BEST ACCESS SYSTEMS 9KQ User manual

1
Planning the installation
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
Installation Instructions for
Wi-Q™ Technology 9KQ Cylindrical Locks
Contents
These installation instructions describe how to install your
93KQ Cylindrical Lock. Topics covered include:
Planning the installation ............................................... 1
Preparing the door and door jamb ..............................2
Installing the lock ...........................................................7
Completing the installation ........................................13
Patents
Products covered by one or more of the following patents:
5,590,555 5,794,472 5,083,122 6,720,861
Site survey
Use the following survey to record information about the
installation site. You need this information to determine
how to prepare the door for the lock.
Door information
Door handing and bevel:
❑Left hand (LH)
❑Left hand, reverse bevel (LHRB)
❑Right hand (RH)
❑Right hand, reverse bevel (RHRB)
Door thickness: inches (1 3/4″to 2 1/4″)
Environment information
Ambient temperature:
❑Is within specifications. See the tables below.
This product meets the following Locked Door Outdoor
test requirements for ANSI/BHMA 156.25:
to +66°C)
This product meets the following Full Indoor test require-
ments for ANSI/BHMA 156.25:
Side of door Range
Outside –31°F to +151°F (–35°C
Side of door Range
Inside and out-
side
+32°F to +120°F (0°C to +49°C)
Components checklist
Use the following checklist to make sure that you have the
items necessary to install your Electronic Wireless Cylin-
drical Lock.
Components provided in the box:
❑Chassis with outside lever and outside rose liner
assembly
❑Top and bottom inside covers
❑Fire plate
❑Battery holder with batteries
❑Inside rose liner
❑Outside escutcheon assembly
❑Inside lever
❑Throw member package
❑Latch
❑Hub washers
❑Trim hole insert package
❑Plastic bushing package
❑Escutcheon screw package
❑Door status switch assembly
❑Strike package
❑Bar code ID sticker (for your records)
❑Installation template and instructions
Other components:
❑Core and control key
❑Temporary operator card
Special tools checklist
Use the following checklist to make sure that you have the
special tools necessary to install your Electronic Wireless
Cylindrical Lock.
❑KD303 Drill jig
❑T20 TORX® bit driver
❑KD325 Strike plate locating pin
❑KD315 Faceplate marking chisel

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
2
Preparing the door and door jamb
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
1Position template and mark drill points
Note: If the door is a fabricated hollow metal door,
determine whether it is properly reinforced to support
the lock. If door reinforcement is not adequate, consult
the door manufacturer for information on proper rein-
forcement. For dimensions for preparing metal doors,
see the
Q01 and G02 Templates—Installation Specifi-
cations for 93KQ Cylindrical Locks
.
Note: If the door is a LH or RH door, mark the inside of
the door. If the door is a LHRB or RHRB door, mark the
outside of the door.
For uncut doors and frames
1 Measure and mark the horizontal centerline of the
lever (the centerline for the chassis hole) on the door
and door jamb. Mark the vertical centerline of the door
edge.
Note: The recommended height from the floor to the
centerline of the crossbore or chassis hole is 38”
.
2 Fold the
Q05 Template—Installation Template for
93KQ Cylindrical Locks
on the dashed line and carefully
place it in position on the high side of the door bevel.
Note: For steel frame applications, align the template’s
horizontal centerline for the latch with the horizontal
centerline of the frame’s strike preparation.
3 Tape the template to the door.
4 Center punch the necessary drill points. Refer to the
instructions on the template.
For doors with standard cylindrical preparation
1 Fold the
Q05 Template—Installation Template for
93KQ Cylindrical Locks
on the dashed line. Looking
through the hole from the opposite side of the door,
align the template so that you see the template
outline of the 2 1/8″diameter chassis hole.
2 Tape the template to the door.
3 Center punch the necessary drill points. Refer to the
instructions on the template.
Figure 1 Positioning the template
Installation template
Centerline of lock

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
3
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Preparing the door and door jamb
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
2Drill holes and mortise for latch face
1 Drill the holes listed below:
■upper and lower trim holes
◆5/8″diameter
◆through door
■harness hole
◆3/4″diameter
◆through door
■motor wire hole
◆7/16″diameter
◆through door
◆before drilling chassis hole
■chassis hole
◆2 1/8″diameter
◆through door
◆after drilling motor wire hole
■latch hole
◆1″diameter
◆meets chassis hole
■door status switch hole
◆1″diameter
◆meets harness hole
■anti-rotational hole, see “Use drill jig to drill
through-bolt holes” on page 5.
◆5/16” diameter
◆through door
Note 1:
To locate the center of a hole on the opposite
side of the door, drill a pilot hole completely through
the door.
Note 2: For holes through the door, it is best to drill
halfway from each side of the door to prevent the door
from splintering.
2 Mortise the edge of the door to fit the latch face.
3 Drill the holes for the screws used to install the latch.
Inside of door
Figure 2 Drilling holes and mortising for the latch face
Latch hole
Upper trim hole
Harness
hole
Motor wire hole
Chassis hole
Lower trim hole
Latch face
mortise
Door
status
switch hole
Anti-rotational
hole
Anti-rotational
hole

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
4
Preparing the door and door jamb
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
3Install latch
1 Install the latch in the door.
Note: The latch tube prongs should be centered and
should project into the chassis hole.
2 Check that the door swings freely.
4Install door status switch and magnet
1 On the door jamb, mark the drill point for the
1″diameter magnet hole. This hole should be directly
opposite the door status switch reader harness hole
when the door is closed.
2 Drill a 1″diameter hole for the magnet, at least 1 3/4″
deep.
3 Insert the magnet in the hole.
4 Insert the door status switch assembly into the door
status switch hole in the edge of the door, feeding the
connectors out the harness hole to the inside of the
door, as shown in Figure 4.
Inside of door
Figure 3 Installing the latch in the door
Latch
Location of latch
tube prongs
Chassis hole
Figure 4 Installing the door status switch and magnet
Magnet
Harness hole
Inside of door
Door
status
switch
Door jamb

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
5
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Preparing the door and door jamb
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
5Use drill jig to drill through-bolt holes
1 Press the drill jig (KD303) onto the door, engaging it
with the latch tube prongs (see the close-up in
Figure 5). Make sure the front edge of the jig is parallel
with the door edge.
2 Drill the through-bolt holes (5/16″diameter) halfway
into the door.
3 Turn over the drill jig and repeat steps 1 and 2 from the
opposite side of the door.
Note: Replace the drill jig after 10 door preparations.
Inside of door
Figure 5 Installing the drill jig and drilling the
through-bolt holes
Latch
tube
prongs
Drill upper through-bolt
hole.
Drill lower through-bolt hole.

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
6
Preparing the door and door jamb
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
6Install strike box and strike plate
1 In alignment with the center of the latchbolt, mortise
the door jamb to fit the strike box and strike plate.
2 Drill the holes for the screws used to install the strike
box and strike plate.
3 Insert the strike box and secure the strike with the two
screws provided.
4 Check the position of the deadlocking plunger against
the strike plate.
Caution: The deadlocking plunger of the latchbolt
must make contact with the strike plate, as shown
in Figure 6b. The plunger deadlocks the latchbolt
and helps prevents someone from forcing the
latch open when the door is closed.
Door jamb
Figure 6a Installing the strike box and strike plate
Strike box
Strike plate
Figure 6b Aligning the deadlocking plunger with the
strike plate
Strike plate
Deadlocking
plunger
Door jamb

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
7
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
7Remove outside lever or knob
1 Insert the control key into the core and rotate the key
15 degrees to the right.
2 Insert a flat blade screwdriver into the figure-8 core
hole and into the lever.
3 Press the screwdriver blade in the direction of the
arrow in Figure 7.
Note: You cannot remove the lever if the screwdriver
blade is inserted too far past the keeper.
4 Slide the lever or knob off of the sleeve.
Caution: Be careful that you do not disconnect the
lever keeper spring.
8Adjust for door thickness
1 Determine the door’s thickness.
2 Pull the rose locking pin and rotate the outside rose
liner until the proper groove on the through-bolt stud
lines up with the hub face.
Figure-8
core hole
Figure 7 Removing the outside lever
Lever keeper
Insert screwdriver
blade here.
Figure 8 Adjusting the rose liner for the door
thickness
1 3/4″
2″
2 1/4″ groove Through-
bolt stud
Hub face
Outside
rose liner Rose locking pin
Motor wire

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
8
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
9Install lock chassis and engage
retractor in latch
From the outside of the door, insert the lock chassis
into the 2 1/8″chassis hole, routing the motor wire
through the notch.
Caution: Make sure that the latch tube prongs
engage the chassis frame and that the latch
tailpiece engages the retractor.
10 Install the trim hole insert, bushing,
and hub washer on outside of door
1 On the outside of the door, insert the trim hole insert
into the upper trim hole, as shown in Figure 10.
2 Insert the bushing into the harness hole.
3 Slide a hub washer over the chassis sleeve so it rests on
the hub.
Inside of door
Figure 9 Installing the lock chassis and engaging the
retractor in the latch
Latch tube
prong
Retractor
Latch
tailpiece
Chassis
Chassis frame
Latch tube
prong
Notch
Outside of door
Figure 10 Installing the outside trim hole insert,
bushing, and hub washer
Trim hole insert
Bushing
Hub washer
Hub

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
9
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
11 Install fire plate
Position the fire plate on the inside of the door so that the
chassis fits through the square opening in the fire plate, as
shown in Figure 11.
12 Install through-bolts and
inside rose liner
1 Place the inside rose liner on the chassis, aligning the
holes in the rose liner with the holes prepared in the
door, as shown in Figure 12.
Caution: Make sure that the motor wire is pulled
toward the top of the fire plate and avoid routing
it over any surface that could damage the
sleeving or wire insulation.
2 Install the through-bolts through the rose liner and
door in the top and bottom holes.
Caution: Make sure that there is clearance for the
motor wire between the rose liner and the door.
3 Tighten the rose liner to the door and fire plate with
the through-bolts.
4 Install the hub washer over the rose liner.
Figure 11 Installing the fire plate
Inside of door
Fire plate
Figure 12 Installing the through-bolts and rose liner
(9K shown)
Inside of door
Motor wire
Rose liner
with RQE
Hub
washer
Through-bolt
RQE
connector

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
10
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
13 Route wire harness and position
outside escutcheon
1 From the outside of the door, feed the motor
connector, battery connector, door status switch, and
antenna wire, through the harness hole.
Caution: When routing the connectors, make sure
the wire harness is not routed across any sharp
edges or over any surface that could damage its
sleeving or wire insulation.
2 On the inside of the door, insert the two countersunk
mounting screws into the holes at the top and bottom
of the fire plate.
3 Tighten the mounting screws until the fire plate is
securely mounted to the door.
14 Route wires on fire plate
1 Route the motor connector wire, RQE connector, and
door status connector underneath the side tabs as
shown in Figure 14.
2 Route the battery connector and antenna wire above
the side tabs. See Figure 15 for additional detail.
Figure 13 Feeding the wire harness connectors through
the harness hole
Motor connector
Outside escutcheon
Outside of door
Battery connector
Door status
connector
Antenna wire
RQE connector
Harness hole
RQE connector
Figure 14 Routing the wires on the fire plate
Inside of door
Motor connector
Battery connector
Side tabs
Door
status
connector
Antenna wire
RQE connector
Door status
connector

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
11
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
15 Connect motor wires, RQE, and
door status switch
1 From the inside of the door, make the following
connections:
◆Motor
◆RQE
◆Door status switch
2 Insert the plastic wire tie through the mounting clip
and secure the wires as shown in Figure 15. See Figure
15 for additional detail.
Caution: When making the motor connection,
make sure:
◆there are no loose wire connections where the
wires are inserted into the connectors
◆the connectors are firmly mated.
Wire connection Color No. of
wires
No. of
pins
Motor Yellow-Gray 2 2
RQE Orange-Brown 2 3
Door status White 2 2
Figure 15 Routing the wires (view of the inside
escutcheon)
Route wire
harness on
the left side
of the fire
plate.
Mounting
clip and
wire tie
Dress wires so
that wire connec-
tors are mated
here. Use electric
tape to affix them
as needed.
Antenna wire
Battery
connector

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
12
Installing the lock
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
Inside ofdoor
Figure 17 Installing the battery holder, eight-cell
16 Install bottom cover
(inside escutcheon)
1 Making sure that the cover does not pinch the
wires, guide the bottom cover over the chassis onto
the fire plate.
2 Use two cover screws to secure the cover to the side of
the fire plate, as shown in Figure 16.
Note: Phillips Type 2 and T20 Torx options are available
for the cover mounting screws.
Caution:
Dress all wires away from possible pinch
points before putting the bottom cover in place.
17 Install battery holder
1 Position the battery wires against the fire plate
side wall, as shown in Figure 17.
2 Slide the battery holder behind the fire plate side tabs
until it rests on the bent battery holding tabs.
Caution: When routing the battery wires, make
sure the wires are not routed across any sharp
edges or over any surface that could damage their
sleeving or wire insulation.
3 Connect the battery holder to the battery connector
on the wire harness.
Caution: When connecting the battery holder,
make sure:
◆there are no loose wire connections where the
wires are inserted into the connectors.
◆the connectors are firmly mated.
Figure 16 Installing the bottom cover
Inside of door
Cover
screws
Bottom
cover
Battery holder
Battery wires
Battery holding
tabs
Fire plate side
tabs
Antenna

BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.

Completing the installation
 Install inside and outside levers





 



 Install core and throw member
 For 6-pin core users only: 


 

 
 


Caution: The control key can be used to remove
cores and to access doors. Provide adequate
security for the control key.

 
/Core
Figure 19a Instaing the throw member.

13

Completing the installation
 Install inside and outside levers





 



 Install core and throw member
 For 6-pin core users only: 


 

 
 


Caution: The control key can be used to remove
cores and to access doors. Provide adequate
security for the control key.

 
/Core
Figure 19a Instaing the throw member.

13

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
14
Completing the installation
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
Figure 20b Installing the top cover
20 Install top cover
(inside escutcheon)
1 Connect the antenna to its mating connector.
2 Place the top cover against the door and above the fire
plate. Slide the top cover down toward the bottom
cover as shown in Figure 20b.
Caution: As you slide the top cover onto the fire
plate, feed the antenna wire down into the
bottom cover. Be sure not to pinch the antenna
wire on the bottom cover as you slide the top
cover into place.
3 Use two cover screws to secure the cover to the side of
the fire plate, as shown in Figure 20b.
Note: Phillips Type 2 and T20 Torx options are available
for the cover mounting screws.
Figure 20a Inside view of top cover
Top cover
Antenna wire
Top cover
Inside of door
Cover screws
Antenna wire

Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
15
Installation Instructions for Wi-Q™ Technology 9KQ Cylindrical Locks
Completing the installation
21 Test lock
For 9KQ Locks with keypad:
To test the lock for proper operation before the lock is pro-
grammed, follow these instructions:
1 Press
1234.
2 Press
#.
The green light flashes and the locking mechanism
unlocks.
3 Turn the lever and open the door.
For all other locks:
To test the lock for proper operation before the lock is pro-
grammed, use the temporary operator card that came
with the lock. This card is for temporary use only. After
permanent cards have been programmed for the lock, the
temporary card should be deleted.
1 Use the temporary operator card to activate the lock.
Note: If the lock has a proximity card reader, it may
have already been activated by the presence of an
object near the card reader.
2 Use the temporary operator card to access the lock.
3 The green light flashes and the locking mechanism
unlocks.
4 Turn the lever or knob and open the door.
5 With the door closed, insert and turn the key to
unlatch the door.
If the mechanism doesn’t unlock, refer to the follow-
ing table. For additional troubleshooting instructions,
see the Service Manual
.
LEDs Sounder You should
Single
red flash
—
Red
flashes
3 short
tones
Green
flashes
—
— —
Use the card at a moderate
speed.
Use the temporary operator
card provided with the lock.
Check the motor connection.
Check the battery connection.

BEST ACCESS SYSTEMS
a Product Group of dormakaba USA Inc.
©2019 a Product Group of dormakaba USA Inc.
T82619/Rev E 3109013 ER-7991-12 November 2019