BT DIVERSE 2000 EXECUTIVE User manual

Diverse 2000
Executive Handset
user guide for use with
the Diverse 2010 and
Diverse 2015
This handset is also compatible with the
Diverse 2-Line and Diverse ISDN.
Please refer to main user manual for
instructions.
y
The Diverse 2000 Executive Handset is
not compatible with the Diverse 1000.

Check that your Diverse 2000
Executive Handset is complete.
When you unpack you should have:
•Diverse 2000 Executive Handset.
•Handset carrying clip.
•Two nickel cadmium (NiCad).
rechargeable batteries.
•Battery compartment cover.
For your records
For warranty purposes, proof of
purchase is required, so please keep
your receipt.
Please open this page for a further
‘at a glance’ guide to your Diverse 2000
Executive Handset.
y
Date of purchase:
Place of purchase:
Purchase price:
My Executive Handset PIN is:

12
ABC 3
DEF
4
GHI 5
JKL 6 MNO
7
PQRS 8
TUV 9 WXYZ
#
✱0
RCL PWR
.
a A
At a glance
Power
For switching the
handset ON and OFF.
Recall
For use with switchboards
and BT Select Services.
Phone (green)
Used to make and
answer calls.
End Call (red)
Used to end a telephone call.
Menu
Brings up the menu
onto the display.
Option buttons
Lets you select from the
menu options on the display.
Display
Carring clip
Re-chargeable battery cover
12
yy

y
2

In this guide
At a glance 1
Introduction 4
Setting up 7
Registering a new Diverse
2000 Executive Handset
with a base station 11
Using the Diverse
2000 Executive Handset 16
Using the Diverse
2000 Executive Handset
with a switchboard 32
Additional features 33
Maintenance 41
Help 42
Technical information 45
Index 46
Hints and tips boxes
In this user guide, we have included
helpful tips and important information
shown in grey boxes.
y
3

Introduction
Please read the instructions carefully
before use and retain this user guide for
future reference. This guide covers the
basic features of the Diverse 2000
Executive Handset . For comprehensive
instructions see your main Diverse user
guide.
DECT
By purchasing your Diverse 2000
Executive Handset you now own a
product which combines the advantages
of cordless operation with the
performance of a high quality telephone.
It complies with the Digital Enhanced
Cordless Telecommunications (DECT)
standard and offers unparalleled quality
and features.
Building up a phone system
You can add further handsets to build
up a comprehensive and easy-to-use
cordless telephone system. Up to six
separate handsets (8 with Diverse 2-Line
and Diverse ISDN) can be used with each
Diverse base station; and each handset
can itself work from four base stations.
As this product is rechargeable, it is
normal that a certain amount of heat
will be produced in its day-to-day
operation. Whilst this is entirely safe we
would advise against placing the phone
on antique, veneered or wooden surfaces
as damage may occur.
y
4

y
5
WARNING
1 Use only approved nickel-cadmium
(NiCad) or nickel-metalhydride
rechargeable batteries (NiMH)
rechargeable batteries. Never use any
other batteries, or conventional alkaline
batteries. Using such batteries could
lead to a short circuit or destroy the
battery casing, making it dangerous.
Suitable batteries are listed on next page.
(Batteries are available from the Diverse
Helpline on 0345 908070 and your local
BT shop.)
2Do not combine different battery types in
the same handset.
3Do not try to use any power supply except
the one provided, otherwise you may
permanently damage your Diverse. It will
also result in non-compliance with
EN41003: 1993, and will invalidate the
approval given to this apparatus.
4Do not use non-BT Diverse charging
stations; this could damage the batteries.
5Research has shown that in certain cases,
medical equipment can be affected by
cordless telephones. A distance of at least
one metre should therefore be observed
between the telephone and medical
equipment.
6The Diverse handset can also interfere with
other electrical equipment e.g. answering
machines, TV and radio sets, clock radio/
alarms and computers if placed too close.
It is recommended to place your Diverse
handset at least one metre away from such
appliances to avoid any risk of interference.
7If you wear a hearing aid, please note that
the Diverse works by sending radio signals
between the base station and handset.
These signals can interfere with hearing
aids, causing a humming noise.
8There is a slight chance that your phone
could be damaged by an electrical storm.
We recommend that you unplug your
Diverse from the mains power and
telephone line socket during storms.
9Do not use your phone in bathrooms, near
fire or water, or in areas where there is a
danger of explosion.
10 Clean the handset and base station with a
damp (not wet) cloth or antistatic wipe.
Never use a dry cloth as this may cause a
static shock.

Approved batteries
Use only the rechargeable battery types
listed below and do not mix two types in
the same handset:
y
6
Nickel- Nickel-
cadmium metal hydride
Saft RC6 Sanyo HR-3 U
(1300mAh)
Panasonic P-60 GP GP120 AA HC
AA/1P
Philips R6 NC-P Varta VH 1101 AA
UCAR RC6 Energizer
EMH-1100 AAC
DAIMON
ACCU 1000
Varta Accu Plus
Ni-Cd 1.2V
No. 5006
Sanyo N-3U
Energizer
Eveready RC 6
GP 60AA KC

Setting Up
1 Install the rechargeable
batteries in the handset
The handset uses the two AA size
nickel-cadmium (NiCad) batteries
supplied. Hold the handset with the
keypad facing down and slide open the
battery compartment.
Insert the batteries as indicated on the
label inside the battery compartment
and slide the battery compartment
cover shut.
2 Fit the handset carrying clip
Fit the carrying clip onto the back of the
handset.
y
7
Tab
Slot

3 Charge the handset batteries
for at least 16 hours
Place the handset on the base station or
charging unit (available separately). The
handset can be charged face up or
down. Make sure that the contacts on
the bottom end of the handset are
touching both charging contacts.
When the handset batteries are
charging, the green CHARGING light
comes on.
When the handset has been charging
for 16 hours, the Diverse 2000 Executive
is ready for registration.
Getting the most from your batteries
Once charging has started, do not lift
the handset from the base or charging
station for 16 hours. We recommend
that you charge the handset for the first
time overnight.
y
8
Normal battery charging
After charging your Diverse 2000
Executive Handset for the first time,
normal charging time for the NiCad
handset batteries is about 4-5 hours.
Batteries become warm during charging:
this is normal and not dangerous. As
charging is controlled electronically by
the Diverse 2000 Executive Handset,
this means you can replace the handset
back on the base or charging station
between calls without overcharging.
Under ideal conditions, the handset
batteries should give about 6 hours
talktime or 50 hours standby on a single
charge. However, NiCad batteries do
not reach their full capacity until they
have been in normal use for several days.

y
9
NiMH batteries (nickle-metal hydride)
NiMH batteries take much longer to
charge but their use can double handset
talktime. When NiMH rechargeable
batteries are used for the first time the
charging display will not function
correctly. The display will be correct only
after charging the batteries, discharging
and then recharging them again.
Battery low warning
An LED on the handset display shows
the current charging level. When the
batteries are almost flat a beep sounds
and the display shows the empty battery
symbol. Displays showing that charging
is in progress are listed below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
Range warning symbol
If the base name on the display flashes,
it means the handset is not registered
with the base station. To register it,
follow the steps on page 11. All handsets
you purchase will need to be individually
registered with the base station before
they will work.

You can use up to six handsets (8 with
the Diverse 2-Line and Diverse ISDN)
with the Diverse base station. With
multiple handsets the system lets you
make internal calls between two
handsets while a third is making an
external call.
Each additional handset you purchase
must be registered at the base station.
Each handset has a range of up to 300
metres outside, and up to 50 metres
in buildings, depending on the type of
construction. Working range is
dependant on local environment ie
buildings, trees etc.
y
10

PHONEBOOK, to enter use
and alter phonebook entries.
INT INTERNAL.
REDIAL.
▲Move UP through menu.
▼Move DOWN through menu.
GO BACK to previous menu.
OK OK.
ACTIVATE.
DELETE.
<BACK.
>FORWARD.
Registering a new
Diverse 2000
Executive Handset
with a base station
Your handset offers a menu-driven
display. You enter the menu lists by
using the MENU button. The option
buttons below the display allow you to
select the options within each menu and
make adjustments to their settings.
The options shown on the display are
indicated by symbols.
These symbols are as follows:
y
11
-
-
–
–
–
–
–
Display
Option buttons
Menu button
➜
➞➞

Registering the Diverse 2000
Executive Handset to a Diverse
2010/2015 base station
•Press the PWR button to switch the
handset ON. Display shows REGISTER?
At the base station:
•Press and hold down the grey PAGER
button, until you hear the tone (after
about ten seconds).
•Press the option button below OK
on the display.
•Enter the base station system code
using the keypad (default 0000).
•Press OK again.
•All available handset extension
numbers will be displayed.
•Enter one of the extension numbers
using the keypad.
•The handset is now registered as the
extension you have chosen.
The handset will beep once and the
display will momentarily show INTERN
and the number of the handset.
When moving through the Diverse
Executive Handset’s MENU options
remember, if you wish to escape the
MENU altogether, press the END
CALL button, or to move back
to the previous screen, select the
GO BACK option button .
y
12
PWR
REDI
OK
You now have up to 1 minute to register
your handset.

Registering a Diverse 2000 Executive
Handset with Diverse 2-Line or Diverse
ISDN base station
•Press the PWR button. The display
shows REGISTER.
On the base station:
•Press the green LED button (this will
flash during the registration process).
On the handset:
•Press the option button below OK
on the display.
•Enter the base station system code,using
the keypad (default 0000).
•Press OK.
•All available extension numbers will
be displayed.
•Enter one of the extension numbers,
using the keypad.
•Your handset is now registered as the
extension number you have chosen.
The handset will beep once and the
display will momentarily show INTERN
and the number of the handset.
y
13
RED
OK
PWR
You now have up to 1 minute to register
your handset.
If you wish to register your Executive
Handset on a Diverse 1010/1015 base
station, please refer to the user guide of
that particular system for instructions.
The Diverse Executive Handset is not
compatible with the Diverse 1000.

To remove a handset registered at a
Diverse base station
This deletes handset registration from a
base station.
•Press the MENU button select SETTINGS
using the DOWN arrow.
•Press OK.
Display shows a list of menu options.
•Use the DOWN arrow to highlight
BASE SETTINGS.
•Press OK.
Display shows base station numbers.
•Press the UP and DOWN arrows to
highlight the base station from which
you wish to de-register your handset.
•Press the ACTIVATE option. Display
shows a list of menu options.
•Press the UP and DOWN arrows to
highlight DE-REGISTER BASE.
•Press OK. Display asks you to enter
PIN.
•Enter the handset PIN number
(default 0000).
•Press OK.
•Confirm handset removal by pressing
the YES option button.
Or
•Press the NO option button to cancel
the procedure. The handset beeps and
is now de-registered from the chosen
base station.
Further help
Additional operating instructions are
given in the guide accompanying your
Diverse base station.
RED
OK ▼▲
-
-
–
–
–
–
–
y
14

The handset must now be removed at
the base station, by following the base
station operating instructions, see
page 37 .
y
15

y
16
Using the
Diverse 2000
Executive Handset
On/Off and Protected modes
The handset can be operated in one of
three different modes:
OFF
Phone calls cannot be made and the
handset does not respond to incoming
calls. The display is blank.
•To switch ON, press the PWR button
briefly. The display is activated.
ON
You can make and receive calls. Display
shows and MENU options.
•To switch OFF, press the PWR button
for two seconds.
PWR
PWR
The handset cannot be switched off if it
is located in the base station

PROTECTED
This setting stops you accidentally
operating the handset’s keypad when
carrying it around. You can still receive
incoming calls but cannot make
outgoing calls.
•To switch to PROTECTED when the
handset is ON, press the PWR button
briefly. Display shows KEYPAD LOCKED.
•To switch back ON, press the PWR
button again briefly.
Making and receiving
external calls
To make an external call
Ensure the handset is switched ON.
•Press the PHONE button. You hear the
dial tone and the ‘In Use’ light on the
base station comes on and the display
shows EXTERN.
•Enter the telephone number.
The phone calls the number and the
display shows the number you have
dialled.
Alternatively, you can dial the phone
number you want first, check that it’s
correct and then press the PHONE button
to dial.
PWR
If the handset is beyond radio distance
of the base station, the display shows
base station name flashing. You can
also set the handset to ‘beep’ when out
of range (see page 28).
If you make a mistake entering numbers,
use the symbol to delete them.
➜
y
17

y
If another handset is already being used
to make an external call, your handset
will display –––flashing and the word
EXTERN and you will hear the internal
‘busy’ signal.
To end a call
•Press the END CALL button.
Or
•Place the handset back on the base
station or charger.
To accept an incoming call
The phone rings and the display shows:
•Lift the handset off the base station or
charger.
Or
•Press the PHONE button.
To redial numbers
You can redial the last five numbers
dialled from your handset.
•Press the REDIAL option.
•Press the DOWN option to find the
number you want.
•When the number is highlighted
press the PHONE button.
External Call
RING OFF
The default setting is for an immediate
connection to callers upon lifting the
handset from the base station or
charging unit. This is called Auto Talk:
it can be deactivated (see page 29).
➞➞ ▼
18