
Product Warranty
E.D. Bullard Company (manufacturer) warrants to the original purchaser
that the EVA Powered Air- Purifying Respirator, hoods, battery, and charger
will be free of defects in material and workmanship under normal use
and service for a period of one (1) year from the date of purchase. E.D.
Bullard Company obligation under this warranty is limited to repairing
or replacing, at its option, articles that are returned within the warranty
period and that are, after examination, shown to E.D. Bullard Company
satisfaction to be defective, subject to the following limitations:
This Warranty does not apply to any parts that have
been misused, altered, or had repair attempted, or have
been subject to abuse, accidental or otherwise.
This Warranty does not apply to expendable consumables,
accessories, or fabric components such as but not limited to
filters / cartridges, hoods and visors that have been used.
E.D. Bullard Company and all subsidiaries reserve the right to use
replacement parts that are refurbished. Replaced or repaired parts, whether
or not they have been refurbished or are original equipment, will operate
properly and be free from defects in materials and workmanship for a period
of ninety (90) days from the date of shipment to the customer, or for
the remainder of the original warranty period, whichever is longer.
All products must be returned to the E.D. Bullard Company
factory with shipping charges prepaid (as described below).
In no event shall E.D. Bullard Company be responsible for damages,
for loss of use or other indirect, incidental, consequential or special
costs, expenses or damages incurred by the purchaser, notwithstanding
that Bullard has been advised of the possibility of such damages.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO
THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS
LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE.
NEITHER BULLARD NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION,
LOST PROFITS, BUSINESS INTERRUPTION, OR ANY OTHER DAMAGE
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
Some states and territories do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long
an implied warranty lasts, so the above exclusion or limitation may
not apply to you. This warranty gives you specific legal rights and
you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY EXPRESSLY EXCLUDES ROUTINE
PRODUCT MAINTENANCE AND SOFTWARE UPDATES. ANY MISUSE,
ALTERATION, MODIFICATION, REPAIR, ATTEMPTED REPAIR, IMPROPER
MAINTENANCE, NEGLECT, ABUSE OR FAILURE TO FOLLOW THE
PRODUCT INSTRUCTIONS, DAMAGE OR ANY OTHER IMPROPER CARE
OR HANDLING OF THE PRODUCT VOIDS THIS LIMITED WARRANTY.
The foregoing is the only warranty made by Bullard. No representative,
dealer or any other person is authorized to make any warranty,
representation, condition or promise on behalf of Bullard with respect to
this product. No terms or conditions other than those stated herein or
provided by law, and no agreement or understanding, oral or written, in
any way purporting to modify this warranty shall be binding upon Bullard,
unless made in writing and signed by an authorized employee of Bullard.
Some states and territories do not allow the exclusion or limitation
of incidental or consequential damages or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusion
may not apply to you. This warranty gives you specific legal rights,
and you may have other rights which vary based on your territory.
The E.D. Bullard Company (manufacturer) is defined as the location
where authorized returns are to be sent. This location will depend
upon the country, territory, or state you indicate on your Return
Authorization (RMA) request and is selected to optimize the process.
Return Authorization
Follow the steps outlined below to return goods to Bullard for
repair or replacement under warranty or for paid repairs:
2. Once the Customer Service Representative has received
your warranty claim, a case will be initiated. To process
the case, please have the following information available:
Model Number, Serial Number, Describe the concern.
3. If the Customer Service Representative determines that the warranty
claim is valid, the claim will be processed. You will be provided written
permission, an RMA number, and instructions for where to return the
product. Shipping costs for warranted products are to be sent to Bullard
pre-paid. Bullard cannot accept returned goods on a freight collect basis.
Bullard is responsible for shipping costs for repaired or replaced products.
4. Prior to returning the product, you must submit a PAPR Service-Certificate
of Decontamination form found at www.bullard.com and submit to
Before returning a product, decontaminate and clean it to remove any
hazardous materials which may have settled on the product during
use. Laws and/or regulations prohibit the shipment of hazardous
or contaminated materials. Products suspected to be contaminated
will be professionally discarded at the customer’s expense.
5. Returned products will be inspected upon return to the Bullard facility.
A Customer Service Representative will call or email you with a quote
for required repair work which is not covered by warranty. If the cost
of repairs exceeds stated quote by more than 20%, your Customer
Service Representative will call you again for authorization to
complete repairs. After repairs are completed and the goods have been
returned to you, Bullard will invoice you for actual work performed.
www.bullard.com
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