CEECO SSW-321-D User manual

SSW-321-D-ATD11-ISSUE4.0
SERVICE MANUAL
FOR
MODEL SSW-321-D
MINI WALL TELEPHONE
EQUIPPED WITH ATD11 BOARD
Serving the Telephone Industry Since 1930
Communication Equipment 519 W South Park Street
& Engineering Company Okeechobee, FL 34972
Voice: 863-357-0798
Fax: [phone]

ISSUE 4.0
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER MODEL SSW-321-D STAINLESS STEEL
MINI WALL TELEPHONE WITH ATD11.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net

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Communication Equipment & Engineering Company
PROPRIETARY
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TABLE OF CONTENTS
SECTION PAGE
1.0 INTRODUCTION.......................................................................................................................... 4
2.0 GENERAL DESCRIPTION ......................................................................................................... 4
3.0 PROGRAMMING ......................................................................................................................... 5
3.6 PROGRAMMING DIAGRAM..................................................................................................... 6
4.0 OPERATION ................................................................................................................................. 7
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ............................................. 7
6.0 TESTING........................................................................................................................................ 8
7.0 TROUBLESHOOTING GUIDE .................................................................................................. 9
8.0 SPECIFICATIONS...................................................................................................................... 10
9.0 PARTS LIST ................................................................................................................................ 11
10.0 FCC NOTICE............................................................................................................................... 12
11.0 REPAIR AND RETURN INFORMATION .............................................................................. 13

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Communication Equipment & Engineering Company
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1.0 INTRODUCTION
The practices in this manual provide installation and maintenance information for
Model SSW 321-D Stainless Steel Mini Wall Telephone equipped with the
ATD11 automatic dialing board.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 W South Park Street
Okeechobee, FL 34972
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
2.0 GENERAL DESCRIPTION
The CEECO Model SSW-321-D Mini Wall telephone is designed for special
applications where a telephone must be both sturdy and attractive. It is equipped
with an ATD-11 automatic tone dialer that will dial a single number of up to
eleven (11) digits. The auto dialing feature is activated by hookswitch closure,
when the handset is lifted.
The SSW-321-D is not designed for incoming calls, but may still receive them. If
a call is placed to the phone, the automatic dialer will still dial its number when
the receiver is lifted off hook.

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Communication Equipment & Engineering Company
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3.0 PROGRAMMING
NOTE: It is recommended that you ground yourself to prevent ESD
damage to the PCB(s).
3.1 If the number to be programmed is a (1+) call, position the J1 green mini-
jumper on the "1+" position, which will cause the digit "1" to be dialed in
front of the other digits. If the number to be programmed is a local call,
position the J1 green mini-jumper on the "P" position, which is also the
farthest right position. If you have difficulty locating the J1 green mini-
jumper, it is the first jumper position you will see just below the right hand
corner of the A-K main matrix board, which contains ten green mini-
jumpers.
3.2 If a 3 digit area code is to be dialed, position the J3 green mini-jumper on
the "11" position. If the number being dialed is within the same area code,
position the J3 green mini-jumper on the "8" position. The J3 green mini-
jumper is located just below the J1 jumper. It is the second green mini-
jumper you will see below the right hand corner of the A-K main matrix
board.
3.3 Set each of the 10 green mini-jumpers on the A-K main matrix board to
correspond to the 10 digits of the number to be dialed. The last 3 digits
will be ignored if the J3 jumper is on "8".
3.4 Be sure each green mini-jumper is properly positioned to make good
contact and dial the intended number.
3.5 Temporarily remove the J2 jumper. As accurately as possible, measure
the time delay between the moment the handset is lifted and the moment
the phone receives dial tone. Try it several times. If this time is
consistently 1 second or less, position the J2 jumper on the "1" position to
set the delay before dialing to 1 1/2 to 2 seconds. Otherwise position the
J2 jumper on the "3" position to set the delay before dialing to 3 to 4
seconds. The J2 mini-jumper is the lone green mini-jumper located
farthest from the right hand corner of the A-K main matrix board.

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Communication Equipment & Engineering Company
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3.6 Programming Diagram

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Communication Equipment & Engineering Company
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4.0 OPERATION
Lift the handset. After a delay for dial tone, the programmed number will
be dialed automatically and a normal phone conversation may take place.
5.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5.1 Using a 301-037 security tool (sold separately), loosen and remove the
security screw.
5.2 The security tool is for a standard 5/32" button head screw generally used
on the framework of the phone booths.
5.3 Separate the cover assembly from the backplate assembly.
5.4 The backplate assembly may be installed on any standard backboard.
5.5 Run the inside station wire through the backplate assembly and terminate
on to the RJ11C terminal block on the backplate.
5.6 The use of a gas tube station protector is recommended. The station
ground should not exceed 50 ohms.
5.7 Plug the modular line cord from the cover assembly into the RJ11C
terminal block.
5.8 Dress the line cable away from the security screw and install the cover
assembly by inserting the tabs into the slots on top of the backplate.
5.9 Secure the cover assembly by tightening the security screw.
*****WARNING*****
A. Never install telephone wiring during a lightning storm.
B. Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
C. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
D. Use caution when installing or modifying telephone lines.

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Communication Equipment & Engineering Company
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6.0 TESTING
6.1 Program the phone according to section 3.0.
6.2 Lift the handset.
6.3 Phone waits one and one half to four seconds (depending on the position
of J2. Section 3.5). The programmed number is automatically dialed.
6.4 The transmitter is muted while the phone is dialing.
6.5 Incoming calls are not recommended but if a call is placed in to the phone
and the handset is lifted there is a one and one half to four second delay
(depending on the position of J2. Section 3.5), the programmed number is
dialed, and then a normal phone conversation can take place.

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7.0 TROUBLESHOOTING GUIDE
Always visually check the phone for loose or shorted wires, damaged terminals or
damaged parts.
PROBLEM: NO DIAL TONE
POSSIBLE CAUSE:
LINE CORD
CONNECTOR
RJ11C CONNECTOR
NETWORK
HANDSET
ATD-11A BOARD
PROBLEM: DIAL TONE IS DISTORTED
POSSIBLE CAUSE:
NETWORK
HANDSET
PROBLEM: TRANSMITTER DOES NOT TURN ON
POSSIBLE CAUSE:
HANDSET
NETWORK
PROBLEM: PHONE DOESN'T DIAL PROGRAMMED NUMBER
POSSIBLE CAUSE:
ATD-11A BOARD
PROGRAMMING SWITCH MATRIX SET WRONG
JUMPER IN WRONG POSITION
PROBLEM: RINGER DOES NOT OPERATE
POSSIBLE CAUSE:
RINGER
NETWORK

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0
8.0 SPECIFICATIONS
INPUT POWER: C.O. Line Powered
LOOP CURRENT: 23mA min to 80mA max
IMPEDANCE: 600 ohms
HEARING AID
COMPATIBLE: Meets EIA standards
ENVIRONMENTAL: Temperature 0oC to 50oC
Humidity 20%-90% non-condensating.
ENCLOSURE Brushed 16 ga. Stainless Steel
MOUNTING: Vertical surface mount
WEIGHT: 7 lb.
FCC REGISTRATION: BW-88T7-13717-TE-T
UL LISTED NO.: 6OF5
RINGER EQUIVALENCY: 0.1A
TYPE JACK: RJ11C

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Communication Equipment & Engineering Company
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9.0 PARTS LIST
QUANTITY PART NUMBER DESCRIPTION
1 321-020 Stainless Steel Mini Housing
1 ATD-11 Automatic Tone Dialer
1 301-004-29 Handset with Armored Cord
1 401-009 Ringer
1 301-009 Network
1 301-581 Tongue and Bracket Assembly
1 301-588 Hookswitch Cradle
2 301-570 Microswitch Assembly
1 301-018 Modular Cord
1 321-015 Stainless Steel Backplate
1 321-016 1/4 - 20 x 3/4 Security Screw
1 308-015 Swivel
1 301-052 Grommet
1 301-054 Modular Jack
ACCESSORIES:
1 301-037 Security Tool
OPTIONS:
1301-106-29 Handset with Armored Cable
1 301-106-18 (Prison) Handset with Internal Steel Lanyard

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10.0 FCC NOTICE
10.1 FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC
requires that you be advised of certain requirements involving the use of
this telephone.
10.2 CONNECTION WITH THE NATIONWIDE TELEPHONE
NETWORK
The FCC requires that you connect this telephone to the Nationwide
Telephone Network through a registered jack provided by the telephone
company in your area. This jack is a modular outlet, which you can order
from your local telephone company.
10.3 NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your
local telephone company business office. The number is in the front of
your phone book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone
number) and the telephone's FCC registration number and ringer
equivalence number. These numbers are listed in section 8.0.
The FCC further requires that you notify your local telephone company
when permanently disconnecting this telephone.

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11.0 REPAIR AND RETURN INFORMATION
11.1 WARRANTY REPAIR
Any device returned requiring warranty service, repair or credit must be
accompanied with a "Return Material Authorization (RMA) Number” and
must also include: return shipping instructions, original purchase order
number and special marking instructions. A description of the trouble
observed must be attached to the defective unit. This information must be
inside the shipping container.
11.2 DIRECT ALL INQUIRES TO:
CEECO
Repair Department
863-357-0798- telephone
863-357-0006- facsimile
[email protected]
www.ceeco.net
11.3 NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
11.4 RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer’s list price. Return Material Authorization must be
requested no later than 30 days after original shipment.

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12.0 WARRANTY POLICY
12.1 GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original shipment.
CEECO’s obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, cost of repair or
consequential damages of any kind, which have been caused by neglect,
abuse, acts of God or improper operation of equipment.
CEECO will repair or replace any unit during this period if found to be
defective for reasons other than abuse and improper use or improper
installation. It is the buyer’s responsibility to return the defective unit to
the factory. CEECO will then repair or replace any defective parts and
return them to the buyer free of charge.
12.2 PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found
to be faulty, replace it with another unit and return the faulty unit to
CEECO for repair. Modifications by anyone other than CEECO will void
the warranty.