Cisco MCU 5300 series User manual

Cisco TelePresence
MCU5300 Series
Installation Guide
D14876.02
October 2013

Contents
General information 3
About the Cisco TelePresence MCU 5300 Series 3
Package contents 3
Port and LEDlocation 3
Front panel LEDbehavior 3
Rear panel LEDbehavior 4
Connecting the MCU 53x0 5
Before you start 5
Task 1: Connect power 5
Task 2: Connect to Ethernet Port A 5
Configuring the MCU 53x0 6
Task 3: Connect to the console port 6
Task 4: Configure Ethernet Port A settings 6
Task 5: (Optional) Assign an IP address to the MCU 53x0 6
Task 6: Discover the IP address of the MCU 53x0 7
Task 7: Log in to the MCU 53x0 7
(Optional) Clustering MCU 53x0s 8
Before you start 8
Task 1: Connect the devices using the stacking cable 8
Task 2: Configure the master device 8
Task 3: Configure the slave device 8
Task 4: (Optional) Register the master with Cisco VCS Control 9
Task 5: (Optional) Configure Cisco TMSto recognize the cluster 9
Remove a slave from Cisco TMS 9
Add the master to Cisco TMS 9
Checking for updates 11
Troubleshooting and technical support information 12
Using the event log to help solve a problem 12
Getting more help 12
Technical specifications 13
Power requirements 13
Over-current protection 13
Operating environment 13
Anti-static precautions 13
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General information
About the Cisco TelePresence MCU 5300 Series
The Cisco TelePresence MCU 5300 Series is a range of technologically advanced and powerful Multipoint
Control Units (MCU). They are designed to combine continuous presence at high definition and the highest
possible voice quality.
Package contents
The following items are included with the MCU 53x0. Verify that you have these items, in addition to the
MCU 53x0 itself, before installing the device:
nConsole cable (blue)
nPower cable
nRack mounting kit
If you intend to cluster MCU 53x0s, a Cisco TelePresence MCU 5300 Series Stacking Cable must be
ordered separately. Please contact your reseller or go to www.cisco.com.
Port and LEDlocation
The following diagrams show the positions of ports and LEDs on the MCU 53x0.
Figure 1: MCU 53x0 front panel
Figure 2: MCU 53x0 rear panel
Link Net A Net B
Front panel LEDbehavior
The following table describes the behavior of the front panel LEDs.
LED Color Indicates
Status Green The MCU 53x0 is operating normally
Table 1: MCU 53x0 front panel LEDbehavior
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General information

LED Color Indicates
Alarm Red The MCU 53x0 is booting or has developed a fault, for example:
ntemperature is outside normal limits
nfan failure
nbattery failure of the internal clock
Refer to the web interface for more information about the problem (go to Status > Health)
Power Blue The MCU 53x0 is receiving power
Link Green Illuminated when the link between stacked MCU 53x0s is active
Net A Green Illuminated when there is activity on network Port A
Net B Green Illuminated when there is activity on network Port B
Rear panel LEDbehavior
The following table describes the behavior of the rear panel LEDs.
LED Color Indicates
Link Green Illuminated when the link between stacked MCU 53x0s is active
Net A Green/Orange Left LED illuminated green when the interface has established a link
Right LED illuminated orange when there is activity on the interface
Net B Green/Orange Left LED illuminated green when the interface has established a link
Right LED illuminated orange when there is activity on the interface
Table 2: MCU 53x0 rear panel LEDbehavior
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General information

Connecting the MCU 53x0
Before you start
IMPORTANT: Before installing the MCU 53x0, you must read the safety information at
http://www.cisco.com/go/telepresence/safety.
Task 1: Connect power
Connect the power connector on the rear of the unit to the power supply using the supplied power cable.
(There is no On/Off switch.)
Task 2: Connect to Ethernet Port A
Connect an Ethernet cable from Ethernet Port A to an Ethernet switch.
i
Failing to configure both sides of the Ethernet connection in the same way can result in packet loss,
leading to poor audio and video quality.
Only connect to Ethernet Port B if you need to connect the MCU to a second subnet.
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Connecting the MCU 53x0

Configuring the MCU 53x0
Task 3: Connect to the console port
1. Ensure power is connected to the MCU 53x0 and the Status LED is green.
2. Connect the console port of the unit to the serial port of your PC using the RJ45 to DB9 cable supplied.
3. Use a serial terminal program, such as Secure CRT or HyperTerminal, to connect to the unit. Set your
terminal software to the following settings:
lBaud rate: 38400
lData bits: 8
lParity: none
lStop bits: 1
lFlow control: none
4. Press Enter and the following command prompt appears on the terminal:
MCU:>
Task 4: Configure Ethernet Port A settings
The default setting for the MCU 53x0 Ethernet ports is auto-sensing mode. If the switch port to which you
connect the MCU 53x0 is not also set to auto-sensing mode, then you need to configure the device's
Ethernet ports to use the same speed and duplex mode.
i
Only connect to Ethernet Port B if you need to connect the MCU 53x0 to a second subnet.
i
Both ends of the Ethernet connection must be configured in the same way. For example, either
configure both ends of the link to be auto-sensing or configure both ends to operate at the same speed
and duplex.
Note:To establish a 1000Mbps connection, both ends of the link must be configured as auto-sensing.
nTo configure Ethernet Port A, enter the following for auto-sensing mode:
ethertype A auto
or to configure a speed and duplex, use the following command:
ethertype A <10 | 100> <half | full>
For example, to configure a full-duplex 100 Mbps link, enter:
ethertype A 100 full
nTo display the current configuration and status of the Ethernet ports, enter:
status
Task 5: (Optional) Assign an IP address to the MCU 53x0
The default setting for the MCU 53x0 is to use DHCP to obtain an IP address. You can assign a static IP
address if you prefer, or if a DHCP server is not available. If you want the IP address of the MCU 53x0 to be
assigned by your DHCP server, omit this step.
nTo assign a static IPv4 address to Port A, use the following command:
static A <IP address> <netmask> [<default gateway address>]
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Configuring the MCU 53x0

For example, to assign an address of 192.168.1.2 where the default gateway is at 192.168.1.1, enter:
static A 192.168.1.2 255.255.255.0 192.168.1.1
nTo manually specify a DNS server, use this command:
dns <DNS server address> [<secondary DNS server>][<domain>]
nTo revert to using DHCP after setting a static IPv4 address, use the following command:
dhcp -4 A
i
For information on assigning a static IPv6 address type help static. For information on assigning an
automatic IPv6 address type help dhcp or else see the online help.
Task 6: Discover the IP address of the MCU 53x0
1. To display the current status of the IP address, enter: status
If you have DHCP enabled on your network and you are allowing the MCU 53x0 to acquire its address
using DHCP, the IP address that has been acquired by Ethernet Port A will be shown; if you have
assigned a static IP address, that is the address that will be shown.
2. Make a note of the IP address. You will use this to access the web interface of the unit.
Note:When your MCU 53x0 has an IPaddress, you can add an entry for it on your DNSserver and use a
hostname to access the device's web interface.
Task 7: Log in to the MCU 53x0
To log in to the web interface of the device:
1. Use your browser to navigate to the IP address or hostname of the unit.
2. Enter the user name admin with no password, and click Log in.
The Home page is displayed.
Note: We recommend that you change the admin account to use a password as soon as possible. To do
that, go to Home and click Change password.
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Configuring the MCU 53x0

(Optional) Clustering MCU 53x0s
Before you start
Up to two MCU 53x0s can be clustered to increase capacity. One of the MCU 53x0s acts as the master unit
and the second as a slave, and the cluster will provide the sum of the conferencing capacity of the individual
units.
For example, if you cluster two MCU 5320s, which each support up to ten 1080p participants, your cluster
will support up to twenty 1080p participants.
You may combine an MCU5310 with an MCU5320 in the cluster, provided that they are running identical
software versions. In this case, the MCU5320 must be configured as the master.
You will also need a Cisco TelePresence MCU 5300 Series Stacking Cable which must be ordered
separately. Please contact your reseller or go to www.cisco.com.
Task 1: Connect the devices using the stacking cable
1. If your stacking cable has protective tapes or caps on the ends, remove them so that the metal conductors
are visible within the plug.
2. Plug the ends of the stacking cable into the Link sockets on the rear of the MCU 53x0s. Check the
orientation of the plug when inserting it into the Link socket.
3. To remove the cable, pull the release mechanism to detach the plug. Do not pull directly on the plug.
Task 2: Configure the master device
One of the MCU 53x0s must be configured as the master device and the other as a slave.
1. Log in to the web interface of the device you have selected as the master.
In a mixed cluster, you must use the MCU5320 as the master.
2. Go to Settings > Media ports.
3. Select Master from the Cluster mode drop down menu.
4. Click Apply changes.
5. Click OK to restart the device and apply the changes.
6. Go to Status > Cluster to confirm that the device has been correctly configured as the master.
Task 3: Configure the slave device
1. Log in to the web interface of the other device.
2. Go to Settings > Media ports.
3. Select Slave from the Cluster mode drop down menu.
4. Click Apply changes.
5. Click OK to restart the device and apply the changes.
6. Go to Status > Cluster to confirm that the device has been correctly configured as the slave.
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(Optional) Clustering MCU 53x0s

When you have configured the units as master and slave, do not use the web interface of the slave unit for
normal operations. The slave web interface is only used for upgrading software and for network configuration.
Task 4: (Optional) Register the master with Cisco VCS
Control
You can use a cluster of MCUs with a Cisco TelePresence Video Communication Server (Cisco VCS
Control), just as you would use a single MCU. To do this you must register the master MCU with the Cisco
VCS Control.
The Cisco VCS will not indicate that the MCU is part of a cluster; the device type will continue to show as
MCU.
To display the status of registered devices on the Cisco VCS Control, go to Status > Registrations > By
device.
Task 5: (Optional) Configure Cisco TMSto recognize the
cluster
You can manage a cluster of MCUs through the Cisco TelePresence Management Suite (Cisco TMS) as you
would manage a single MCU. To do this, only the master needs to be added to Cisco TMS.
Note:There are some issues with managing slave MCUs in Cisco TMS. To prevent these issues:
nDo not add new slave MCUs to Cisco TMS.
nCompletely remove from Cisco TMS any MCU that you wish to configure as a slave. You will need to
reconfigure any conferences that were scheduled to run on that device to run on the master instead.
Remove a slave from Cisco TMS
For any MCU that is or will be configured as a slave:
1. Log in to Cisco TMS.
2. Go to Systems > Purge Systems.
3. Select the devices you want to delete.
4. Click Purge Systems.
Add the master to Cisco TMS
There is no specific configuration needed to add a new master MCU to Cisco TMS; you can add it as you
would do for a single MCU.
However, if you reconfigure an MCU that Cisco TMS already manages, to become the master in a cluster,
then Cisco TMS will not recognize the increased conferencing capacity until you force a refresh on Cisco
TMS.
1. Log in to Cisco TMS.
2. Go to Systems > Navigator.
3. Click on your MCU in the left hand pane.
4. Go to Settings.
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(Optional) Clustering MCU 53x0s

5. Click Force Refresh.
Cisco TMS refreshes its details of the device and the Max Number of Video Calls will increase to show
the increased port count.
Note: Refreshing an MCU that has been configured as a slave will not cause Cisco TMS to decrease its
record of that device's port count. You must remove the slave from Cisco TMS and refresh the master.
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(Optional) Clustering MCU 53x0s