Cisco TelePresence SX20 User manual

Cisco TelePresence SX20 Quick Set
Easy Setup Guide
1 Connecting Equipment
2 Using TRC6 Remote Control
3 Using Setup Assistant
4 Finding IP address
5 Using Web Interface
6 Configuring Direct IP Address Calls
You can easily set up
your SX20 Quick Set
in this step-by-step guide

Connecting Equipment
1
Before you begin the installation, make sure that you have the following equipment:
●SX20 Codec
●Power Supply and Power Cable
●Ethernet Cable for LAN
●Codec Wall Mounting Kit (optional)
●Camera (Precision 40 or PrecisionHD 12x)
●Camera Cable
●Camera Mounting Bracket (optional)
●Table Microphone 20 (1 default and 1 optional)
●Microphone Extension Cable (optional)
●TRC6 Remote Control and two AAA Batteries
●Touch 10 Controller (optional)
●Monitor or Projector
●Loudspeaker (external or built-in to the monitor)
●HDMI Cable for Monitor (1 default)
●PC
●VGA to DVI-A Cable for PC Connectivity (optional)
●HDMI to DVI-D Cable for PC Connectivity (optional)
Make sure that all units are switched off when connecting or disconnecting devices.
1-1 Before You Begin
1-2 Connecting Cables
1If connecting an external loudspeaker, please take care to use an active speaker
(built-in amplifier). Use an ungrounded (floating) speaker to avoid ground loop
noise.
2Connect one or two microphones to your codec.
3Connect the codec to LAN/Ethernet.
4Connect your primary display to the blue colored HDMI socket. With the dual dis-
play option, connect the second display to the other HDMI output.
5Connect your camera to the codec.
6Connect a PC (video and audio) to be able to share presentations (locally, or with
remote participants).
7Always use the provided power supply.
Connect all cables as illustrated.
1 2 3 4 5
67
Cisco TelePresence SX20 Quick Set Easy Setup Guide
1Connecting Equipment

Using TRC6 Remote Control
2
Using Setup Assistant
3
When you pick up the remote control, the system wakes up.
Use the [Cursor] controls to move about the screen and press [OK/Enter] to open
the selected menu field. Use the [Cancel] key to exit a menu (and return to the
Home screen) undoing any changes. Use the [Back] key to go just one step back.
Make sure the remote control has working batteries (2 x AAA batteries).
When you start the system for the first time, the setup assistant starts automatically.
Navigate through the setup with either a remote control or from the touch touch
controller.
1 2 3
4 5 6
7 8 9
*0#
.@
pqrs tuv wxyz
defabc
ghi jkl mno
Volume control and
Increase/Decrease control
Field selector/
Cursor keys
Go back one step Microphone
mute/unmute
Reject incoming call /
End call / Cancel /
Back to Home
screen (outside calls)
Place call /
Accept incoming call
OK/Enter
Keypad
1
1Select [Get started].
2
2Select [Other services].
If your system is automatically
provisioned, the IP and provi-
sioning settings are automati-
cally configured and the setup
assistant skips these steps. Skip
to ❿.
MEMO
This guide doesnʼt cover information on Cisco Spark registered systems. For more information
on Cisco Spark room systems, visit:
https://help.webex.com/community/cisco-cloud-collab-mgmt
Cisco TelePresence SX20 Quick Set Easy Setup Guide
3Using Setup Assistant

3
3Choose provisioning infra-
structure.
If you choose [Advanced setup],
the device skips registration to a
call service, and you must reg-
ister the system from the sys-
temʼs web interface. Skip to ❿.
4
4If you choose [CUCM], en-
ter the required informa-
tion.
5Select [Apply] and skip to
❿.
Contact your Cisco Unified
Communications Manager
(UCM) administrator to get the
information needed.
5
6
6If you choose [Edge], enter
the required information.
7Select [Apply] and skip to
❿.
Contact your Cisco Unified
Communications Manager
(UCM) administrator to get the
information needed.
7
8
8If you choose [Edge], enter
the required information.
9Select [Apply].
Contact your VCS provider to
get the information needed.
9
10 Select [Change Timezone]
and set your region, time
zone, and time format.
11 Select [Confirm].
1110
12 Set the screen resolution
according to what your
screen supports.
If your screen is black or flick-
ering, you can set the resolution
to a lower setting. Only the set-
tings supported by your screen
are available are selectable on
the setup assistant.
13 Select [Confirm].
13
12
Cisco TelePresence SX20 Quick Set Easy Setup Guide
3Using Setup Assistant

14 Set the position where the
camera is by default when
the system wakes up.
With either the remote control
or touch controller, adjust the
camera position with the pan
and tilt wheel, and the zoom
buttons.
15 Press [OK/Enter].
16 Adjust the volume.
Use the remote control or touch
controller to set the default sys-
tem volume, and the ringtone
volume for your device.
17 Select [Confirm].
17
Finding IP address
4
You have to use the remote control or touch controller for the configurations, until
you know your systemʼs IP address.
If you know the IP address, you can configure your system through its web interface
on your web browser.
1
1Navigate to upper left cor-
ner of the screen and press
[OK/Enter] on the remote
control.
2
2Navigate down to [Sys-
tem Information] and press
[OK/Enter].
You can find the IP address.
Caution
If your network does not have a DHCP server, or uses MAC address filtering, the system ad-
dress is not automatically assigned. Please contact your network administrator.
Cisco TelePresence SX20 Quick Set Easy Setup Guide
4Finding IP address

Configuring Direct IP Address Calls
6
Using Web Interface
5
Without a provisioning system, you must configure each video system individually.
To be able to make calls, you must set the IP address, if not provided by the net-
work, and SIP/H.323 parameters.
In general, we recommend you to use the web interface to administer and maintain
the system. The web interface is the administration portal for the system. You can
connect from a computer and administer the system remotely. It provides full con-
figuration access and offers tools and mechanisms for maintenance.
The web interface is organized in sub-pages. All sub-pages shown below are
available if the video system is registerd to an on-premise service (CUCM, VCS);
the pages shown in grey color are not available if the video system is registered to
the Cisco cloud service (Cisco Spark).
1
3
2
1Launch a Web browser
and enter the IP address
into the address bar, then
press [Enter] key.
2Enter your [user name] and
[passphrase].
The default user name is [ad-
min] with no passphrase set.
3Click [Sign In].
Main menu
Setup
Conguration
Status
Peripherals
Personalization
Favorites
Call ControlHome Security
Users
Access PIN
Server Certicates
CUCM Certicates
Certicate Authorities
Strong Security Mode
Sign In Banner
Non-persistent Mode
Maintenance
Diagnostics
System Logs
Call Logs
User Interface Screenshots
Software Upgrade
Option Keys
Backup and Restore
System Recovery
Restart
Integration
In-Room Control
Startup Scripts
Developer API
1
2
1Click [Setup].
2Click [Configuration].
3
3Click [Conference].
454In the [DefaultCall] section,
select [H323] from the
[Protocol] drop down list.
5Click [Save].
Cisco TelePresence SX20 Quick Set Easy Setup Guide
6Configuring Direct IP Address Calls

6
6Click [Network Services].
10
10 Click [H323].
7
8
9
7Select [On] from the [H323
Mode] drop down list.
8Select [Off] from the [SIP
Mode] drop down list.
9Click [Save].
11
12
14
13
11 Select [Direct] from the
[CallSetup Mode] drop-
down list.
12 Select [Static] from the [b.
PortAllocation] drop down
list.
13 If you use a NAT router,
enter the configured H323
NAT address in the [Ad-
dress] field.
Define the external/global IP
address to the router with NAT
support. Packets sent to the
router will then be routed to the
system.
14 Select [On] from the
[Mode] drop down list.
15 Click [Save].
Caution
In the router, the following ports must be routed to the systemʼs IP address:
・
Port 1720
・
Port 5555-6555
・
Port 2326-2487
Cisco TelePresence SX20 Quick Set Easy Setup Guide
6Configuring Direct IP Address Calls

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■Product Documentation
●Cisco TelePresence SX Series
http://www.cisco.com/go/sx-docs
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