Cisco 3905 Guide

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Machakos University
Network & Telecoms
Information Communication Technology Services
ict.mksu.ac.ke
Using your 3905 IPT Phone
Using the Cisco 3905 IP Telephones
Cisco Unified 3905 IP Phone Overview
The Cisco Unified SIP Phone 3905 provides voice communication
over an Internet Protocol (IP) network. The Cisco Unified IP
Phone functions much like a digital business phone, allowing you
to place and receive phone calls. In addition, the Cisco Unified
SIP Phone 3905 supports features such as mute, hold, transfer,
conference, call forward, and more.
A Cisco Unified IP Phone, like other network devices, must be
configured and managed. These phones encode G.711a, G.711mu,
G.729a, and G.729ab, and decode G.711a, G.711mu, G.729,
G.729a, and G.729ab.
Caution Using a cell, mobile, or GSM phone, or two-way radio in close
proximity to a Cisco Unified IP Phone might cause
interference. For more information, refer to the manufacturer’s
documentation of the interfering device.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Your office Phone
Buttons and Hardware
1
Phone screen
Shows information about your phone such as directory
number, active call, and phone menu listings.
2
Light strip
Indicates an incoming call (flashing red) or new voice
message (steady red).

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Buttons and Hardware
3
Navigation bar and
Select/Feature button
The Navigation bar allows you to scroll through menus
and highlight items. The Select button (in the middle of
the Navigation bar) allows you to select a highlighted
item.
When the phone is off-hook, the Select button functions
as the Feature button. You can access these features:
•Call Forward All: Allows you to forward a call.
•Voice Mail: Allows you access voice mails.
•Call Pickup: Allows you to answer a call that is
ringing on a co-worker's phone.
•Group Call Pickup: Allows you to answer a call that
is ringing in another call group.
4
Applications button
Opens or closes the Applications menu. Use it to access
call history, user preferences, phone settings, and phone
model information.
5
Transfer button
Transfers a call.
6
Hold/Resume button
Places an active call on hold or resumes a held call.
7
Keypad
Allows you to dial phone numbers.
8
Speakerphone button
Selects the speakerphone as the default audio path and
initiates a new call, picks up an incoming call, or ends a
call. The speakerphone audio path does not change until a
new default audio path is selected (for example, by
picking up the handset).

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
9
Volume button
Controls the handset and speakerphone volume (off-
hook) and the ringer volume (on hook).
10
Mute button
Toggles the microphone on or off.
11
Redial button
Dials the last dialed number.
12
Back button
Returns to the previous screen or menu.
Phone Screen
1
Header
Displays date and time. Also displays line information
such as voicemail and missed calls. When using the
Applications menu, displays phone menu listings.
2
Line details and other phone
information
Displays the directory number. During a call, also
displays details for the active line. If not on a call, also
displays line text label and other information such as
placed calls and phone menu listings.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Phone Connections
Use the following figure to connect the phone to the network.
1
DC adapter port (DC 4.2V).
4
Network port (10/100 SW) connection.
IEEE 802.3af power enabled.
2
AC-to-DC power supply
(optional).
5
Access port (10/100 PC) connection.
3
AC power wall connection.
6
Handset connection.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Footstand
The Cisco Unified IP Phone 3905 has a foldable footstand. When the footstand is unfolded, it
gives the phone an elevated viewing angle.
Adjust the Handset Rest
If your phone is wall-mounted, you may need to adjust the handset rest to ensure that the
receiver does not slip out of the cradle.
Procedure
Step 1 Remove the handset from the cradle and pull the plastic tab from the handset
rest.
Step 2 Rotate the tab 180 degrees.
Step 3 Hold the tab between two fingers, with the corner notches facing you.
Step 4 Line up the tab with the slot in the cradle and press the tab evenly into the slot.
An extension protrudes from the top of the rotated tab.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Step 5Return the handset to the handset rest.
Operating Your Phone
Adjust the Volume
•During a call, press the + or - on the VOLUME button to increase or decrease the volume
respectively.
Answer a Call
•Lift the handset.
•If you are using the speakerphone, press the Speaker button.
Auto Answer
Auto Answer prompts your phone to automatically answer incoming calls after one ring.
Your Network Administrator sets up Auto Answer to work with your speakerphone.
Auto Answer with Your Speakerphone
Auto Answer prompts your phone to automatically answer incoming calls after one ring.
Keep the handset in the cradle to auto answer with your speaker phone. Otherwise, calls ring
normally and you must manually answer them. Your Network Administrator sets up Auto Answer
to work either with your speakerphone.
Call Forward All
Call Forward All allows you to forward calls on your phone to another number. You can set up
Call Forward All directly on your phone. To access Call Forward All remotely, go to your User
Options web pages.
There are two types of call forwarding features that your Network Administrator might set
up on your phone:
1Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.
2Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward
No
Coverage)—Applies to certain calls that you receive, according to conditions, and is
accessible only from your User Options web pages.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Procedure
Step 1 Press the center button of the Navigation Pad button.
Step 2 Navigate for the “Call Forward All” option.
Step 3 Enter the call forward target number exactly as you would dial it
from your phone. For example, enter an access code or the area code, if
necessary.
Call Pickup
Call Pickup allows you to answer a call that is ringing on a co-worker’s phone by redirecting
the call to your phone.
You might use Call Pickup if you share call-handling tasks with co-workers.
There are two ways you can pick up a call:
1Pickup—Allows you to answer a call that is ringing on another phone within your
call pickup group.
If multiple calls are available for pick up, your phone picks up the oldest call first (the
call that has been ringing for the longest time).
2Group Pickup—Allows you to answer a call on a phone that is outside your call
pickup group by: a Using a group pickup number (provided by your Network
Administrator ).
b Dialing the ringing phone’s number if the destination user’s direct number is present in
one of the current user's associated groups.
Your Network Administrator sets up the call pickup group you are in and the call pickup
buttons depending on your call-handling needs and work environment.
To access Call Pickup:
Procedure
Step 1 Press the center button of the Navigation Pad button.
Step 2 Navigate for the “PickUp” and “GPickUp” options.

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
.
Conference
Conference allows you to talk simultaneously with multiple parties. When you are talking on
a call, use Conference to dial another party and add them to the call. You can remove individual
participants from the conference if your phone supports the feature. Use hookflash to set up a
conference call.
End a Call
•Hang up the handset.
•If you are using a speakerphone, press the Speaker button.
Hold/Resume a Call
Procedure
Step 1 To put a call on hold, press the Hold button The line
button flashes green.
Step 2To resume the call, press the flashing green line button.
Manage Call Waiting
Call Waiting provides cues to notify you that a new call is ringing on your phone when you are
talking on another call, including a call waiting tone (single beep) and an amber flashing line
button.
Procedure
Press the flashing amber line button.
Your phone automatically puts the original call on hold and connects the
ringing call.
Unanswered
calls
are
routed
to
your
voicemail
system
(Currently voice mail not available).

ISO 9001:2015 Certified …………….……..….....Soaring Heights in Transforming Industry and Economy
Mute a Call Procedure
Step 1
Step 2
Place a Call
Use one of the following methods to place a call:
•Lift the handset and dial the number.
•Dial the number, and then lift the handset.
•Dial the number, and then press the Speaker button.
•Press the Line button for your extension, and then dial the number.
•Press the Speaker button, and then dial the number.
•If you have established speed-dial numbers, press the Feature button enabled for speed-
dial.
Redial a Number
To redial the most recently dialed number:
•Press the Redial button .
•To place the call, get a dial tone on the line, then press the Redial
button.
Shared Lines
Shared lines allow you to use one phone number for multiple phones.
You might have a shared line if you have multiple phones and want one phone number, share
call-handling tasks with co-workers, or handle calls on behalf of a manager.
For example, if you share a line with a co-worker:
•When a call comes in on the shared line:
•Your phone rings and the line button flashes amber.
To
turn
the
Mute
on,
press
the
Mute
button
.
To
turn
the
Mute
off,
press
the
Mute
button
the
second
time.