Cisco 7902G - Unified IP Phone VoIP User manual

Quick Start Guide
Cisco IP Phone 7902G
1Cisco One-Year Limited Hardware Warranty Terms
2Overview
3Connecting Your Phone
4Introducing Your Cisco IP Phone 7902G
5Tips for Using Your Phone
6Using Additional Features
7Where to Find More Information
8Safety Notices

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1 CiscoOne-YearLimitedHardware
Warranty Terms
There are special terms applicable to your hardware warranty
and various services that you can use during the warranty
period. Your formal Warranty Statement, including the
warranty applicable to Cisco software, is included on the CD
that accompanies your Cisco product. Follow these steps to
access and download the Cisco Information Packet and your
warranty document from the CD or from Cisco.com.
1. Launch your browser, and go to this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/cetrans.
htm
The Warranties and License Agreements page appears.
2. To read the Cisco Information Packet, follow these steps:
a. Click the Information Packet Number field, and make
sure that the part number 78-5235-02F0 is highlighted.
b. Select the language in which you would like to read the
document.
c. Click Go.
The Cisco LimitedWarrantyand Software License page
from the Information Packet appears.
d. Read the document online, or click the PDF icon to
download and print the document in Adobe Portable
Document Format (PDF).
Note You must have Adobe Acrobat Reader to view
and print PDF files. You can download the
reader from Adobe’s website:
http://www.adobe.com
3. To read translated and localized warranty information
about your product, follow these steps:
a. Enter this part number in the Warranty Document
Number field:
78-10747-01C0

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b. Select the language in which you would like to view the
document.
c. Click Go.
The Cisco warranty page appears.
d. Read the document online, or click the PDF icon to
download and print the document in Adobe Portable
Document Format (PDF).
You can also contact the Cisco service and support website for
assistance:
http://www.cisco.com/public/Support_root.shtml.
Duration of Hardware Warranty
One (1) Year
Replacement, Repair, or Refund Policy for
Hardware
Cisco or its service center will use commercially reasonable
efforts to ship a replacement part within ten (10) working days
after receipt of a Return Materials Authorization (RMA)
request. Actual delivery times can vary, depending on the
customer location.
Cisco reserves the right to refund the purchase price as its
exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA)
Number
Contact the company from whom you purchased the product. If
you purchased the product directly from Cisco, contact your
Cisco Sales and Service Representative.
Complete the information below, and keep it for reference.
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number

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2 Overview
This guide is designed to help you quickly set up and use your
Cisco IP Phone 7902G.
3 Connecting Your Phone
Chances are, your system administrator or a technician will
connect your new Cisco IP Phone to the corporate IP telephony
network. If that is not the case, connecting your phone is easy.
Refer to Figure 1 to locate ports on the back of your phone.

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Figure 1 Cisco IP Phone 7902G Cable Connections
1Network (Ethernet) port (10 BASE T)
2Handset port
2
3
54
1
79976

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Follow these steps to connect your Cisco IP Phone to the
corporate IP network.
Step 1 Be sure to read the “Safety Notices” section on page 23
before connecting your phone. Also, verify that your
system administrator is ready for you to connect your
phone to the network.
Step 2 Use the Ethernet cable included with your phone to
connect the network port on the back of your phone to
the Ethernet port in your workspace.
Step 3 Connect the handset to the handset port. Ensure that
the end of the cord with the longer uncoiled section is
connected to the body of the phone.
Step 4 If your system administrator delivered your
Cisco IP Phone with a power supply, connect the power
supply plug to the adapter port on the back of the
phone. Then use the power cable to connect the power
supply to a standard power outlet in your workspace.
If your system administrator delivered your phone
without a power supply, your phone probably receives
power through the Ethernet connection.
After you connect the Cisco IP Phone to its power source, a
start-up process begins. The phone uses a combination of the
three LEDs (handset, Hold and Menu buttons) to indicate the
phone start-up process. After several minutes, startup is
complete and your phone is ready to use. If you experience any
difficulties, refer to the “General Troubleshooting Tips” section
on page 17 or contact your system administrator.
3DC adapter port (DC48V)
4
Power supply with DC output connector. (Optional.
Required only if power is not supplied through an
Ethernet connection.)
5Power cable with wall AC plug. Provided if your phone
uses external power.

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Caution If you plan to power your phone locally (instead of
receiving power through the Ethernet connection),
use only a Cisco 48 volt power supply designed to
work with a Cisco IP Phone.
Adjusting the Handset Rest
When you connect your phone, you might want to adjust the
handset rest to ensure that the receiver will not slip out of the
cradle. This is especially important if the phone will hang from
a wall. Refer to the following table for instructions.
Figure 2 Using the Handset Rest
1 2 3
77354

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Tip If your Ethernet cable has a cover over the RJ-45
connector, the cover can prevent the phone from sitting
squarely on your workspace or desk surface. To fix this
problem, pull the cable cover back to expose the RJ-45
connector.
4 Introducing Your
Cisco IP Phone 7902G
A Cisco IP Phone 7902G is a basic telephone that provides voice
communication over an IP (Internet Protocol) network. This
phone allows you to place and receive telephone calls, and
supports features that you have come to expect from a basic
telephone—such as call hold, call waiting, call forward, call
transfer, redial, and conference calling.
An Overview of Your Cisco IP Phone 7902G
Refer to the following illustration and table to identify buttons
and parts on your Cisco IP Phone 7902G.
1Set the handset aside and use your thumb and finger to
grasp and pull the square plastic tab from the handset rest.
2Rotate the tab 180 degrees.
3Slide the tab back into the handset rest with the extension
protruding from the top of the tab.
Replace the handset in the rest. The tab hooks into a slot
in the handset to ensure that the handset will not slip out
of the rest.

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Figure 3 Cisco IP Phone 7902G Features
1Cisco IP Phone
series type Indicates the Cisco IP Phone Series to which your phone belongs.
2Label and
plastic cover A paper label, protected by a plastic cover, is used to indicate your phone
number. You can also note your speed
dial numbers on this label.
3Feature
buttons
Redial
Transfer
Conference
Messages
Enable you to engage the Redial,
Transfer, Conference, and Messages
functions.

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4Volume button Increases or decreases volume for the
handset. Also controls the ring volume
(if on-hook).
5Hold button Places an active call on hold, resumes a
held call, or switches between an active
call and a held call—depending on the
line state.
6Menu button This button accesses the Interactive
Voice Reponse (IVR) system for phone
configuration. You should only use this
button as directed by your system
administrator.
Note If you accidentally press this
button and enter the IVR, hang
up the phone to exit.
7Dial pad Works exactly like the dial pad on a
traditional telephone.
8Handset with
indicator light Functions like a traditional handset. The light strip at the top of the handset blinks
when the phone rings and remains lit to
indicate a new voice mail message
(depending on your message system).