Cisco 7941G - Unified IP Phone VoIP User manual

Handset, Headset, and Speakerphone
•Headset, Handset, and Speaker Overview, on page 1
•Handset, on page 1
•Headset, on page 2
•Speakerphone, on page 4
•AutoAnswer with Headset or Speakerphone, on page 4
Headset, Handset, and Speaker Overview
You can use your phone with these audio devices: a handset, headset, or speakerphone.
The phone is off-hook when the handset is lifted or another audio device is in use.
The phone is on-hook when the handset is in its cradle and other audio devices are not in use.
Handset
The following table describes how to use the handset.
Then...If you want to...
Lift it to go off-hook; replace it to go on-hook.
The ringing line is automatically selected. Contact
your system administrator about options to always
select the primary line.
Use the handset
Press or ( ), then hang up the handset.
Switch to the speakerphone or a headset during a call
Press the Volume button during a call or after
invoking a dial tone.
Press Save to preserve the volume level for future
calls.
Adjust the volume level for a call
Handset, Headset, and Speakerphone
1

Headset
Your phone supports four- or six-wire headset jacks for wired headsets. Cisco Unified IP Phones 7962G and
7942G also support wireless headsets. For information about purchasing headsets, see Wired and Wireless
Headsets.
You can use a headset with all of the controls on your phone, including and .
However, if you use a wireless headset, refer to the wireless headset documentation for instructions.
Then...If you want to...
Press .
Toggle headset mode on and off
Lift the handset.Switch to a handset
Press during a call or after invoking a dial
tone.
Press Save to preserve the volume level for future
calls.
Adjust the volume level for a call
If you use AutoAnswer, see AutoAnswer with Headset or Speakerphone, on page 4.
Your system administrator can set up your phone to record a conversation between you (on your headset), a
supervisor (on the phone handset), and your connected party.
Important Headset Safety Information
High Sound Pressure—Avoid listening to high volume levels for long periods to prevent
possible hearing damage.
When you plug in your headset, lower the volume of the headset speaker before you put the headset on. If
you remember to lower the volume before you take the headset off, the volume will start lower when you
plug in your headset again.
Be aware of your surroundings. When you use your headset, it may block out important external sounds,
particularly in emergencies or in noisy environments. Don’t use the headset while driving. Don’t leave your
headset or headset cables in an area where people or pets can trip over them. Always supervise children who
are near your headset or headset cables.
Control Wired Headset Sidetone and Headset Send Gain
When you speak on a telephone using a headset, the sound picked up by the headset microphone can be sent
back through the headset speaker. This creates a low-level feedback, known as sidetone. The wired headsets
can result in sidetone and headset send gain. Different wired headsets require different sidetone and send gain
settings. You need to select the best sidetone and send gain level for the wired headset you use.
Handset, Headset, and Speakerphone
2
Handset, Headset, and Speakerphone
Headset

Procedure
Step 1 Press .
Step 2 Use the Preferences menu and navigate to Headset Sidetone.
Step 3 Select Headset Sidetone.
Step 4 Select one of the sidetone levels:
• Off
• Lowest
• Default
• Low
• Mid
• Mid-High
• High
• Higher
• Highest
The Off and Lowest levels are applicable only to Cisco Unified IP Phones 7942 and 7962.
Note
Step 5 Use the Preferences menu and navigate to Headset Send Gain.
Step 6 Select Headset Send Gain.
Step 7 Select one of the following levels:
• Lowest
• Lower
• Default
• High
Step 8 Press Save or press Cancel.
Wireless Headset
Cisco Unified IP Phones 7962G and 7942G support wireless headsets. Refer to the wireless headset
documentation for information about using the wireless headset’s remote features. Also, check with your
system administrator to be sure your phone is enabled to use a wireless headset with the wireless headset
remote hookswitch control feature.
Handset, Headset, and Speakerphone
3
Handset, Headset, and Speakerphone
Wireless Headset

Wideband Headset
If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable
the wideband setting on your phone (this setting is disabled by default). To access the setting, choose >
User Preferences >Audio Preferences >Wideband Headset.
If the Wideband Headset setting is dimmed, then you cannot control this setting.
Check with your system administrator to be sure your phone system is configured to use wideband. If the
system is not configured for wideband, you may not detect any additional audio sensitivity even when using
a wideband headset. To learn more about your headset, refer to the headset documentation or contact your
system administrator for assistance.
Speakerphone
If the handset is in its cradle and is not lit, many of the actions you can take to dial a number or answer a
call will trigger speakerphone mode automatically.
Then...If you want to...
Press .
Toggle speakerphone mode on or off
Lift the handset.Switch to a handset
Press during a call or after invoking a dial
tone.
Press Save to preserve the volume level for future
calls.
Adjust the volume level for a call
AutoAnswer with Headset or Speakerphone
When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your
system administrator configures AutoAnswer to use either the speakerphone or a headset. You may use
AutoAnswer if you receive a high volume of incoming calls.
When AutoAnswer is enabled, you may hear a short ring. If this is distracting, lower the ringer volume.
Handset, Headset, and Speakerphone
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Handset, Headset, and Speakerphone
Wideband Headset

Then...If you...
Keep headset mode active (in other words, keep
illuminated), even when you are not on a call.
To keep headset mode active, perform the following
actions:
• Press EndCall to hang up.
• Press New Call or Dial to place new calls.
If your phone is set up to use AutoAnswer in headset
mode, calls are automatically answered only if is
illuminated.
Otherwise, calls ring normally and you must manually
answer them.
Use AutoAnswer with a headset
Keep the handset in the cradle and headset mode
inactive ( unlit).
Otherwise, calls ring normally and you must manually
answer them.
Use AutoAnswer with the speakerphone
Tip
AutoAnswer is disabled when the Do Not Disturb feature is active.
Handset, Headset, and Speakerphone
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Handset, Headset, and Speakerphone
AutoAnswer with Headset or Speakerphone

Handset, Headset, and Speakerphone
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Handset, Headset, and Speakerphone
AutoAnswer with Headset or Speakerphone