Cisco SPA504 User manual

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© 2001 –20010 Saco Technology
Cisco VoIP IP SPA504G
Setup & User Guide
About This Guide
This guide is intended to show you how to install your phone and describes how to
use some of the basic functions and features. The features available on your phone
depend on the type of system to which your phone is connected. Your phone system
might not provide all of the features mentioned in this document. Contact Saco
Technology for questions about phone features.

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© 2001 –20010 Saco Technology
Installing Your IP Phone
Use these procedures to install the phone and connect it to your network.
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STEP 1 Turn the phone body over to expose the ports on the back of the unit.
CAUTION Do not insert a telephone line cord into the auxiliary port.
STEP 2 Insert the long end of the phone cord into the handset port on the phone
body that is marked with a phone symbol.
STEP 3 (Optional) Route the phone cord through the cable slot.
STEP 4 Insert the other end of the phone cord into the port at the bottom of the
handset (not shown).
STEP 5 (Optional) Connect the phone stand by lining up the tabs on the stand with
the slots on the phone body. Slide the bottom tabs into the lower slots on the phone
body and lightly press down on the stand. It should easily slide into the upper stand
slots. Do not force.
STEP 6 If you are using an external power source, insert one end of the power
cord into an outlet and insert the other end of the power cord into the power port on
the phone body.
STEP 7 Connect your phone to the network:
• Using an Ethernet Connection—Insert one end of the Ethernet cable into the
network port on the phone body marked ―SW.‖ Insert the other end of the Ethernet
cable into the appropriate device, such as a network switch, on your network.

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© 2001 –20010 Saco Technology
•Using a Wireless Connection—You can use a Cisco WBP54G
Wireless-G Bridge with the IP phone to create a wireless
connection between the phone and the network. See the WBP54G
documentation on Cisco.com for more information (see the list of
links at the end of this document).
STEP 8 (Optional) To provide network access to a PC, connect one end of an
additional Ethernet cable (not provided) to the PC port on the back of the phone
body. Connect the other end of the Ethernet cable to the network port on your PC.
After your phone is successfully connected to the network and receives a
basic configuration, your phone line keys should glow green (on models with
phone line keys).
On the SPA502G, you should hear a dial tone when picking up the handset or
pressing the speakerphone button, and the LCD screen displays a phone icon
next to the extension number.
Advance Install of your IP Phone
CAUTION Only follow these steps if advised by a Saco Technology customer service
representative.
Press the setup button on the phone which is directly below the envelope button.
Scroll through the list till you reach the Network option which is numbered as 9. Then
press the select button which appears at the bottom left hand corner of the phone
display.
The phone will then show its current IP address. For example it might say:
10.1.1.9 or 192.168.1.9
Simply make a note of this number as it will be needed in the next step.
Using the number you just wrote down open a internet window and type this in and
then hit enter as the image below shows.

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© 2001 –20010 Saco Technology
Once you see a Cisco page you need to click the Admin Login button in the top right
hand corner
A new page will load and you will now see a lot more buttons appear. Once they do
simply click on the Ext 1 button
You will now be required to enter your Saco Technology VoIP account information.
Firstly you will need to enter the Saco Technology proxy server which is
did.sacotech.com.au

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© 2001 –20010 Saco Technology
Then you will need to enter your VoIP SIP/Account Number (In both sections below)
and also your password.
Then the last step is to then enter your VoIP SIP/Account Number again in the User
ID field and to make sure Use Auth ID has yes selected as shown below.
Now simply hit the submit all changes button at the bottom of the page and you
phone will now save the new settings and reset. This can take 30-180 seconds to
perform. Once it is finished your VoIP phone should now have some green lights
appears.

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© 2001 –20010 Saco Technology
Using the Call Features of the Cisco SPA504G
Placing a Call
There are 2 options available to place a call:
Lift the handset and dial the
number. (This method will
take 5 seconds before it
makes the call)
Dial the number and press
the ―dial‖ soft key.
Answering a Call
There are 2 options available to
answer a call.
Lift the handset.
Press the ―Speakerphone‖ key.
Ending a Call
Hang up the Handset.
Placing a Call on Hold
While on the call:
Press the ―hold‖ button
To return to the call, press the ―hold‖ button again.

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© 2001 –20010 Saco Technology
Blind Transferring
This feature allows you to transfer a call without speaking to the person you are
transferring to.
While on the call, press the ―xfer‖ key (this will place the caller on hold).
Then simply Dial the VoIP extension you require if transferring to someone in
the office or enter the mobile or landline number to which you want to transfer
the call.
Press the ―dial‖ soft key to transfer the call.
Warm Transferring
This allows you to speak to the person you are transferring to prior to transferring the
call.
While on the call, press the ―xfer‖ key (This will place the caller on hold).
Then simply Dial the VoIP extension you require if transferring to someone in
the office or enter the mobile or landline number to which you want to transfer
the call.
When the second line rings, wait for the party to answer the call, announce
the caller press ―xfer‖ again to connect the two parties.
Hang up or end the call.
Call Forwarding
Press the ―cfwd‖ soft key
Enter the number you would like to forward to and then hit the dial button to
confirm. If successful will display as Calls Forwarded on your screen.
To stop forwarding Press the ―-cfwd‖ soft key.
Or
Simply call *72
And then enter the number you would like to forward to and then hit the dial
button to confirm. If successful it will display as Calls Forwarded on your
screen.
And call *73 to disable call forwarding

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© 2001 –20010 Saco Technology
Do Not Disturb
To enable Do Not Disturb hit the ―dnd‖ soft key
To disable Do Not Disturb hit the ―-dnd‖ soft key
Accessing Voice Mail
Press
You will then need to enter your SIP/Account Number followed by your password.
Or
Simply call *98 from your VoIP Phone and then enter your SIP/Account Number
followed by your password.
Accessing Voice Mail from a Landline or Mobile
Dial 07 3123 5509 (Will not work from a VoIP phone)
You will then need to enter your SIP/Account Number followed by your password.