Cisco SPA-500 Series User manual

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Cisco SPA 500 Series Quick Reference Guide 1 / 4
Cisco SPA 500 Series Quick Reference Guide
https://campus.barracuda.com/doc/45712722/
This article explains the basic operation of the Cisco SPA 500 Series family of devices.
SPA 509G Phone SPA 501G Phone
SPA 508G Phone SPA 504G Phone
Soft Keys
The four buttons immediately below the LCD display are called soft keys.
Each soft key performs the action displayed immediately above it.
The soft key behavior is context sensitive – the associated soft key action changes according to
the current phone state.
Place a Call
Enter the desired internal extension or external number, then press the Dial soft key.
Last Number Redial
Press the Redial button, to the left of the 7 key.
Call Hold

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To place a call on hold, press the Hold soft key.
To resume the call, press the Resume soft key.
Call Transfer
Attended Transfer
To transfer a call, press the More soft key, then press the Transfer soft key.
Dial the destination number, then press the Send soft key.
When the destination party answers the call, announce the caller, and press Transfer again to
complete the transfer.
Blind Transfer
To transfer a call, press the Blind soft key and enter the destination number.
Press the Send soft key to connect the remote party to the destination, disconnecting you from
the call.
Ad-Hoc Conference / 3-Way Calling
Place (or receive) a call.
To add another party to the call, press the More soft key, then press the Confrnc soft key.
Enter the destination number or extension and press the Send soft key.
When the destination party answers the call, press the More soft key, then
press Confrnc again.
All parties are now joined in a 3-way call.
To end the conference, press the More soft key, then press the Split soft key. Both parties are
placed on hold, ending the conference.
Call Forwarding
To enable call forwarding, press the Forward soft key.
Select the type of forwarding to enable and select a destination.
Press the Enable soft key.
The phone display indicates when call forwarding is enabled.
To deactivate forwarding, press the Forward soft key then press Disable.

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Ringer and Handset Volume
To change the ringer volume when the phone is idle, press the volume up and volume down
buttons at the right side of the keypad.
To change the volume of the handset or speakerphone, during an active call, press the volume
up and volume down buttons.
To toggle mute on and off, during an active call, press the red mute button.

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Figures
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