CommScope RUCKUS Unleashed R350 User manual

Unleashed R350 Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instrucons on how to set up
your Unleashed R350 access point. Aer compleng the steps in this
guide, you will be able to place the access point (AP) at your site and
provide network access to wireless clients.
For detailed informaon on conguraon and administraon of your
Unleashed R350 AP, refer to the Unleashed Online Help, available from
hps://docs.commscope.com/bundle/unleashed-200.11-onlinehelp.
FIGURE 1 Unleashed R350: Top View
Before You Begin
Before deploying RUCKUS products, please check for the latest soware
and the release documentaon.
•Release Notes and other user documentaon are available at hp://
support.ruckuswireless.com/documents.
•Soware upgrades are available at hp://support.ruckuswireless.com/
soware.
•Soware license and limited warranty informaon are available at
hp://support.ruckuswireless.com/warranty.
•Before deploying your RUCKUS Access Point, verify that all items listed
in Package Contents are included in the package. If any item is damaged
or missing, nofy your authorized RUCKUS sales representave. Also,
make sure that you have the required hardware and tools.
This Guide in Other Languages
•请从以下网站获得该指南的简体中文版 hp://
docs.commscope.com/?docs-box.
•Vous trouverez la version française de ce guide à l'adresse suivante
hp://docs.commscope.com/?docs-box.
•このガイドの日本語版は hp://docs.commscope.com/?docs-box で
ご覧ください。
•이 가이드의 한국어 버전은 웹 사이트 (hp://docs.commscope.com/?
docs-box) 에서 확인하시기 바랍니다.
•Veja a versão em português (Brasil) deste guia em hp://
docs.commscope.com/?docs-box
•Puede ver la versión en español (América Lana) de esta guía en hp://
docs.commscope.com/?docs-box.
Package Contents
A complete Unleashed R350 installaon package includes all of the
following items:
•Unleashed R350 Access Point
•One external T-bar bracket (two unassembled parts)
•One unit removal pin
•Declaraon of Conformity/Regulatory Statement
Unleashed Network Conguraon
Setup Using the Unleashed Mobile App
To perform setup using the Unleashed Mobile App, download the iOS or
Android app from the app store.
1. As soon as the Unleashed AP is powered on and connected to the
local network, it boots up and begins broadcasng a temporary
unencrypted WLAN named “Congure.Me-[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connecon sengs, select and associate to
the “Congure.Me-[xxxxxx]” WLAN.
3. Launch the app, and follow the on-screen instrucons to congure
your Unleashed network(s).
FIGURE 2 Unleashed Mobile App for iOS and Android
FIGURE 3 Conguring Unleashed from the Mobile App
Setup Using a Web Browser
1. As soon as the Unleashed AP is powered on and connected to the
local network, it boots up and begins broadcasng a temporary
unencrypted WLAN named “Congure.Me-[xxxxxx]” from both radios.
2. Using your client’s Wi-Fi connecon sengs, select and associate to
the “Congure.Me-[xxxxxx]” WLAN.
3. Launch a web browser and enter the following into the browser’s URL
bar: unleashed.ruckuswireless.com, and press Enter.
4. You will be redirected to the Setup Wizard. Complete the steps in the
Setup Wizard and click Finish.
FIGURE 4 Complete the Setup Wizard to set up your Unleashed
network
5. Once the Setup Wizard is nished, a “Conguring system sengs and
reboong” progress screen appears. Wait unl the process is
complete.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 1 of 4
Published September 2021, Part Number 800-72902-001 Rev A

6. Connect to the WLAN that you congured in the Setup Wizard, and
click OK to reconnect. You will be redirected to the Unleashed login
screen.
7. Enter your Admin Name and Password to login.
FIGURE 5 The Login page
8. Upon successful login you will be presented with the Unleashed
Dashboard, which displays an overview of your Ruckus Unleashed
network.
Mounng the AP
The AP can be mounted on a at surface, on a drop-ceiling T-bar.
Mounng on a Flat Surface
The factory-supplied mounng screws and plasc wall anchors allow you
to aach the AP to a wall or other at surface.
1. Use the Mounng Template on the last page of this Quick Setup
Guide to mark the locaons for two drill holes on the mounng
surface.
2. Use a 4.75-mm (3/16-in.) drill bit to drill holes approximately 25 mm
(1 inch) deep into the mounng surface.
3. Insert the factory-supplied anchors (1 in Figure 6) and mounng
screws (2 in Figure 6) into the mounng surface, leaving
approximately 6 mm (1/4”) of the screw heads protruding from the
surface.
FIGURE 6 Mounng the AP on Flat Surface
1. Factory-supplied
anchors
2. Mounng screws
3. AP
4. Place the AP onto the mounng screws so that the screw heads enter
the keyholes on the AP enclosure, and gently press down on the AP
unl the locking tab in the upper AP keyhole locks the AP onto the
top mounng screw.
Mounng on a Drop-Ceiling T-Bar
The factory-supplied T-bar mounng assembly kit allows you to aach the
AP to recessed and ush drop-ceiling T-bars.
1. Posion the studs on the boom of the T-bar bracket (1 in Figure 7) in
the keyholes on the AP enclosure (2 in Figure 7).
2. Slide the T-bar bracket away from the Ethernet ports on the boom
of the AP unl the AP retainer tab snaps into place, trapping the T-bar
bracket studs in the keyholes.
FIGURE 7 Aaching the T-bar Bracket to the AP
1. T-bar bracket studs 2. Key holes
3. Gently push the ceiling les, if present, up and out of the way.
4. Posion the T-bar bracket (1 in Figure 8) so its two clasps grip one
edge of the T-bar (2 in Figure 8). Make sure that both clasps are
gripping the T-bar.
5. Hold the AP in place and gently push the locking tab (3 in Figure 8)
unl its clasp grips the other edge of the T-bar.
NOTE: Make sure that all three clasps are gripping the T-bar.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 2 of 4
Published September 2021, Part Number 800-72902-001 Rev A

FIGURE 8 Aaching the AP and T-bar Bracket with the Locking
Tab
1. T-bar bracket
2. T-bar
3. Locking tab
Troubleshoong
CAUTION! If required, you can reset the AP to its factory default
sengs by pressing the reset buon. Use the p of a pen or a 3-mm
at-blade screwdriver to press the reset buon. Press and hold the
reset buon for 4 seconds or longer to restore to factory defaults. DO
NOT RESET THE AP TO FACTORY DEFAULT SETTINGS UNLESS SO
INSTRUCTED. (Doing this resets the AP IP address to 192.168.0.1.)
NOTE: Aer a reset, you can access the internal AP web interface using
hps://192.168.0.1. Your device must use any other address from
192.168.0.2 through 192.168.0.254, with subnet mask 255.255.255.0.
The username is super, and the password is sp-admin. Refer to the
Indoor Access Point User Guide for informaon on conguring and
operang the AP. This document is available at hps://
support.ruckuswireless.com.
© 2021 CommScope, Inc. All rights reserved.
ARRIS, the ARRIS logo, COMMSCOPE, RUCKUS, RUCKUS WIRELESS, the Ruckus
logo, and the Big Dog design are trademarks of CommScope, Inc. and/or its
aliates. Wi-Fi Alliance, Wi-Fi, the Wi-Fi logo, Wi-Fi Cered, the Wi-Fi
CERTIFIED logo, Wi-Fi Protected Access, the Wi-Fi Protected Setup logo, Wi-Fi
Protected Setup, Wi-Fi Mulmedia and WPA2 and WMM are trademarks or
registered trademarks of Wi-Fi Alliance. All other trademarks are the property of
their respecve owners.
Copyright © 2021 CommScope, Inc. All rights reserved. Page 3 of 4
Published September 2021, Part Number 800-72902-001 Rev A

Copyright © 2021 CommScope, Inc. All rights reserved. Page 4 of 4
Published September 2021, Part Number 800-72902-001 Rev A