Compleo SOLO smart User manual

Operating instructions
Compleo SOLO smart
AV02/ AV03
Article number: A04Axxxxxx.xx
Issue: 2022-11
Revision: 04

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1About this manual...............................................................................................6
1.1 Scope of application...................................................................................................................................6
1.2 Further requirements ................................................................................................................................6
1.3 Manufacturer and contact address.........................................................................................................8
1.4 Conventions of presentation....................................................................................................................8
1.5 Abbreviations ...............................................................................................................................................9
2Safety................................................................................................................ 10
2.1 Warnings ..................................................................................................................................................... 10
2.1.1 Sectional warnings .............................................................................................................................. 10
2.2 Intended use .............................................................................................................................................. 10
2.3 Foreseeable misuse................................................................................................................................... 11
2.4 Safety instructions for the user............................................................................................................... 11
2.5 Personnel qualification ............................................................................................................................. 11
2.6 Dangers and residual risks........................................................................................................................12
2.6.1 Electrical voltage ..................................................................................................................................12
2.6.2 Incorrect handling................................................................................................................................12
3Product description ......................................................................................... 13
3.1 Design .......................................................................................................................................................... 13
3.2 Series label ................................................................................................................................................. 15
3.3 Technical specifications .......................................................................................................................... 16
4Transport, packaging and storage....................................................................20
4.1 Transport Inspection............................................................................................................................... 20
4.2 Storage conditions.....................................................................................................................................21
5Installation........................................................................................................ 22
5.1 Installation work ........................................................................................................................................22
5.2 Notes on mechanical installation...........................................................................................................22
5.3 Notes on electrical installation...............................................................................................................24
5.4 Unpacking the charging system..............................................................................................................26
5.5 Location ......................................................................................................................................................27
5.6 Mounting on pillar with SMC base..........................................................................................................28
5.6.1 Installing the SMC base ......................................................................................................................29
5.6.2 Installing the pillar .............................................................................................................................. 30
5.7 Installation on pillar with asphalt or concrete base mounting......................................................... 31
5.7.1 Inserting the ground anchorage.......................................................................................................32
5.7.2 Installing the pillar .............................................................................................................................. 34
5.8 Mounting the terminal box (single-sided pillar)...................................................................................35

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5.9 Mounting the terminal box (double-sided pillar) ................................................................................36
5.10 Installation and connection ....................................................................................................................37
5.10.1 Wall mounting ......................................................................................................................................37
5.10.2 External supply line.............................................................................................................................39
5.10.3 Equipotential bonding conductor.................................................................................................... 41
5.10.4 Data line ................................................................................................................................................ 41
5.10.5 Ripple control line...............................................................................................................................42
5.10.6 Strain relief ...........................................................................................................................................42
5.10.7 Mounting the bottom shell ............................................................................................................... 43
5.10.8 Connecting the internal supply line................................................................................................ 44
5.10.9 Connecting the equipotential bonding...........................................................................................45
5.10.10 Connecting the Ethernet cable .............................................................................................. 46
5.10.11 Connecting the radio ripple control receiver ...............................................................................47
5.10.12Inserting SIM card (optional) .............................................................................................................47
5.10.13Putting on the housing cover............................................................................................................48
5.10.14Attaching the optional safety lock .................................................................................................. 49
5.10.15Safety sign............................................................................................................................................ 49
6Commissioning .................................................................................................50
6.1 Testing the charging system ................................................................................................................... 51
6.2 System start-up......................................................................................................................................... 51
6.3 Configuration of the charging system with Compleo DUCTO .........................................................52
6.3.1 Creating a network connection........................................................................................................52
6.3.2 Calling up the configuration interface ............................................................................................54
6.3.3 Operator login......................................................................................................................................54
6.3.4 Changing parameters .........................................................................................................................55
6.3.5 Log in as electrician ............................................................................................................................57
6.4 DUCTO Guide............................................................................................................................................. 61
7Operation .........................................................................................................62
7.1 Charging process ......................................................................................................................................63
7.2 Charging the vehicle................................................................................................................................ 64
7.2.1 Authorisation....................................................................................................................................... 64
7.2.2 Charging process with type 2 socket ................................................................................... 64
7.2.3 Charging process with type 2 plug .........................................................................................65
7.3 Ending the charging process ..................................................................................................................66
7.3.1 Authorisation........................................................................................................................................66
7.3.2 Ending charging with type 2 socket .................................................................................................66
7.3.3 Ending charging with type 2 plug......................................................................................................67
7.4 Operating Signals and Displays ...............................................................................................................68
7.4.1 Message display ...................................................................................................................................68

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7.4.2 Charging state display ........................................................................................................................75
7.4.3 Acoustic signals ...................................................................................................................................75
8Malfunctions .....................................................................................................76
8.1 Internal errors............................................................................................................................................76
8.2 Residual current circuit breaker (RCCB)..............................................................................................76
8.3 Circuit breaker (MCB)...............................................................................................................................76
9Error display and measures.............................................................................. 77
9.1 Error codes ................................................................................................................................................ 77
9.1.1 EVCommunicationError (A)............................................................................................................... 77
9.1.2 GroundFailure (B) ................................................................................................................................78
9.1.3 HighTemperature (C)..........................................................................................................................78
9.1.4 InternalError (D)...................................................................................................................................78
9.1.5 OverVoltage (E) ....................................................................................................................................79
9.1.6 PowerMeterFailure (F) ........................................................................................................................79
9.1.7 PowerSwitchFailure (G) ......................................................................................................................79
9.1.8 ReaderFailure (H)................................................................................................................................ 80
9.1.9 UnderVoltage (I) .................................................................................................................................. 80
9.1.10 WeakSignal (J) ..................................................................................................................................... 80
9.1.11 IsolationWarning (K) ............................................................................................................................ 81
9.1.12 IsolationError (L).................................................................................................................................. 81
9.1.13 Inoperative (O) ..................................................................................................................................... 81
9.1.14 FuseError (P) ........................................................................................................................................82
9.1.15 TemperatureSensorMissing (Q) ........................................................................................................82
9.1.16 TemperatureSensorHighLimitViolation (R).....................................................................................82
9.1.17 TemperatureSensorLowLimitViolation (S)......................................................................................83
9.1.18 AutomaticRcdTestRunning (T) ..........................................................................................................83
9.1.19 AutomaticRcdTestFailed (U)..............................................................................................................83
9.1.20 RCSensorTestRunning (W).................................................................................................................84
9.1.21 DcPsuConnectionFailure (X) .............................................................................................................84
9.1.22 DclnsulationCodeWarning (Y) ...........................................................................................................84
9.1.23 DclnsulationCodeFault (Z) .................................................................................................................85
9.1.24 DclnsulationCodelnvalid (1)................................................................................................................85
9.1.25 DclnsulationTestFailureOnStart (2) ..................................................................................................85
9.1.26 DclnsulationTestFailureOnCharge (3) .............................................................................................86
9.1.27 samTransactionMemoryFull (4) ........................................................................................................86
9.1.28 samEVSEIDMemoryFull (5) .................................................................................................................86
9.1.29 samFirmwareCorrupted (6)...............................................................................................................87
9.1.30 samNoTouchControllerComm (7)....................................................................................................87
9.1.31 samNotInitialized (8)............................................................................................................................87
9.1.32 samInternalError (9)............................................................................................................................88

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9.1.33 UnlockPlugFailure (a) ..........................................................................................................................88
9.1.34 OutletCloseError (b) ...........................................................................................................................88
9.1.35 LPCCommunicationError (c).............................................................................................................89
9.1.36 CableError (d).......................................................................................................................................89
9.1.37 RCSensorTestError (e) .......................................................................................................................89
9.1.38 PowerMonitoringError (f).................................................................................................................. 90
9.1.39 ADCError (g) ........................................................................................................................................ 90
9.1.40 ShortCircuitError (h).......................................................................................................................... 90
9.1.41 LPCOverVoltageError (i) .................................................................................................................... 91
9.1.42 LPCHighTemperatureError (j)........................................................................................................... 91
9.1.43 LPCSelftestError (k) ............................................................................................................................ 91
10 Maintenance .....................................................................................................92
10.1 Maintenance plan......................................................................................................................................93
10.1.1 Automatic RCD test ............................................................................................................................93
10.2 Maintenance and repair.......................................................................................................................... 94
10.3 Cleaning ......................................................................................................................................................95
11 Decommissioning, dismantling and disposal....................................................96
11.1 Disposal.......................................................................................................................................................96
11.1.1 Disposal instructions ..........................................................................................................................97
12 Index .................................................................................................................98
13 Annexes ..........................................................................................................100
13.1 Housing dimensions................................................................................................................................100
13.2 Commissioning and test report for AC charging systems ...............................................................101
13.3 EU Declaration of Conformity ..............................................................................................................105