Crestron PC-350V Series User manual

PC-350V Series Power Controllers
Product Manual
Crestron Electronics, Inc.

Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Model: M202015002, M202015001
Crestron product development software is licensed to Crestron dealers and Crestron Service Providers (CSPs) under a
limited nonexclusive, nontransferable Software Development Tools License Agreement. Crestron product operating
system software is licensed to Crestron dealers, CSPs, and end-users under a separate End-User License Agreement.
Both of these Agreements can be found on the Crestron website at www.crestron.com/legal/software_license_
agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Toolbox, Crestron Home, and XiOCloud are either trademarks or registered
trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Domotz is either a trademark or
registered trademark of Domotz Ltd. in the United States and/or other countries. UL is either a trademark or registered
trademark of Underwriters Laboratories, Inc. in the United States and/or other countries. Wi-Fi is either a trademark or
registered trademark of Wi-Fi Alliance in the United States and/or other countries. Other trademarks, registered
trademarks, and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not
responsible for errors in typography or photography.
©2021 Crestron Electronics, Inc.

Contents
Overview 6
Power Controller Features 7
Power Conditioning 7
Adjustable Turn On Delay 8
Remote-Controllable Switched Outlets 8
Energy Monitoring 8
Ambient Temperature Sensing 8
Ping Monitoring 9
Scheduling 9
Built-In Logging 9
Remote Management & Control 9
UL® 1449 Certified 9
Physical Description 10
Specifications 12
Technical Specifications 12
Dimension Drawings 15
Installation 16
Rack Mounting Safety Precautions 16
Important Safety Instructions 17
Toolless Mounting 18
Mounting the Device With Keyhole Mounts 19
Method 1 20
Method 2 21
Method 3 22
Mounting the Device Without Keyhole Mounts 23
Method 1 24
Method 2 25
Method 3 26
Outlet Test 27
Make Connections 28
Configuration 29
Action 32
Reboot 32
Restore 33
Update Firmware 33
Download Logs 33
Manage Certificates 34
Download Configuration 35
Product Manual — Doc. 9212A Contents • iii

Upload Configuration 36
Save Changes 36
Revert 36
Status 37
Inlet & Outlets 37
Device 39
Network 40
Control System 41
Settings 42
Outlet Controls 42
System Setup 43
Device Configuration 47
Logs 54
Security 55
Current User 55
Users 56
Groups 60
802.1x Configuration 63
Configure the Power Controller for 802.1X Authentication 63
Connect to XiO Cloud Service 65
Troubleshooting 66
DHCP Reset 66
Hardware Reset 66
Factory Restore 66
Power Cycle All Outlets 67
iv • Contents Product Manual — Doc. 9212A

v • Contents Product Manual — Doc. 9212A

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 6
Overview
The PC-350V series power controllers are vertical rack-mountable power controllers designed to
occupy no rack space (zero RU). They provide 120VAC power distribution, switching, surge
protection, noise filtering, and energy monitoring for Crestron® control systems, AV systems,
computers, and other equipment. All individually-switched outlets are protected and monitored,
including outlets with EMI and RFI noise filtering (labeled as FILTERED). Ping monitoring and
power cycle scheduling are adjustable to ensure connected devices are always operational.
Power cycle delays and sequencing are adjustable to ensure a system powers up reliably every
time. The switched outlets are also individually controllable via a control system to enable
independent switching of devices, load-shedding, and other custom power control functionality.1
Line voltage, current, power, and energy usage monitoring at each outlet is possible for
troubleshooting and to prevent device failures. An external temperature sensor PC-TS can be
purchased separately to monitor temperature within the equipment rack or room. Network
connectivity allows for setup and operation using the web UI, with extensive custom control and
monitoring capabilities enabled through integration with Crestron Home™ OS, the XiO Cloud®
service, and Domotz™ solution.1The power controllers can also be integrated with a custom-
programmed Crestron control system via SIMPL programming software.
PC-350V-12
PC-350V-18
NOTE: The PC-350V-12 and PC-350V-18 are functionally similar. For simplicity within this
guide, the term “power controller” is used except where noted.
This section provides the following information:
lPower Controller Features (on the next page)
lPhysical Description (on page10)

7 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Power Controller Features
lMounts vertically on the rack frame and occupies no rack space (zero RU)
lIndividually-switched outlets with remote control
lAdjustable power on sequencing and cycle delay per outlet
lBuilt-in current sensing and energy monitoring per outlet
lLine voltage, energy, and current monitoring
lScheduling for turn on, turn off, and power cycling at set intervals
lUL® 1449 Type 3 surge protection
lThermal breaker overload protection
lAdjustable overvoltage and undervoltage cutoff
lEMI and RFI noise filtering
lWiring fault detection
lAmbient temperature sensing with alert notifications
lPing monitoring (device lockup detection and reboot)
lBuilt-in energy usage and event logging
lEasy setup and operation using the web UI
lCrestron® control system integration via Ethernet
lRemote management via XiOCloud® service, Crestron Home™ OS, and Domotz™ solution
lIntegration with a custom-programmed Crestron control system via SIMPL programming
software
lRated 12A at 120VAC
Power Conditioning
The power controller includes the following power conditioning features:
lSurge Protection — Disconnects power to all outlets if surge protection is compromised
lOvercurrent Protection — Disconnects power to all outlets or the last outlet that drew
current exceeding the set threshold values
lUnder/Over Voltage Cutoff — Disconnects power to outlets if the line voltage exceeds the
set threshold values
lThermal Breaker — Disconnects power to all outlets in case of an overload condition
lEMI/RFI Noise Filtering — Prevents electromagnetic and radio frequency interference that
can negatively impact sound and video quality
lWiring Fault Detection — Detects faulty wiring of the incoming AC power line and shuts
off power to outlets until the fault is corrected2

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 8
Adjustable Turn On Delay
The power controller can be set to the following turn on delays:
Startup Delay — The delay sequence between outlets turning on can be set for 1 to 10 seconds.
Startup delay ensures that the connected devices power up in a proper sequence and do not
overload the circuit or generator.
Startup delay is initiated by disconnecting the power controller from the power source and then
reconnecting it. It can also be initiated remotely using the web UI, Crestron Home, XiO Cloud, or
Domotz.1
Cycle Delay — Up to 300 seconds of delay can be set between the turn off and turn on of an
individual outlet.
Remote-Controllable Switched Outlets
Any of the power controller outlets can be turned on or off individually over the network using
the web UI, a Crestron control system, or Domotz. This feature helps to resolve technical issues
or power down the select components to save energy when not needed. Through integration
with a control system, custom functionality can be programmed to enable control from a touch
screen, keypad, remote, or mobile device. Sequential power-up and power-down functionality
can be enabled through programming of the control system, with select outlets designated as
always on.
The power controller integrates seamlessly with Creston Home, enabling the end user to reset
connected faulty devices.
Energy Monitoring
By sensing the incoming line voltage and individual device loads, the power controller facilitates a
host of solutions for monitoring, automating, and troubleshooting a system.
lVoltage monitoring tracks and logs fluctuations in the power line, helping to identify and
document problems with the power utility or building wiring.
lEnergy monitoring per outlet tracks and logs the real power consumption (watts), current
draw (amps), and energy usage (watt-hours) for each connected device.
lIndividual device usage can be tracked to inform the scheduling of maintenance and future
purchasing decisions.
Ambient Temperature Sensing
The temperature sensor PC-TS (available separately) connects to the power controller and
provides a complete equipment protection solution by monitoring the ambient temperature
within the equipment cabinet or room. The power controller sends alert notifications through a
Crestron Control Processor when PC-TS detects abnormal temperature conditions.

9 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Ping Monitoring
The power controller can be configured to detect an unresponsive device by sending it a ping
command at regular intervals. If the ping request is not returned after a preset number of
continuous pings, the outlet feeding the monitored device cycles off and on to reboot the device,
quickly restoring normal operation without any human intervention.
Scheduling
Recurring schedules can be set up to power cycle devices to ensure they are operational when
needed. The executed schedules are recorded in the logs of the web UI and XiO Cloud.
Built-In Logging
Events such as overcurrent conditions, over/under voltage conditions, over-temperature
conditions, ping failures, and outlet switching activity can all be logged as they occur, to
document the time and cause of problems and to track device usage. All sensor readings are
logged to record a detailed history of events and energy usage over time.
Remote Management & Control
The power controller integrates seamlessly into any system or facility. It can be set up and
managed using the web UI. Built-in SNMP support enables integration with third-party IT
management software, allowing network administrators to manage one or many networked
power controllers in an IT-friendly format. The power controller can be integrated with a
Crestron control system via Ethernet to enable control and monitoring through a touch screen,
handheld remote, or mobile device.
UL® 1449 Certified
Surge protection for PC-350V series power controllers has been tested and certified by UL as
compliant with the UL 1449 safety and performance standard for surge protective devices
(SPD).
Notes:
1. XiOCloud, Crestron Home, Domotz, and Crestron control system sold separately.
2. The installer is responsible for proper wiring and grounding of this and all connected equipment according to
applicable electrical codes, accepted guidelines, and best practices. Proper wiring and function of the AC power
source should be verified prior to connecting the power controller or any other equipment. Use of this product
does not negate the responsibilities of the installer and end user to exercise all appropriate and required
measures for safe and reliable installation and operation.

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 10
Physical Description
PC-350V-12
PC-350V-18
❶POWER INLET: (1) 100-120VAC~50/60Hz, mates with removable power
cord (included)
❷THERMAL BREAKER: Disconnects power to all outlets in case of an
overload condition, press to reset after overload condition is resolved
❸LAN: 8-pin RJ-45 connector, female;
10Base-T/100Base-TX Ethernet port
❹TEMP: (1) 2-pin 3.5 mm detachable terminal block;
Connection for external temperature sensor PC-TS (not included)
❺HW-R: (1) Recessed pushbutton; Initiates hardware reset, factory restore,
DHCPreset, or power cycle of all outlets
❻Individually switchable outlets with configurable turn-on and power cycle
delays
❼Individually switchable outlets with configurable turn-on, power cycle delays,
and EMI and RFI noise filtering

11 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
❽PWR LED: (1) Bi-color green/amber LED, indicates line power is present and:
lilluminates amber while booting
lilluminates green when the device is operating normally
lblinks in amber during the factory reset process
lblinks in green when the "Identify" search process is initiated for the
unit in the Crestron Home™ app
❾FAULT LED: (1) Red LED, indicates any of the following fault conditions:
lsurge protection is compromised
lline and neutral are reversed
lno ground is detected
lan active temperature warning
❿PROTECT LED: (1) Green LED, indicates surge protection is fully functional
⓫SHUTDOWN LED: (1) Amber LED, indicates power to outlets is shut off due
to any of the of the following fault conditions:
lovervoltage
lundervoltage
lovercurrent
lline input miswire
lmissing ground
lcompromised surge protection fault condition
⓬PEROUTLET LED: (1) Green LED:
lIlluminates when outlet is turned on
lblinks when the "Identify" search process is initiated for the device in
the Crestron Home app

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 12
Specifications
This section provides the following information:
lTechnical Specifications (below)
lDimension Drawings (on page15)
Technical Specifications
Power Conditioner
Maximum Output
Current, Total:
12A @ 120VAC
Maximum Output
Current, Per Outlet:
12A @ 120VAC (subject to a maximum total output current of 12A for all outlets
combined)
Filtration for the
FILTERED outlets:
-1.9 dB @ 100 kHz, -25 dB @ 300 kHz, -39 dB @ 500 kHz with 50 Ohm load
Surge Protection Modes: Line-Ground, Line-Neutral, Neutral-Ground
Surge Protection
Shutoff:
Shuts off outlets if surge protection is compromised
Joule Rating: 3640 Joules
Clamping Voltage: 600V
Clamping Time: 1 ns
Wiring Fault Detection: Shuts off outlets if the following wiring faults are detected at the input:
lReversed polarity
lMissing ground wire
Voltage Sensing Range: 90 to 145V rms ±1%, measured at input
Current Sensing Range: 0.1 to 12A rms ±1% when load > 1A, measured per outlet
Under Voltage Cutoff: Adjustable 90 to 100V, shuts off outlets if input drops below set value
Over Voltage Cutoff: Adjustable 130 to 145V, shuts off outlets if input exceeds set value
Cycle Delay Adjustment: 5 to 300 seconds, adjustable per outlet
Startup Delay
Adjustment:
1 to 10 seconds, adjustable per outlet
Power
Line Power 12A @ 120VAC, 60 Hz

13 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Communications
Ethernet 10/100 Mbps, auto-switching, auto-negotiating, auto-discovery,
full/half duplex, TCP/IP, UDP/IP, CIP, DHCP, SSL, TLS, SNMP, web
server, web UI setup and control, Crestron control system
integration, XiO Cloud monitoring
Connectors
120V~ 12A 60Hz: Detachable 9.8 ft (3 m) grounded AC power cord with NEMA 5-15P
plug, line power input
All Outlets NEMA 5-15R AC power outlets;
Individually-switched 120VAC power outlets;
Adjustable power cycle delay per outlet;
Adjustable startup delay per outlet;
Remote switchable per outlet
TEMP: (1) 2-pin 3.5 mm detachable terminal block;
Connection for external temperature sensor (not included)
LAN: (1) 8-pin RJ45 jack;
10Base-T/100Base-TX Ethernet port
Controls & Indicators
PWR: (1) Bi-color green/amber LED, indicates line power is present and:
lilluminates amber while booting
lilluminates green when the device is operating normally
lblinks in amber during the factory reset process
lblinks in green when the "Identify" search process is initiated
for the unit in the Crestron Home app
FAULT: (1) Red LED, indicates any of the following fault conditions:1
lsurge protection is compromised
lline and neutral are reversed
lno ground is detected
lan active temperature warning
PROTECT: (1) Green LED, indicates surge protection is fully functional
SHUTDOWN: (1) Amber LED, indicates power to outlets is shut off due to any of
the of the following fault conditions:
lovervoltage
lundervoltage
lovercurrent
lline input miswire
lmissing ground
lcompromised surge protection fault condition

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 14
HW-R: (1) Recessed pushbutton; Initiates hardware reset, factory restore,
DHCPreset, or power cycle of all outlets
THERMAL BREAKER: (1) Disconnects power to all outlets in case of an overload condition,
press to reset after overload condition is resolved
LAN: (2) LEDs, green LED indicates Ethernet link status, amber LED
indicates Ethernet activity
Per Outlet Indicator: (1) Green LED:
lIlluminates when outlet is turned on
lblinks when the "Identify" search process is initiated for the
device in the Crestron Home app
Environmental
Temperature: 32° to 104°F (0° to 40°C)
Humidity: 10% to 90% RH (non-condensing)
Construction
Chassis: Metal, black finish
Mounting: 0 RU vertically rack-mounted (mounting brackets included)
Dimensions
PC-350V-12 Height: 36.40 in. (925 mm)
Width: 1.73 in. (44 mm)
Depth: 2.60 in. (66 mm)
PC-350V-18 Height: 48.10 in. (1221 mm)
Width: 1.73 in. (44 mm)
Depth: 2.60 in. (66 mm)
Weight
PC-350V-12 9.5 lb (4.31 kg)
PC-350V-18 11.8 lb (5.35 kg)
Compliance
Regulatory Model: M202015002, M202015001
UL 62368 Listed, UL 1449 SPD Type 3, FCC Part 15 class B, IC Class B
Note:
1. The installer is responsible for proper wiring and grounding of this and all connected equipment according to
applicable electrical codes, accepted guidelines, and best practices. Proper wiring and function of the AC power
source should be verified prior to connecting the power controller or any other equipment. Use of this product
does not negate the responsibilities of the installer and end user to exercise all appropriate and required
measures for safe and reliable installation and operation.

15 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Dimension Drawings
PC-350V-12
PC-350V-18

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 16
Installation
Follow the below safety instructions for safe installation and operation of the power controller.
Rack Mounting Safety Precautions
Elevated Operating Ambient Temperature: If installed in a closed or multi-unit rack assembly,
the operating ambient temperature of the rack environment may be greater than room ambient
temperature. Therefore, consideration should be given to installing the equipment in an
environment compatible with the maximum ambient temperature (Tma) specified by the
manufacturer.
Reduced Airflow: Installation of the equipment in a rack should be such that the amount of
airflow required for safe operation of the equipment is not compromised.
Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
Circuit Overloading: Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of the circuits might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment nameplate ratings should
be used when addressing this concern.
Reliable Earthing: Reliable earthing of rack-mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch
circuit (e.g., use of power strips).

17 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Important Safety Instructions
lInstallation must be completed by a professional.
lEquipotential bonding must be in place where the equipment is mounted.
lThe power cord must be connected to an outlet with a properly earthed ground
connection, as the device is earthed through the power cord connection at the inlet.
WARNING: The device power plug is designed to be inserted into a NEMA 5-15 (three-
prong grounded) outlet only. Do not force the plug into an outlet that is not designed to
accept it. Never dismantle the plug or alter the power cord, and do not attempt to
defeat the grounding feature by using a 3-to-2 prong adapter. If you have questions
about grounding, consult your local power company or a qualified electrician.
lThe device is intended for installation in Information Technology Equipment Rooms, and
not in areas that are generally accessible.
lEquipment is suitable for installation in Information Technology Rooms in accordance with
Article 645 of the National Electrical Code and NFPA 75.

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 18
The power controller can be mounted vertically into a rack occupying no rack space (Zero RU).
Use one of the following procedures to mount the power controller into a rack.
lToolless Mounting (below)
NOTE: For toolless mounting, the rack must have keyhole slots on the rack frame or
accessory channels with keyhole slots.
lMounting the Device With Keyhole Mounts (on the next page)
lMounting the Device Without Keyhole Mounts (on page23)
NOTE: Unless otherwise indicated in this guide, the installation procedure is the same for PC-
350V-12 and PC-350V-18.
Toolless Mounting
1. Align the keyhole mounts on the rear of the device to the keyhole slots on the rack frame
or the accessory channel.
2. Insert and slide the device down to lock firmly into position.

19 • PC-350V-12 and PC-350V-18 Product Manual — Doc. 9212A
Mounting the Device With Keyhole
Mounts
1. Use the rack mounting screws (not included) and washers (not included) to attach the two
included brackets to the rack angle.
When attaching the brackets to the rack angle, ensure that the distance between the
bracket keyholes is aligned with the distance between keyhole mounts on the rear of the
device. As shown below, this distance for PC-350V-12 and PC-350V-18 is 24.49 in. (622
mm) and 36.73 in. (933 mm), respectively.
Distance between keyhole mounts for PC-350V-12 and PC-350V-18
Brackets can be attached to the rack angle using one of the following three methods.
Follow the method that is best for your rack deployment to secure the device.
2. Align the keyhole mounts on the rear of the device to the keyhole slots on the mounting
brackets.
3. Insert and slide the device down to lock firmly into position.

Product Manual — Doc. 9212A PC-350V-12 and PC-350V-18 • 20
Method 1
Attaching brackets to the rack angle
Mounting the device onto the brackets