Crestron DualTouch DTT-17 User manual

Crestron DTT-17
DualTouch™ Technology Touchpanel
Operations Guide

This document was prepared and written by the Technical Documentation department at:
Crestron Electronics, Inc.
15 Volvo Drive
Rockleigh, NJ 07647
1-888-CRESTRON
All brand names, product names and trademarks are the property of their respective owners.
©2006 Crestron Electronics, Inc

DualTouch™ Technology Touchpanel Crestron DTT-17
Contents
DualTouch™ Technology Touchpanel: DTT-17 1
Introduction ........................................................................................................................1
Features and Functions .............................................................................................................. 1
Specifications ............................................................................................................................ 3
Physical Description .................................................................................................................. 4
Industry Compliance.................................................................................................................. 8
Setup...................................................................................................................................9
Hardware Hookup...................................................................................................................... 9
Display Settings....................................................................................................................... 11
Using the Pen........................................................................................................................... 14
Cleaning................................................................................................................................... 15
Alternative Mounting .............................................................................................................. 16
Problem Solving ...............................................................................................................17
Troubleshooting....................................................................................................................... 17
Further Inquiries ...................................................................................................................... 18
Future Updates......................................................................................................................... 18
Return and Warranty Policies...........................................................................................19
Merchandise Returns / Repair Service..................................................................................... 19
CRESTRON Limited Warranty............................................................................................... 19
Operations Guide – DOC. 6343 Contents •
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DualTouch™ Technology Touchpanel Crestron DTT-17
DualTouch™ Technology
Touchpanel: DTT-17
Introduction
Features and Functions
The DTT-17 is a 17-inch touchpanel designed for use with the UPX-2 Universal
Presentation System. The Crestron®exclusive DualTouch™ Technology Touchpanel
(patent pending) allows the DTT-17 to function both as a touchpanel and a pen-based
annotation device to produce an amazingly flexible presentation solution.
The Crestron DualTouch Technology Touchpanel employs a combination of analog
resistive touch sensing for fingertip-operated touchpanel control and the exclusive
Wacom®pen-based technology for precise drawing and annotation. Switching
between modes is automatic and instantaneous, disabling the analog membrane
whenever the pen is sensed, allowing users to rest the palm of their hand naturally on
the screen while drawing. The DTT-17 includes a tabletop stand with versatile tilt
adjustment.
Functional Summary
• Provides the primary user interface for the Crestron UPX-2 Universal
Presentation Processor
• Displays high-resolution RGB video from the UPX-2
• Features a bright 17-inch color display with 1280 x 1024 native resolution
• Employs DualTouch Technology to support touchpanel control and pen-
based annotation as part of a complete UPX-2 system
• Provides built-in VESA mount location
• Includes a tabletop stand with tilt adjustment
NOTE: The DTT-17 can only be used with the UPX-2 units with the 1GB Build
(firmware version 2.00) or later.
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Crestron DTT-17 DualTouch™ Technology Touchpanel
DTT-17 DualTouch Technology Touchpanel and UPX-2 Universal Presentation Processor Typical Application
RoomView
Room & Facility
Management
Digital
Media
Storage
Server
Computers
RGB RGB
Plasma
Display
DVD
VCR
DTT-15V2
UPX-2
PRO2
Webcam
S-Video
Component
Video
RGB
USB
Streaming Video via
Ethernet/LAN and
NetMeeting USB
Control
Control
RoomView®
Control
LAN
Control
Control
Control
Crestron Commercial Lighting
Cresnet
RGB
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DualTouch™ Technology Touchpanel Crestron DTT-17
Specifications
The following table provides a summary of specifications for the DTT-17.
DTT-17 Specifications
S
p
e
c
i
SPECIFICATION DETAILS
Power Requirements 45 Watts (3.75 Amps @ 12 Volts DC) Power Supply Included
Connectors
Power One connector for the power supply (included)
DVI/I RGB (Video In) One 29-pin female DVI-I connector
USB One USB Port (Type “B” Female Connector)
Serial (Not used in this application)
Controls and Indicators Display Controls – Four Pushbuttons for Setup Controls
Power – One Pushbutton to turn On/Off
Power LED – Indicates power status and presence of video signal
Status LED – Indicates sensing of Annotation Pen
Annotation Pen Supplied Pen May Vary
Pen Pressure 512 levels
Pen Switches (may
vary)
Tip Switch, Side Switch (rocker type), Eraser Switch.
Accuracy ±1 pixel
Maximum Reading
Height
0.4 in (1.02 cm)
Report Rate 133 points/second
Reading Technology Electro-Magnetic Resonance
Display
Display Type Amorphous-Silicon Thin-Film Transistor (a-Si TFT) Active Matrix
Color LCD
Screen Size 17 inch (43.18 cm) diagonal
Active Area 13.3 inch x 10.65 inch (33.79 cm x 27.03 cm)
Resolution 1280 x 1024 native (SXGA), 1024 x 768 and 800 x 600 as sent by
UPX-2
Color Depth 16.2 million (18 bits + FRC data)
Contrast Ratio 450:1
Brightness 240 nits (cd/m2)
Viewing Angle ±70 degrees horizontal, ±70 degrees vertical
Touchscreen Resistive Membrane
Screen Tilt Adjustable from 15 to 72 degrees
Operating Environment Temperature: 41° to 95°F (5° to 35°C)
Humidity: 20% to 80% RH (non-condensing)
Dimensions and Weight Height: 13.57 in (34.47 cm) at maximum stand elevation
5.27 in (13.39 cm) at minimum stand elevation
Width: 16.36 in (41.56 cm)
Depth: 8.07 in (20.50 cm) at maximum stand elevation
13.57 in (34.47 cm) at minimum stand elevation
Weight: 13.6 lbs (6.2 kg) including stand
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Crestron DTT-17 DualTouch™ Technology Touchpanel
Physical Description
The electronic hardware is housed in a black molded plastic enclosure, shown in the
following illustration. This touchpanel is designed for placement on a counter. It
possesses an adjustable stand, which can tilt from 15 to 72 degrees. All video and
power connections are made at the rear of the unit.
Each DTT-17 LCD panel is produced under very stringent quality control standards.
Since production techniques cannot guarantee an absolutely perfect TFT display,
some panels may exhibit a small number of pixels that display an incorrect color.
This does not mean the device is defective.
The quality control standards are based on internationally accepted standards for
LCD monitors. Of the 786,432 pixels on each DTT-17, 99.999% are required to
function perfectly, and no pixels are allowed to be always white or always black. A
small number of pixels (10 or less) may acceptably display an incorrect color for
some portion of the color spectrum.
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DualTouch™ Technology Touchpanel Crestron DTT-17
DTT-17 Physical View – Side and Front Dimensions
DTT-17 Physical View – Side (Maximum and Minimum Height)
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Crestron DTT-17 DualTouch™ Technology Touchpanel
DTT-17 Physical View – Rear (Stand Not Shown)
The DTT-17 is shipped with the following accessories.
One Pen (with tip
replacements) and
One Pen Stand
One USB Cable
Approximately
6-feet long.
One DVI/I RGB
Cable
Approximately
6-feet long.
One Power
Supply and
Line Cord
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DualTouch™ Technology Touchpanel Crestron DTT-17
Ports
The ports are located on the right rear side of the DTT-17 under a slide-off protective
cover. The serial connector is not used in this application.
USB 2.0
One Universal Serial Bus (USB) type “B” female connector is provided for data
transfer, and may be connected to any of the four USB ports on the UPX-2, although
the port shown on page 10 is the preferred port.
USB Type B Connector Pinout
PIN DESCRIPTION
1 +5 VDC
2 Data -
3 Data +
4 Ground
Power Adaptor Connector
One DC IN connector provides connection for the power supply, 45 Watts
(3.75 Amps @ 12 Volts DC). Power supply included.
DVI/I RGB
The DTT-17 has one 29-pin female DVI/I RGB (DB15HD) connector for video
input.
The DVI/I (integrated) configuration is designed for both analog and digital signals.
Pins C1 through C5 are for the analog signals from the UPX-2. A DVI/I RGB cable
(included) is required to connect with the UPX-2.
DVI/I RGB Cable (DB15HD) Connections
VGA (RGB) DVI/I CABLE FUNCTION
SHIELD SHIELD GROUND
PIN R6, G7, B8 C5 ANALOG GROUND
PIN 13 C4 HORIZONTAL SYNC
PIN 3 C3 ANALOG BLUE
PIN 2 C2 ANALOG GREEN
PIN 1 C1 ANALOG RED
PIN 5,10 PIN 15 GROUND (+5V & HV SYNC)
PIN 9 PIN 14, 16 POWER +5V/HDT PLUG DETECT
PIN 14 PIN 8 VERTICAL SYNC
PIN 12 PIN 7 DDC DATA
PIN 15 PIN 6 DDC CLOCK
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Crestron DTT-17 DualTouch™ Technology Touchpanel
Controls and Indicators
A power on/off switch and a power LED are located in the upper right corner of the
DTT-17. The DTT-17 conforms to VESA and ENERGY STAR®power savings
guidelines. When using this device with a VESA Display Power Management
Signaling (DPMS) compliant computer or graphics card, the DTT-17 automatically
complies with the following power saving parameters.
• The power indicator is orange when power is applied and no video source is
present.
• The power indicator is blue when power is applied and a video signal is
applied.
• The status indicator is blue when the DTT-17 senses the annotation pen
touchdown.
Power Switch
Power LED
Status LED
Industry Compliance
As of the date of manufacture, the DTT-17 has been tested and found to comply with
specifications for CE marking and standards per EMC and Radiocommunications
Compliance Labeling.
NOTE: This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
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DualTouch™ Technology Touchpanel Crestron DTT-17
Setup
Hardware Hookup
Refer to the following diagrams and complete the connections as specified. Ensure
that the UPX-2 and the DTT-17 are both powered down before beginning.
CAUTION: To avoid damage to the DTT-17 or to your video card, never connect or
disconnect the video or power cable while the DTT-17 or the UPX-2 are powered up.
NOTE: The maximum continuous current from equipment under any external load
conditions shall not exceed a current limit that is suitable for the minimum wire
gauge used in interconnecting cables. The ratings on the connecting unit's supply
input should be considered to prevent overloading the wiring.
NOTE: The USB cable may be extended using up to four 16-foot active extensions.
Each extension cable must contain a hub (repeater) to regenerate the USB signal
(maximum of 64 feet). For longer extensions, Crestron has tested and approved
IOGEAR USB Extender model GUCE50, which allows up to 150 feet over CAT5.
NOTE: Using high quality cable, the VGA cable may be extended up to a
maximum of about 10 meters (32.8 ft.) for analog VGA at 1024 x 768. If you need a
longer run, add VGA extenders or VGA distribution amplifiers.
NOTE: The native resolution of the DTT-17 is 1280 x 1024, however the resolution
actually displayed depends on the signal the UPX-2 is sending.
Refer to the illustrations that follow these instructions.
1. Slide off the protective cover on the rear.
2. Connect the DVI/I RGB cable, linking the UPX-2 RGB OUTPUT A
connector to the DTT-17 DVI/I RGB connector.
3. Set the Analog/Digital switch to Analog.
4. Connect the USB cable, linking the UPX-2 USB port to the DTT-17 USB
port. Use one of the preferred ports on the lower left rear side of the
UPX-2.
5. Plug the power adaptor cable into the DTT-17 DC IN port.
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Crestron DTT-17 DualTouch™ Technology Touchpanel
Connecting the DTT-17 to the UPX-2
UPX-2
Connect to
Preferred
USB port
DVI/I RGB
Connector
Power Connector
Analog/Digital Switch Must
Be in the Analog Position
USB Connector
RGB Connector
to OUTPUT A
Cable
Guides
Serial Port Not Used
in This Application
Power Supply
To AC
Line
Cord
6. Use the molded cable guides to secure the cables to the back of the
DTT-17.
7. Replace the protective cover on the back of the DTT-17.
8. Connect the line cord to the power supply and an AC outlet.
9. Power up the DTT-17. The power indicator should light up orange.
10. Power up the UPX-2. When a video signal is applied to the DTT-17, the
power indicator will turn blue.
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DualTouch™ Technology Touchpanel Crestron DTT-17
Display Settings
Four controls are located on the upper right front side of the DTT-17 for display
setup.
Display Controls
The Menu button provides access to the following 11 adjustment menus. Use the
Selection (-)/(+) buttons to select a menu or advance forward or backward through
the 11 menus. Press the Enter button to open and save the selected menu.
1. Contrast – Use the selection (-)/(+) buttons to decrease or increase contrast.
Press the Enter button to save. Default is 70.
2. Brightness – Use the (-)/(+) buttons to decrease or increase brightness. Press
the Enter button to save. Default is 60.
3. Phase – Use the (-)/(+) buttons to manually reduce horizontal distortion
lines. The Reset menu ( ) is used for automatic adjustment. Press Enter
to save. Default is 30.
R
R
GB
ESC MENU
ENTER
-+
PHASE
30
48.3KHz / 60Hz
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Crestron DTT-17 DualTouch™ Technology Touchpanel
4. Pitch – Use the (-)/(+) buttons to manually reduce vertical distortion lines.
The Reset menu ( ) is used for automatic adjustment. Press Enter to
save. Default is 127.
R
R
GB
ESC MENU
ENTER
-+
PITCH
127
48.3KHz / 60Hz
5. Horizontal Center – Use the (-)/(+) buttons to manually move the image left
or right. The Reset menu ( ) is used for automatic adjustment. Press
Enter to save. Default is 50.
6. Vertical Center – Use the (-)/(+) buttons to manually move the image down
or up. The Reset option is used for automatic adjustment. Press Enter
to save. Default is 50.
7. Color – Provides a color temperature selection of 9300K, 6500K, 5000K,
DIRECT (no adjustment to the incoming signal) and a USER option to use
the independent RGB adjustment. The default is DIRECT.
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DualTouch™ Technology Touchpanel Crestron DTT-17
Click the icon to independently adjust red, green and blue. The
default values are shown. Press Enter to save.
NOTE: Manual changes invalidate the standard profile settings.
8. Menu Position – Use the (-)/(+) buttons to move the menu to one of the
available nine positions. Press Enter to save. Default is center position.
9. Reset – Use AUTO ADJUST to reset only the image parameters (menus 1
through 6). Use RECALL to reset all screen options to the factory default.
Select the exit icon to leave this menu without making any changes.
10. Backlight – Use the (-)/(+) buttons to decrease or increase the backlight
brightness. Press Enter to save. Default is 80.
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Crestron DTT-17 DualTouch™ Technology Touchpanel
11. Language – Use the (-)/(+) buttons to select a language for the display
adjustment menus. Press Enter to save. Default is English.
NOTE: There are additional setup screens that are resident in the UPX-2. Please
refer to the latest version of the UPX-2 Operations Guide (Doc. 6276) for details.
Using the Pen
While working with the DTT-17, you can rest your hand on the surface of the
display screen, just as if you were drawing on a sheet if paper. The pen is activated
as soon as it enters proximity, about 0.4 inches (1 cm) above the surface. This allows
you to position the screen cursor before touching the pen tip to the surface.
When the pen tip contacts the surface of the DTT-17, the tip switch is activated. The
tip switch emulates clicking and holding a mouse button. Raising the tip above the
surface of the DTT-17 is the same as releasing a mouse button. If there is no eraser
switch on the top of the pen, the side switch is set to Eraser by default in the
supporting MediaMarker Notebook™ application. If there is an eraser switch on the
pen it works like the eraser on a pencil. Other settings for the pen are available via
the UPX-2 setup screens.
The pen comes with five extra tips since they wear with normal use. A worn tip can
feel as though you are scratching the overlay, or that it just does not move as freely
as it used to. The tip can be easily replaced with one of the included extra pen tips as
shown below. Replacement pens and a 5-pack of replacement pen tips are available
from the Wacom website (http://wacomdirect.wacom.com).
NOTE: Be sure to have the pen part number and/or the touchpanel model number
when ordering a replacement pen.
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DualTouch™ Technology Touchpanel Crestron DTT-17
Grasp the worn tip with a pair of
needle-nose pliers, tweezers, or similar
instrument and pull out the tip.
Firmly slide the new tip (square end first)
into the barrel of the pen and press in until
it stops.
NOTE: A badly worn pen tip may damage the surface.
Cleaning
Keep the pen and screen surface clean. Dust and dirt particles can stick to the pen
and cause wear to the screen surface. Regular cleaning will help to prolong the life of
your equipment.
• To clean the outer casing, stand, and pen, use a soft cloth and a mild
detergent (such as dishwashing liquid) diluted in water. Do not use paint
thinner, benzene, alcohol or other solvents.
• To clean the surface of the display screen, use an anti-static cloth or very
slightly dampened cloth. Apply only very light pressure and do not make
the screen surface wet. Never use detergents or solvents to clean the screen.
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Crestron DTT-17 DualTouch™ Technology Touchpanel
Alternative Mounting
The DTT-17 may be removed from the adjustable stand and remounted to a VESA®
conforming mount arm or stand. The Video Electronics Standards Association
(VESA) is an international non-profit corporation that supports and sets industry-
wide interface standards for the PC, workstation, and computing environments.
VESA's Flat Display Mounting Interface (FDMI) Standard defines a set of mounting
interface standards for the complete range of flat displays with viewing areas ranging
in size from 102 mm (4") to 2286 mm (90") diagonal. FDMI supports a broad range
of mounting options including desktop, wall, overhead, mobile and specialty
mounting applications. Corresponding standards describe the interface mounting
pads, wall mount brackets and other mounting apparatus to be provided by mounting
equipment manufacturers. The complete standard is available on the VESA website.
The DTT-17 is VESA MIS-D, 100/75, C compliant, and is equipped with a
75 x 75 mm mounting hole pattern.
Follow these instructions for removing the adjustable stand and attaching the
DTT-17 to an alternative VESA conforming mount.
1. Turn off the system and disconnect all cables.
2. Protect the screen surface by placing the DTT-17 facedown on a soft cloth.
3. Remove the four screws that secure the stand.
4. Use four M4 regular screws, no longer than 15 mm, 7 mm wide with a 0.7
mm pitch to attach the new mounting.
NOTE: Screws longer than 15 mm could damage the DTT-17.
CAUTION: When attaching the DTT-17 to an alternate mounting platform, be sure
to follow all instructions supplied by the manufacturer.
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