Crestron TSW-570PR Series User manual

The Crestron® TSW-570PR is a wall mount touch screen designed
specifically to run the Crestron Home™ OS application. The touch
screens support H.265/H.264 streaming video and PoE+ (Power over
Ethernet Plus) network power.
NOTE:For simplicity within this guide, the term "touch screen"is used
except where otherwise noted.
In the Box
1 TSW-570PR*, WallMount TouchScreen,Portrait
Additional Items
1 Bracket, Preconstruction,TSW-UMB-570P-PMK
(4531648)
1 Bracket, Mounting, TSW-UMB-70 (4531354)
2 Screw, 6-32 x 1/2 in., Pan Head, Phillips (2007240)
1 Bracket, Security (2055451)
2 Screw, M2 x 4 mm, Security (2055454)
1 Key, Security BracketRelease (2055452)
*Refer to the TSW-570PR-B product page at www.crestron.com for a complete list of
color variations.
Install the Mounting Bracket
The TSW-570PR can be mounted into drywall and other surfaces, or it
can be mounted onto a wall stud.
NOTE: Additional mounting options are possible using the
TSW-UMB-70 universal mounting bracket, TSW-UMB-570P-PMK
preconstruction mounting kit, or TSW-UMB-70-BBI wall mount back
box. For more information, refer to the product pages at
www.crestron.com.
Preconstruction Installations
To install the TSW-570PR mounting bracket in preconstruction
applications, use standard drywall nails or screws (not included)to
attach the TSW-UMB-570P-PMK mounting bracket to a wall stud.
NOTE:Allow an air gap of at least 12 in. (305 mm)in the wall cavity
above and below the touch screen for heat dissipation.
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Postconstruction Installations
To install the TSW-570PR mounting bracket in postconstruction
applications:
1. Use the TSW-UMB-570P-PMK mounting bracket as a cutout
template by turning the bracket to face the wall, ensuring it is level,
and tacking it to the wall temporarily with finishing nails (not
included)through the smaller holes around the cutout opening.
2. Create an opening in the surface by tracing the cutout opening with
an appropriate drywall saw.
3. Loosen the two screws on the TSW-UMB-70 mounting bracket.
4. Install the TSW-UMB-70, left side first, into the opening.
5. Push the rear half of the mounting bracket back so that it is seated
behind the mounting surface completely.
6. Ensure the front of the TSW-UMB-70 is level, and then tighten the
two bracket screws.
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Install the Security Bracket
(Optional)
The included security bracket may be attached to the touch screen to
prevent unauthorized removal after installation. The security bracket
snaps into place behind the mounting bracket so that the touch screen
cannot be removed without using the included release key.
Use the two M2 x 4 mm screws to attach the security bracket to the
touch screen rear housing as shown in the following illustration.
To remove the touch screen after installation, use the included release
key to push down on the security bracket release tabs as shown in the
following illustration while gently pulling the touch screen away from the
mounting bracket.
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Connect the Touch Screen
Route all necessary cables through the rear of the mounting bracket,
and then make connections to the of the touch screen rear housing.
Observe the following when connecting the touch screen:
lPower and data connection is provided to the touch screen by a single
Ethernet cable. A Crestron PoE (Power over Ethernet) power supply,
such as the PWE-4803RU, or a PoE-capable network switch is
recommended (neither included).
lApply power after all connections have been made.
Mount the Touch Screen
After all connections have been made, push the touch screen gently into
the mounting bracket so that its rear housing is secured within the
center opening of the mounting bracket.
If the touch screen is not level after installation, pull it out of the
mounting bracket and loosen the screws holding the bracket into place.
This procedure allows the mounting bracket to be rotated slightly.
Once the mounting bracket has been repositioned, retighten the screws,
reinstall the touch screen into the bracket, and ensure that the touch
screen is now level.
NOTE:To clean or disinfect a touch screen display, use a soft, clean,
damp (not wet) cloth with any commercially available non-ammonia
glass cleaner or disinfectant cleaner. Bezels do not provide a complete
watertight seal, so apply cleaning solution to the cloth rather than the
surface of the touch screen. Wipe the touch screen clean and avoid
ingress of moisture beneath the bezels.
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Configure the Touch Screen
When power is applied for the first time, the touch screen boots to the
Crestron Home application setup screen. The touch screen may take up
to two minutes to boot.
Device settings for the touch screen may be configured using the built-in
setup screens or the web configuration interface. For more information
on configuring the touch screen, refer to the TSW-570, TSW-770, and
TSW-1070 Product Manual.
Access the Device Setup Screens
To access the built-in setup screens, place five fingers on the display and
hold for 15 seconds. The main Setup screen is displayed (TSW-570
shown).
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Use the setup screens to configure various settings for the touch screen,
including Ethernet setup, IP table setup, audio setup, display setup,
standby timeout,and diagnostics.
NOTE:Time zone settings do not need to be configured on the touch
screen, as these settings will be pushed to the touch screen from the
control system running Crestron Home.
Access the WebConfiguration Interface
The touch screen provides a web configuration interface that is used to
view and configure various touch screen settings. The interface can be
accessed using the touch screen IP address.
To access the web configuration interface using the touch screen IP
address:
1. Ensure that the touch screen is connected to the network.
2. Use the Device Discovery tool in Crestron Toolbox™ software to
discover the touch screen and its IP address on the network.
3. Enter the touch screen IPaddress into a web browser.
Create an AdminAccount
The first time the web configuration interface is accessed, a dialog box is
displayed asking the user to create an admin account. A similar message
is displayed when connecting to the device in Crestron Toolbox software
if an admin account has not already been created.
To create an admin account:
1. Enter a username and password for the admin account in the
appropriate text fields.
CAUTION:Do not lose the username and password for the admin
account, as the device must be reset to factory settings to regain
access.
2. Click OK. A dialog box is displayed stating that enabling
authentication will restart the web session.
3. Click Yes to confirm and restart. The username and password
created in step 1 must be entered to regain access to the web
configuration interface.
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Configure the Crestron Home App
The touch screen ships with the Crestron Home user control application
running out of the box. The application must be paired with an existing
Crestron Home system prior to use.
NOTE:A configured Crestron Home system is required for this
application. For more information, refer to the Crestron Home
OSProduct Manual.
To set up the Crestron Home user control application on the touch
screen:
1. From the Crestron Home application, tap Discover Home to discover
a Crestron Home system on the network, or tap Add Manually to
enter connection information for a Crestron Home system manually.
2. Complete any additional setup and configuration procedures as
described in the Crestron Home OSProduct Manual.
Visit the Product Pages
Scan the QR code to visit the product page.
TSW-570PR
www.crestron.com/model/6511704
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Additional Information
Original Instructions
The U.S. English version of this document is the original instructions.
All other languages are a translation of the original instructions.
Regulatory Models:M201923001
Crestron product development software is licensed to Crestron dealers and Crestron
Service Providers (CSPs) under a limited nonexclusive, nontransferable Software
Development Tools License Agreement. Crestron product operating system software is
licensed to Crestron dealers, CSPs, and end-users under a separate End-User License
Agreement. Both of these Agreements can be found on the Crestron website at
www.crestron.com/legal/software_license_agreement.
The product warranty can be found at www.crestron.com/warranty.
The specific patents that cover Crestron products are listed at
www.crestron.com/legal/patents.
Certain Crestron products contain open source software. For specific information, visit
www.crestron.com/opensource.
Crestron, the Crestron logo, Crestron Home, Crestron Toolbox, and are either
trademarks or registered trademarks of Crestron Electronics, Inc. in the United States
and/or other countries.Other trademarks, registered trademarks, and trade names may
be used in this document to refer to either the entities claiming the marks and names or
their products. Crestron disclaims any proprietary interest in the marks and names of
others. Crestron is not responsible for errors in typography or photography.
©2021 Crestron Electronics, Inc.
Doc ID 8895B
08/25/21
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