D-Link DVG-2004S Instruction manual

DVG-2004S VoIP Gateway
Quick User Guide
Version 1.0

TABLE OF CONTENTS
1. INTRODUCTION ..................................................................................................1
ABOUT THIS MANUAL.................................................................................................1
ABOUT REGISTERED TRADEMARKS.............................................................................1
SAFETY RECOMMENDATIONS......................................................................................1
1.1 FEATURE............................................................................................................2
1.2 UNPACKING LIST .................................................................................................3
1.3 G/W INTERFACE .................................................................................................4
2. INSTALLATION....................................................................................................6
2.1 INSTALLATION ENVIRONMENT ...............................................................................6
2.2 CONNECTION OF POWER SUPPLY CABLE AND GROUNDING CABLE............................6
3. UTILITY CONFIGURATION .................................................................................7
3.1 SETUP WITH VOIP-REMOTECONFIG ......................................................................7
4. WEB CONFIGURATION ......................................................................................9
4.1 SET UP TA USING WEB BROWSER .......................................................................9
4.2 MANAGEMENT .................................................................................................. 11
4.2.1 GENERAL SETTING ....................................................................................... 11
4.2.2 FIRMWARE UPDATE ...................................................................................... 12
4.2.3 LINE STATUS ................................................................................................ 13
4.3 USER SETTING..................................................................................................13
4.3.1 NETWORK SETTING ...................................................................................... 13
4.3.2 CALL SETTING.............................................................................................. 17
4.4 DIALING PLAN ..................................................................................................19
4.4.1 GENERAL SETTING ....................................................................................... 19
4.4.2 LOCAL SETTING............................................................................................ 20
4.4.3 URI PHONE BOOK........................................................................................ 21
4.5 ADMINISTRATOR SETTING ..................................................................................23
4.5.1 SIP SETTING ............................................................................................... 23
4.5.2 VOICE SETTING ............................................................................................ 25
4.5.3 PORT SETTING ............................................................................................. 26
4.5.4 RESTORE SETTING ....................................................................................... 27
4.6 CALL LOG ........................................................................................................28
4.6.1 EVENT LOG.................................................................................................. 28
4.6.2 CALL DETAIL RECORD ................................................................................... 28
4.6.3 SYS LOG ..................................................................................................... 29
4.7 SYSTEM REBOOT ..............................................................................................29
5. TELNET..............................................................................................................30

6. FEATURE SUMMARY........................................................................................33
APPENDIX A TROUBLESHOOTING AND MAINTENANCE..............................34

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1. Introduction
Thank you for selecting this VoIP Gateway (DVG-2004S). Please read through this manual before
starting to enjoy the benefit of VoIP technology.
About this manual
Since this product provides software upgrade function, it is necessary to read through this manual before
operating if the version updates.
About registered trademarks
The company name, brand name and pictures that are indicated in this manual are the trademarks or
registered trademarks of each company.
Safety recommendations
Please follow these guidelines to ensure general safety.
Please use the required power only.
System：DC12V
Power supply adapter：Input AC 100~240V 50~60Hz, output DC12V, 1.25A
 To prevent the electrical danger to user and damage to this product, please do not disassemble the
product.
 Please do not splash liquid over this product or soak in water. If this product gets wet, please unplug
the power supply and do not use it. Please contact local dealer or customer support center.
 Please use UTP (Unshielded Twisted Pair) category 5 Ethernet cable for RJ-45 port.

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1.1 Feature
VoIP Gateway (DVG-2004S and shorted to G/W) supports the following features.
 Easy to setup.
There are three methods to setup G/W.
 Configure by RS232 console port
Please refer to 3.1 for more setup detail.
 Configure by Web
Please refer to 4.1 for more setup detail.
 Configure by Telnet
Please refer to 3.1 for more setup detail.
If the idle status continues more than for 5 minutes, it becomes timeout and logs out
automatically.
 Monitor ability
There are two methods to supervise the status of G/W.
 SYSLOG
The status of the system can be supervised through the system log function on a Web page.
 Line status
Since the state of each port is displayed by the line state function on a Web page, a circuit
state can be supervised from Web.

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1.2 Unpacking list
Please check enclosed product and its accessories before installation. (Please refer to the item number).
This is a pre-release version only and will be updated for official release.
VoIP Gateway (Model: DVG-2004S)
Ethernet Cable (1.6 metre)Power Adaptor (12V DC) RJ-11
CD

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1.3 G/W interface
G/W front view (Please refer to the following number).
LED display list
The LED lights show the status of TA where list on the front panel of G/W.
No. Label Color Display Status
(1) FXS 1-4 Green On The phone line is active
(2) Reset Reset the G/W
On Power on
Flash System is rebooting
(3) Ready Green
Off Power off
(4) CONSOLEPORT
It is a RS-232 port for system managements.
It connects with the serial port of a personal computer by the
RS-232 cable
On Network connected
(5) LAN (10/100M) Amber Flash Packet is through this port
(6) PWR A power supply cable is inserted
(1) (2) (3) (4) (5) (6)

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TA rear view (Please refer to the following number).
Please refer to the following table that indicates the description of each port. Please connect the required
cable/line according to this table
No. Port Description
(1) Grounding cable The plug of the grounding cable is carried out.
(2) FXS 1〜4 It connects with telephone RJ-11 analog line.
(1) (2)

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2. Installation
2.1 Installation environment
Please confirm the environment for installing G/W.
 Power supply
The following conditions are fulfilled and it checks that the power supply of this equipment can use
near the installation place.
 Voltage：Input AC 100~240V 50~60Hz, output DC12V, 1.25A
 Power supply frequency：50Hz±２Hz／60 Hz±２Hz
 Grounding
It checks that the 1st-sort ground of 10Ωor less of grounding resistance which connects FG earth
wire can use near the installation place.
 Temperature, Humidity.
An installation place is an airy even place and it checks fulfilling the following environmental
conditions of operation moreover. Temperature, humidity.
 Temperature range：-40°C〜＋70°C
 Relative humidity：10％〜90％（Non-condensing）
2.2 Connection of power supply cable and grounding cable
 FG grounding cable is connected.
The tip of FG grounding cable is connected to FG terminal in this equipment back.
Another tip of FG grounding cable is connected to the 1st-sort ground.
 A power supply cable is connected.
 A plug is inserted in a power supply wall socket.

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3. Utility Configuration
3.1 Setup with VoIP-Remoteconfig
Once you finish installing, a new icon is created on your desktop.
Double click this icon.
Click on the empty field and enter the MAC address (printed on the back of your TA). If you cannot find
the MAC address, click “Search” to view all the available MAC addresses in the LAN. You will see the
following window.
Device list: List all the devices installed in the LAN.
This window contains 3 buttons -
 Refresh: Refresh the information on the Device List.
 Config: Configure the device.

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 Exit: Exit VoIP Device Remote Config.
After you click the Config button, you will see the following window.
 There are 3 ways to setup the IP address: DHCP, PPPoE, and Static IP. Select your Network
settings. These are the most common setup:
 For LAN, please choose Static IP
 For xDSL, please chose PPPoE
 For cable internet, please choose DHCP
 For other Network setup, please consult your Network Administrator.
Before you can save these settings, the TA will ask you to enter the password on the Remote
Password field.
 Remote Password: Default password is “1234”. After you enter the correct password, you may
select “Default Setting”, “Reboot” or “Save”.
 Web Setting: Link user directly to the web setting interface.
 Default setting: Restore to factory default settings.
 Reboot: Restart the system.
 Save: Save any changes and restart the system.
 Status: Displays the device’s current status (Idle, Rebooting etc).
 Return: Return to the “Device List” window.

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4. WEB Configuration
4.1 Set up TA Using Web Browser
Load a web browser, i.e., Internet Explorer or Netscape Navigator.
In the URL field, type in the ip address followed by :9999 and press ENTER.
(example: http://210.80.83.197:9999)
You may access the configuration menu as an Administrator or as a User.
Administrator mode
Administrator can access all the menus, including Management, User Setting, Dial Plan,
Administrator Setting and Call Log.
(Default admin username: admin / Password: admin)
To access the adapter as an administrator, use admin for username and admin for password.

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User mode
You can access Management, User Setting, and Dial Plan.
(Default username: user / Password: user)
To access the adapter as user, use user for username and user for password.
Version Information and Reboot Function:
Firmware Version Hardware version
MAC Address Media Access Control Address of the terminal adapter
System Reboot Reboot the terminal adapter.

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4.2 Management
4.2.1 General Setting
Click on Management and select General Setting. The following window will display on the screen.
ID and Password
ID Login name (default is admin).
Password For security reasons please change the password
(default is admin) often.
Date / Time Setup
NTP Time Server Protocol used to help match your system clock with an
accurate time source. For example atomic clock or a
server.
Manual Time Setting Set up the time manually.
NTP Server IP NTP server IP address.

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Time Zone Choose your time zone. Default setting is
‘GMT+09:00’Osaka, Tokyo, Seoul’.Please check the
daylight saving box if your region has daylight saving.
Remote Monitor Server Setup
Syslog Server IP System log server IP address.
IPConfig Password Remote password to modify Network Setting from
“VoIP software”. Default password is “1234”.You may
obtain this software from your supplier.
NOTE: Only alphabet and numbers can be used.
Click [Submit] to confirm the change. Click [Cancel] to restore the previous value.
4.2.2 Firmware Update
Select Firmware Update from the Management menu.
NOTE: You must setup firmware update menu to enable the terminal adapter to automatically download
and update firmware. Do not modify these settings unless you are the network administrator, the
technician or the distributor.
TFTP Server IP Server IP address in which the updated firmware can be
downloaded.
Firmware Filename TFTP firmware filename.

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Mode File Transmission mode.
Click [Update] to begin the firmware update process.
4.2.3 Line Status
Select Line Status from the Management menu.
This window displays the Port and Loop Line Type (IDLE, NG and etc.)
Click Refresh Status to retrieve the terminal adapter status.
4.3 User Setting
4.3.1 Network Setting
Select Network setting from the Management menu.
There are 3 ways to setup the IP address: DHCP, PPPoE, and Static IP. Please select one of the
following depending on your network setup. For example, if you use ADSL, please select PPPoE. For
cable internet users, select DHCP. If your ISP provide you with all the WAN addresses, select static IP
and enter the IP address provided.
DHCP (Dynamic Host Configuration Protocol)
When you select DHCP, IP address is obtained automatically from the DHCP server. The terminal
adapter will not work properly if there is no DHCP server in your LAN.

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DNS Server Assigned DNS server IP address
Domain Name The unique name that identifies the internet site
Telnet Protocol for remote computing on the internet
NAT IP Address NAT (Network Address Translation) serves three purposes:
1. Provides security by hiding internal IP addresses.
Acts like firewall.
2. Enables a company to access internal IP addresses.
Internal IP addresses that are only available within the
company will not conflict with public IP.
3. Allows a company to combine multiple ISDN
connections into a single internet connection.
DHCP Server Enable/Disable DHCP server. Another method to enable
DHCP is by entering ***886# from the phone keypad
IP Pool Default IP range is: 16 ~ 128
Lease Time Lease time from DHCP server. Default lease time is 259200
seconds (3 days).

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Click [Submit] to confirm the change. Click [Cancel] to restore the previous value.
PPPoE (Point-to-Point Protocol Over Ethernet)
Select PPPoE if you use ADSL. PPPoE ID and password are provided by your ISP.
DNS Server Assigned DNS server IP address.
Domain Name The unique name that identifies the internet site.
Telnet Protocol for remote computing on the internet.
NAT IP Address NAT (Network Address Translation) serves three purposes
1. Provides security by hiding internal IP addresses.
Acts like a firewall.
2. Enables a company to access internal IP addresses.
Internal IP addresses that are only available within the
company will not conflict with public IP.
3. Allows a company to combine multiple ISDN
connections into a single internet connection.
DHCP Server Enable/Disable DHCP server. Another method to enable
DHCP is by entering ***886# from the phone keypad.
IP Pool Default IP range is: 16 ~ 128

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Lease Time Lease time from DHCP server. Default is 259200 seconds.
Click [Submit] to confirm the change. Click [Cancel] to restore the previous value.
Static IP
Select static IP and enter the IP address provided if your ISP provide you with all the WAN addresses.
DNS Server Assigned DNS server IP address.
Domain Name The unique name that identifies the internet site.
Telnet Protocol for remote computing on the internet.
NAT IP Address NAT (Network Address Translation) serves three purposes:
1. Provides security by hiding internal IP addresses. Acts
like firewall.
2. Enables a company to access internal IP addresses.
Internal IP addresses that are only available within the
company will not conflict with public IP.
3. Allows a company to combine multiple ISDN
connections into a single internet connection.
DHCP Server Enable/Disable DHCP server. Another method to enable DHCP
is entering ***886# from the phone keypad.

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IP Pool Default IP range is: 16 ~ 128
Lease Time Legal use the given IP during that time. Default is 259200s.
Click [Submit] to confirm the change. Click [Cancel] to restore the previous value.
4.3.2 Call Setting