Dascom DT-210 User manual

User Guide DT-210/230 Thermal Receipt Printer

Tally Dascom DT-210/230 User Guide V1.3
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Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer.
•The device and mains-socket must all times be easily accessible.
•Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
•Keep this user guide in a place which is easily accessible at all times.
•Place the printer on a solid and even base so that it cannot fall.
•Never place the printer in the vicinity of inflammable gas or explosive substances.
•Ensure the printer is connected to a socket with the correct voltage.
•Always disconnect the printer from the power before opening the device to perform
maintenance work or remedy errors.
•Do not expose the printer to high temperatures, direct sunlight or dust.
•Keep all liquids away from the printer.
•Protect the printer from shock, impact and vibration.
•Make sure that both the printer and the computer are switched off before connecting the data
cable.
•The print head will become very hot during printing; avoid contact with the print head after
printing has finished.
•Do not perform any operation or action in any way other than those provided in this manual.
When in doubt, contact your dealer or your customer support.

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About This Manual
This manual provides information to operators of the DT-210/230 to describe basic operations to enable safe
and correct use of the printer.
Symbols Description
The symbols in this manual are identified by their level of importance, as defined below. Read the following
carefully before handling the product.
CAUTION: Provides information that must be observed to prevent damage to the
equipment or loss of date.
NOTE: Advises you of information that is essential to complete a task.

Tally Dascom DT-210/230 User Guide V1.3
TABLE OF CONTENTS
ABOUT THIS MANUAL.................................................................................................................................. II
1 PRODUCT OVERVIEW................................................................................................................................ 1
1.1 Features ............................................................................................................................................................... 1
1.2 Unpacking ............................................................................................................................................................ 3
1.3 Product Configurations ........................................................................................................................................ 4
1.4 Part Names and Functions ................................................................................................................................... 5
1.4.1 Power Switch................................................................................................................................................. 6
1.4.2 Control Panel................................................................................................................................................. 6
1.4.3 LED Indicators ............................................................................................................................................... 7
2 SETUP....................................................................................................................................................... 8
2.1 Flow of Setup ....................................................................................................................................................... 8
2.2 Installing the Printer............................................................................................................................................. 9
2.3 Changing the Paper Width................................................................................................................................. 10
2.4 Attaching Power................................................................................................................................................. 11
2.5 Adjusting the Paper Near-end Sensor................................................................................................................ 12
2.6 Loading Roll Paper.............................................................................................................................................. 13
2.7 Installing Optional Kits ....................................................................................................................................... 15
3 INSTALLING DRIVER .................................................................................................................................. 16
3.1 Installation Driver for Ethernet and Wi-Fi Interface .......................................................................................... 18
3 CONNECTING TO COMPUTER .................................................................................................................... 23
3.1 For USB Interface ............................................................................................................................................... 24
3.2 For Cash Draw Interface..................................................................................................................................... 24
3.3 For Serial Interface............................................................................................................................................. 25
3.4 For Parallel Interface .......................................................................................................................................... 26
3.5 For Ethernet Interface........................................................................................................................................ 26
3.6 For Wireless LAN Interface ................................................................................................................................ 30
3.6.1 Get IP Address............................................................................................................................................. 32
3.6.2 Wlan Setup - AP mode ................................................................................................................................ 35
3.6.3 Wlan Setup - STA mo de ................................................................................................................................37
3.6.4 Return to Factory Setting ............................................................................................................................ 38
3.7 Connecting to Bluetooth.................................................................................................................................... 39
3.7.1 Installing Bluetooth Adapter Driver ............................................................................................................ 39
3.7.2 Changing Printer Port.................................................................................................................................. 41
3.7.3 Changing Baud Rate of the Printer.............................................................................................................. 44
4 SETTING/CHECKING MODES ...................................................................................................................... 45
4.1 Self-test Mode.................................................................................................................................................... 45
4.2 Hexadecimal Dumping Mode..............................................................................................................................47
5 SETTING DIP SWITCHES ............................................................................................................................. 48
5.1 Setting Procedure............................................................................................................................................... 48
5.2 For Serial Interface (RS-232C) ............................................................................................................................ 49
5.3 For Parallel and USB2.0 Interface....................................................................................................................... 50
5.4 Selecting the Print Density................................................................................................................................. 51

Tally Dascom DT-210/230 User Guide V1.3
5.5 Auto Cutter Enable/Disable Selection................................................................................................................ 51
6 TROUBLESHOOTING.................................................................................................................................. 52
6.1 Error Status ........................................................................................................................................................ 52
6.2 Removing Jammed Paper................................................................................................................................... 53
6.3 Cleaning Thermal Head...................................................................................................................................... 54
7 SPECIFICATIONS ........................................................................................................................................ 55
7.1 Printer Specification........................................................................................................................................... 55
7.2 External Dimension and Mass.............................................................................................................................57
7.3 Interfaces ........................................................................................................................................................... 58
7.3.1 USB interface............................................................................................................................................... 58
7.3.2 Cash Drawer interface................................................................................................................................. 58
7.3.3 Serial interface ............................................................................................................................................ 59
7.3.4 Parallel interface ......................................................................................................................................... 59
7.3.5 Ethernet interface ....................................................................................................................................... 61
7.3.6 Wi-Fi interface ............................................................................................................................................ 61
7.4 Power Adapter ................................................................................................................................................... 61
7.5 Paper Specification ............................................................................................................................................ 62
7.5.1 Printable Area ............................................................................................................................................. 62
7.5.2 Printing and Cutting Positions..................................................................................................................... 64
8 CHARACTER CODE PAGES .......................................................................................................................... 65
8.1 Common to All Pages (International Character Set: USA).................................................................................. 65
8.2 International Character Sets .............................................................................................................................. 66
8.3 [User-defined page] ........................................................................................................................................... 67
8.4 [PC437: USA, Standard Europe] ......................................................................................................................... 68
8.5 [PC850: Multilingual] ......................................................................................................................................... 69
8.6 [PC852: Latin2]....................................................................................................................................................70
8.7 [PC858: Euro] ..................................................................................................................................................... 71
8.8 [PC860: Portuguese] ...........................................................................................................................................72
8.9 [PC863: Canadian-French] ................................................................................................................................. 73
8.10 [PC865: Nordic].................................................................................................................................................74
8.11 [PC866: Cyrillic #2] ........................................................................................................................................... 75
8.12 [KU42: Thai] ......................................................................................................................................................76
8.13 [TIS11: Thai] ..................................................................................................................................................... 77
8.14 [TIS18: Thai] ..................................................................................................................................................... 78
8.15 [PC720: Arabic]................................................................................................................................................. 79
8.16 [PC864: Arabic] ................................................................................................................................................ 80
8.17 [WPC1256: Arabic]........................................................................................................................................... 81
9 PRINTING CONTROL COMMAND SETS........................................................................................................ 82
FCC STATEMENT........................................................................................................................................... 86
DASCOM REPRESENTATIVES ......................................................................................................................... 87

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1 PRODUCT OVERVIEW
Tally Dascom’s DT-210/230 offers high-speed label printing for a wide range of terminal equipment
including data, POS, and kitchen terminals. With extensive features, they can be used in a wide range
of applications such as food service, retail and grocery.
With an internal memory large enough to store logos, footers, custom fonts, keywords and
downloading custom applications, this unit has it all. The DT-210/230 can be desktop or
wall-mounted and comes standard with USB interface, RS-232 serial, Centronics parallel, Ethernet,
Wi-Fi or Bluetooth interfaces. Printer drivers included are: Windows XP (32 and 64 bit), Windows
Vista (32 and 64 bit), Java POS, OPOS, and Linux.
1.1 Features
Printing
•High speed printing (260 mm/s maximum).
•Versatile roll capacity with ability to use 80mm, and 58mm wide paper rolls.
•Can use paper roll with a maximum of 83mm diameter.
•2-color printing is supported (When specified paper is used).
•Equipped with a fast and quiet cutter.
Handling
•Compact design, can be installed anywhere.
•Drop-in paper roll mechanism facilitating easy paper handling and head cleaning.
•Drip-proof design.
Software
•Command protocol is based on the ESC/POS Proprietary Command System.
•OPOS ADK, OPOS ADK for .NET, JavaPOS ADK, Linux, and Windows printer drivers are available.
•Barcode and 2D barcode printing supported.
•Various layouts are possible by using page mode.
•Buzzer reminder after each printout.
•Paper-saving function is supported.

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•The DT-210/230 is ENERGY STAR qualified. (Some configurations may be exempted, depending on their
components.)
Others
•Wide range of connectivity. The USB interface is standard interface. Serial/parallel/Ethernet/ Wi-Fi/
Bluetooth are optional interfaces. Various interface choices suit all needs.
•Built-in USB interface is also available for all interface models.
•The DT-210/230 Software & Documents Disc (drivers, utility, and manuals).
•Printer status and errors indicated by 3 LEDs and a buzzer.

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1.2 Unpacking
Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging
material. Check the printer for any visible transport damage and missing items. If you find any
transport damage or any accessories are missing, please contact your dealer for assistance.
Please keep the packaging material for future transportation.
The shipping list varies with different customized order requirements.
Interface Cable Cover
Power Cord
CD
Roll Paper
Power Adaptor

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Shipping List
Items QTY. Remarks
Printer 1 unit
Interface Cable Cover 1 piece
Power Adapter 1 piece
Power Cord 1 piece
Roll Paper -Test 1 piece
Graphic Installation Guide 1 piece
CD 1 piece including user guide, graphic installation
guide, Driver and demo tool
1.3 Product Configurations
There are two models in this series.
•DM-310: without auto cutter
•DM-330: with auto cutter
Interface Types
•USB model
•Serial UB + built-in USB interface model
•Parallel UB + built-in USB interface model
•Ethernet UB
•Wireless LAN UB
•Bluetooth UB

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Model
Power
Adapter Interfaces Power
Cord Paper Cut Sensor
100-240 USB Cashbox PAR SER ETH Wi-Fi Fiscal EN/UK/EU Cutter Tear
Bar
Black
Mark
DT-210 √√√O O O O O √N √O
DT-230 √√√O O O O O √√√O
Remarks: “√” indicates standard configuration, “O” indicates optional configuration.
PAR=Parallel interface; SER= Serial interface; ETH=Ethernet interface.
1.4 Part Names and Functions
Printer components and functions are shown as below:
Component Function
Printer Cover Open the cover when loading roll paper.
Control Panel Shows printer status.
Power Switch To power printer ON or OFF.
Cutter Cover To protect the auto-cutter and to clear paper jam at cutter.
Cover Open Button Press down to open the Printer Cover

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1.4.1 Power Switch
Turn the printer on or off. The marks on the switch: (O: OFF / | : ON)
Before turning on the printer, be sure to check that the AC adapter is connected to
the power supply.
1.4.2 Control Panel
Power LED
Error LED
Paper LED
Feed key
LEDs
Power LED (green)
•Lights when the power supply is on.
•Goes out when the power supply is turned off.
Error LED
Lights or flashes when the printer is offline.
•Lights after the power is turned on or after a reset (offline). Automatically goes out after a while
to indicate that the printer is ready.
•Lights when the end of the roll paper is detected, and when printing has stopped (offline). If this
happens, replace the roll paper.
•Flashes when an error occurs. (For details about the flash code, see “Error Status” on page 52.)
•Goes out during regular operation (online).
Paper LED
•Lights when there is no more roll paper or there is little remaining.
•Off when there is a sufficient amount of roll paper remaining.
•Flashed when a self-test is in progress.

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Feed Key
Pressing this key once feeds the roll paper by one line. Holding this button down feeds the roll paper
continuously.
1.4.3 LED Indicators
Description POWER ERROR PAPER BEEPER
Printer Cover is open On On On
Short beep for twice and long beep for
once
Roll paper is sufficient On Off Off No beep
Roll paper end On On On Short beep for three times
Roll paper near end On Off On No beep

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2 SETUP
This chapter describes the setup and installation of the product and peripherals.
2.1 Flow of Setup
This chapter consists of the following sections along with the setup flow of the product and
peripherals.
9. Connecting the Cash Drawer (page 24)
8. Connecting the Printer to the Host Computer (page 23)
7. Installing Driver (page 16)
6. Printing Self-test (page45)
5. Adjusting the Paper Near-End Sensor (page 12)
4. Attaching Power (page 11)
3. Setting the Dip Switches (page 48)
2. Changing the Paper Width (page 10)
1. Installing the Printer (page 9 )

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2.2 Installing the Printer
You can install this printer horizontally. With an optional mounting plate (P/N: 99501), you can also
attach the printer to a wall.
Important Notes on Horizontal Installation:
•The printer must be installed horizontally on a flat surface (not tilted).
•Do not place the printer in dusty locations.
•Do not knock or strike the printer. This may cause defective print.
•Do not catch cables or place foreign matter under the printer.
Important Notes on Horizontal Installation:
You need to perform the follow tasks to install the printer on a wall. For more details, turn to
Mounting Plate installation part on page 16.
•Installing the roll-paper stoppers.
•Changing the location of the roll paper near-end sensor.
•Attaching the connector cover.
•Attaching the wall mounting plate (P/N: 99501).
Be sure to attach the connector cover when you install the printer on a wall using
the wall mounting plate.

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2.3 Changing the Paper Width
The printer is initially set to print on 80 mm width paper and you can change the printer to print on
58 mm width paper by installing the roll paper guide and changing the paper width setting with
customized value.
Follow the steps below to install the roll paper guide.
1. Open the roll paper cover.
2. Hold the paper separator and carefully pull it out in the direction of arrow.
3. Move paper separator from right side to the specified position near the middle of paper holder,
and carefully insert it into the specified position.

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2.4 Attaching Power
Checking the voltage of the power adapter
Before you connect the power adapter to the power socket check if the voltage is
correct. If you connect the power adapter to power with incorrect voltage this may
result in electrical damage to adapter and printer.
1. Make sure the printer and the computer are powered off.
2. Connect the power cord to the power adapter.
3. Connect the power adapter to the power supply interface at the rear of the printer.
4. Ensure the power cord is securely connected. Connect the power cord plug to a
mains socket on the wall.
Power on and power off
•Press the power switch to the “I” position to turn on the printer.
Upon power-on, the Power LED indicator light up.
•Press the power switch to the “O” position to turn off the printer.

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2.5 Adjusting the Paper Near-end Sensor
Below are two situations where a paper near-end sensor adjustment is required.
•To adjust the detection position to suit the diameter of the roll paper core used.
•To adjust the detection position of remaining amount of paper.
CAUTION!
Since roll paper cores vary slightly in shape, depending on paper roll design and
manufacturing tolerances, it is impossible to detect the remaining paper exactly.
Follow the steps below to adjust the roll paper near-end detector.
1. Open the roll paper cover, and remove the roll paper.
2. You will see a black lever inside as shown below.
3. Adjust the lever according to your need.
Adjustments position Remaining amount of paper (outer diameter: mm)
1 (Minimum) Approx. 26 {1.02”}
2 Approx. 27 {1.06”}
3 Approx. 28 {1.10”}
4 Approx. 30 {1.18”}
5 Approx. 32 {1.26”}
6 (Maximum) Approx. 33 {1.30”}

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2.6 Loading Roll Paper
WARNING!
When opening the cover, take care not to touch the print head or cutter blade.
Otherwise, burning or injury of hand may result.
1. Press the cover open button to open the cover.
2. Remove the used roll paper core, if any.
3. Insert the paper roll with its print area facing down as shown in the figure.

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4. Install the media in the correct direction.
5. Pull out some roll paper, and close the cover.
6. Tear off the paper with the manual cutter till you hear a click sound.

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2.7 Installing Optional Kits
Interface Cover
Adjust the relative positions between interface cover and printer as shown below, and push the
interface cover as arrow shows below.
Splash Cover (optional kit)
Slip the fixed hooks on both sides of splash cover into the mounting hole on the printer, and close the
splash cover.
Mounting Plate (optional kit)
1. Mount the plate on the lower housing of the printer with screws.
2. Align the positioning holes of the hanging plate and plug into the fixed screws on the wall.