Denon HEOS HS2 User manual

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Owner’s Manual
HEOS HomeCinema HS2
WIRELESS TV SOUND SYSTEM
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Contents Setup Use Troubleshooting Status LED Appendix
1

Introduction 6
Before your begin 7
System requirements 7
Network requirements 7
Controller requirements 8
Getting to know your HEOS HomeCinema 9
Front panel of soundbar 11
Control of soundbar 12
Back panel 13
Subwoofer 15
Placing your HEOS speaker 16
Placing your HEOS HomeCinema 16
Wall-Mounting 18
Powering your HEOS speaker 19
Getting the HEOS app 19
Setting up your first HEOS HomeCinema 20
Adding more HEOS devices 21
Adding wired speakers 21
Adding wireless HEOS devices 21
Using your HEOS HomeCinema for TV 22
Connecting to your TV 22
HDMI connection 22
Setting the HDMI control function 22
Disable your television’s speakers 23
1) Playing HDMI (ARC) - Best choice 24
2) Playing HDMI (without ARC) - Better choice 25
3) Playing digital optical input - Good choice 26
4) Playing digital coaxial input - Good choice 27
Connecting HEOS HomeCinema to your HDMI equipment 28
Listening to TV Audio 29
Adjusting the dialog sound 29
Listening at night 29
Adjusting sound mode 29
Checking the audio status 29
Contents Setup Use Troubleshooting Status LED Appendix
Contents
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Using your HEOS HomeCinema for music 30
Selecting a room/speaker 30
Listening to radio 31
Playing music stored on your mobile device 31
Playing music from your networked PC or NAS 32
Playing music from a USB device 33
Playing music from Bluetooth device 34
Pairing the HEOS device with your Bluetooth devices 34
Playing music from the AUX input 35
Managing AUX inputs 36
Changing the name of the AUX inputs 36
Hiding an AUX input 36
Managing your phone 37
HEOS account 38
What is a HEOS account? 38
Why do I need a HEOS account? 38
Signing up for a HEOS account 38
Changing your HEOS account 38
Playing from streaming music services 39
Adding a music service 39
Changing music service settings 39
Listening to the same music in multiple rooms 40
Grouping rooms 40
Ungrouping rooms 41
Grouping all rooms (party mode) 42
Ungrouping all rooms 43
Using the now playing queue 44
Play Now 44
Play Now & Replace Queue 44
Play Next 44
Add to End of Queue 44
Rearranging the now playing queue 45
Deleting songs from the play queue 45
Deleting all songs from the play queue 46
Saving playlists 46
Performing repeat and shuffle playback 46
Using the favorites 47
Adding to HEOS Favorites 47
Deleting station from the HEOS favorites 47
Contents Setup Use Troubleshooting Status LED Appendix
3

AirPlay function 48
Playing songs from your iPhone, iPod touch or iPad 49
Playing iTunes music with this unit 49
Play a song from your iPhone, iPod touch or iPad on multiple
synced devices (AirPlay 2) 50
Making speaker adjustments 51
Changing the name 51
Changing the wireless network connection 51
Changing the equalizer and subwoofer level 52
Adjusting the audio quality 52
Adjusting the status light brightness 53
Locating the Soundbar 53
Changing the TV connection 53
Setting the TV Input and Auto-Play 53
Controlling your HEOS HomeCinema 54
TV Sound Grouping 54
Advanced settings 55
Network settings 55
About wireless power saving 55
Firmware upgrade 56
About 56
Updating your system 57
Advanced features 58
Wireless performance 58
Pairing the soundbar and subwoofer 59
Power management 60
Power modes 60
Quick Start Mode 60
Deep Standby 61
Off 61
Basic troubleshooting 62
No sound 62
No subwoofer sound, sound interrupted, or noise occurring 62
Distorted sound from the HEOS HomeCinema 63
Trouble teaching HEOS HomeCinema remote control commands 63
Television speakers keep getting turned back up 63
My speaker won’t connect to my network using the audio cable 64
Music cuts out or delays sometimes 64
I hear a delay when using the external input with my TV 65
Connecting to a network using an iOS device 65
Connecting to a WPS network 66
Resetting your speaker 66
Restoring the speaker to factory defaults 67
HEOS HomeCinema takes long time to turn on 67
Contact Denon 68
Status LED table 69
Supported file types and codecs 77
Supported audio formats (Coaxial/Optical) 77
Specifications 78
Speaker specifications 78
Contents Setup Use Troubleshooting Status LED Appendix
4

Soundbar 78
Subwoofer 80
Information 81
Trademarks 81
Contents Setup Use Troubleshooting Status LED Appendix
5

Thank you for purchasing this HEOS product. To ensure proper operation, please read this owner’s manual carefully before using the product.
NOTE
0THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
For latest information, please visit http://www.HEOSbyDenon.com
Introduction
The HEOS HomeCinema is part of the HEOS wireless multi-room sound system that enables you to enjoy your favorite music anywhere and everywhere
around your home. By utilizing your existing home network and the HEOS app on your iOS or Android™ device, you can explore, browse, and play music
from your own music library or from many online streaming music services.
0True multi-room audio - play different songs in different rooms or the same song in every room
0Utilizes your existing home wireless network for quick and easy setup
0Industry leading microsecond audio synchronization between HEOS device
0Legendary Denon audio quality
0If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with
your HEOS device).
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HEOS HomeCinema QUICK START GUIDE HS2
Please continue reading this Owner’s Manual for more detailed information about the features and benefits of your HEOS HomeCinema.
Contents Setup Use Troubleshooting Status LED Appendix
6

Before your begin
NOTE
0If you have already installed at least one HEOS device, please skip to the section “Adding more HEOS devices”.
System requirements
Before you begin installing your first HEOS device, please make sure you understand and meet a few basic requirements.
oNetwork requirements
Wireless Router - In order to use your HEOS music system, you must have a working wireless (Wi-Fi) or ethernet network in your home. Even when
connected to an Ethernet network, a Wi-Fi connection to the router is required to control the system using the HEOS Control app. If you do not have a
wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your
home.
High Speed Internet Connection - HEOS accesses the Internet to stream music to your home from many popular online music services. HEOS is
also designed to provide you with software updates, which are delivered via your home Internet connection. DSL, Cable, and Fiber services will
provide the best experience and reliability. You may experience performance issues with slower Internet connections like satellite based services.
Contents Setup Use Troubleshooting Status LED Appendix
7

oController requirements
You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these
minimum requirements:
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iOS Minimum Requirements
0iOS version 8.0 or later
0iPhone® 4S or newer
0iPad® 2 or newer
0iPod touch® (5th generation) or newer
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Android Minimum Requirements
0Android OS version 4.0 or later
0All resolutions
Contents Setup Use Troubleshooting Status LED Appendix
8

Getting to know your HEOS HomeCinema
Unpack your speaker from the box and verify that the following items are included:
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HEOS HomeCinema Soundbar
(Soundbar)
HEOS HomeCinema Subwoofer
(Subwoofer)
Quick Start Guide Warranty
(North America model only)
Extended Protection Plan
(North America model only)
3.5 mm stereo cable HDMI cable Digital optical cable Ethernet cable
QUICK STRT GUIDE
Safety Instructions
Contents Setup Use Troubleshooting Status LED Appendix
9

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IR blaster Feet Power cords
Non-skid adhesive
pads for Soundbar Non-skid adhesive
pads for Subwoofer Wall mount Template
NOTE
0Please use the power supply and power cord included in the box for your device.
Contents Setup Use Troubleshooting Status LED Appendix
10

oFront panel of soundbar
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qw
ARemote control sensor
This receives signals from the remote control unit. (v p. 17)
BStatus LED
Please refer to the “Status LED table” for LED color and state meaning. (v p. 69)
Contents Setup Use Troubleshooting Status LED Appendix
11

oControl of soundbar
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q
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AVolume up/down buttons (+, –)
Adjusts the HEOS device’s volume level up or down.
BMute button (:)
Mutes or unmutes the HEOS device’s volume.
Contents Setup Use Troubleshooting Status LED Appendix
12

oBack panel
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Q3
Q0
Q1 Q2
r
e
w
qi
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t
AIR OUT
Used to connect the supplied IR Blaster.
BPower Input (AC IN)
Used to connect the external power supply (v p. 19).
CHDMI IN
Used to connect to the HDMI equipment with an HDMI cable.
DHDMI OUT to TV (ARC)
Used to connect to the TV with an HDMI cable. (Compatible with
the ARC function)
ECOAXIAL IN
Used to connect to television's coaxial digital audio.
FOPTICAL IN
Used to connect to television's optical digital out.
GAUX IN
0Used to connect to television's rear panel audio out.
0Used to add the speaker to your wireless network (v p. 21).
HNetwork Connector (NETWORK)
Used to connect this unit to a wired Ethernet network (v p. 21).
Contents Setup Use Troubleshooting Status LED Appendix
13

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Q3
Q0
Q1 Q2
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IUSB port
Used to connect USB storage devices.
JBluetooth button (V)
Used in the Bluetooth pairing settings (v p. 34).
KPair Button (PAIR)
Used to re-pair with subwoofer (Pre-paired at the factory.)
LConnect Button (CONNECT)
Used for Wi-Fi setup (v p. 66).
MConnect in Status LED
Indicates the status of this unit (v p. 69).
Contents Setup Use Troubleshooting Status LED Appendix
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oSubwoofer
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ewq
APower Input (AC IN)
Used to connect the external power supply.
BStatus LED
CPair Button (PAIR)
Used to re-pair with soundbar (Pre-paired at the factory.)
Contents Setup Use Troubleshooting Status LED Appendix
15

Placing your HEOS speaker
You can place your HEOS speaker anywhere you want to enjoy great sounding music. Please follow these simple guidelines when determining where to
place your speaker…
0The HEOS speaker must be within range of your wireless network.
0Place the speaker across the room from where you will be listening, as close to ear level as possible.
0The HEOS speaker is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.
oPlacing your HEOS HomeCinema
The soundbar of the HEOS HomeCinema should be place as close as
possible to the television screen. It should be centered left-to-right with
the screen, and ideally no more than a few inches above or below.
The most common location is below the screen. Sometimes this
location can be difficult, because the base of the TV gets in the way.
The HEOS HomeCinema has feet that raise the soundbar off the shelf,
for a more stable and attractive installation when used with this type of
television.
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Feet
nHow to attach the feet
Attach the supplied feet if you need to raise the Soundbar over your TV
stand base.
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Contents Setup Use Troubleshooting Status LED Appendix
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NOTE
0Depending on your TV model or installation location, the remote control receiver
on the TV may be hidden by the soundbar, preventing the remote control from
being used because the remote control signals cannot reach the TV. In this case,
connect the supplied IR Blaster. Attach the tip of the IR Blaster near the TV remote
control signal receiver and check that the remote control can be used to control the
TV.
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You may also place HEOS HomeCinema soundbar on a shelf, or furniture,
above or below the screen. It should be centered with the screen, and
ideally no more than a few inches above or below. The system will usually
sound best when the front of the soundbar is close to, or flush with, the
front edge of the furniture or shelf on which it rests. This reduces
unwanted sound reflections.
Place the wireless subwoofer anywhere in the room. For the best sound,
place the subwoofer near a wall or corner, within 6 meters of the
soundbar, and on the same side of the room as the soundbar. The
wireless subwoofer range is 8 meters. Wireless subwoofer can be
positioned vertically or horizontally. Attach the supplied non-slip stickers to
the subwoofer.
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NOTE
0Don’t put the subwoofer where curtains or furniture will block the sound. The port
on the back of the subwoofer cabinet should be unobstructed.
Contents Setup Use Troubleshooting Status LED Appendix
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oWall-Mounting
The HEOS HomeCinema soundbar can be wall-mounted using the
integrated keyhole mounts. A mounting template can be found in the
product carton. Using a level, position and tape the template to the
wall in the desired location. Install hardware* using the template as a
guide and then remove the mounting template from the wall. Connect
the audio and power cables prior to mounting the soundbar on the
wall.
zConsult a person knowledgeable about your wall type to recommend suitable
hardware for hanging the speaker.
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Wall Mounting Keyholes
NOTE
0To ensure safety, request a contractor perform the mounting work when mounting
onto a wall.
0In order to use the unit safely, do not place items on or hang items from the unit.
0Be sure to fix connection cables to the wall to ensure that cannot be pulled or
tripped over causing the unit to fall. Check that the unit is mounted safely after the
mounting work is complete.
0Also, periodically check the safety of the unit and whether there is a possibility that
the unit may fall.
0Denon cannot accept any responsibility for damage, injury or accidents caused by
problems with the mounting location or mounting method.
Contents Setup Use Troubleshooting Status LED Appendix
18

Powering your HEOS speaker
Connect the power cord included in the box to the back of the speaker and the plug to a wall outlet. The speaker is capable of automatically switching
between 100 - 240 V.
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Soundbar
Subwoofer
Getting the HEOS app
The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your
HEOS system right in the palm of your hand, from anywhere in your home.
Download the HEOS app for iOS or Android by searching App Store®, Google Play™ store or Amazon App Store for “HEOS”.
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For the purpose of improvement, the specifications and design are subject to change without notice.
Contents Setup Use Troubleshooting Status LED Appendix
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Setting up your first HEOS HomeCinema
Once you have placed your HEOS HomeCinema in your listening room and have downloaded the HEOS app, you are ready to configure your HEOS
HomeCinema for music playback. This involves following a few simple steps to get the speaker connected to your existing home network:
Caution
0DO NOT connect the Ethernet cable if you are connecting your HEOS HomeCinema to a wireless network. If you are connecting the speaker to a wired
network, use an Ethernet cable to connect the speaker to your network or router.
1Make sure your mobile device is connected to your
wireless network (the same network you want your
speakers connected to).
You can check this in the Settings - Wi-Fi menu of your iOS or
Android device.
NOTE
0If your wireless network is secure, make sure you know the password to join
your network.
2Make sure you have the included
Audio/Setup cable handy.
3Launch the HEOS app on your
mobile device.
4Tap the “Setup Now” button at the top of the screen.
5Follow the instructions to add the HEOS HomeCinema
to your wireless network and to select an input on your
HEOS HomeCinema.
The Wi-Fi settings from your mobile device will be copied to the
HEOS HomeCinema via the audio cable.
NOTE
0If you have any problems connecting your HEOS device, jump to the
Troubleshooting section. (v p. 62)
Contents Setup Use Troubleshooting Status LED Appendix
Setup
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