Dinstar DWG2000B-16G User manual

DWG2000B-16G User Manual V2.0
Dinstar Technologies Co., Ltd.
Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen,
China
Postal Code: 518052
Telephone: [phone]
Fax: [phone]
Emails: [e-mail], [e-mail]
Website: www.dinstar.com www.dinstar.cn

DWG2000B-16G User Manual
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Dinstar Technologies Co., Ltd.
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Revision Records
Document version
2.0
Firmware version
2.22.01.03
Revised by
Technical Support Department
Date
11/06/2012
Changes
The first version

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Table of Contents
1. Equipment Introduction....................................................................................................4
1.1 Introduction.............................................................................................................4
1.2 Scenario of Applications of Products......................................................................4
1.3 Product Appearance...............................................................................................5
1.4 Functions and Features..........................................................................................6
1.4.1 Protocol Standard Supported.......................................................................6
1.4.2 System Function ..........................................................................................6
1.4.3 Industrial Standards Supported....................................................................7
1.4.4 General Hardware Specification..................................................................7
2. Equipment Quickly Installation ........................................................................................8
2.1 Installation Notice...................................................................................................8
2.2 Installation Procedure.............................................................................................8
2.2.1 Install SIM Card............................................................................................8
2.2.2 Antenna Installation....................................................................................10
2.2.3 Network Cable Connection of Equipment..................................................10
2.2.4 Power Cable Connection of Equipment.....................................................10
3. Network Configuration...................................................................................................11
3.1 Attentions..............................................................................................................11
3.2 General Feature Codes for System Setting.........................................................11
3.3 Static IP Configuration.............................................................错误！未定义书签。
3.4 DHCP Configuration................................................................错误！未定义书签。
4. WEB configuration.........................................................................................................12
4.1Access the System Through HTTP......................................................................12
4.2 WEB Configuration...............................................................................................13
4.3 System Information ..............................................................................................13
4.3.1 System Information....................................................................................13
4.3.2 Mobile Information......................................................................................14
4.3.3 SIP Information...........................................................................................16
4.4 Statistics................................................................................................................17
4.4.1 TCP/UDP....................................................................................................17
4.4.2 RTP ............................................................................................................17
4.4.3 SIP Call History..........................................................................................18
4.4.4 IP to GSM Call History...............................................................................18
4.5 Network Configuration..........................................................................................19
4.5.1 Local Network ............................................................................................19
4.5.2 VLAN Parameter........................................................................................21
4.5.3 ARP ............................................................................................................22
4.6 Mobile Configuration ............................................................................................23
4.6.1 Basic Configuration....................................................................................23
4.6.2 Mobile Configuration..................................................................................24

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Figure 4-6-2 Mobile State....................................................................................24
4.6.4 PIN Management.......................................................................................26
4.6.5 SMSC.........................................................................................................26
4.6.6 SMS............................................................................................................27
4.6.7 USSD .........................................................................................................28
4.6.8 Carrier ........................................................................................................29
4.6.9 BCCH.........................................................................................................29
4.7 Routing Configuration...........................................................................................30
4.7.1 Routing Parameter.....................................................................................30
4.7.2 IP->Tel Routing...........................................................................................30
4.7.3 Tel->IP Routing...........................................................................................31
4.8 Manipulaton Configuration...................................................................................33
4.8.1 IP->Tel Destination Numbers.....................................................................33
4.8.2 Tel->IP Source Numbers............................................................................35
4.8.3 Tel->IP Destination Numbers.....................................................................37
4.9 Operation..............................................................................................................38
4.9.1 IP->Tel Operation.......................................................................................38
4.9.2 Tel->IP Operation.......................................................................................40
4.10 Port Group Configuration ...................................................................................41
4.10.1 Port Group................................................................................................41
4.11 IP Trunk Configuration........................................................................................42
4.11.1 IP Trunk ....................................................................................................42
4.11.2 IP Trunk Group.........................................................................................43
4.12 System Configuration.........................................................................................44
4.12.1 Service Configuration...............................................................................44
4.12.2 SIP Configuration.....................................................................................46
4.12.3 Port Configuration....................................................................................49
4.13 Digit Map ............................................................................................................50
4.14 Tools ...................................................................................................................52
4.14.1 Firmware Upload......................................................................................52
4.14.2 Management Parameter..........................................................................52
4.14.3 Config Backup..........................................................................................53
4.14.4 Config Restore.........................................................................................54
4.14.5 IVR Voice Prompt Upload........................................................................54
4.14.6 Ping Test...................................................................................................54
4.14.7 Tracert Test...............................................................................................55
4.14.8 Username & Password............................................................................55
4.14.9 Factory Reset...........................................................................................56
4.14.10 Restart....................................................................................................56
5. FAQ................................................................................................................................57
6. Glossary.........................................................................................................................59

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1. Equipment Introduction
This chapter mainly introduces functions and structures of DWG2000B-16G.
1.1 Introduction
DWG2000B-16G is full functions VoIP gateway based on IP and GSM network, which
provides a flexible network configuration, powerful features, and good voice quality. It
works for carrier grade, enterprise, SOHO, residential users for cost-effective solution.
1.2 Scenario of Applications of Products
DWG2000B-16G provides access of GSM network.
With the development of users and telecom service, mobile network and fixed network
integration will be steadily increasing. DWG2000B-16G provides high quality VoIP service
which perfectly meets the requirement. This is a scenario shown as figure 1-2-1
Figure 1-2-1 Network scenario

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1.3 Product Appearance
The appearance of DWG2000B-16G shows as follow
Figure 1-3-1 Front view of DWG2000B-16G
Table 1-3-1 Description of Front view
Ind
ex
Sign
Description
1
LAN
Ethernet Interface,10/100M Base-TX, RJ-45
2
CONSOLE
Serial port is a serial communication physical interface through which
information transfers in or out one bit at a time, DB-9 connector
3
RST
If keep press for 3 seconds, RUN lamp keeps light, means restore IP
and password; If keep press for 8 seconds, means restore factory.
4
RUN
Indicate the status of the device.
5
PWR
Indicate the status of the power connection
6
ANT
Interface
Standard antenna interface
7
ANT
indicator
Indicate the status of the SIM card register
8
ANT
An antenna (or aerial) is an electrical device which converts electric
currents into radio waves, and vice versa
Figure 1-3-2 Rear view of DWG2000B-16G

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Table 1-3-2 Description of Rear view
Ind
ex
Sign
Description
1
Power Switch
Power Switch of the device
2
AC Power
Input
110~240VAC,50~60Hz, 1.2A
1.4 Functions and Features
1.4.1 Protocol Standard Supported
Standard SIP and MGCP(option) protocol;
Simple Traversal of UDP over NATs (STUN);
Point-to-point protocol over Ethernet (PPPoE);
Hypertext Transfer Protocol (HTTP);
Dynamic Host Configuration Protocol (DHCP);
Domain Name System (DNS);
ITU-T G.711α-Law/μ-Law、G.723.1、G.729AB;
PPTP
1.4.2 System Function
PLC: Packet loss concealment
VAD: Voice activity detection
CNG: Comfort Noise Generation
Local/Remote SIM card work mode
Adjustable gain of port
DTMF adjustment
Balance alarm
Lock/unlock SIM/UIM
Mobile number display rejection
Sending/receiving SMS
Customize IVR Recording

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White and black list
One number access
OpenAPI for SMS, support USSD
Echo Cancellation (with ITU-T G.168/165 standard)
Automatic negotiate network
Hotline
BCCH
1.4.3 Industrial Standards Supported
Stationary use environment: EN 300 019: Class 3.1
Storage environment: EN 300 019: Class 1.2
Transportation environment: EN 300 019: Class 2.3
Acoustic noise: EN 300 753
CE EMC directive 2004/108/EC
EN55022: 2006+A1:2007
EN61000-3-2: 2006,
EN61000-3-3: 1995+A1: 2001+A2: 2005
EN55024: 1998+A1: 2001+A2: 2003
Certifications: FCC, CE
1.4.4 General Hardware Specification
Power Supply:AC100~240V 50/60HZ DC12V/1A
Temperature: 0~40 ℃（Operation）, -20~80 ℃（storage）
Humidity: 5%～90% RH,
Power Consumption: 35W
Dimensions: 440(W) x 307(D) x 44(H) mm
Net weight: 4.2kg

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2. Equipment Quickly Installation
This chapter mainly introduces DWG2000B-16G hardware installation and connection of
equipment.
2.1 Installation Notice
DWG2000B-16G uses AC power. Power supply should ensure the reliability and stability,
otherwise, it may damage the SIM card or device. In addition, make sure the power supply
connects to ground bar well. With right ground protect connection, that can reduce the
surge voltage caused by lightning that damage the equipment, and ensure voice quality
(note: when calls with irregular noise occurring, please check the power whether connect
ground well). Common measures are as follows:
Making sure that all devices powered in the buildings are in accordance with NEC
(National Electric Code, National Electrical Regulations) Article 250 of manual properly
grounded;
Making sure that the panel of building power supply units used high-quality copper wire
well connect with the ground wire, copper wire specifications shall comply with NEC Table
250-94/95 relevant provisions of the manual. Grounding cable that buried in the building
field, including at least one or several 2.44m deep under the ground, or buried deeply
underground at least 0.76m, with a wire around the building (see NEC manual
specifications the relevant provisions of the table 250-94/95);
Setting up voltage protector between equipment and ground connected to some other
computer equipments (either directly or through other devices), such as terminal or printer
must also be plugged into the same surge protector.
Network interface of DWG2000B-16G supports RJ45 standard with 10Mbps or 100Mbps
network.
Wireless section, inserting SIM card directly, GSM channel should work properly.
2.2 Installation Procedure
2.2.1 Install SIM Card
When installing SIM card, opening blank panel of SIM slot, procedure shows as below:
Pull out the GSM user board

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Inset the SIM card to the SIM slot
Push in the GSM user board
Figure 2-2-1 Pull out the GSM user board
Figure 2-2-2 I Inset the SIM card to the SIM
Figure 2-2-3 Push in the GSM user board

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2.2.2 Antenna Installation
Figure 2-2-4 Antenna Installation
2.2.3 Network Cable Connection of Equipment
Figure 2-2-5 DWG2000B-16G connection
2.2.4 Power Cable Connection of Equipment
Figure 2-2-6 DWG2000B-16G connection

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3. Network Configuration
In this chapter we will introduce the initial configuration of DWG2000B-16G. All of the
network parameters of the gateway can be configured by IVR guidance.
3.1 Attentions
In each step, if user hears an IVR message of “setting successful”, which means that user
has finished this step successfully. However, if user hears a “setting failed” message,
please check redo that step again.
3.2 General Feature Codes for System Setting
Table 3-2-1 Feature codes for system setting
Dial numbers
Features
*150*a#
Set IP address(static/DHCP), a can be digit 1 or 2,*150*1# is static IP
address mode, *150*2# is DHCP mode
*152*a*b*c*d
#
Configure IP address, a, b, c, d are the four fields of IP address.
*153*a*b*c*d
#
Configure subnet mask. a, b, c, d are the four fields of the subnet
mask
*156*a*b*c*d
#
Configure the device gateway, a, b, c, d are the four fields of the
device gateway
*158#
Report the IP address
*195#
Play voice record
*198#
Clear voice record
*199#
Setting Record. dial*199# start record(≤ 20s), then press # end the
recording
*111#
Restart device

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4. WEB configuration
This charpter describes web configuration of DWG2000B-16G.
4.1 Access the System through HTTP
Enter IP address of DWG2000B-16G in browser. The default IP of LAN port is
192.168.11.1. and the GUI shows as below:
Figure 4-1-1 WEB log interface
Enter username and password and then click “OK” in configuration interface. The default
username and password are “admin/admin”. It is strongly recommended, change the
default password to a new password for system security.

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4.2 WEB Configuration
DWG2000B-16G WEB configuration interface consists of the navigation tree and the
detail configuration interfaces.
Figure 4-2-1 WEB introduce
Go through navigation tree, user can check, view modify, and set the device configuration
on the right of configuration interface.
4.3 System Information
System information interface shows the basic information of status information, Mobile
information and SIP information.
4.3.1 System Information

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Figure 4-3-1 system information
Table 4-3-1 Description of system information
MAC Address
Displays the current MAC of the gateway, for example:
00-1F-D6-1B-3D-02
Network Mode
DWG2000B-16G works on bridge mode
Network
Shows IP address and subnet mask
DNS Server
Displays DNS server IP address in the same network with the gateway
System Up
Time
Shows the time period of the device running. For example,:1h: 20m,
24s
Traffic Statistics
Calculates the netflow, including the total bytes of message received
and sent.
Version info
shows the current firmware version
4.3.2 Mobile Information
Figure 4-3-2 Mobile information

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Table 4-3-2 Description of mobile information
Port
Number of GSM/CDMAports .
Type
Indicates the current type of network. Such as CDMAor GSM
IMSI
International Mobile Subscriber Identity, it is the uniquely identifies of SIM
card
Status
Indicates the connection status of current GSM / CDMAmodule
Remaining
Call Duration
Limite a call duration to the SIM card, when call duration is out of that
duration, the call would be discontinued. This option shows remaining
talk time.
Carrier
Displays the network carrier of current SIM card.
Signal
Quality
Displays the signal strength of in each channels of GSM / CDMA.
ASR
Answer Seizure Ratio is a measure of network quality. Its calculated by
taking the number of successfully answered calls and dividing by the total
number of calls attempted. Since busy signals and other rejections by the
called number count as call failures, the ASR value can vary depending
on user behavior.
ACD
The Average Call Duration (ACD) is calculated by taking the sum of

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billable seconds (bill sec) of answered calls and dividing it by the number
of these answered calls.
PDD
Post Dial Delay (PDD) is experienced by the originating customer as the
time from the sending of the final dialled digit to the point at which they
hear ring tone or other in-band information. Where the originating network
is required to play an announcement before completing the call then this
definition of PDD excludes the duration of such announcements.
Call Status
Show the Status of port, include idle and active
"Idle" means there is no call on this channel
"Active" means the call is
4.3.3 SIP Information
Figure 4-3-3 SIP information
Displays registration status information with Softswitch platform or SIP Server
Table 4-3-3 Description of SIP information
Port
The number of GSM channel, DWG2000B-16G has 16 ports
SIP User ID
SIP registration account which are provided by the Softswitch and SIP
server
Register
Status
Shows the registration status of VoIP channel, including registered and
unregistered.
Status
Show the status of port, Include "onhhok" and "offhook"

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4.4 Statistics
4.4.1 TCP/UDP
Figure 4-4-1 TCP/UDP Statistics
4.4.2 RTP
Figure 4-4-2 RTP
Table 4-4-1 Description of RTP Statistics
Port
The port of RTP statistics
Payload Type
The voice code of this channel, Include
G.723.1/PCMA/PCMU/G.729AB
Packet Period
Time of packaging
Local Port
Local port of transmitting RTP packages
Peer IP
End of equipment IP address
Peer Port
Peer port of receiving RTP packages
Send Packet
Total of sending RTP packages
Recv Packet
Total of receiving RTP packages
Loss Packet
Total of losing RTP packages
Jitter
Length of delay jitter
Duration
Time(s)
Both ends of the call time

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4.4.3 SIP Call History
Figure 4-4-3 SIP Call History
Table 4-4-2 SIP Call History
Port
The port of Call statistics
Incoming
Received
The amount of received incoming calls which coming from IP part
Incoming
connected
The amount of incoming calls which have connected
Incoming
Answered
The amount of incoming calls which answered by IP part
Incoming Failed
The amount of incoming calls which failed
Outgoing
Attempted
The amount of outgoing calls which attempted to IP part
Outgoing
Connected
The amount of outgoing calls which have connected
Outgoing
Answered
The amount of outgoing calls which answered by IP part
Outgoing Failed
The amount of outgoing calls which failed
4.4.4 IP to GSM Call History
Figure 4-4-4 IP to GSM Call History

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Port
Device GSM port
Call
Statistics the number of calls in this port
Duration
Statistics call total time
Answered
Statistics response times
Call Failed Caused by SIP
Statistics cause of call failure from SIP, include:canceled/
timeout/ not allowed/ Negotiation failed
Call Failed Caused by
GSM
Statistics cause of call failure from GSM, include: Busy/ no
answer/ no dialtone/ no carrier
4.5 Network Configuration
4.5.1 Local Network
Figure 4-5-1 Local Network