Dogtra 280NCP Tlatinum Series User manual

MAIN FEATURES
PRODUCT SAFETY AND HEALTH
STATEMENTS
PACKAGE CONTENTS
DESCRIPTION OF TRANSMITTER
PARTS
BUTTON FUNCTIONS
DESCRIPTION OF COLLAR/RECEIVER
PARTS
BATTERY CHARGER
TESTING YOUR COLLAR
FITTING THE COLLAR ON THE DOG
CHARGING THE BATTERIES
RECEPTION
METAL BELT CLIP ACCESSORY
BASIC MAINTENANCE
TROUBLE SHOOTING GUIDE
WARRANTY AND REPAIR
INFORMATION
EC DECLARATION OF CONFORMITY
2
3
4
5
13
17
21
22
24
27
30
31
33
34
37
42
1
CONTENTS

2
Easy-to-use, ergonomic transmitter.
Rheostat dial allows for gradual increases in
stimulation intensity with no jumps between
levels (0-127).
Two-dog models allow the trainer to control two
different dogs from one transmitter.
has a 1/2-mile
range.
Stimulation type - Nick ,Constant and non-
stimulating pager/vibration.
Rechargeable, user-replaceable Ni-MH batteries
Fully Waterproof collar/receiver and transmitter.
No external antenna on the collar/receiver.
One-charger system allows the transmitter and
receiver(s) to be charged at the same time.
Over 999 different identity codes to prevent
signal match-up with other e-collars.
Easily visible blue LCD screen displays exact
level of stimulation and can be seen in the dark or
low light conditions.
Three bar battery life indicator and LED colored
indicator to show remaining battery life.
MAIN FEATURES
MAIN FEATURES
3
PRODUCT SAFETY AND HEALTH STATEMENTS
Proper e-collar use
Dogtra e-collars are intended for the sole purpose
of behavior modification of dogs. They are not
intended for human use or use on other animals.
Dogtra Company does not assume any liability for
improper use of the Dogtra e-collar.
Aggressive dogs
Dogtra does not recommend using the e-collar to
correct dogs that are aggressive towards other dogs or
people. In many such cases the dog will associate the
stimulation with the other dog or individual and
become even more aggressive. Dog aggression is best
treated by a dog-training specialist.
Interference with other electronic devices
Dogtra’s industry-leading technology filtering
system ensures minimal interference with other
electronic devices (garage door openers, pacemakers,
etc.). Our digital microprocessor offers thousands of
unique codes to eliminate frequency match-up with
other Dogtra e-collars.
Inadvertent activation
If the constant button is held down for 12 seconds
or more the unit will automatically shut down. It will
reactivate when the button is released.
PRODUCT SAFETY AND HEALTH STATEMENTS

Transmitter
Receiver (two collar receivers for
Dogtra two-dog models)
Battery charger and splitter cable
Metal belt clip accessory
Owner’s manual
COLLAR
PACKAGE CONTENTS
4
PACKAGE CONTENTS
5
DESCRIPTION OF TRANSMITTER PARTS
DESCRIPTION OF
TRANSMITTER PARTS
transmitter (1-dog)
Antenna
Battery Charging
Receptacle &
Rubber Plug
On/Off Magnetic
Red Dot
Pager
Button
ON/OFF
Switch
LCD Screen
Rheostat
Intensity Dial
Indicator Light
(LED Window)
“Nick” Button
“Constant” Button

6
DESCRIPTION OF TRANSMITTER PARTS
DESCRIPTION OF
TRANSMITTER PARTS
transmitter (2-dog)
Antenna
Nick/Constant
Toggle Switch
Battery Charging
Receptacle &
Rubber Plug
1st-dog
Pager
(Gray Button)
2nd-dog
Pager
(Orange Button)
ON/OFF
Switch
LCD Screen
Rheostat
Intensity Dial
Indicator Light
(LED Window)
1st-dog
Nick &Constant
(Gray Button)
2nd-dog
Nick &Constant
(Orange Button)
7
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Antenna
A short 2 antenna is supplied with the
transmitter.
The antenna must be fastened to the
transmitter before using the unit.
On/Off Magnetic
Red Dot

8
DESCRIPTION OF TRANSMITTER PARTS
Rheostat Intensity Dial
The Rheostat Intensity Dial is located on the
top of the transmitter: (0) being the lowest level
and (127) being the highest. The LCD screen
shows the intensity level during operation.
9
DESCRIPTION OF TRANSMITTER PARTS
LCD Screen
The LCD screen indicates the stimulation
level (0-127) on the screen.
The LCD battery life indicator shows 3 bars
at full charge, 2 bars at medium charge and 1 bar
when it needs to be charged. The battery life
indicator only specifies the remaining charge for
your transmitter. To find the remaining charge
for your receiver, observe the LED on the
collar/receiver.
Green = full charge
Amber = medium charge
Red = needs charge

10
DESCRIPTION OF TRANSMITTER PARTS
Care for LCD Transmitters in Cold Temperature
In cold temperatures (10 degrees F or
below), the Liquid Crystal Display (LCD) on
your transmitter may be dim or slow to respond.
Wait until the display becomes visible before
selecting any training level.
Even though the LCD screen might be dim or
slow to respond when you push the Nick or
Constant button, the transmitter will still function
properly. In the occurrence of extremely cold
weather, the LCD screen might take a moment to
respond causing the intensity level to freeze at
that current level. In this situation, if you turn the
Rheostat Intensity Dial, and the intensity level on
the screen does not increase, yet you emit an
electrical stimulation, the level will be in
agreement with the new changed intensity level.
In this situation, it is ideal to either wait until
your transmitter is back to working order before
emitting a correction, or while holding the
constant button down slowly turn the Rheostat
Intensity Dial while watching your dog’s
reaction. Do not turn the Rheostat Intensity Dial
at a rapid increase because the collar/receiver
will emit a static correction based on the level of
the Rheostat Intensity Dial, which might not be
correctly reflected on the LCD screen.
11
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Indicator Light (LED Window)
The transmitter LED indicator light is
located near the Rheostat Intensity Dial. It will
flash every 2 seconds when the transmitter has
been turned on. The color of the light indicates
the status of battery life. It flashes green when
the battery is fully charged and turns to amber
when the battery is at medium charge. It is
acceptable to charge your unit even at medium
charge without any damage incurred to your
collar. When the transmitter indicator emits a
blinking red light, the battery needs to be
recharged.
(Green = full charge, Amber = medium
charge, Red = needs charge).

12
DESCRIPTION OF TRANSMITTER PARTS
Transmitter Battery Charging Receptacle &
Rubber Plug
Located on the backside of the transmitter,
the charging receptacle is covered by a rubber
plug. Insert one end of the battery charging cable
into the receptacle to charge the battery (See
Battery Charging Procedure on page 28).
After charging is completed, close the
receptacle with its rubber plug to make sure dirt
or water does not get inside.
13
BUTTON FUNCTIONS
The transmitter for the
single dog unit has four buttons (one on the
face of the transmitter, two on the left side and
one on the right side).
BUTTON FUNCTIONS
Nick
Pager
ON/OFF
Switch
Constant
(1-dog)
“Nick” Button
The “Nick” button is located on the top left.
It is imprinted with the letter “N” for an easy,
clear selection. When the “Nick” button is
pushed the receiver emits a single pulse of
electrical stimulation.

14
BUTTON FUNCTIONS
“Constant” Button
The “Constant” button is located on the
bottom left. Pressing the “Constant” button gives
continuous stimulation as long as the button is
pushed, for up to 12 seconds. If the button is not
released after 12 seconds, the stimulation will
automatically turn off as a safety feature. The
collar will be ready to be reactivated once the
button has been released.
“Pager” Button
The “Pager” button is located on the face of
the transmitter. Pressing it will give non-
stimulating vibration as long as the button is
depressed, for up to 12 seconds.
Transmitter Power ON/OFF
The button on the right side of the transmitter
is the “ON/OFF” button that activates the
transmitter and LCD screen only.
To turn the transmitter on, press the
“ON/OFF” button on the right side until the
LCD screen illuminates.
To turn the transmitter off, press the
“ON/OFF” button on the right side of the
transmitter. When the LCD screen displays
“OFF” release the button.
“Nick” & “Constant” Toggle Switch
Located on the face of the transmitter is a
toggle switch. The toggle switch has
a setting for “Nick” and another for
Constant . The color-coordinated buttons
(orange for the orange receiver/collar and gray
for the black receiver/collar) will implement
the desired stimulation based on the toggle
switch setting.
15
BUTTON FUNCTIONS
The two-dog
unit has five buttons and a toggle switch on the
transmitter.
Two on the face of the transmitter, two on
the left side, and one on the right side.
(2-dog)
Nick/Constant
Toggle Switch
1st-dog
Pager
(Gray Button)
2nd-dog
Pager
(Orange Button)
ON/OFF
Switch
1st-dog
Nick & Constant
(Gray Button)
2nd-dog
Nick & Constant
(Orange Button)

16
BUTTON FUNCTIONS
When either the orange or gray stimulation
button is pressed and the toggle is set on “Nick”
the receiver emits a single pulse of electrical
stimulation.
When you press either the orange or gray
stimulation button, and the toggle is set on
“Constant”, the receiver emits a continuous
stimulation as long as the button is pushed, for
up to 12 seconds to the corresponding collar. If
the button is not released after 12 seconds, the
stimulation will automatically turn off as a
safety feature. The collar will be ready to be
reactivated once the button has been released.
“Pager” Button
The “Pager” buttons are located on the face
of the transmitter. The orange button
corresponds with the orange receiver/collar and
the gray with the black receiver/collar. Pressing
it will give non-stimulating vibration as long as
the button is depressed, for up to 12 seconds.
17
DESCRIPTION OF COLLAR / RECEIVER PARTS
DESCRIPTION OF
COLLAR / RECEIVER PARTS
On/Off Magnetic Red Dot
Contact Points
Indicator Light
(LED Window)
Battery Charging
Receptacle
and Cover
Collar strap

18
DESCRIPTION OF COLLAR / RECEIVER PARTS
Receiver ON/OFF Magnetic Red Dot
To activate the receiver/collar, place the red
dot on the back of the transmitter to the red dot
on the collar/receiver. Hold the two red dots
together for a moment until the LED light on the
receiver/collar comes on.
To deactivate the unit, repeat the same
procedure holding the two red dots together
momentarily. The LED light will turn red for a
brief moment indicating that the collar/receiver
is now shut off.
Receiver Indicator Light (LED window)
Located on the front of the receiver/collar,
the indicator light comes on and blinks once
every 2 seconds after the collar has been turned
on. The color of the LED indicates the battery
life of the receiver.
(Green = full charge, Amber = medium
charge, Red = needs charge)
When the “Constant” button on the
transmitter is pushed, the collar indicator light
will glow steadily (either green, amber, or red
based on the remaining battery life), as long as
you hold the button down, for up to 12 seconds.
When the “Nick” button is pushed, the light
comes on for a fraction of a second.
19
DESCRIPTION OF COLLAR / RECEIVER PARTS

20
DESCRIPTION OF COLLAR / RECEIVER PARTS
Receiver Battery Charging Receptacle & Rubber
Plug
On the inside of the collar receiver, next to
the collar strap, is a battery-charging receptacle
with a rubber plug.
Internal Antenna
All Dogtra E-collars have non-exposed
antennas that are located inside the
collar/receiver.
21
BATTERY CHARGER
The battery charger and charging cables
allow you to charge both the transmitter and
receiver at the same time. The battery charger is
designed for a 120-volt wall outlet. (European
230-volt AC chargers and 12-volt car chargers
are also available.)
To use the battery charger for the two-dog
unit, combine both sets of battery charging
(splitter) cables as shown. This enables you to
charge the transmitter and both receivers at the
same time.
BATTERY CHARGER
Charging Cable
120 volt
Charger
Wall Outlet
Two-dog unit only

22
TESTING
1. To activate your
place the red dot on the back of the
transmitter to the red dot on the
collar/receiver. Hold the two red dots
together for a moment until the green
colored LED indicator light comes on. The
indicator light will blink every two seconds
showing the unit is charged and ready to
use. (If the indicator light emits a red color,
the batteries need to be charged.)
TESTING YOUR COLLARS
23
TESTING
2. The indicator light(LED) on the collar receiver
will light briefly when the nick button is
pressed. Pressing the Constant button will light
the indicator for as long as you hold the button
down, up to twelve seconds.
3. As a safety feature, the
will automatically shut off stimulation if the
Constant button is depressed for twelve
seconds or longer. The button will be ready to
be reactivated once the button is released.

24
FITTING THE COLLAR ON THE DOG
FITTING THE COLLAR
ON THE DOG
PROPER FIT
The collar should be fitted so that the
surgical stainless steel contact points press
firmly against the dog’s skin. You should be
able to fit a finger in between the contact
point and your dog’s skin. The best location
is either side of the dog’s windpipe.
25
FITTING THE COLLAR ON THE DOG
IMPROPER FIT
A loose fit can allow the collar to move
around on the dog’s neck. When this happens,
the contact points may rub the skin and cause
irritation. If the collar is too loose, electrical
contact will be inconsistent and your corrections
will be inconsistent also.
Dogtra uses surgical stainless steel contact
points and Anti-microbial plastic to protect the
dog’s skin.
ATTENTION!
Avoid having the dog wear the collar for
more than 8 hours out of every 24-hour period.
Leaving the points on the same spot for extended
periods of time can cause skin irritation. If the
dog is to wear the e-collar for long periods,
occasionally reposition the collar so that the
contact points are moved to a different location
on the dog’s neck.

INTENSITY SELECTION
The has a
Rheostat Intensity Dial on the top of the
transmitter. (0 is the lowest and 127 is the
highest). Remember that you will need to adjust
the setting (upward or downward) depending on
your dog’s temperament and threshold for
stimulation. Also, as the dog’s attitude changes,
especially during times of increased excitement
or distraction, you may need to adjust the
intensity level.
NOTE : The stimulation intensity can be
adjusted even while the stimulation is
in use.
26
FITTING THE COLLAR ON THE DOG
uses Ni-MH
(Nickel-Metal-Hydride) batteries.
1. Charge the unit before using the unit for
the first time.
2. Do not charge the batteries near any
flammable substances.
3. Fully charge the batteries for 10 hours if
the unit is to be stored without use for a
period of 3 months or more.
CHARGING THE BATTERIES
27
CHARGING THE BATTERIES

Battery Charging Procedure
1. Attach the charging cables to both the
transmitter and receiver(s), as shown on page
27.
2. Plug the charger into a 120-volt wall outlet
or, if using the accessory field charger, plug
into a cigarette lighter. (Use a 230-volt
European charger for Europe.) When
properly plugged in, all indicator lights
should glow red.
The receiver automatically turns off when
you insert the charging cable into the battery-
charging receptacle on the receiver.
28
CHARGING THE BATTERIES
Recharge the unit if :
The LED indicator light on the collar
receiver is emitting a red color.
If the 3 bar indicator on the transmitter LCD
shows just 1 bar.
The indicator light on the transmitter or
receiver will not come on.
The transmitter or receiver dose not stay on
when one of the stimulation or pager buttons
is pushed.
29
CHARGING THE BATTERIES
3. After charging, cover the battery charging
receptacles with the rubber plugs on the
transmitter and receiver.
4. The battery is fully charged with a 10-hour
charge. The lights will stay red during the
charging process. They DO NOT turn green
when fully charged. Charging the batteries
for more than 10 hours at one time will not
extend the battery life.

METAL BELT CLIP ACCESSORYRECEPTION
31
METAL BELT CLIP ACCESSORY
To attach the metal belt clip to your transmitter,
follow the steps below.
The final result should look like step 2.
The
collar has a range of 1/2-mile. Depending on the
way you use your transmitter, the range may
vary.
Hold the transmitter away from your body
and avoid touching the antenna, to get the
greatest range.
For maximum signal strength, keep your unit
properly charged.
Maximum Range
Typical Range
Minimum Range
30
RECEPTION

32
ACCESSORIES
The following items may be purchased
separately by calling our customer service at
[phone]. You may also browse the
selection at www.dogtra.com.
European Charger
Designed for use with 230V AC electrical
outlets in Europe.
Field Auto Charger
Designed for use with the 12-volt cigarette
lighter in your car.
ACCESSORIES BASIC MAINTENANCE
33
BASIC MAINTENANCE
Be sure that the rubber charging plugs are
always secured when the collar is in use. If your
plugs break or are ripped, please contact
Customer Service at [email protected] or
[phone] to obtain replacements.
After each session, carefully inspect your
unit for any missing parts or casing damage.
Broken casings on either the receiver or
transmitter may affect the waterproof guarantee
of the unit. The transmitter antenna should be
secured and tight for optimum performance.
Rinse the unit after each session and clean off
any dirt or debris.
Storage Maintenance
Your unit should be fully charged for 10
hours before extended storage. During storage,
the unit should be charged every 3 months for
10 hours, and once before the first use.
When traveling, try to store your units in
room or slightly warmer temperatures. Do not
transport the unit exposed in extreme climates.
Troubleshooting
If you suspect your unit is malfunctioning
please refer to the “Troubleshooting Guide”
before you send your unit in for service.
If you have any questions or concerns, you
may direct your inquiries to [email protected] or
call [phone].

34
TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the receiver is turned on. Place
the two red dots together to activate the
receiver. Push the blue button on the
transmitter until it illuminates to activate the
transmitter.
- Be sure the collar strap is tight enough so
both contact points are touching the dog’s
skin.
- The contact points may be too short for the
dog. To place an order for longer contacts
appropriate for your dog, please call
[phone].
If you are already using the longest contact
point available, you might need to trim
down the hair on the dog’s neck so both
contact points are touching the dog’s skin.
- The intensity level may be too low for your
dog. Keep increasing the stimulation until
the dog responds usually by neck
movement, head shaking, looking over his
shoulder, etc. (response may be very subtle
so pay attention.)
TROUBLESHOOTING GUIDE
35
TROUBLESHOOTING GUIDE
2. The LED indicator light comes on, but I do
not feel any stimulation.
- Your tolerance may be higher than your
dog’s. You may need to try the unit on your
fingertips where sensitivity is higher and/or
increase the stimulation level. Be sure both
contact points are touching both of your
fingertips.
- The battery may be low, check the LED
light for battery life.
- If you have a full charge, and you have done
all of the above, your unit may need to be
serviced. Please contact Customer Service
at [email protected] or [phone].
3. The transmitter has no range, or stimulation
is less when the dog is farther away.
- The antenna(s) may be damaged. To order
parts, please contact Customer Service at
[phone].
- The range indicated on the unit’s box is for
flat terrain. Heavy brush, trees, hills or
moisture will affect the range of your unit.
For best range, hold the transmitter
vertically above your head, and/or try
moving to higher ground.
- Any electrical conductors will affect the
range, such as cars, chain-link dog runs,
metal buildings, and radio towers. For best
results, operate away from these structures.

36
TROUBLESHOOTING GUIDE
4. My collars are not holding a charge.
- The batteries might not be charged properly, or the
charger, splitter and the charging port needs to be
looked at. If you suspect your charger/splitter is
not functioning properly please contact Customer
Service at [email protected] or [phone].
You can send in your charging units to have us
inspect them.
- The charging pin may be damaged. Inside the
charging port, there is a metal pin that should be
standing straight up and stiff. If the pin is
wobbling, broken or missing, you will need to send
the unit in to the Repair Dept. The charging port
must be clean prior to charging, clean the dirt out
with a cotton swab and some rubbing alcohol. If
the dog is in salt-water, be sure to rinse the receiver
and charging port with clean water.
- For Dogtra units over two years old from the
purchase date, the batteries may be replaced. You
can replace them yourself by contacting Dogtra.
Damages incurred to the unit due to improper
battery installation are not covered under any
warranty. Battery replacement is the only time
customers should open the unit, any other
unauthorized servicing or tampering with the unit
voids your limited lifetime warranty. If you are still
having problems after replacing the batteries,
Dogtra strongly recommends sending the unit in for
inspection.
37
WARRANTY AND REPAIR INFORMATION
provides the original
purchaser with a LIMITED LIFETIME
WARRANTY. Limited Lifetime Warranty
begins from the date of purchase. For the first
two years coverage is for both parts and labor,
on all our products purchased new. Accessories
such as, chargers, splitter cables, antennas,
straps and batteries have a one-year warranty
from the date of purchase. Once the first and
second year warranty coverage expires, the
Limited Lifetime Warranty will cover for all
parts except accessories and labor fees. Labor
fees and shipping fees incurred are the
customers’ responsibility. Labor fees will be
variable depending on the extent of work
required. The Limited Lifetime Warranty will
expire 5 years from the date a model is
discontinued in production by Dogtra Company.
WARRANTY AND
REPAIR INFORMATION