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FREQUENTLY ASKED QUESTIONS
1. How long does it take to fully recharge the
batteries and how long do the batteries last for
a recharge? uses Lithium Polymer Batteries,
which provide a rapid charge.
It takes 2~3 hours to recharge the batteries if the
batteries are fully discharged.
The LED indicator light stays on red while the
battery is being charged, and the light will
change into a green color and stay on without
blinking when the battery is completely charged.
It may vary from the frequency of uses, but the
batteries should last for about 2 weeks.
2. How tight should the No Bark Collar be
around my dog’s neck?
•The contact points must have direct contact
with your dog’s skin around the vocal cords of
his neck.
•Adjust the contact points so that they are held
firmly against the dog’s skin.
•Check the fit to prevent excessive pressure by
being able to insert one or two fingers between
the contact points and your dog’s skin.
- If the collar is too loose, it can move around
the dog’s neck or the stimulation will not be
consistent, whereas it may be difficult for
your dog to breath if the collar is too tight.
FREQUENTLY ASKED QUESTIONS
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FREQUENTLY ASKED QUESTIONS
•Mark the desired length of the collar with a pen
for next uses.
•If after finding the desired length of collar you
have an excess of collar strap, it is okay to trim
off the leftover part with a pair of scissors.
However, be sure to leave extra length, if
necessary, to accommodate the future growth
of the dog.
3. My dog seems to be startled at the static
correction. Will the stimulation harm my dog?
•Dogtra No Bark Collar is not intended for the
punishment but for the reinforcement of
behavior modification of dogs.
But if your dog is startled when first using the
dogtra No Bark Collar, remove the collar until
your dog is settled. You may want to turn the
collar off, and put the collar back on him for a
day or so, until he is comfortable. Attempt the
collar again at a lower level when you see that
your dog is more accustomed.
4. How do I get it repaired and get information
about dogtra No Bark Collar?
Most repairs can be completed within 48 hours
after we receive your unit, as long as all needed
parts are in stock. Some repairs, however, will
require additional work time.
For any questions concerning your Dogtra
products call us Toll free at 1-888-811-9111,
(8:30am-4:00pm, Pacific Standard Time).
