Dover Triton 96 Series User manual

96XX FMV HIGHTOPPER
USER GUIDE
VERSION 2.0
TDN 07103-00104 04/01
COPYRIGHT NOTICE
Copyright © 2001 Triton Systems , Inc. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
human or computer language, in any form, by any means whatsoever, without the express
written permission of Triton Systems, Inc.
CORPORATE HEADQUARTERS: RMA (RETURN MATERIAL AUTHORIZATION)
RETURN ADDRESS:
522 E. Railroad Street 21405 B Street
Long Beach, MS 39560 Long Beach, MS 39560
PHONE: [phone]
FAX: [phone]

TRITON SYSTEMS, INC.
FULL MOTION VIDEO - USER GUIDE
ii
Limitation of Liability
The information in this document is subject to change without prior notice in order to improve reliability, design
and function and does not represent a commitment on the part of the manufacturer.
Whilereasonableeffortshavebeenmadetoensuretheaccuracyofthismanual,themanufactureranddistributor
assume no liability resulting from errors or omissions in this manual, or from the use of the information contained
herein.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or consequential damages
arising out of the use or inability to use the product or documentation, even if advised of the possibility of such
damages.
FCC Compliance
Warning:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Note:
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.

FULL MOTION VIDEO - USER GUIDE
TRITON SYSTEMS, INC. iii
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TRITON SYSTEMS, INC.
FULL MOTION VIDEO - USER GUIDE
iv
Contents
SECTION 1 - INTRODUCTION...........................................................................1-1
What is Full Motion Video? ................................................................................................ 1-2
What this User Manual Covers .......................................................................................... 1-2
Safety Precautions............................................................................................................. 1-2
SECTION 2 - DISPLAY .......................................................................................2-1
FMV Display Layout........................................................................................................... 2-2
Video Window.......................................................................................................................................... 2-2
Network/Venue Window .......................................................................................................................... 2-2
News Runner Window ............................................................................................................................. 2-2
Ad Posts Window .................................................................................................................................... 2-2
Poster Window ........................................................................................................................................ 2-3
Ad Banner Window.................................................................................................................................. 2-3
Promotion Window .................................................................................................................................. 2-4
Ticker Window ......................................................................................................................................... 2-4
SECTION 3 - COMPONENTS ............................................................................3-1
FMV Components.............................................................................................................. 3-2
Hightopper Housing ........................................................................................................... 3-2
FMV Module ......................................................................................................................3-4
SECTION 4 - INSTALLATION AND REMOVAL...................................................4-1
Installation Procedure ........................................................................................................ 4-2
Required Tools......................................................................................................................................... 4-2
Parts Supplied ......................................................................................................................................... 4-2
Step 1: Install Hightopper Housing .......................................................................................................... 4-2
Step 2: Install Hightopper Ventilation Fan Power Cable .......................................................................... 4-4
Step 3a: Install FMV 4-Pin Modular Cable Using a Line Sharing Device ................................................ 4-8
Step 3b: Install FMV 4-Pin Modular Cable Using a Dedicated Telephone Line ..................................... 4-12
Step 4: Install Surge Suppressor Module .............................................................................................. 4-13
Step 5: Install FMV Power Cable........................................................................................................... 4-14
Step 6: Install FMV Door Panel Assembly............................................................................................. 4-17
Step 7: Apply power and verify proper operation................................................................................... 4-19
Removal Procedure ..........................................................................................................4-20
Step 1: Turn off and disconnect power to the FMV................................................................................ 4-20
Step 2: Release the Door Panel Assembly from its hinge supports ...................................................... 4-20
Step 3: Disconnect the 4-pin modular and power cables ...................................................................... 4-20
Step 4: Remove the Door Panel Assembly from the Hightopper........................................................... 4-20

FULL MOTION VIDEO - USER GUIDE
TRITON SYSTEMS, INC. v
SECTION 5 - OPERATION .................................................................................5-1
FMV Initialization................................................................................................................ 5-2
FMV Operation .................................................................................................................. 5-3
Sources of Multimedia Content.......................................................................................... 5-3
Telephone-Line Interface ......................................................................................................................... 5-3
CD/DVD................................................................................................................................................... 5-3
FMV Adjustments............................................................................................................... 5-2
Brightness ............................................................................................................................................... 5-2
Volume .................................................................................................................................................... 5-3
Loading Multimedia Content into the FMV......................................................................... 5-3
Step 1: Open the FMV............................................................................................................................. 5-3
Step 2: Open Disk Tray ........................................................................................................................... 5-3
Step 3: Insert Disk ................................................................................................................................... 5-4
Step 4: Close Disk Tray........................................................................................................................... 5-5
Step 5: Close the FMV ............................................................................................................................ 5-5
SECTION 6 - MAINTENANCE ............................................................................6-1
Introduction ........................................................................................................................ 6-2
General Maintenance ........................................................................................................ 6-2
Cleaning the Hightopper Enclosure......................................................................................................... 6-2
Cleaning the LCD Display Screen ........................................................................................................... 6-2
Troubleshooting .................................................................................................................6-2
Locating a Problem ................................................................................................................................. 6-2
Checking Cables and Connections ......................................................................................................... 6-3
Power-On Self Test............................................................................................................ 6-3
General Hardware Problems ............................................................................................. 6-4
Failure in the installation of the Audio driver. ........................................................................................... 6-4
The display screen is dark....................................................................................................................... 6-4
An incorrect date and time are displayed. ............................................................................................... 6-4
The message: “Invalid system disk, Replace the disk, and then press any key” appears during boot. ... 6-4
You hear irregular beeps during operation of the system and the system halts....................................... 6-4
An unidentified message is displayed. .................................................................................................... 6-4
The system cannot access the DVD-ROM drive. .................................................................................... 6-4
You cannot operate the printer................................................................................................................. 6-4
You can’t save data to disk...................................................................................................................... 6-4
You cannot use the mouse. ..................................................................................................................... 6-5
Contacting Your Service provider ...................................................................................... 6-5
APPENDIX A - SPECIFICATIONS..................................................................... A-1
APPENDIX B - LOWTOPPER SIGN REMOVAL................................................ B-1
Equipment Needed ............................................................................................................ B-2
Removal Procedure ........................................................................................................... B-2
APPENDIX C - HIGHTOPPER SIGN REMOVAL............................................... C-1
Equipment Needed ............................................................................................................C-2
Removal Procedure ...........................................................................................................C-2

SECTION 1
INTRODUCTION

TRITON SYSTEMS, INC.
SECTION 1 - INTRODUCTION
1-2
FULL MOTION VIDEO - USER GUIDE
What is Full Motion Video?
The Full Motion Video (FMV) system is a multimedia
presentation option for Triton Systems ATMs. An ATM
equipped with a Full Motion Video system can display
live-action video, graphical animation and text (e.g.
stock quotes, news headlines, advertisement-related
offers,weatherreports,etc.) in a stream of dynamically
changing and eye-catching multimedia events.
To provide an even richer media experience the FMV
alsooffersfull stereoaudiooutputofvoiceand/or music
content.Theaudiochannelcanoperatein conjunction
with and in support of the action in the primary video
pane, or as an independent media experience.
Thevisualmediaelementsaredisplayedwithinahigh-
resolution color screen that is segmented into various
panels or panes, each providing its own dynamically
changing stream of content. The content within each
pane can be displayed independently of the other
panes, or may be synchronized to one or more panes.
What this User Manual
Covers
This User Manual provides the information you need
toinstall,setupanduseyourFullMotion Videosystem.
This includes:
Section 2, Display
•An outline of the typical arrangement of panes in
the FMV display area and a summary of the types
of content that can appear in each pane.
Section 3, Components
•Descriptions of the primary components of the
FMV Hightopper and FMV assemblies.
Section 4, Installation and
Removal
•InstallationprocedurefortheFMVHightopperand
FMV Door Panel Assembly. Removal procedure
for the FMV Door Panel Assembly.
Section 5, Operation
•Basic information on FMV operation. Adjustment
ofFMVcontrols.Procedureforloadingmultimedia
content.
Section 6, Maintenance
•General cleaning and user-level troubleshooting
information.
Safety Precautions
This section is designed to assist you in identifying
potentially unsafe conditions while working with the
FMV. Required safety features have been installed in
the FMV to protect you from injury. However, you
should use good judgment to identify potential safety
hazards:
•Read all of these instructions before installing and
using your Full Motion Video system.
•Followallwarningsandinstructionsmarkedonthe
FMV and/or contained in this User Manual.
•Unplug the FMV from the wall outlet before
cleaning. For cleaning instructions, see Section
6, Maintenance.
•Do not use the FMV near water.
•Do not place the FMV on an unstable cart, stand,
or table. The FMV may fall, causing serious
damage to the unit.
•Slots and openings in the chassis are for
ventilation. To ensure reliable operation of the
FMV and to protect it from overheating, these
openings must not be blocked or covered.

TRITON SYSTEMS, INC. 1-3
FULL MOTION VIDEO - USER GUIDE SECTION 1 - INTRODUCTION
•The FMV should never be placed near or over a
radiator or heater.
•Never push objects of any kind into the FMV
through chassis openings, as they may touch
dangerous voltage points or short out parts that
could result in fire or electric shock.
•Never spill liquid of any kind on the FMV.
•If you use an extension cord with the FMV, make
sure that the total of the ampere ratings on the
devices plugged into the extension cord does not
exceed the extension cord ampere rating. Also,
makesurethat the total of all devices pluggedinto
the wall outlet does not exceed 15 amperes.
•Adjust only those controls that are covered by
these operating instructions, since improper
adjustmentofothercontrolsmay result in damage
and may require extensive work by a qualified
techniciantorestoretheFMVtonormaloperation.
•Do not attempt to service the FMV yourself, as
opening or removing the chassis may expose you
to dangerous voltage. Refer all servicing to
service personnel.
•Unplug the FMV from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
ØIfthepowercordorplugisdamagedor frayed.
ØIf the FMV has been exposed to rain or water.
ØIf the FMV does not operate normally when
the operating instructions are followed.
ØIf the FMV has been dropped or the chassis
has been damaged.
ØIf the FMV exhibits a distinct change in
performance, indicating a need for service.
•Unless the manufacturer indicates that a device
can be hot-plugged, you should turn off the
computer before connecting peripheral devices.
•Do not use or leave the AC Adapter near a fire,
stove, or other hot environment.
•DonotimmersetheACAdapterin water orexpose
it to moisture.
•Do not cover the AC adapter with anything (such
as a book, box, paper, etc.).

SECTION 2
DISPLAY

TRITON SYSTEMS, INC. 2-2
SECTION 2 - FMV DISPLAYFULL MOTION VIDEO - USER GUIDE
FMV Display Layout
TheFMVdisplaysvisualmediaelementswithina high-
resolution color screen. See Figure 2-1. This screen
is segmented into various panels or panes, each
providing its own dynamically changing stream of
content.
There are eight basic panes, which can be organized
intoafiveorsix-panedisplay(somepanescanappear
inthesame physical area of the display). The typesof
panes are listed here:
•Video Window
•Network/Venue Window
•News Runner Window
•Ad Posts Window
•Posters Window
•Ad Banner Window
•Promotions Window
•Ticker Window
Refer to Figure 2-2 (Five-Pane Display) and Figure 2-
3 (Six-Pane Display) as you read the following
descriptions of the display panes.
Video Window
This pane provides an 800 (wide) x 600 (high) pixel
display window. This pane will typically display full-
motion video and animation effects. It is capable of
displaying a wide range of graphical media formats,
such as MPEG, AVI, and QuickTime Movie clips.
Network/Venue Window
This pane provides a 224 (wide) x 128 (high) pixel
display window. This pane will usually display smaller
animated text and graphics which may, for example,
be utilized to reflect the logo or other brand-specific
images and advertising text related to the business
operating the ATM, or perhaps the network or
organizationthatprocessestheATM transactions. This
pane can display “web page”style text (i.e. HTML
format) and graphical elements such as animated GIF
images.
News Runner Window
This pane provides a 224 (wide) x 472 (high) pixel
display window. This pane can display animated text
and graphic content related to current news headlines
or other current events. This pane can display “web
page”styletext(i.e.HTML format)andgraphicaleffects
such as animated GIF images.
Ad Posts Window
This pane provides a 224 (wide) x 472 (high) pixel
display window. This pane can display animated text
and graphic content, typically focused on the
presentation of product or service-related advertising.
Thispanecandisplay“webpage”style text (i.e. HTML
format) and graphical effects such as animated GIF
images.
Figure 2-1. FMV Multimedia Display.

SECTION 2 - DISPLAY
TRITON SYSTEMS, INC. 2-3
FULL MOTION VIDEO - USER GUIDE
Poster Window
This pane provides a 224 (wide) x 472 (high) pixel
displaywindow. This pane candisplaytextandgraphic
content, typically focused on the presentation of
product or service-related advertising in a fixed or low
refresh rate image. This pane can display “web page”
styletext(i.e.HTMLformat)andgraphicaleffects such
as animated GIF images.
Figure 2-2. Five-Pane Display.
Ad Banner Window
This pane provides a 500 (wide) x 168 (high) pixel
display window. This pane can display animated text
and graphic content, typically focused on the
presentation of product or service-related advertising.
Thispanecandisplay“webpage”style text (i.e. HTML
format) and graphical effects such as animated GIF
images.

TRITON SYSTEMS, INC.
SECTION 2 - DISPLAY
2-4
FULL MOTION VIDEO - USER GUIDE
Figure 2-3. Six-Pane Display.
Promotion Window
This pane provides a 524 (wide) x 128 (high) pixel
display window. This pane can display animated text
(HTML-style),typicallyfocusedonproductpromotions.
Ticker Window
This pane is only available on the six-pane display.
This pane is positioned in the lower part of the space
normallyfullyoccupiedbythe VideoWindow.Thepane
providesan800(wide) x 40(high)pixeldisplaywindow.
Thispanetypicallypresentsmovingtext using avariety
of scrolling marquee or “ticker-tape”display modes.

SECTION 3
COMPONENTS

TRITON SYSTEMS, INC.
SECTION 3 - COMPONENTS
3-2
FULL MOTION VIDEO - USER GUIDE
FMV Components
The FMV system consists of the following major
components:
•FMV Hightopper Housing
•FMV Door Panel Assembly
FMV Hightopper Housing
TheFMVHightopper Housing is a two-part removable
extension to the top of the ATM. The Hightopper
provides a support frame to hold the FMV Door Panel
Assembly.
The front and rear halves of the Hightopper Housing
are pre-assembled at the factory. The front half
provides a large opening into which the front panel is
insertedduringtheinstallation procedure (see Section
4, Installation and Removal, for details). See Figure 3-
1 for a view of the Hightopper Housing with FMV Door
Panel Assembly installed.
Door Panel Assembly
TheFMVDoorPanelAssemblyismadeupoftheFMV
module, stereo speakers and front panel frame. Refer
toFigures3-2through3-4forvariousviewsof the FMV
Door Panel Assembly.
Figure 3-1. FMV Hightopper Housing.
Figure 3-2. FMV Door Panel Assembly (Front View).
Figure 3-3. FMV Door Panel Assembly (Isometric View).

SECTION 3 - COMPONENTS
TRITON SYSTEMS, INC. 3-3
FULL MOTION VIDEO - USER GUIDE
Hightopper Rear Panel
A ventilation fan is installed on the rear panel of the
Hightopper Housing, as shown in Figures 3-6a and 3-
6b. This fan helps ensure the FMV module is
maintained at the proper operating temperature.
Once installed, the panel assembly can only be
unlocked and opened using the provided access key.
The key remains in the lock mechanism and can only
be removed once the key is turned to the locked
position.
Whenopen,thepanel lowerstoafixedaccessposition,
as shown in Figure 3-5.
Figure 3-4. FMV Door Panel Assembly (Rear View).
Figure 3-5. FMV Door Panel Access Position.
Figure 3-6a. Hightopper Rear Panel.
Hightopper Ventilation Fan
Figure 3-6b. Hightopper Rear Panel.
Hightopper Ventilation Fan

TRITON SYSTEMS, INC. 3-4
SECTION 3 - COMPONENTSFULL MOTION VIDEO - USER GUIDE
Hightopper Side Panels
ThesidesoftheHightopperHousingprovideopenings
intowhichadvertisingpanels canbeinserted,asshown
in Figure 3-7.
FMV Module
The FMV chassis is a PC-based control module with
integrated high-resolution LCD display, internal RAM
andharddrivestorage,floppy diskandCD/DVDdrives.
The FMV module is attached to the removable front
panel assembly.
Front View (Figure 3-8)
LCD Display. The FMV offers a high-resolution color
Liquid Crystal Display (LCD) screen that displays the
visual component of multimedia content.
Figure 3-7. Hightopper Side View.
Advertising Sign Panel
Rear Panel
Front Panel
Figure 3-8. FMV Module (Front View).

TRITON SYSTEMS, INC. 3-5
SECTION 3 - COMPONENTSFULL MOTION VIDEO - USER GUIDE
Rear View (Figure 3-9)
Speaker connector. Provides an output to the stereo
speakers, which are attached to the Hightopper front
panel assembly.
Power button. Press this button to apply power to the
FMV module. To remove power from the FMV, press
and hold this button for at least 5 seconds to initiate
the power-down sequence.
LED indicator. This LED will illuminate whenpower is
applied to the FMV module.
Volume buttons. These buttons enable you to adjust
the audio volume.
Figure 3-9. FMV Module (Rear View).

TRITON SYSTEMS, INC. 3-6
SECTION 3 - COMPONENTSFULL MOTION VIDEO - USER GUIDE
Top View (Figure 3-10)
Brightness control. This is a thumb wheel control,
usedtoincreaseordecrease thebrightnessoftheFMV
display.
Ext. microphone jack. This mono microphone jack
can used to connect an external microphone to the
FMV.
PCMCIA socket buttons. TheFMVhas two PCMCIA
connectors (two PCMCIA type II connectors or one
PCMCIA type III connector).
PCMCIA socket cover. Openthis cover to access the
PCMCIA sockets. The computer’s PCMCIA sockets
let you extend the capabilities of the FMV by inserting
PC cards.
Headphone jack. Connect stereo headphone to this
jack to listen to the FMV audio output.
IEEE 1394 (Optional). The 1394 designation is an
IEEE protocol for a high performance serial bus. The
need for 1394 and other next-generation network
topologies and protocols is driven by the rapidly
growing need for mass information transfer.
Figure 3-10. FMV Module (Top View).