Dreame V11SE Installation guide

Dreame V11SE Cordless Vacuum Cleaner
FAQ （V1.0）

Manu
1 What is the max runtime for Dreame V11SE?........................................................... 3
2 What is the weight of the main body?......................................................................3
3 What is the hardness and resolution of the built-in LED?.................................. 3
4 Description of the screen instructions (error codes and solutions, operating
time, replacement and reset)............................................................................................. 3
5 How much time and electricity does it take to fully charge the battery pack?7
6 What is the filtration rate and separation rate of Dreame V11SE? What is the
difference between the two specs?..................................................................................7
7 Vacuum degree and suction power in different working modes?.................... 7
8 Why sometimes the vacuum works less than 10mins after fully......................... 8
charged?................................................................................................................................... 8
9 Can the system memorize the working mode?......................................................8
10 Why is my cleaner not working after I press the power button?...................... 8
11 Why does my cleaner become less powerful?..................................................... 8
12 How to reset the filter?................................................................................................8
13 How to set languages?................................................................................................ 9
14 Application scenarios for each accessory?............................................................ 9
15 What should I do if the battery is overheating and the cleaner cannot be
powered on?......................................................................................................................... 10

1 What is the max runtime for Dreame V11SE?
When using with the Two-in-One Flat Brush:
Ultra: 10 min for continuous operation：8 mins
High Power: 30 min
Eco: 90 min
When using with the roller brush
Ultra: 10 min
High Power: 26 min
Eco: approx. 50 min
2 What is the weight of the main body?
1.63kg (without roller brush and connection hose)
3 What is the hardness and resolution of the built-in LED?
4H and 240*240.
4 Description of the screen instructions (error codes and solutions,
operating time, replacement and reset)

Low Suction Power Medium Suction Power High Suction Power
Charging Interface
Self-lock On Self-lock Off

Filter Reset
Language Settings
Low Battery Warning Cyclone Clogged
(below 20%)

Battery Drain (0%) Filter Preliminary Replacement Prompt
Battery Overheating Filter Replacement Prompt
Roller Brush Entangled Filter Reset Prompt (displayed after filter replacement)

Product failure, please contact Dreame Aftersales Team
5 How much time and electricity does it take to fully charge the battery
pack?
4 hours and 0.1 KWH.
30 refers to voltage, 0.8 refers to current, and 4 refers to charging time.
6 What is the filtration rate and separation rate of Dreame V11SE? What
is the difference between the two specs?
The V11 SE uses H11 HEPA filter at the early stage with a filtration rate of 99.94%;
by upgrading to H12 HEPA, the filtration rate is expected to achieve 99.97%.
The separation rate is 99.67%.
Filtration rate refers to the overall filtration performance of cyclone separation,
filter cotton and HEPA filter screen.
Separation rate only describes the performance of cyclone separation.
7 Vacuum degree and suction power in different working modes?
Ultra: 25kPa 150AW
High Power: 12kPa 36AW
Eco: 7kPa 13AW

8 Why sometimes the vacuum works less than 10mins after fully
charged?
The 10-min runtime only refers to continuous operation on floor surface. When
operating on rough surfaces or with frequent start/stop, energy consumption
increases like a car, which may result in less than 10mins’working time at Ultra
mode.
9 Can the system memorize the working mode?
Yes.
10 Why is my cleaner not working after I press the power button?
The cleaner cannot power on at low battery. Please charge and restart again.
Please check if the air duct or suction inlet is clogged. If it is, remove the debris.
11 Why does my cleaner become less powerful?
Check if the Hepa filter is clogged with debris. If yes, clean the Hepa filter or change
a new one.
Check if the brush or air duct is clogged. If yes, remove the debris.
12 How to reset the filter?
Press the electronic self-lock button and hold for 1.5 seconds until a 5-second
countdown appears on the screen. When the countdown is over, you will be
prompted on the screen.

13 How to set languages?
Press the mode button and hold for 3 seconds-press the mode button once to
select a language-press the mode button and hold for 3 seconds to confirm (a ✔
appears at the same time) and return to the home screen (with working mode and
status). If no action is taken for 5 seconds, the system will automatically exit the
language page and turn off the screen.
14 Application scenarios for each accessory?
Due to version differences, different versions of V11SE will be matched
with one of the following two types of brushes:

Smart All Surface Brush: for cleaning wood floor, marble, tile, low pile，mid pile and
high pile carpets.
Roller brush can be used to clean wood floors, floor tiles, and low pile carpets.
Two-in-one brush can be used to clean the surfaces of mattresses, sofas and other
upholstered furniture.
Two-in-one flat brush can be used to clean crevices, corners and other narrow
spaces.
Mini Motorized brush can be used to remove surface dirt, pet hair and deep dirt
inside a mattress or sofa.
Extension hose can be used with the two-in-one brush or flat brush to clean corners
that the cleaner base cannot reach (for example, under a car seat).
15 What should I do if the battery is overheating and the cleaner
cannot be powered on?
Cool down the cleaner in a ventilated place before use.