DSC TL280 User manual

TL280(R)
Internet Alarm Communicator -International
Installation Manual V4.1
Warning: This manual contains information on limitations regarding product use andfunction and inform-
ation on the limitations as to the liability of the manufacturer. The entire manual should be carefully read.

Table of Contents
Table of Contents 2
WARNING: Installer please read carefully 3
General 4
Model Information 4
Panel Mounting 4
Features 4
EN50131-1 Installation Requirements 4
Technical Specifications, Ratings and Compatibility 5
Pre Installation Configuration 5
Communicator Installation Configuration 6
Installing Communicator in Panel 6
Initial Panel Programming 8
Communicator Status LEDs 9
Communicator Troubleshooting 10
Ethernet Programming Options 11
Ethernet Cellular Programming Worksheets 22
Warranty 25
EULA 25
Regulatory Information 26
2

WARNING: Installer please read
carefully
Note to Installers
The warningson thispage contain vitalinformation. Asthe onlyindividualin con-
tact with systemusers, it isthe installer’sresponsibilityto bring each itemin this
warning to the attention of allusersof thissystem.
System Failures
Thissystemhasbeen carefullydesigned to be aseffective aspossible. There are
circumstances, however, involving fire, burglary, or other types of emergencies
where it may not provide protection. Any alarmsystemof any type may be com-
promised deliberatelyormayfailto operate asexpected for a varietyof reasons.
Some, but not all, of the reasonsmay be:
Access by Intruders
Intrudersmayenter through an unprotected accesspoint, circumvent a sensing
device, evade detection bymoving through an area of insufficient coverage, dis-
connecta warning device, or interfere with or prevent the properoperation of the
system.
Component Failure
Although everyeffort has been made to make thissystemas reliable aspossible,
the systemmayfailto function asintended due to the failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signalsmaynot reach the receiver underallcircumstanceswhich could include
metalobjectsplaced on or nearthe radio path ordeliberate jamming orother inad-
vertent radio signalinterference.
Criminal Knowledge
Thissystemcontainssecurity featureswhich were known to be effective at the
time of manufacture. It ispossible for personswith criminalintent to develop tech-
niques which reduce the effectivenessof these features. It isimportant that the
security systembe reviewed periodicallyto ensure that itsfeaturesremain effect-
ive and that it isupdated or replaced if it isfound that it does not provide the pro-
tection expected.
Failure of Replaceable Batteries
Thissystem’swirelesstransmittershave been designed to provide severalyears
of batterylife under normalconditions. The expected batterylife isa function of
the device environment, usage, and type. Ambient conditionssuch ashigh humid-
ity, high orlow temperatures, or large temperature fluctuationsmayreduce the
expected batterylife. While each transmitting device hasa low batterymonitor
which identifieswhen the batteriesneed to be replaced, thismonitormayfailto
operate asexpected. Regulartesting and maintenance willkeep the systemin
good operating condition.
Inadequate Installation
Asecuritysystemmust be installed properlyin orderto provide adequate pro-
tection. Everyinstallation should be evaluated bya securityprofessionalto
ensure that allaccesspointsand areasare covered. Locksand latches on win-
dowsand doorsmust be secure and operate asintended. Windows, doors,
walls, ceilingsand other building materialsmustbe of sufficient strength and con-
struction to provide the levelof protection expected. Areevaluation mustbe done
during and after anyconstruction activity. An evaluation bythe fire and/or police
department ishighlyrecommended if this service isavailable.
Inadequate Testing
Most problemsthat would prevent an alarmsystemfrom operating asintended
can be found by regular testing and maintenance. The complete systemshould
be tested weeklyand immediatelyafter a break-in, an attempted break-in, a fire,
a storm, an earthquake, an accident, or anykind of construction activityinside or
outside the premises.The testing should include allsensing devices, keypads,
consoles, alarmindicating devices, and any other operationaldevices that are
part of the system.
Insufficient Time
There may be circumstanceswhen the systemwilloperate as intended, yet the
occupantswillnot be protected froman emergencydue to theirinabilityto
respond to the warningsin a timelymanner. If the systemisremotelymonitored,
the response may not occurin time to protect the occupantsor theirbelongings.
Motion Detectors
Motion detectorscan onlydetect motion within the designated areasasshown in
theirrespective installation instructions.Theycannot discriminate between
intrudersand intended occupants.Motion detectorsdo not provide volumetric
area protection. Theyhave multiple beamsof detection and motion can onlybe
detected in unobstructed areascovered bythese beams. Theycannot detect
motion which occursbehind walls, ceilings, floor, closed doors, glasspartitions,
glassdoorsor windows. Anytype of tampering whether intentionalor unin-
tentionalsuch as masking, painting, or spraying of anymaterialon the lenses, mir-
rors, windowsor anyother part of the detection systemwillimpairitsproper
operation.
Passive infrared motion detectorsoperate bysensing changesin temperature.
However theireffectivenesscan be reduced when the ambient temperature
risesnear orabove bodytemperature orif there are intentionalor unintentional
sources of heat in or near the detection area. Some of these heat sources could
be heaters, radiators, stoves, barbecues, fireplaces, sunlight, steamvents, light-
ing and so on.
Power Failure
Controlunits,intrusion detectors, smoke detectorsand manyother security
devicesrequire an adequate powersupplyforproperoperation. If a device oper-
atesfrombatteries,itispossible forthe batteriesto fail.Even if the batterieshave
not failed, theymust be charged, in good condition and installed correctly. If a
device operates only byAC power, any interruption, however brief, will render
that device inoperative while it doesnot have power. Power interruptions of any
length are often accompanied byvoltage fluctuationswhich maydamage elec-
tronicequipment such asa securitysystem. After a power interruption has
occurred, immediatelyconduct a complete systemtest to ensure that the system
operatesasintended.
Security and Insurance
Regardlessof itscapabilities, an alarmsystem is not a substitute for property or life
insurance. An alarmsystemalso is not a substitute for propertyowners, renters, or
other occupantsto actprudentlyto prevent orminimize the harmfuleffectsof an
emergencysituation.
Smoke Detectors
Smoke detectorsthat are a part of this systemmay not properly alert occupantsof
a fire for a numberof reasons, some of which follow. The smoke detectorsmay
have been improperlyinstalled orpositioned. Smoke may not be able to reach the
smoke detectors, such aswhen the fire isin a chimney,wallsor roofs, oron the
other side of closed doors. Smoke detectors may not detect smoke fromfireson
anotherlevelof the residence orbuilding.
Everyfire isdifferent in the amount of smoke produced and the rate of burning.
Smoke detectorscannot sense alltypes of firesequallywell. Smoke detectorsmay
not provide timelywarning of firescaused bycarelessnessor safetyhazardssuch
assmoking in bed, violent explosions, escaping gas, improper storage of flam-
mable materials, overloaded electricalcircuits,children playing with matches, or
arson.
Even if the smoke detectoroperatesasintended, there maybe circumstances
when there isinsufficient warning to allow alloccupants to escape in time to avoid
injuryor death.
Telephone Lines
If telephone linesare used to transmit alarms, theymaybe out of service or busy
for certain periodsof time. Also an intruder maycut the telephone line ordefeat its
operation bymore sophisticated meanswhich maybe difficult to detect.
Warning Devices
Warning devices such assirens, bells, horns, or strobes may not warn people or
waken someone sleeping ifthere isan intervening wallordoor. If warning devices
are located on a different levelof the residence orpremise, then it islesslikelythat
the occupantswillbe alerted orawakened. Audible warning devicesmaybe
interfered with byother noise sourcessuch as stereos,radios, televisions, air con-
ditioners, other appliances, or passing traffic. Audible warning devices, however
loud, maynot be heard bya hearing-impaired person.
3

General
IMPORTANT
This installation manual shall be used in conjunction with the control panel. All safety instructions specified within that manual
shall be observed. The control panel is referenced as the “panel” throughout this document. This installation guide provides
the basic wiring, programming and troubleshooting information. Use this guide in conjunction with the Installation Manual avail-
able online from the DSC website at www.dsc.com.
The Ethernet communicator is a fixed, wall-mounted unit, and shall be installed in the location specified in these instruc-
tions.The equipment enclosure must be fully assembled and closed, with all the necessary screws/tabs, and secured to a wall
before operation. Internal wiring mustbe routed in a manner that prevents:
lExcessive strain on wire and on terminal connections,
lInterference between power limited and non power limited wiring,
lLoosening of terminal connections, or
lDamage of conductor insulation.
WARNING: Never install this equipment during a lightning storm!
Safety Information
The installer must instruct the system user on each of the following:
lDo not attempt to service this product. Opening or removing covers may expose the user to dangerous voltages or other
risks.
lAny servicing shall be referred to service persons only.
lUse authorized accessories only with this equipment.
lDo not stay close to the equipment during device operation.
Model Information
This manual covers the following model of alarm communicator: TL280 and TL280R. References to model TL280(R) through-
out this manual applies to all specified models unless stated differently. Models ending in “R” include a built-in RS-232 inter-
face for connecting to local third party applications.
The TL280 (R) is an Ethernet alarm communicator that sends alarm communication to Sur-Gard System I-IP, II, III (SG-
DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station receivers through Ethernet/Internet.
The TL280(R) supports integration over IP and is available with licensed 3rd party product solutions.Specific programming for
the related programming sections is to be provided by the 3rd party. A current list of compatible 3rd party solutions can be
found at www.dsc.com.
The communicator can be used as either a backup or primary communicator. The communicator supports Internet Protocol (IP)
transmission of panel and communicator events over Internet.
Panel Mounting
The TL280 communicator is compatible with HS2016, HS2032, HS2064, and HS2128 panels.
Features
l128-bit AES encryption via Ethernet/Internet (NIST validation certificate number 2645).
lEthernet LAN/WAN 10/100 BASE-T.
lIndividual Internet periodic test transmission.
lIntegrated call routing.
lVisual Verification (requires Sur-Gard System 5 Receiver)
lRemote firmware upgrade capabilityof the communicator and panel firmware via Internet.
lPanel remote uploading/downloading support via Internet.
lPC-LINK connection.
lSIA and Contact ID (CID) formats supported.
lTrouble display LEDs.
lSupervision heartbeats sent via Internet.
lThird party integration over cellular/IP. The product supports third party application via serial (R-models only) and Eth-
ernet. Refer to third-party application documentation for more information.
EN50131-1 Installation Requirements
For EN50131-1 compliant installations, the following programming options shall be set as described.
Supervision Heartbeat (required for ATS4 and ATS5):
4

l[851][004] set to 0087h (135s heartbeat).
NOTE: The compatible receiver at ARC location shall have supervision window programmed for 1800s (ATS4) or 180s (ATS
5).
l[851][005] options 1 and 3 shall be enabled
Test transmission (required for ATS3):
l[851] System test options [026] and [027] shall be enabled (FF) for the communication paths available.
l[851][124] and [125] shall be programmed with time of day for test transmission and 1440 minutes (24h) for test trans-
mission cycle
Configuration of communication paths (all ATS classes)
l[300][001] select option 02 for auto routing (this will allow transmission of the events over all available communication
paths in the system)
l[380] enable option 5 (YES) for parallel transmission over all available communication paths (if redundant configuration is
desired)
l[382] enable option 5 (YES) this will enable Alternate communicator
l[384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3 back-up for receiver 1).
Technical Specifications, Ratings and Compatibility
Table 1: Communicator Ratings
Model TL280(R)
Power Supply Ratings
Input Voltage
10.8-12.5 VDC.
Power is supplied from the panel’s PC- Link header or a PCL- 422
module in remote cabinet installations. In remote cabinet installations, the
PCL-422 module located with the communicator is powered by either an
HSM2204 or an HSM2300. Refer to the PCL-422 installation instructions
for details.
Current Consumption
Current 100mA @ 13.66V
Environmental Specifications
Operating Temperature -10°C to 55°C
Humidity 5% ~ 93% relative humidity, non-condensing
Mechanical Specifications
Board Dimensions (mm) 100 × 150 × 15
Weight (grams) with bracket 290
Table 2: Compatible Receivers and Panels
Communicator Receiver/Panel Description
3G2080(R) Receiver
lSur-Gard System I-IP Receiver, version 1.13+
lSur-Gard System II Receiver, version 2.10+
lSur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver)
lSur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver)
lSur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver)
TL2803G(R) Panel
lHS2016
lHS2032
lHS2064
lHS2128
NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.
Pre Installation Configuration
Encryption
The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the monitoring station receiver. Each
receiver (Ethernet 1 and 2) can independently have encryption enabled or disabled. When encryption is enabled,the central
station will configure the device to encrypt communications the next time the communicator module performs a communication
to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the unit is restarted.
5

Communicator Installation Configuration
This Ethernet communicator shall be installed by service persons only (service person is defined as a person having the appro-
priate technical training and experience necessary to be aware of hazards to which that person may be exposed to in per-
forming a task and can also take measures to minimize the risks to that person or other persons). The Communicator shall be
installed and used within an environment that provides the pollution degree max 2, overvoltages category II, in non-hazardous,
indoor locations only. This manual shall be used with the installation manual of the panel which is connected to the com-
municator. All instructions specified within the panel manual must be observed.
All the local rules imposed by local electrical codes shall be observed and respected during installation.
Installing the Ethernet Cable
A Category 5 (CAT 5) Ethernet cable must be run from a source with Internet connectivity to the communicator module, inside
the panel. The communicator end of the cable must be terminated with an RJ45 plug, which will connect to the communicator’s
RJ45 jack after the communicator is installed. All requirements for installation of CAT5 Ethernet cable mustbe observed for cor-
rect operation of the communicator, including, but not limited to, the following:
lDo NOT strip off cable sheathing more than required for proper termination.
lDo NOT kink/knot cable.
lDo NOT crush cable with cable ties.
lDo NOT untwist CAT5 pairs more than ½ in. (1.2cm).
lDo NOT splice cable.
lDo NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend radius. Maximum length of
CAT 5 cable is 328 ft. (100 m).
Running the RS-232 Cable (R models only)
When installing the communicator for use with 3rd party applications an RS-232 cable must be connected between the 3rd
party device and the communicator module.
NOTE: Maximum cable length for RS-232 cable is 8 ft. (2.4 m).
Please refer to the installation manual for the 3rd party device for wiring instructions.
Installing Communicator in Panel
Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel
1. To assemble supplied mounting bracket, perform the following: (See Figure 1).
a. Remove the 4 white plastic standoffs from the bag provided with the communicator kit.
b. Insert the 4 standoffs through the back of the mounting bracket, into the holes at each corner.
c. Place the bracket on a flat, solid surface. Hold the communicator component side up and orient the 4 holes on the
communicator with the 4 standoffs protruding from the bracket. Push the communicator firmly and evenly onto the
standoffs until it is securely attached to the mounting bracket.
d. Remove the panel front cover.
e. Remove and discard the circular knockout located in the top-right section of the panel.
Figure 1: Communicator Mounting Bracket
Mounting
Holes
Mounting Holes
Mounting Plate
Communicator
Board
Mounting
Plate
Stand Off
2. Install the Communicator into the panel:
a. Attach one end of the PC-LINK cable to the panel PCLINK_2 header on the panel (red wire goes on the right-hand
pin of the panel PCLINK_2 header (see Figure 3)).
b. Insert the assembled communicator into the panel.
6

c. Locate the screw hole on the right side wall of the panel. See Figure 2 "screw". Line up the assembled com-
municator with the right side wall of the panel and, using the screw provided, secure the mounting bracket to the
panel.
d. Attach the other end of the PC-LINK cable to the communicator (red wire goes on the right-hand pin of the com-
municator PC-LINK header (See Figure 3)).
Figure 2: HS2016/2032/2064/2128 Control Panel
PC-Link cable connector
screw
GSM Radio
RJ-45
UA601
HS2016/2032/2064/2128
WARNING! - Modules are power limited. Do not route any wiring over the circuit board. Maintain at least 1in. (25.4mm)
separation between circuit board and wiring. A minimum of ¼ in. (7mm) separation must be maintained at all points
between non-power limited wiring and power limited wiring.
3. To electrically connect the communicator to the panel, perform the following steps (See Figure 3).
a. Disconnectboth AC power and battery connections from the panel, and disconnect telephone line.
Figure 3: Communicator Wiring Diagram
AUDIO/DEFAULT
DSC
UA601
PC-LINK
COM
TL280(R)
AC
AC Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8
AUX+
BELL +
PGM1 PGM3
RING T-1
HS2016/2032/2064/2128
UA621
Input Ratings:
+10.8V ~ +12.5 VDC
100mA
DSC Panel min. power requirements:
- 16.5 VAC 40 VA transformer;
- 12 VDC 7Ah battery
Jumper pins 4 and 5
to reset.
1
From NID
Use only CAT5
Supervised
RJ-45
GRN YEL
TIP R-1
BLK
RED AUX -
BELL - EGND
TX+
GND
TX-
RX+ RX-
SHLD
Network Link
YELLOW
PGM2 PGM4
Maximum cable length
100 m (328 ft)
PCLINK_2
Red
Red
RS-232
To 3rd party device
4. Install the RS-232 connections (R models only). If using the communicator with a 3rd partydevice, wire the connections
as per the table below. Maximum cable length for RS-232 cable is 8 ft. (2.4 m).
NOTE: Please refer to the installation manual for the 3rd party device for wiring instructions.
7

Table 3: RS-232 Connections
3rd Party Device Communicator
TX RX+
Unused RX-
RX TX+
Unused TX-
GND GND
Install Network Cable
1. Route the CAT 5 Ethernet cable through back of the panel and plug it into the communicator’s RJ45 jack.
2. Perform the following steps for initial power on of the panel with communicator installed:
a. Reconnect the AC power, telephone line, and battery + connector to the panel.
(The communicator and panel will power up together).
b. Observe that the communicator’s red and yellow LEDs are flashing together while it initializes. The red and yellow
LEDs will continue to flash until the communicator has successfully communicated to all programmed receivers. If this
is the first time the communicator has been powered up, the module will not be able to initiate communication until it
has been programmed.
NOTE: Initialization may take several minutes to complete. Red and yellow LEDs will flash together during initialization. Do not
continue to next step until the red and yellow LEDs have stopped flashing. (If only the yellow LED is flashing, there is a
communicator trouble). Correct trouble indicated by flashes on yellow LED before continuing. (for troubleshooting
assistance see Table 6 ).
3. Mount the panel in location.
Initial Panel Programming
Keypad Data Display
NOTE: Programming locations are accessible via the keypad.
lSection-Toggle Options: The number is displayed when toggle is ON,the number is not displayed when toggle is OFF.
(e.g., toggle options displays: [--3--6--]. Options 3 and 6 are ON, all others are OFF). Pressing keys1 through 8 will altern-
ately turn the toggle ON and OFF.
lHEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character, use the format: hexadecimal
followed by decimal equivalent (e.g., default [0BF5/3061]). Hexadecimal numbers are shown, with all leading zeros, to the
full field length defined for the number.
Entering HEX values at keypad
To enter HEX values at the keypad, press the * key before entering the HEX value. (e.g., to enter “C” at the keypad, press [*][3])
Entering ASCII Characters at keypad
1. Press [*] and use scroll buttons [<] [>] to display “ASCII Entry” on the LCD screen.
2. Press [*] to select ASCII entry mode.
3. Use the [<] [>] scroll keys to display the desired character and press [*] to save and exit ASCII.
4. Repeat the steps above to enter another ASCII character.
HS2016/2032/2064/2128 Initial Programming
Please refer to the panel manual for details. Perform the following steps to ensure that the communicator and the panel work
together as intended. These sections must be programmed at the panel keypad. Enter [*][8][Installer Code][Section Number].
Record any values that are modified from their default, in the appropriate worksheets for the panel or communicator.
1. In panel section [377] ‘Communication Variables’, subsection [002] ‘Communication Delays’, sub-subsection [1] ‘Com-
munication Delay’, program 060 (seconds).
2. In panel section [382] ‘Communicator Option 3’ set option [5] ON.
NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel Supervision Trouble’ (2 flashes)
and the unit can not be programmed via the PC-LINK cable.
NOTE: Account number in communicator section [851][021] automatically syncs with panel system account number in section
[310][000] ‘Account Code’.
3. In panel sections [300] subsections [001] to [004], program the subsection with 02 to 06.
8

Table 4: Communicator Path Programming
Value Communication Method
02 Auto Routing
03 Ethernet 1
04 Ethernet 2
NOTE: Refer to panel manual for additional information
4. In panel section [350] ‘Communication Formats’, program the communication format as: CID (03) or SIA FSK (04).
5. In panel sections [311] - [318]‘Partition Call Directions’, program the call direction options for the system.
6. In panel section [401]‘DLS/SA Options’, set toggle option [2] ‘User Enable DLS’ to ON in order to perform panel DLS ses-
sion through cellular or Ethernet.
NOTE: Before leaving the premises, the installer should verify all programmed communications paths. See programming
options section [851][901] to send immediate test transmissions.
Communicator Troubles displayed on a HS2016/2032/2064/2128
The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Display (LCD) when encountered
by a communicator installed in a HS2016/2032/2064/2128. For more information about the trouble on the communicator mod-
ule refer to the panel event buffer or by accessing *2 to view the individual trouble types.Log entry will show Fault or Restore for
each of the following events:
lAlt comm SIM lock Trouble/Restore
lAlt. comm Cellular Trouble/Restore
lAlt. comm Ethernet Trouble/Restore
lAlt. comm Fault/Restore
lAlt comm Receiver (1-4) Absent/Restore
lAlt comm Receiver (1-4) Supervision Trouble/Restore
lAlt comm Receiver (1-4) FTC Trouble/Restore
NOTE: When Panel displays “Alternate Fault”, communicator programming is not accessible via the keypad.
Communicator Status LEDs
The communicator has 2 on-board LED indicators:a yellow trouble LED and a red network connection status LED.
Yellow Trouble LED
This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the type of trouble. See the table
below for the coded flashes and the conditions which will activate the trouble status LED.
Table 5: Yellow Trouble Status LED
# of
Flashes Trouble # of Flashes Trouble
2 Panel Supervision Trouble 8 Receiver Supervision Trouble
4 Not Applicable 9 FTC Trouble
5 Not Applicable 10 Not Applicable
6 Ethernet Trouble 12 Module Configuration Trouble
7 Receiver Not Available Trouble
NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated. When this trouble is restored, the
next highest trouble will indicate, if present. This will continue until all troubles have been cleared (yellow LED is not
flashing).
The following paragraphs describe the conditions associated with the trouble indicated:
Panel Supervision Trouble (2 Flashes)
This trouble will be indicated when communication between the communicator module and the panel fails. If the module can
not communicate with the panel (e.g., loss of power to the panel) the communicator will send the ‘Panel Absent Trouble Event’
message to the central station receiver. When communication returns, a ‘Panel Absent Restore Event’ is sent by the com-
municator to the central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The panel
absent event always uses the primary receiver account code when communicating to the central station.
NOTE: The panel supervision trouble/restore are internally generated events by the communicator. Trouble is generated if the
communicator misses 6 polls. Trouble is restored on receipt of first poll from the panel.
9

Ethernet Trouble (6 Flashes)
This trouble is indicated when Ethernet link between the transmitter and the local switch or router is absent. This trouble will
also be indicated if the unit fails to get Dynamic Host Control Protocol (DHCP) settings from the DHCP server. (Not active if Eth-
ernet receivers are not programmed).
Receiver Not Available (7 Flashes)
This trouble is indicated if the unit is not able to successfully initialize with any of the programmed receivers. Unprogrammed
receivers are excluded.
Receiver Supervision Trouble (8 Flashes)
This trouble is indicated when receiver supervision is enabled and communication between the communicator module and the
receiver fails. Trouble is indicated if Ethernet 1 is supervised and does not receive a heartbeat from the receiver.
FTC Trouble (9 Flashes)
This trouble is indicated when the unit fails to communicate module events to the central station. Trouble is displayed after the
unit has exhausted all communications attempts to all programmed receivers for events generated by the communicator.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the system account code or the receiver account have not been programmed. Disabled receiv-
ers are excluded.
Red Network Connection Status LED
BLINKING: Indicates communications in progress.
lOnce quickly for outgoing Ethernet transmission.
lTwice quickly to indicate incoming Ethernet ACK/NACK.
OFF: This is the normal state of the red network connection status LED. There are no network connection issues present.
ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if any of the following occur:
lEthernet cable is not connected
lDHCP configuration times out.
Network Activity LED (Red)
lEthernet Activity: Red LED will blink quickly once for transmit, or twice for receive.
Communicator Troubleshooting
NOTE: For additional details:
lRefer to section [983] for troubleshooting the firmware updates
lRefer to section [984] to verify the trouble status
Table 6: Trouble Indications
Trouble
Indication
Trouble
Indicator
Digit
Possible
Causes Trouble Possible Solution
No Indication N/A No Power
lCheck the power connections between the panel and the communicator.
lConfirm PC-LINK cable is properly installed between communicator and
panel.
Yellow LED –
2 Flashes 02
Panel
Supervision
Trouble
lCheck section [382] toggle option[5] is ON (Alternate Communicator
Enabled).
lEnsure the PC-LINK cable between the panel and communicator is
connected properly (not reversed) and is securely in place.
Yellow LED –
6 Flashes 06 Ethernet Trouble
lCheck with the ISP to confirm Internet service is active in the area.
lEnsure the Ethernet cable is securely inserted into the RJ45 jack of the
communicator and the hub/router/switch.
lCheck the link light on the hub/router/switch is ON. If link light is OFF, start the
hub/router/switch.
lIf DHCP is used, ensure that the unit has an assigned IP address from the
server. In Section [851] [992] verify a valid IP address is programmed. If not,
contact the network administrator.
lIf problem persists, replace the Ethernet cable and RJ45 connector.
10

Trouble
Indication
Trouble
Indicator
Digit
Possible
Causes Trouble Possible Solution
Yellow LED –
7 Flashes 07 Receiver Not Available
lEnsure that the Ethernet path has Internet connectivity.
lIf using a static IP address, confirm that the gateway and subnet mask are
entered correctly.
lIf the network has a firewall, ensure the network has the programmed
loutgoing ports open (default UDP port 3060 and port 3065).
lEnsure that all the receivers are programmed for DHCP or have the proper IP
address and port number.
Yellow LED –
8 Flashes 08
Receiver
Supervision
Trouble
lThis trouble is indicated when supervision is enabled and the unit is not able
to successfully communicate with the receiver.
lIf this trouble persists, contact the central station.
Yellow LED -
9 Flashes 09 FTC Trouble
lThe unit has exhausted all communications attempts to all programmed
receivers for events generated by the communicator.
lRestart the system, if trouble persists, contact the dealer.
Yellow LED –
12 Flashes 0C
Module
Configuration
Trouble
lThis indication appears when section [021] system account code or sections
[101] or [111] receiver account code have not been programmed. Ensure that
a valid account code has been entered in these sections.
Red and Yellow
LEDs flashing
together
N/A
Initialization
Sequence
lThe unit is still initializing please wait while the unit gets its programming and
establishes a connection to all programmed receivers.
NOTE: This process may take several minutes to complete.
Boot Loader
Failed
lIf the initialization sequence is taking more than several minutes, the boot
loader might have failed.
lConfirm that the boot loader has failed by entering communicator
programming [*][8][installer code][851].
lIf access is granted, continue waiting for the initialization sequence to
complete.
lIf access is denied (long error tone), disconnect power from, then reconnect
power to the communicator module.
.
Ethernet Programming Options
The programming sections described in this document can be viewed at the keypad LCD. To start programming enter: [*][8]
[installer code][851][section number], where section number is the 3-digit section number referenced in this section. The pro-
gramming worksheets at the end of this document can be used to record the new values when programming changes have
been made from the default values.
Programming sections are accessed through the panel keypad. Installers may set/review/record programming options at the
panel keypad.
System Options
[001] Ethernet IP Address
Default (000.000.000.000)
Enter the IP address of the communicator. Ensure that the IP address is unique to the communicator on the local network.
Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255. Ifan IP address is programmed in this section,
the unit will operate with static IP (DHCP disabled). Sections [002] and [003] must also be programmed when using static IP
addresses.
NOTE: Default for this section is Dynamic Host Configuration Protocol (DHCP) enabled. When enabled, the DHCP server will
set values for: IP address [001], subnet mask [002], and gateway [003]. Programming an IP address in this section will
disable DHCP (Static IP).
[002] Ethernet IP Subnet Mask
Default (255.255.255.000)
Enter the Ethernet IP subnet mask of the communicator. Format is 4 fields, each field is 3 digits. Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the subnet mask for this section and the programmed value will be
ignored.
11

[003] Ethernet Gateway IP Address
Default (000.000.000.000)
Enter the Ethernet gateway IP address of the communicator. The gateway IP address is required when a router is used on the
local network to reach the destination IP address specified in section [001].Format is 4 fields,each field is a 3 digit decimal num-
ber. Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the gateway IP address for this section and the programmed value will
be ignored.
[004] Receiver Supervision Interval
Default (0087/135)
When receiver supervision is enabled (ON) in section [005] toggle option [3], the unit sends heartbeats to Ethernet receiver 1 to
test the communications path. Use this section to set the interval time (in seconds) when heartbeats will be sent to the receiver.
Valid range 000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is disabled.
lReceiver Window: This is the supervision timeout that mustbe configured at the central station receiver.
lRecommended Values: This is the recommended heartbeat interval that should be programmed into the communicator.
[005] System Toggle Options
[1] Ethernet Receiver 1 Supervised Default (OFF)
ON: Ethernet receiver 1 will be supervised and heartbeats will be sent to Ethernet receiver 1 based on the supervision
interval programmed in section [004].
OFF: Ethernet receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the Ethernet receiver once every
hour, regardless of supervision type (heartbeat 1 or 2). The heartbeat is resent every 5 seconds until ACK. If no event or
heartbeat ACK is received after (receiver supervision interval + 75 seconds), supervisory trouble is indicated.
NOTE: Ethernet receiver 2 can not be supervised.
[2] Reserved
[3] Supervision Type Default (OFF)
ON: Heartbeat 1 (commercial supervision). This supervision type is suitable for applications where swap detection is
required on the supervisory packet.
OFF: Heartbeat 2 (residential supervision). This supervision type is suitable for applications where supervision of the
communication path to the receiver is required. (no swap detection).
NOTE: Commercial supervision is more data intensive than residential supervision and should only be used when required to
meet the approval for the installation.
[4]-[5] Reserved
[6] Remote Firmware Upgrade Default (ON)
ON: The communicator module firmware can be remotely upgraded using the Ethernet.
OFF: The communicator module firmware can not be remotely upgraded. Local firmware upgrade is still possible.
[7] Alternate Test Transmissions Default (OFF).
ON: When the periodic test transmission interval occurs, the test transmission will alternate between being sent to the
primary and secondary receivers with each test transmission interval.
OFF: When the periodic testtransmission interval occurs, the test transmission will be sent to the programmed receivers,
based on the settings of the periodic test transmission reporting codes.
[8] Reserved
[006] System Toggle Options 2
[1] Ethernet 1 receiver enabled. Default (ON).
ON: Ethernet receiver 1 is enabled.
OFF: Ethernet receiver 1 is disabled.
[2] Ethernet receiver 2 is enabled. Default (ON).
ON: Ethernet receiver 2 is enabled.
OFF: Ethernet receiver 2 is disabled.
[3]-[7] Reserved
[8] Network Trouble Suppression. Default (OFF).
ON: GSM/Ethernet/Supervisory troubles follow a delay timer as programmed in section [226].
OFF: GSM/Ethernet/Supervisory troubles are not suppressed.
[007] DNS Server IP 1
Default (000.000.000.000)
Enter the IP address for DNS server 1. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255.
NOTE: If no value is programmed and DHCP is used, the DHCP server will configure the address. If an address is programmed
and DHCP is used, the programmed address will be used instead of the DHCP address.
[008] DNS Server IP 2
Default (000.000.000.000)
Enter the IP address for DNS server 2. Format is 4 fields, each field is a 3-digit decimal. Valid range: 000-255.
12

NOTE: If no value is programmed and DHCP is used, the DHCP server will assign this value. Ifan address is programmed and
DHCP is used, the programmed address will be used instead of the DHCP address.
Programming Options
[010] System Toggle Options 3
[1] Reserved.
[2] Visual verification. Default (OFF)
ON: Visual verification is enabled.
OFF: Visual verification is disabled.
[3]-[8] Reserved.
[011] Installer Code
Default (CAFE)
Program the installer code for the communicator module. The installer code will be required when programming the com-
municator module. Valid range: 0000 - FFFF.
[012] DLS Incoming Port
Default (0BF6/3062)
The DLS incoming local port (listening port) is the port DLS V will use when connecting to the communicator. If a router or gate-
way is used, it must be programmed with a transmission control protocol (TCP) port forward for this port to the communicator
module IP address. Valid range: 0000 - FFFF.
[013] DLS Outgoing Port
Default (0BFA/3066)
The DLS outgoing port is used for outgoing session to DLS V after an SMS requesthas been sent to the communicator. Use
this section to set the value of the local outgoing port. The value must be changed if the communicator is located behind a fire-
wall and must be assigned a particular port number, as determined by the network administrator. In most cases, changing the
default value or configuring the firewall with this port is not required.
Valid range: 0000-FFFF.
NOTE: If section [006] toggle option [7] is ON,DLS will use the primary path for session. If section [006] toggle option [7] is OFF
DLS will use the Ethernet path, if available.
[015] DLS Call-Up IP
Default (000.000.000.000)
[016] DLS Call-Up Port
Default (0000)
[020] Time Zone
Default (00)
Please refer to panel manual section ‘Real Time Clock’ for more details. Use Column 2 (Offset Hours) to find the local Time
Zone. Record the two digit HEX value from Column 1 (HEX Value) on the same row. Program this HEX value for the Time
Zone. Valid range is 00 - FF.
Table 7: World Wide Time Zones
HEX
Value
Offset
Hours
Standard
Abbreviation Location
01 -12 BIT Baker Island Time
05 -11 SST Somoa Standard Time
09 -10 HAST Hawaii-Aleutian Standard Time
0B -9.5 MIT Marquesas Island Time
0D -9 AKST Alaska Standard Time
11 -8 PST Pacific Standard Time
15 -7 MST Mountain Standard Time
19 -6 CST Central Standard Time
1D -5 EST Eastern Standard Time
1F -4.5 VST Venezuela Standard Time
21 -4 AST Atlantic Standard Time
23 -3.5 NST Newfoundland Standard Time
13

HEX
Value
Offset
Hours
Standard
Abbreviation Location
25 -3 ART Argentina Time
29 -2 BEST Brazil Eastern Standard Time
2D -1 CVT Cape Verde Time
31 0 GMT Greenwich Mean Time (UTC)
35 1 CET Central European Time
39 2 SAST South Africa Standard Time
3D 3 AST Arabic Standard Time
3F 3.5 IRST Iran Standard Time
41 4 GST Gulf Standard Time
43 4.5 AFT Afghanistan Time
45 5 PKT Pakistan Time
47 5.5 IST Indian Standard Time
48 5.75 NPT Nepal Time
49 6 VOST Vostok Time
4B 6.5 MMT Myanmar Time
4D 7 BDT Bangladesh Standard Time
51 8 CST China Standard Time
52 8.25 APO Apo Island Time
54 8.75 ACWST Australian Central Western Standard Time
55 9 KST Korea Standard Time
57 9.5 ACST Australian Central Standard Time
59 10 AEST Australian Eastern Standard Time
5B 10.5 LHST Lord Howe Standard Time
5D 11 VUT Vanuatu Time
5F 11.5 NFT Norfolk Island Time
61 12 NZST New Zealand Standard Time
64 12.75 CHAST Chatham Island Standard Time
65 13 TOT Tonga Time
69 14 LINT Line Island Time
70-FF N/A N/A N/A
[021] Account Code
Default (FFFFFF)
The account code is included when transmitting any events generated by the communicator. (e.g., panel absent trouble). It is
recommended that the account code be the same as the control panel account number. Valid range: 000001-FFFFFE. If4 digit
account codes are needed the 2 lowest digits mustbe programmed as FF (e.g., Account 1234 is programmed as:1234FF).
NOTE: Programming this section with all 0 or F will cause a module configuration trouble.
NOTE: This section shall sync with panel option [310] with PowerSeries Neo Panels version 1.00 or higher.
[022] Communications Format
Default (04)
Program 03 for Contact ID (CID). Program 04 for SIA. The module can be configured to send Events in SIA or CID format. The
SIA communication format follows the level 2 specifications of the SIA Digital Communication Standard - October 1997. This
format will send the account code along with its data transmission. The transmission will look similar to the following at the
receiver.
NOTE: This section shall sync with PowerSeries Neo panels version 1.00 or higher.
Example:
Nri0 ET001 where: N= New Event; ri0 = Partition/Area identifier; ET = Panel Absent Trouble; 001 = Zone 001.
14

Communications Reporting Codes
Table 8: Communications Reporting Codes
Event SIA
Identifier
SIA
ReportingCode
CID
Qualifier
CID
Event
Code
CID
Reporting
Code
CID
User/Zone
[023] Panel Absent Trouble ET 0001 1 3 55 001
[024] Panel Absent Trouble Restore ER 0001 3 3 55 001
[026] Ethernet 1 Test Transmission RP 0001 1 6 A3 951
[027] Ethernet 2 Test Transmission RP 0002 1 6 A3 952
[030] FTC Restore YK 0001 3 3 54 001
[023] Panel Absent Trouble
Default (FF)
Program 00 to disable this event or FF to enable. This event will occur when communications with the panel have been lost for
more than 60 seconds.
[024] Panel Absent Trouble Restore
Default (FF)
Program 00 to disable this event or FF to enable. This event will occur when communications with the control panel have
resumed.
System Test Options
Test Transmissions to Primary Receiver, with Backup to Secondary Receiver:
Set Ethernet section [026] to (FF); [027] to (00).
lIf the test transmission fails to the primary receiver it will backup to the secondary receiver.
lIf the test transmission fails to the secondary receiver an FTC trouble will be generated.
Independent Test Transmission to Primary and Secondary Receivers:
Set Ethernet section [026] to (FF); [027] to (FF).
lThe module will send periodic test transmissions to each receiver independently, with no backups.
lIf the test transmission fails to any of the programmed receivers, an FTC trouble will be generated.
Alternating Test Transmission:
Alternate test transmission can be enabled or disabled in section [005] toggle option [7].
Alternating Test Transmission with backup receivers:
Set Ethernet section [026] to (FF); [027] to (00).
Interval 1:
lIf the test transmission fails to the primary receiver it will backup to the secondary receiver.
lIf the test transmission fails to the secondary receiver an FTC trouble will be generated.
Interval 2:
lIf the test transmission fails to the secondary receiver it will backup to the primary receiver.
lIf the test transmission fails to the primary receiver an FTC trouble will be generated.
Test Transmission Unique to Primary and Secondary Receivers:
Set Ethernet section [026] to (FF); [027] to (FF).
Interval 1:
lThe module will send periodic test transmissions to primary receivers (Ethernet primary) independently, with no backups.
lIf the test transmission fails to any of the programmed primary receivers, an FTC trouble will be generated.
Interval 2:
lThe module will send periodic test transmissions to secondary receivers (Ethernet secondary) independently, with no
backups.
lIf the test transmission fails to any of the programmed secondary receivers,an FTC trouble will be generated.
[026] Ethernet 1 Transmission
Default (FF)
Program 00 to disable this event transmission or FF to enable. See system test options (above) for details on settings.
[027] Ethernet 2 Transmission
Default (00)
Program 00 to disable this event transmission or FF to enable. See system test options (above) for details on settings.
15

[030] FTC Restore
Default (FF)
Program 00 to disable this event transmission or FF to enable. This event will occur when an FTC Trouble on the system
restores.
[037] System Firmware Update Fail
Default (FF);
Program 00 to disable this event transmission or FF to enable. This event will occur when the panel firmware updated has
failed.
Table 9: System Firmware Update Fail
Event SIA
Identifier
SIA
ReportingCode
CID
Qualifier
CID
Event
Code
CID
Reporting
Code
CID
User/Zone
[037] System FW Update Fail LU 0000 1 9 04 003
NOTE: The communicator will report ´System Update Fail´ only if the panel becomes offline after a remote firmware update ses-
sion has started.
[095] SA Incoming Local Port
Default (0000)
[096] SA Outgoing Local Port
Default (0000)
[097] SA Call Up IP
Default (000.000.000.000)
[098] SA Call Up Port
Default (0000)
[099] SA Access Code
Default (FFFFFFFF)
Ethernet Receiver 1 Options
[101] Ethernet Receiver 1 Account Code
Default (0000000000)
The account code is used by the central station to distinguish between transmitters. This account code is used when trans-
mitting heartbeat signals to the central station receiver. Signals received from the panel will use the control panel account num-
ber. Valid range: 0000000001-FFFFFFFFFE. Programming all 0 or all F will cause a module configuration trouble.
[102] Ethernet Receiver 1 DNIS
Default (000000)
The Dialed Number Information Service (DNIS) is used in addition to the account code to identify the communicator module at
the central station. Valid range: 000000 - 099999. Value is entered as a leading 0 followed by the 5 digit DNIS. Format is Bin-
ary Coded Decimal (BCD).
NOTE: Each Ethernet receiver must be programmed with a unique DNIS.
[103] Ethernet Receiver 1 Address
Default (127.000.000.001)
The default address enables the communicator to operate in Unattended Mode.
Unattended mode is used when a receiver is not available and the unit is required to perform DLS sessions. Typically used
where the customer programs the control panel daily due to access control and still wants to receive alarms without buying
extra hardware (receiver) or software.
NOTE: When a valid IP address has been programmed, Ethernet receiver 1 is enabled and will communicate events over the
Ethernet channel.
[104] Ethernet Receiver 1 UDP Remote Port
Default (0BF5/3061)
This section determines the UDP remote port of Ethernet receiver 1. Valid range: 0000 - FFFF.
[105] Ethernet Receiver 1 UDP Local Port
Default (0BF4/3060)
Use this section to set the value of the UDP local outgoing port.Set the value of this port when the installation is located behind
a firewall and must be assigned a particular port number as determined by the central station system administrator. Valid
range: 0000 - FFFF.
16

[106] Ethernet Receiver 1 Domain Name
Default ( ) Enter the domain name as 32 ASCII characters.
Ethernet Receiver 2 Options
[111] Ethernet Receiver 2 Account Code
Default (0000000000)
The account code is used by the central station to distinguish between transmitters. The account code is used when transmitting
heartbeat signals to the central station receiver. Signals received from the control panel will use the control panel account num-
ber. Valid range: 0000000001- FFFFFFFFFE. Programming all 0 or all F will cause a module configuration trouble (yellow
LED=12 flashes).
[112] Ethernet Receiver 2 DNIS
Default (000000)
The DNIS is used in addition to the account code to identify the communicator module at the central station. Valid range:
000000 - 099999. Value is entered as leading 0 followed by the 5-digit DNIS. Format is BCD.
NOTE: Each Ethernet receiver must be programmed with a unique DNIS.
[113] Ethernet Receiver 2 Address
Default (000.000.000.000)
Programming the Ethernet receiver 2 IP address with 000.000.000.000 will disable Ethernet.
Enter the Ethernet receiver 2 IP address. This address will be provided by the central station system administrator. Format is 4
fields, each field is a 3-digit decimal. Valid range: 000-255.
NOTE: When a valid IP address has been programmed, Ethernet receiver 2 is enabled and will communicate events over the
Ethernet channel.
NOTE: Do not program Ethernet receivers 1 and 2 to communicate to the same receiver.
[114] Ethernet Receiver 2 UDP Remote Port
Default (0BF5/3061)
This section is used to program the port number used by Ethernet receiver 2. Set the value of this port when the installation is
located behind a firewall, and must be assigned a particular port number as determined by the central station system admin-
istrator. Valid range: 0000 - FFFF.
NOTE: Do not program Ethernet receiver 1 and Ethernet receiver 2 port with the same value.
[115] Ethernet Receiver 2 UDP Local Port
Default (0BF9/3065)
Use this section to program the value of the local outgoing port. Set the value of this port when the installation is located behind
a firewall and must be assigned a particular port number as determined by the network administrator. Valid range: 0000 -
FFFF.
NOTE: Do not program Ethernet receiver 1 and Ethernet receiver 2 port with the same value.
[116] Ethernet Receiver 2 Domain Name
Default ( ) Enter the Domain Name as 32 character ASCII.
Ethernet Options
[124] Ethernet Test Transmission Time
Default (9999)
Enter a 4 digit number (0000-2359) using the 24-hour clock format (HHMM) to set the test transmission time of day. Valid
range: 00 - 23 hours (HH) and 00 - 59 minutes (MM). Programming a value of 9999 will disable the test transmission time.
NOTE: The internal date and time will automatically be programmed when the unit communicates with the primary receiver.
[125] Ethernet Test Transmission Cycle
Default (000000)
This value represents the interval between test transmissions, in minutes. Valid range: 000000 - 999999 minutes. Once the unit
has sent the initial periodic test transmission, all future test transmissions will be offset by the programmed number of minutes.
See sections [026] - [027].
Table 10: Ethernet Test Transmission Interval
Test Transmission Interval Daily Weekly Monthly
Programmed Minutes 001440 010080 043200
NOTE: Minimum value is 000005 minutes. Programming an interval that is less than 5 minutes will disable test transmission.
17

[226] Network Trouble Delay
Default (0F)
This option is used to program the delay, in minutes, for reporting/displaying a network trouble. Valid entries are 00 - FF (e.g.,
for a 10 minute network trouble delay enter: 0A). When this Timer is programmed as 00, Ethernet and Supervision troubles are
not communicated or displayed on the keypad.
[651] Integration Account Code
This section will display the unique 12-digit number assigned to this communicator for the identification when integrated with
third party applications.
[652] Integration Access code
This section is a programmable 8 digit number used for initialization with third party applications.
[663] Integration Toggle Option 2
This toggle options in this section are used to enable and configure the path used for integration with third partyapplications.
NOTE: Only one integration path can be enabled at a time .
[1] Integration Over Serial Toggle Default (ON)
ON: Integration over serial enabled.
OFF: Integration over serial disabled.
[2] Reserved.
[3] Integration Over Ethernet Toggle Default (OFF)
ON: Integration over Ethernet enabled.
OFF: Integration over Ethernet disabled.
[4] Reserved.
[5] Integration Protocol Default (ON)
ON: Integration protocol enabled.
OFF: Integration protocol disabled.
[6]-[8] Reserved
[664] Integration Toggle Option 3
The toggle options in this section are used to determine the polling and notification behavior used for integration with third
party applications.
[1] UDP Polling Default (OFF)
[2] TCP Polling Default (OFF)
[3] Real-time Notification Default (OFF)
[4] Notification Follows Poll Default (OFF)
[5]-[8] Reserved.
[665] Integration Polling Interval in Seconds
(Default: 000A)
This option controls the polling interval from the alarm panel to the integration interface for the purpose of optimizing data
usage. The shorter the interval, the higher the data usage. Valid range: 0000-FFFF.
Receiver Diagnostic Testing
[693] Integration Server IP
This section displays the IP address of the third party server. Do not program this section if a domain name is programmed in
setion [697].
[694] Integration Notification Port
This section is used to program the TCP Integration port for real time notification
[695] Integration Polling Port
This section is used to program the integration server port. Refer to third party device manual for more information
[697] Integration Server DNS
Enter the domain name (up to 32 ASCII characters) as provided by a third-party device. Refer to third party device manual for
more information.
[698] Integration outgoing port
This section is used to program the outgoing port for integration via UDP.
[699]Integration incoming port
This section is used to program incoming port for integration via TCP.
[901] Diagnostic Test Transmission
[1] Ethernet 1 (OFF).
[2] Ethernet 2 (OFF).
[3] - [8] Reserved (OFF).
18

This section may be used by the installer to force the communicator to send an immediate testtransmission to specific receivers,
to verify that the communications paths are available. Diagnostic test transmission failure will indicate as FTC trouble (yellow
LED = 9 flashes). If an FTC error occurs when testing all receivers, select only one receiver and repeat test to isolate the
receiver that is not communicating.
NOTE: Sending a test transmission to a receiver that is not programmed generates FTC trouble.
System Information (Read Only)
NOTE: Sections [983] - [998] are provided for information (read only). Values in these sections cannot be modified by the
installer.
[983] Firmware Update Diagnostics Section
Firmware updates for panel and the communicator itself can be made from the communicator.
lThe firmware update diagnostic section is a read only 2-digit,hexadecimal section.
Table 11: Response Code Descriptions and Corresponding Actions
Response
Code Description of Response Code Corresponding Action
Bad File
00 Version check failed
Contact DSC Tech Support, described the action attempted with
the system and supply them with the Response Code in Section
[983].
01 Image type mismatch
02 Device type mismatch
03 Hardware type mismatch
04 General variant mismatch
05 Firmware header wrong length
Panel is Busy
20 System update pending - panel is armed Disarm the panel to continue with system firmware update
process.
21 System update pending -AC trouble (Any
AC trouble; device/module)
Resolve the AC trouble to continue with system firmware update
process.
22 System update pending -low battery (Any
low battery trouble; device/module)
Resolve the low battery trouble to continue with system firmware
update process.
25 System update pending - communication in
progress
Retry in a few minutes; if issue persists, contact DSC Tech
Support.
Firmware Update Sequence Change
A0 System firmware update successful None
A1 System firmware update failure At least one module was not updated. Use DLS to reapply the
firmware to the module not updated.
A2 System firmware update failure - module not
found
At least one module was not responding during firmware
update. Ensure all modules enrolled are physically connected
and powered up.
AA Device firmware transfer begin None
AB Device firmware module update begin None
AC General device firmware transfer failure
Contact DSC Tech Support, describe the action attempted with
the system and supply them with the Response Code in Section
[983].
Firmware Update Status
C0 System ready to update. None
C1 System update cancel request received The system has received an update cancel request from DLS.
C2 System update begin None
Firmware Download Request Reject
19

Response
Code Description of Response Code Corresponding Action
E0
Reserved
E1
E2
E3
E4
E5 Remote firmware update disabled Enable remote firmware update in the communicator in order to
perform remote system firmware update.
Local Status Update States
FE Firmware file empty No action required. Communicator currently does not have any
firmware files.
FD Firmware download in progress No action required. Communicator is currently downloading
firmware.
The table above displays the firmware update indicator codes and meaning of each code. The updates can be made from com-
municator. Communicator can update firmware of the panel and also of communicator itself. This section does not provide spe-
cific details such as if the image is still stored or erased due to the cancellation code.
[984] Communicator Status
The communicator status sections provide the installer with the status of the communicator’s functionality, operational read-
iness, and failures.
The communicator status is displayed as a 6-digit hexadecimal code. The code ranges between 00000F and 2220CF, though
not all numbers in this range are assigned. Each of the 6 digits representsa status or trouble indicator as below:
1. Digits 1 & 2: Reserved.
2. Digit 3: Network Indicator, indicates the operational status of the network.
3. Digits 4 & 5: Trouble Indicator displays the type of issue on the communicator or modules associated with and connected
to communicator. See Table 6 on page 12 for a listing of possible values.
4. Digit 6: Reserved, displays as ‘F’ or ‘-’.
For example, a value of 11002F means:
11- Reserved.
0 - No network issues
02 - Panel supervision trouble with the communicator
The status code for the radio signal strength, its typical troubles, possible causes and troubleshooting instructions is displayed
in the table below.
Table 12: Network Indicator - Digit 3
Network Indicator Value Means
OFF No network trouble
ON Ethernet cable disconnected
Ethernet DHCP failed
Flashing
Incoming transmission
Outgoing transmission
Incoming transmission
[987] Language Version
This section will display the current language version of the communicator.
[988] DNS 1 IP Address
This section will display the IP addressof DNS Server 1. This is useful when the unit is configured for DHCP and the IP address
was assigned to the device by the DHCP server is needed. This value is programmed in Section [007] or assigned by DHCP.
[989] DNS 2 IP Address
This section will display the IP addressof DNS Server 2. This is useful when the unit is configured for DHCP and the IP address
that was assigned to the device by the DHCP server is needed. This value is programmed in section [008] or assigned by
DHCP.
[990] Boot Loader Version
This section will display the current boot loader version of the communicator.
20