DSC 3g4000 User manual

3G4000
3G (HSPA) WIRELESS ALARM
COMMUNICATOR
INSTALLATION GUIDE
V4.0
WARNING: This manual contains information on limitations regarding prod-
uct use and function and information on the limitations as to liability of the man-
ufacturer. The entire manual should be carefully read.
INSTALLATION GUIDE V4.0
For installation manual visit www.dsc.com

IMPORTANT READ CAREFULLY: DSC Software purchased with or without Products and Components is copyrighted and is purchased
under the following license terms:
• This End User License Agreement ("EULA") is a legal agreement
between You (the company, individual or entity who acquired the Soft-
ware and any related Hardware) and Digital Security Controls, a divi-
sion of Tyco Safety Products Canada Ltd. ("DSC"), the manufacturer of
the integrated security systems and the developer of the software and
any related products or components ("HARDWARE") which You
acquired.
• If the DSC software product ("SOFTWARE PRODUCT" or "SOFTWARE")
is intended to be accompanied by HARDWARE, and is NOT accom-
panied by new HARDWARE, You may not use, copy or install the
SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes com-
puter software, and may include associated media, printed materials,
and "online" or electronic documentation.
• Any software provided along with the SOFTWARE PRODUCT that is
associated with a separate end user license agreement is licensed to
You under the terms of that license agreement.
• By installing, copying, downloading, storing, accessing or otherwise
using the SOFTWARE PRODUCT, You agree unconditionally to be
bound by the terms of this EULA, even if this EULA is deemed to be a
modification of any previous arrangement or contract. If You do not
agree to the terms of this EULA, DSC is unwilling to license the SOFT-
WARE PRODUCT to You, and You have no right to use it.
SOFTWARE PRODUCT LICENSE
The SOFTWARE PRODUCT is protected by copyright laws and interna-
tional copyright treaties, as well as other intellectual property laws and
treaties. The SOFTWARE PRODUCT is licensed, not sold.
1. GRANT OF LICENSE. This EULA grants You the following
rights:
(a) Software Installation and Use - For each license You acquire, You
may have only one copy of the SOFTWARE PRODUCT installed.
(b) Storage/Network Use - The SOFTWARE PRODUCT may not be
installed, accessed, displayed, run, shared or used concurrently on or
from different computers, including a workstation, terminal or other digi-
tal electronic device ("Device"). In other words, if You have several work-
stations, You will have to acquire a license for each workstation where
the SOFTWARE will be used.
(c) Backup Copy - You may make back up copies of the SOFTWARE
PRODUCT, but You may only have one copy per license installed at any
given time. You may use the back up copy solely for archival purposes.
Except as expressly provided in this EULA, You may not otherwise make
copies of the SOFTWARE PRODUCT, including the printed materials
accompanying the SOFTWARE.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
(a) Limitations on Reverse Engineering, Decompilation and Disassembly
- You may not reverse engineer, decompile, or disassemble the SOFT-
WARE PRODUCT, except and only to the extent that such activity is
expressly permitted by applicable law notwithstanding this limitation.
You may not make any changes or modifications to the Software, without
the written permission of an officer of DSC. You may not remove any
proprietary notices, marks or labels from the Software Product. You shall
institute reasonable measures to ensure compliance with the terms and
conditions of this EULA.
(b) Separation of Components - The SOFTWARE PRODUCT is licensed
as a single product. Its component parts may not be separated for use
on more than one HARDWARE unit.
(c) Single INTEGRATED PRODUCT - If You acquired this SOFTWARE
with HARDWARE, then the SOFTWARE PRODUCT is licensed with the
HARDWARE as a single integrated product. In this case, the SOFT-
WARE PRODUCT may only be used with the HARDWARE as set forth in
this EULA.
(d) Rental - You may not rent, lease or lend the SOFTWARE PRODUCT.
You may not make it available to others or post it on a server or web site.
(e) Software Product Transfer - You may transfer all of Your rights under
this EULA only as part of a permanent sale or transfer of the HARD-
WARE, provided You retain no copies, You transfer all of the SOFTWARE
PRODUCT (including all component parts, the media and printed mate-
rials, any upgrades and this EULA), and provided the recipient agrees
to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade,
any transfer must also include all prior versions of the SOFTWARE
PRODUCT.
(f) Termination - Without prejudice to any other rights, DSC may termi-
nate this EULA if You fail to comply with the terms and conditions of this
EULA. In such event, You must destroy all copies of the SOFTWARE
PRODUCT and all of its component parts.
(g) Trademarks - This EULA does not grant You any rights in connection
with any trademarks or service marks of DSC or its suppliers.
3. COPYRIGHT
All title and intellectual property rights in and to the SOFTWARE PROD-
UCT (including but not limited to any images, photographs, and text
incorporated into the SOFTWARE PRODUCT), the accompanying
printed materials, and any copies of the SOFTWARE PRODUCT, are
owned by DSC or its suppliers. You may not copy the printed materials
accompanying the SOFTWARE PRODUCT. All title and intellectual prop-
erty rights in and to the content which may be accessed through use of
the SOFTWARE PRODUCT are the property of the respective content
owner and may be protected by applicable copyright or other intellec-
tual property laws and treaties. This EULA grants You no rights to use
such content. All rights not expressly granted under this EULA are
reserved by DSC and its suppliers.
4. EXPORT RESTRICTIONS
You agree that You will not export or re export the SOFTWARE PROD-
UCT to any country, person, or entity subject to Canadian export restric-
tions.
5. CHOICE OF LAW: This Software License Agreement is governed
by the laws of the Province of Ontario, Canada.
6. ARBITRATION
All disputes arising in connection with this Agreement shall be deter-
mined by final and binding arbitration in accordance with the Arbitration
Act, and the parties agree to be bound by the arbitrator's decision. The
place of arbitration shall be Toronto, Canada, and the language of the
arbitration shall be English.
7. LIMITED WARRANTY
(a) NO WARRANTY
DSC PROVIDES THE SOFTWARE "AS IS" WITHOUT WARRANTY. DSC
DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR
REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR-FREE.
(b) CHANGES IN OPERATING ENVIRONMENT
DSC shall not be responsible for problems caused by changes in the
operating characteristics of the HARDWARE, or for problems in the inter-
action of the SOFTWARE PRODUCT with non-DSC-SOFTWARE or
HARDWARE PRODUCTS.
(c) LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF
RISK
IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDI-
TIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC'S ENTIRE
LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT
SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY
PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE
CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITA-
TION MAY NOT APPLY TO YOU.
(d) DISCLAIMER OF WARRANTIES
THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE
IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER
EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND
OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC.
DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR
AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS
BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO
ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING
THIS SOFTWARE PRODUCT.
(e) EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY
UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPE-
CIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES
BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT,
NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY.
SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF
PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY ASSOCIATED
EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACE-
MENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PUR-
CHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUS-
TOMERS, AND INJURY TO PROPERTY.
WARNING: DSC recommends that the entire system be completely
tested on a regular basis. However, despite frequent testing, and due
to, but not limited to, criminal tampering or electrical disruption, it is
possible for this SOFTWARE PRODUCT to fail to perform as
expected.

1
IMPORTANT
The equipment is fixed, wall-mounted and shall be installed in the position specified in these
instructions. The equipment enclosure must be fully assembled and closed, with all the neces-
sary screws/tabs and secured to a wall before operation. Internal wiring must be routed in a
manner that prevents:
- Excessive strain on wire and on terminal connections
- Loosening of terminal; connections
- Damage of conductor insulation
WARNING: Never install this equipment during a lightning storm!
Instruct the end-user to:
- Not attempt to service this product. Opening or removing covers may expose the user to dan-
gerous voltages or other risks. Any servicing shall be referred to trained service persons only.
- Use authorized accessories only with this equipment.
Do not dispose of the battery in fire or water. Disposing of the battery in a fire will cause rupture
and explosion.
Do not dispose of the waste battery as unsorted municipal waste. Consult your local regulations
and /or laws regarding recycling with regard to this NiMH battery pack. Doing so will help protect
the environment. Some of the materials that are found within the battery could become toxic if
not disposed of properly and may affect the environment.
Introduction
The 3G4000 is a wireless communicator that sends alarm system information to a Sur-Gard SG-System I-IP, II,
III, IV or 5 Receiver through a 3G (HSPA) or 2G (GPRS) wireless network. This wireless communicator can be
used with UL/ULC Listed compatible control units, as indicated in the manufacturer's installation instructions.
NOTE: The 3G4000 is designed to work with the Contact ID communication format as described in SIA DC-
05 Standard. Before completing the field installation of the alarm monitoring system, please ensure com-
munication with the supervising central station is successful by sending several events and getting confir-
mation that they have been received.
Features
• Compatible with 4-digit or 10-digit Contact ID communication format as described in SIA DC-05
Standard. Example of suitable compatible alarm panels: DSC Models PC1864, PC1832, PC1616,
PC4020.
• Simulates landline
• Switches automatically to the 3G (HSPA) or 2G (GPRS) network in the event of landline trouble (e.g.,
line down)
• Phone Number Call Direction
• SMS Command and Control
• Bi-Color Wireless Signal Indicator
• Two programmable outputs
• Case and Wall Tamper
• Landline overvoltage protection
• Dual-band UMTS/HSPA; Quad-Band GSM/EDGE Radio
• Two programmable inputs
• 3G (HSPA)/2G (GPRS) / Internet communication with Sur-Gard SG-System I-IP / II / III / IV / 5
• Panel transmission monitoring for up to four phone numbers
• Remote firmware upgrade
• DLS support for status, firmware updates
• Advanced Carrier Selection
• Remote Debug Enable
• Easy enrolment with C24 Communications via VRU, web or mobile interface
Technical Specifications
The input voltage to the 3G4000 can be drawn from the UL/ULC Listed control panel or provided by an
external UL/ULC Listed power supply (with battery back-up) rated for the application (external power-limited
source).
NOTES: The power supply must be Class 2, Power Limited. A suitable power adaptor is model DSC ADP1320-
NAU (for USA) and model DSC ADP1320-NA (for Canada).
For UL/ULC listed installations the input rating for the external power adapter is 120VAC/60Hz/0.4A.

2
Ratings
Power Supply Ratings
Input Voltage (Nominal):. . . . . . . . . . . 9-14V
DC
(use separately listed control panel or power supply) or
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13.8V
DC
(use DSC ADP1320-NAx power adapter)
Input Current: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 500mA (9-14Vdc) or 700mA (13.8V
DC
)
Current Consumption
Average: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40mA*
Peak (no battery): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180mA*
Peak (with battery): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350mA*
* Plus any current drawn from the 3G4000 + terminal
Battery: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NiMH, rated 7.2V, 2.2Ah
Battery charging voltage (maximum): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9.1V
DC
Battery charging current: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60mA
NOTE: Battery must be replaced every 3-5 years.
Operating frequency: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 850/1900MHz
Antenna gain: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.0dBi
Environmental Specifications
Operating temperature: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 0°C-49°C (32°F-120°F)
Humidity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93%RH Maximum (non-condensing)
Mechanical Specifications
Dimensions (plastic enclosure, painted): . . . . 125 mm (W) × 220mm (H) × 31mm (D) / 4.9” × 8.7” × 1.2”
Weight (without battery): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400g / 1.2oz
Simulated Telco Loop specifications (TIP/RING)
On-Hook Voltage: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12V
DC
Off-Hook Voltage (maximum): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22V
DC
Loop Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25mA
Loop Resistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .600 Ohms
This equipment (3G4000) is fixed and shall be installed by Service Persons only (Service Person is defined as
a person having the appropriate technical training and experience necessary to be aware of hazards to
which that person may be exposed in performing a task, and of measures available to minimize the risks to
that person or other persons). It shall be installed and used within an environment that provides the
pollution degree max 2, over voltages category II, in non-hazardous, indoor locations only. This manual shall
be used with the Installation Manual of the relevant alarm control panel. All instructions specified within that
manual must be observed.
Installing the 3G4000
C24 Communications Enrolment
The 3G4000 requires enrolment with C24 Communications to operate. For more information, please visit
www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-955-
5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
NOTES: Enrollment with C24 Communications should be performed before turning on the 3G4000 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
STEP 1 - Initialize the 3G4000 with C24 Communications
The 3G4000 can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrolment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
NOTE: The SIM activation process with the cellular carrier typically takes between five and ten minutes
to complete.
STEP 2 - Determine the Best Signal Location
1. Remove the front cover by inserting a screwdriver into each of the slots at the bottom of the enclosure
and pushing down.
2. Apply power (DC and/or battery). The 3G4000 is now in placement test mode.
STEP 2a – SIM card is activated.
The red LED will be on solid, the blue LED will be off and the signal strength LEDs will display the average
signal strength. In this state, the 3G4000 is registered to the cellular network.

3
If the signal strength is too low (bottom signal LED off or flashing), the 3G4000 will move to Step 3 and
scan for carriers with sufficient signal strength and attach to the carrier. If the 3G4000 is connected to a
carrier with sufficient signal strength (minimum of bottom signal strength LED on solid), it will move to Step
4.
Step 2b – SIM card is not activated
The red LED will flash, the blue LED will be off and the signal strength LEDs will display the average signal
strength.
In this state, the 3G4000 is unable to register to the cellular network because it is inactive. The signal
strength indicated is from any nearby cell tower (including cellular towers belonging to non-roaming
partners) and does not necessarily reflect the signal strength of the intended network. The 3G4000 will
remain in this state until the SIM is activated. Once the SIM is activated, the 3G4000 will move to Step 2a.
Step 3 – Carrier Scanning due to insufficient signal strength
The 3G4000 will scan the surrounding cellular network and connect to the carrier to provide a signal
strength of at least 7 CSQ. When this action is being performed, all four LEDs will activate to show a
scanning sequence. The LEDs will cycle from top to bottom and then bottom to top. This cycle will continue
until the 3G4000 is connected to a carrier with a signal strength above 7 CSQ (minimum of bottom signal
strength LED on solid). This process can take several minutes.
Carrier Scanning, sequence repeats until complete.
Once this is completed, the 3G4000 will move to Step 4.
Step 4 - Acquire C24 Communications programming
The red LED will be on solid and the blue LED will flash. The flashing of the blue LED indicates that the
3G4000 has requested programming from C24 Communications and is waiting for a response.
Once remote programming is completed, the blue LED will switch to solid and the 3G4000 will move to
Step 5.
Step 5 – Receiver Initialization
The red LED and the blue LED are both solid and the signal strength LEDs are off.
When the 3G4000 sends a request to communicate with the central station, the top signal strength LED will
begin flashing.
When the central station communicates back with the 3G4000, the top signal strength LED will turn on solid.
When the 3G4000 sends a request to communicate with the next central station, the bottom signal
strength LED will begin flashing
and turn on solid when it receives a communication back from the central station.
If at least one of the central stations did not respond back to the communicator (or is not programmed), the
signal strength LED corresponding to that central station will turn off. Once the initialization sequence is
complete, the 3G4000 will move on to steady state operation.
STEP 6 - Mount the 3G4000
NOTE: If using a 3G4000 Trim plate, snap the 3G4000 back plate onto the trim plate before mounting
to wall. If flush mounting or using with an extension antenna, remove the provided break away from
the trim plate prior to mounting.
1. Using the mounting holes on the 3G4000RF backplate, mark the four screw locations. Drill the anchor
screw holes. NOTE: Check for cable conduits and water pipes before drilling.
2. Inspect the mounting surface. Ensure that the surface is flat and will hold the wall tamper closed when
mounted. Using anchor screws (not provided), mount the cabinet to the wall.
3. Run the cables through the cable entry [13] or through the cabinet cable run knockout [15].
4. Complete the connections on the terminal blocks [11].
5. Reattach the front cover [1] securely to the cabinet.

3G4000 Wiring Diagram
4
Figure 1 - Wiring Diagram
Supervision
Relay
Optional
use of PGM
output (See
Programming)
WARNING:
Incorrect connections may result in PTC failure or improper operation. Inspect wiring and ensure connections are correct before turning on.
All circuits are classified for UL installations as Power Limited/Class II Power Limited. Do not route any wiring over circuit boards. Maintain at least 1” (25.4mm) separation. A
minimum 1/4” (6.4mm) separation must be maintained at all points between Power Limited wiring and all other Non-Power Limited wiring. Route wires as indicated in the diagram.
NOTE: For ULC Commercial Burglary Installation requirements please refer to Figure 5 and to the ULC Installation Guide P/N 29002157.
Telephone Line
Connection
RJ-45
For use in dry indoor ordinary locations only. For installation refer to NFPA70, 72.
Examples of control units/Subscribers Unit or power supplies compatible models:
DSC PC1864, HS2128, PC5204, HSM2204.
Electrical Ratings: 13.8 V
DC
/ 700 mA use ADP1320-NAU/NA (US/CDN) and
Battery: 7.2V/2.2Ah
Electrical ratings: 9-14V
DC
/500mA use listed control panel or power supply
Alarm Control Panel with
Dialler Interface
(Supports Contact ID
format)
BATTERY
Sealed
Rechargeable
7.2V / 2.2Ah
RM1-UL Installations
RM1C-ULC Installations
Connect relay contacts to a zone input on the alarm control
panel for 3G4000 troubles supervision (24hr-type zone)
T
I
P
R
I
N
G
Panel Aux Power or External Power Supply AUX
Output of the control panel (which can power the
communicator) shall be rated LPS (power limited). Use only
power supplies that have AUX output isolated from EGND
Typical battery charge: 30-50 mA
Recommended Model: NiMH, Rated 7.2V, 2.2Ah
Use only: Model 6PH-H-AA2200-S-D22 from Great Power.
3G4000
TIP RING T1 R1 Z1 PGM1 Z2 PGM2 DC IN
+
-
1 2 345 6 79
810
WARNING!
HIGH VOLTAGE.
DISCONNECT DC
POWER AND
TELEPHONE LINES
PRIOR TO SERVICING.
Incorrect connections
may result in failure
or improper operation.
}
Inputs to be connected
to dry contact outputs
from alarm control panel
(Use No. 26 AWG
wires for the
connection to PSTN)
+12V
1K5
For UL Installations, the system shall be installed in accordance with chapter 2 of the ANSI/NFPA 72 and ANSI/NFPA70. Recommended loca-
tions and wiring methods shall be in accordance with the National Electrical Code, ANSI/NFPA 70, the Standard for Installation and Classifica-
tion of Burglar and Holdup Alarm Systems, UL 681, and the Standard for Central-Station Alarm Services, UL 827.
For ULC Installations, the recommended locations and wiring methods shall be in accordance with CSA C22.1, Canadian Electrical Code, Part
I, Safety Standard for Electrical Installations; CAN/ULC-S302, Installation and Classification of Burglar Alarm Systems for Financial and Com-
mercial Premises, Safes and Vaults; and CAN/ULC-S301, Standard for Central and Monitoring Station Burglar Alarm Systems and the Stan-
dard for the Installation of Residential Fire Warning Systems, CAN/ULC-S540. Do not install the equipment in places where the signal strength
does not meet the minium recomended signal strength level. Do not run zone inputs and T1/R1 wiring along AC wires or other circuits with high
frequency signals in order to reduce possibility of interference and false alarms.

MODIFICATION STATEMENT
Digital Security Controls has not approved any changes or modifications
to this device by the user. Any changes or modifications could void the
user’s authority to operate the equipment.
Digital Security Controls n’approuve aucune modification apportée à
l’appareil par l’utilisateur, quelle qu’en soit la nature. Tout changement
ou modification peuvent annuler le droit d’utilisation de l’appareil par
l’utilisateur.
INTERFERENCE STATEMENT
This device complies with Part 15 of the FCC Rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables
aux appareils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes : (1) l'appareil ne doit pas produire de
brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
WIRELESS NOTICE
This equipment complies with FCC and IC radiation exposure limits set
forth for an uncontrolled environment. The antenna should be installed and
operated with minimum distance of 20 cm between the radiator and your
body.
Antenna gain must be below:
This transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter.
Cet appareil est conforme aux limites d'exposition aux rayonnements de la
IC pour un environnement non contrôlé. L'antenne doit être installé de
façon à garder une distance minimale de 20 centimètres entre la source de
rayonnements et votre corps.
Gain de l'antenne doit être ci-dessous:
L'émetteur ne doit pas être colocalisé ni fonctionner conjointement avec à
autre antenne ou autre émetteur.
FCC CLASS B DIGITAL DEVICE NOTICE
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
CAN ICES-3 (B) / NMB-3 (B)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de classe B est conforme à la norme canadienne
ICES-003.
FCC ID:F53143G4000
US:F53MO00B3G4000
IC: 160A-3G4000
Telephone Connection Requirements
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
Frequency band 3G4000
GSM 850 / FDD V 6.21 dBi
PCS 1900 / FDD II 3.76 dBi
Bande de fréquence 3G4000
GSM 850 / FDD V 6.21 dBi
PCS 1900 / FDD II 3.76 dBi
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for
details.
Ringer Equivalence Number (REN)
The REN is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined
by the total RENs, contact the local Telephone Company. For products
approved after July 23, 2001, the REN for this product is part of the product
identifier that has the format. US: AAAEQ##TXXXX. The digits represented
by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier
products, the REN is separately shown on the label.
Incidence of Harm
If this equipment 3G4000 causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of service
may be required. But if advance notice is not practical, the Telephone
Company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary.
Changes in Telephone Company Equipment or Facilities
The Telephone Company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens the Telephone Company will provide advance notice in order for you
to make necessary modifications to maintain uninterrupted service.
Equipment Maintenance Facility
If trouble is experienced with this equipment for repair or warranty
information, please contact the facility indicated below. If the equipment is
causing harm to the telephone network, the Telephone Company may request
that you disconnect the equipment until the problem is solved. This equipment
is of a type that is not intended to be repaired by the end user.
DSC c/o APL Logistics, 757 Douglas Hill Rd., Lithia Springs, GA 30122
Additional Information
Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission or corporation
commission for information.
Alarm dialling equipment must be able to seize the telephone line and place a
call in an emergency situation. It must be able to do this even if other equipment
(telephone, answering system, computer modem, etc.) already has the
telephone line in use. To do so, alarm dialling equipment must be connected to
a properly installed RJ-31X jack that is electrically in series with and ahead of
all other equipment attached to the same telephone line. Proper installation is
depicted in the figure below. If you have any questions concerning these
instructions, you should consult your telephone company or a qualified
installer about installing the RJ-31X jack and alarm dialling equipment for you.
This product meets the applicable Industry Canada technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of
devices allowed to be connected to a telephone interface. The termination of an
interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices not exceed five.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.0.
Le nombre équivalent de sonneries (REN) de cet appareil terminal est 0.0.
The reference to the 3G4000 throughout this manual is applicable to the
following model numbers: 3G4000 and 3G4000RF.
NIST Validation of encryption algorithm AES128 certificate No. 3091.
WARNING: To satisfy FCC RF exposure requirements for mobile transmitting devices, a separation distance of 20cm or more
must be maintained between the antenna of this device and persons during device operation.

Tech Support: 1-800-387-3630 (Canada &
US) or 905-760-3000 www.dsc.com
29009446R001
© 2016 Tyco Security Products. All Rights Reserved.
The trademarks, logos, and service marks displayed on this document are registered in the United States [or other
countries]. Any misuse of the trademarks is strictly prohibited and Tyco will aggressively enforce its intellectual property
rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not
owned by Tyco are the property of their respective owners, and are used with permission or allowed under applicable
laws.
Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all
products include all features. Availability varies by region; contact your sales representative.
Limited Warranty
Digital Security Controls warrants the riginal purchaser that
for a period of twelve months from the date of purchase,
the product shall be free of defects in materials and work-
manship under normal use. During the warranty period,
Digital Security Controls shall, at its option, repair or
replace any defective product upon return of the product
to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the
remainder of the original warranty or ninety (90) days,
whichever is longer. The original purchaser must promptly
notify Digital Security Controls in writing that there is
defect in material or workmanship, such written notice to
be received in all events prior to expiration of the warranty
period. There is absolutely no warranty on software and all
software products are sold as a user license under the
terms of the software license agreement included with the
product. The Customer assumes all responsibility for the
proper selection, installation, operation and maintenance
of any products purchased from DSC. Custom products are
only warranted to the extent that they do not function
upon delivery. In such cases, DSC can replace or credit at its
option.
International Warranty
The warranty for international customers is the same as for
any customer within Canada and the United States, with
the exception that Digital Security Controls shall not be
responsible for any customs fees, taxes, or VAT that may be
due.
Warranty Procedure
To obtain service under this warranty, please return the
item(s) in question to the point of purchase. All authorized
distributors and dealers have a warranty program. Anyone
returning goods to Digital Security Controls must first
obtain an authorization number. Digital Security Controls
will not accept any shipment whatsoever for which prior
authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and work-
manship relating to normal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind,
earthquake or lightning;
• damage due to causes beyond the control of Digital
Security Controls such as excessive voltage, mechanical
shock or water damage;
• damage caused by unauthorized attachment, alterations,
modifications or foreign objects;
• damage caused by peripherals (unless such peripherals
were supplied by Digital Security Controls);
• defects caused by failure to provide a suitable installation
environment for the products;
• damage caused by use of the products for purposes
other than those for which it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or
improper application of the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the
following items shall not be covered by Warranty: (i) freight
cost to the repair centre; (ii) products which are not identi-
fied with DSC's product label and lot number or serial
number; (iii) products disassembled or repaired in such a
manner as to adversely affect performance or prevent ade-
quate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under war-
ranty will be credited or replaced at DSC's option. Products
not covered by this warranty, or otherwise out of warranty
due to age, misuse, or damage shall be evaluated, and a
repair estimate shall be provided. No repair work will be
performed until a valid purchase order is received from the
Customer and a Return Merchandise Authorisation num-
ber (RMA) is issued by DSC's Customer Service.
Digital Security Controls’ liability for failure to repair the
product under this warranty after a reasonable number of
attempts will be limited to a replacement of the product, as
the exclusive remedy for breach of warranty. Under no
circumstances shall Digital Security Controls be liable for
any special, incidental, or consequential damages based
upon breach of warranty, breach of contract, negligence,
strict liability, or any other legal theory. Such damages
include, but are not limited to, loss of profits, loss of the
product or any associated equipment, cost of capital, cost
of substitute or replacement equipment, facilities or ser-
vices, down time, purchaser’s time, the claims of third
parties, including customers, and injury to property. The
laws of some jurisdictions limit or do not allow the dis-
claimer of consequential damages. If the laws of such a
jurisdiction apply to any claim by or against DSC, the
limitations and disclaimers contained here shall be to the
greatest extent permitted by law. Some states do not allow
the exclusion or limitation of incidental or consequential
damages, so that the above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in
lieu of any and all other warranties, whether expressed or
implied (including all implied warranties of merchantability
or fitness for a particular purpose) and of all other obliga-
tions or liabilities on the part of Digital Security Controls
Digital Security Controls neither assumes responsibility for
nor authorizes any other person purporting to act on its
behalf to modify or to change this warranty, nor to assume
for it any other warranty or liability concerning this prod-
uct.
This disclaimer of warranties and limited warranty are gov-
erned by the laws of the province of Ontario, Canada.
WARNING: Digital Security Controls recommends that
the entire system be completely tested on a regular
basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical dis-
ruption, it is possible for this product to fail to perform
as expected.
Out of Warranty Repairs
Digital Security Controls will at its option repair or replace
out-of-warranty products which are returned to its factory
according to the following conditions. Anyone returning
goods to Digital Security Controls must first obtain an
authorization number. Digital Security Controls will not
accept any shipment whatsoever for which prior authoriza-
tion has not been obtained.
Products which Digital Security Controls determines to be
repairable will be repaired and returned. A set fee which
Digital Security Controls has predetermined and which may
be revised from time to time, will be charged for each unit
repaired.
Table of contents
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