DSC TL2803GR User manual

3G2080(R)
Cellular Alarm Communicator – International
TL2803G(R)
Internet and HSPA Dual-Path Alarm Communicator -
International
INSTALLATION MANUAL V4.0
Warning: This manual contains information on limitations regarding product use
and function and information on the limitations as to liability of the manufacturer.

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ratings Compatibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Pre Installation Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Communicator Installation Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the Ethernet Cable (TL2803G(R) Only) . . . . . . . . . . . . . . . . . . . . . . . 8
Inserting and Removing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing Cellular/Ethernet Communicator in Panel . . . . . . . . . . . . . . . . . . 9
Installing Communicator with HS2016, HS2032, HS2064, and HS2128 Panel. 9
Communicator Placement Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Initial Panel Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Communicator Status Leds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Communicator Reset / Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Communicator Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Ethernet/Cellular Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programming Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Communications Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cellular Receiver 1 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Cellular Receiver 2 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SMS Event Notification/Command and Control Options . . . . . . . . . . . . . . . . . 34
External Event Label Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Receiver Diagnostic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Ethernet/Cellular Programming Worksheets . . . . . . . . . . . . . . . . . . . . . . . 42
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Ethernet Receiver 1 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Ethernet Receiver 2 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Ethernet Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cellular Receiver 1 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cellular Receiver 2 Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Cellular Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
External Event Label Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Receiver Diagnostic Testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System Information (Read Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
System Reset Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
TABLE OF CONTENTS

WARNING: INSTALLER PLEASE READ CAREFULLY
Note to Installers
The warnings on this page contain vital information. As the only
individual in contact with system users, it is the installer’s responsi-
bility to bring each item in this warning to the attention of all users of
this system.
System Failures
This system has been carefully designed to be as effective as possi-
ble. There are circumstances, however, involving fire, burglary, or
other types of emergencies where it may not provide protection. Any
alarm system of any type may be compromised deliberately or may
fail to operate as expected for a variety of reasons. Some, but not all,
of the reasons may be:
Access by Intruders
Intruders may enter through an unprotected access point, circumvent
a sensing device, evade detection by moving through an area of
insufficient coverage, disconnect a warning device, or interfere with
or prevent the proper operation of the system.
Component Failure
Although every effort has been made to make this system as reliable
as possible, the system may fail to function as intended due to the
failure of a component.
Compromise of Radio Frequency (Wireless) Devices
Signals may not reach the receiver under all circumstances which
could include metal objects placed on or near the radio path or delib-
erate jamming or other inadvertent radio signal interference.
Criminal Knowledge
This system contains security features which were known to be
effective at the time of manufacture. It is possible for persons with
criminal intent to develop techniques which reduce the effectiveness
of these features. It is important that your security system be
reviewed periodically to ensure that its features remain effective and
that it is updated or replaced if it is found that it does not provide the
protection expected.
Failure of Replaceable Batteries
This system’s wireless transmitters have been designed to provide
several years of battery life under normal conditions. The expected
battery life is a function of the device environment, usage, and type.
Ambient conditions such as high humidity, high or low temperatures,
or large temperature fluctuations may reduce the expected battery
life. While each transmitting device has a low battery monitor which
identifies when the batteries need to be replaced, this monitor may
fail to operate as expected. Regular testing and maintenance will
keep the system in good operating condition.
Inadequate Installation
A security system must be installed properly in order to provide ade-
quate protection. Every installation should be evaluated by a security
professional to ensure that all access points and areas are covered.
Locks and latches on windows and doors must be secure and operate
as intended. Windows, doors, walls, ceilings and other building
materials must be of sufficient strength and construction to provide
the level of protection expected. A reevaluation must be done during
and after any construction activity. An evaluation by the fire and/or
police department is highly recommended if this service is available.
Inadequate Testing
Most problems that would prevent an alarm system from operating as
intended can be found by regular testing and maintenance. The com-
plete system should be tested weekly and immediately after a break-
in, an attempted break-in, a fire, a storm, an earthquake, an accident,
or any kind of construction activity inside or outside the premises.
The testing should include all sensing devices, keypads, consoles,
alarm indicating devices, and any other operational devices that are
part of the system.
Insufficient Time
There may be circumstances when the system will operate as
intended, yet the occupants will not be protected from an emergency
due to their inability to respond to the warnings in a timely manner. If
the system is remotely monitored, the response may not occur in time
to protect the occupants or their belongings.
Motion Detectors
Motion detectors can only detect motion within the designated areas
as shown in their respective installation instructions. They cannot
discriminate between intruders and intended occupants. Motion
detectors do not provide volumetric area protection. They have mul-
tiple beams of detection and motion can only be detected in unob-
structed areas covered by these beams. They cannot detect motion
which occurs behind walls, ceilings, floor, closed doors, glass parti-
tions, glass doors or windows. Any type of tampering whether inten-
tional or unintentional such as masking, painting, or spraying of any
material on the lenses, mirrors, windows or any other part of the
detection system will impair its proper operation.
Passive infrared motion detectors operate by sensing changes in tem-
perature. However their effectiveness can be reduced when the ambi-
ent temperature rises near or above body temperature or if there are
intentional or unintentional sources of heat in or near the detection
area. Some of these heat sources could be heaters, radiators, stoves,
barbecues, fireplaces, sunlight, steam vents, lighting and so on.
Power Failure
Control units, intrusion detectors, smoke detectors and many other
security devices require an adequate power supply for proper opera-
tion. If a device operates from batteries, it is possible for the batteries
to fail. Even if the batteries have not failed, they must be charged, in
good condition and installed correctly. If a device operates only by
AC power, any interruption, however brief, will render that device
inoperative while it does not have power. Power interruptions of any
length are often accompanied by voltage fluctuations which may
damage electronic equipment such as a security system. After a
power interruption has occurred, immediately conduct a complete
system test to ensure that the system operates as intended.
Security and Insurance
Regardless of its capabilities, an alarm system is not a substitute for
property or life insurance. An alarm system also is not a substitute
for property owners, renters, or other occupants to act prudently to
prevent or minimize the harmful effects of an emergency situation.
Smoke Detectors
Smoke detectors that are a part of this system may not properly alert
occupants of a fire for a number of reasons, some of which follow.
The smoke detectors may have been improperly installed or posi-
tioned. Smoke may not be able to reach the smoke detectors, such as
when the fire is in a chimney, walls or roofs, or on the other side of
closed doors. Smoke detectors may not detect smoke from fires on
another level of the residence or building.
Every fire is different in the amount of smoke produced and the rate
of burning. Smoke detectors cannot sense all types of fires equally
well. Smoke detectors may not provide timely warning of fires
caused by carelessness or safety hazards such as smoking in bed, vio-
lent explosions, escaping gas, improper storage of flammable materi-
als, overloaded electrical circuits, children playing with matches, or
arson.
Even if the smoke detector operates as intended, there may be cir-
cumstances when there is insufficient warning to allow all occupants
to escape in time to avoid injury or death.
Telephone Lines
If telephone lines are used to transmit alarms, they may be out of ser-
vice or busy for certain periods of time. Also an intruder may cut the
telephone line or defeat its operation by more sophisticated means
which may be difficult to detect.
Warning Devices
Warning devices such as sirens, bells, horns, or strobes may not warn
people or waken someone sleeping if there is an intervening wall or
door. If warning devices are located on a different level of the resi-
dence or premise, then it is less likely that the occupants will be
alerted or awakened. Audible warning devices may be interfered
with by other noise sources such as stereos, radios, televisions, air
conditioners, other appliances, or passing traffic. Audible warning
devices, however loud, may not be heard by a hearing-impaired per-
son.

5
HSPA(3G) Alarm Communicator Installation Manual
IMPORTANT
This installation manual shall be used in conjunction with the control panel. All the safety instruc-
tions specified within that manual shall be observed. The control panel is referenced as the “panel”
throughout this document.
The Internet and HSPA(3G) dual-path alarm communicator is a fixed, wall-mounted unit, and
shall be installed in the location specified in these instructions.The equipment enclosure must be
fully assembled and closed, with all the necessary screws/tabs, and secured to a wall before opera-
tion. Internal wiring must be routed in a manner that prevents:
• Excessive strain on wire and on terminal connections,
• Interference between power limited and non power limited wiring,
• Loosening of terminal connections, or
• Damage of conductor insulation.
WARNING: Never install this equipment during a lightning storm.
Safety Information
The installer must instruct the system user on each of the following:
• Do not attempt to service this product. Opening or removing covers may expose the user to
dangerous voltages or other risks.
• Any servicing shall be referred to service persons only.
• Use authorized accessories only with this equipment.
• Do not stay close to the equipment during device operation.
• Do not touch the external antenna.
Model Information
This manual covers the following models of alarm communicators: TL2803GR, TL2803G,
3G2080R, 3G2080 (850/1900MHz operation), TL2803GR-EU, TL2803G-EU, 3G2080R-EU,
3G2080-EU (900/2100MHz operation), TL2803G-AU, 3G2080-AU, TL2803GR-AU, and
3G2080R-AU (850/2100MHz operation). References to model names TL2803G(R) and
3G2080(R) throughout this manual apply to all specified models unless stated differently. Models
ending in “R” include a built-in RS-422 interface for connecting to local third party applications.
3G2080(R): Is a HSPA(3G) cellular alarm communicator that sends alarm communication to
Sur-Gard System I, II, III (SG-DRL3IP), IV (SG-DRL4IP), and 5 (SG-DRL5IP) central station
receivers via a HSPA(3G)/GPRS digital cellular network.
TL2803G(R): Is a dual-path HSPA(3G) Ethernet alarm communicator that sends alarm communi-
cation to Sur-Gard System I, II, III, IV, and 5 central station receivers through Ethernet/Internet or
a HSPA(3G)/GPRS digital cellular network.
The communicator can be used as either a backup or primary communicator. The communicator
supports Internet Protocol (IP) transmission of panel and communicator events over Ethernet/
Internet and/or HSPA/GPRS.
The cellular performance of the 3G2080(R) or TL2803G(R) communicator depends greatly on
HSPA(3G)/GPRS network coverage in the local area. The unit should not be mounted in the final
location without first performing the communicator placement test below to determine the best
location for radio reception (minimum of one green LED ON). Optional antenna kits (GS-
15ANTQ, GS-25ANTQ and GS-50ANTQ) are available from DSC to improve signal strength as
required.
NOTE: Prior to installation of the 3G2080(R) or TL2803G(R) communicator, confirm with your
local service provider that the HSPA(3G)/GPRS network is available and active in the
area where the communicator will be installed, and that radio signal strength (CSQ) is
adequate.
Panel Mounting
The following communicators are compatible with HS2016, HS2032, HS2064, and HS2128 panels:
•3G2080(R) (HSPA(3G)/GPRS only)
GENERAL

6
HSPA(3G) Alarm Communicator Installation Manual
•TL2803G(R) (Ethernet/Internet + HSPA(3G)/GPRS dual-path)
Features
• 128-bit AES encryption via cellular and Ethernet/Internet (NIST validation certificate number
2645).
• Back up or primary cellular alarm communication.
• Automatically switches to 2G (EDGE/GPRS) if HSPA(3G) service is not available.
• Ethernet LAN/WAN 10/100 BASE-T (TL2803G(R) only).
• Fully redundant Ethernet/Internet and cellular dual-path alarm communication (TL2803G(R)
only).
• Full event reporting to central station.
• Individual Internet and/or cellular periodic test transmission.
• Integrated call routing.
• Visual Verification (Requires Sur-Gard System 5 Receiver)
• Remote firmware upgrade capability of the communicator and panel firmware via Ethernet and/
or cellular.
• Panel remote uploading/downloading support via cellular and Ethernet/Internet.
• PC-LINK connection.
• Programmable labels.
• SIA and Contact ID (CID) formats supported.
• Signal strength and trouble display LEDs.
• Supervision heartbeats sent via cellular and Ethernet/Internet.
Technical Specifications
• The TL2803G(R) is also suitable to be used with a compatible control unit listed for dual line
security transmission when used in conjunction with a DACT or a Public Switched Data Net-
work (PSDN) transmitter, where the PSDN provides the line security and is the primary line. In
this mode, alarm signals are required to be sent simultaneously over both communication meth-
ods.
EN50131-1 Installation Requirements
For EN50131-1 compliant installations, the following programming options shall be set as
described.
Supervision Heartbeat (required for ATS4 and ATS5):
•[851][004] set to 0087h (135s heartbeat).
NOTE: The compatible receiver at ARC location shall have supervision window programmed for
1800s (ATS4) or 180s (ATS5).
•[851][005] options 1,2 and 3 shall be enabled
•[851][005] option 8 shall be enabled
Test transmission (required for ATS3):
• [851] System test options [026-029] shall be enabled (FF) for the communication paths available.
•[851][124-125] and [224-225] shall be programmed with time of day for test transmission and
1440 minutes (24h) for test transmission cycle
Configuration of communication paths (all ATS classes)
•[300][001] select option 02 for auto routing (this will allow transmission of the events over all
available communication paths in the system)
•[380] enable option 5 (YES) for parallel transmission over all available communication paths
(if redundant configuration is desired)
•[382] enable option 5 (YES) this will enable Alternate communicator
•[384] enable the desired back-up configuration (receiver 2 back-up for receiver 1 or receiver 3
back-up for receiver 1).

7
HSPA(3G) Alarm Communicator Installation Manual
Ratings Compatibility
NOTE: Enter [*][8][Installer Code][900] at keypad to view the panel version number.
Encryption
The communicator uses 128 Bit AES encryption. Encryption can only be enabled from the moni-
toring station receiver. Each receiver (Ethernet 1 and 2, cellular 1 and 2) can independently have
encryption enabled or disabled. When encryption is enabled, the central station will configure the
device to encrypt communications the next time the communicator module performs a communi-
cation to that receiver.
NOTE: Packets will start being encrypted only after the next event is sent to that receiver, or if the
unit is restarted.
Before leaving the installation site, the communicator TL2803G(R) Ethernet line shall be con-
nected via an APPROVED (acceptable to the local authorities) Network Interface Device (NID).
All wiring shall be performed according to the local electrical codes.
This Internet and HSPA(3G) dual-path alarm communicator shall be installed by service persons
only (service person is defined as a person having the appropriate technical training and experi-
ence necessary to be aware of hazards to which that person may be exposed to in performing a task
and can also take measures to minimize the risks to that person or other persons). The Communi-
cator shall be installed and used within an environment that provides the pollution degree max 2,
overvoltages category II, in non-hazardous, indoor locations only. This manual shall be used with
the installation manual of the panel which is connected to the communicator. All instructions spec-
ified within the panel manual must be observed.
Table 1: Communicator Ratings
Model 3G2080(R)
Cellular only
TL2803G(R)
Internet and Cellular
Power Supply Ratings
Input Voltage
10.8-12.5 VDC
Power is supplied from the panel’s PC-Link header or a PCL-422 module in
remote cabinet installations. In remote cabinet installations, the PCL-422 module
located with the communicator is powered by either an HSM2204 or an
HSM2300. Refer to the PCL-422 installation instructions for details.
Current Consumption
Standby Current 90mA @ 13.66V 120mA @ 13.66V
Alarm (Transmitting) Current 400mA @ 12V
Operating Frequency 900MHz, 1800MHz, 2100MHz
Typical Antenna Gain 2dBi
Environmental Specifications
Operating Temperature -10°C to 55°C
Humidity 5% ~ 93% relative humidity, non-condensing
Mechanical Specifications
Board Dimensions (mm) 100 × 150 × 15 100 × 150 × 15
Weight (grams) with bracket 310 320
Table 2: Compatible Receivers and Panels
Communicator Receiver/
Panel Description
3G2080(R)
TL2803G(R)
Receiver
• Sur-Gard System I Receiver, version 1.13+
• Sur-Gard System II Receiver, version 2.10+
• Sur-Gard SG-DRL3-IP, version 2.30+ (for Sur-Gard System III Receiver)
• Sur-Gard SG-DRL4-IP version 1.20+ (for Sur-Gard System IV Receiver)
• Sur-Gard SG-DRL5-IP version 1.00+ (for Sur-Gard System 5 Receiver
Panel
• HS2016
• HS2032
• HS2064
• HS2128
PRE INSTALLATION CONFIGURATION
COMMUNICATOR INSTALLATION CONFIGURATION

8
HSPA(3G) Alarm Communicator Installation Manual
All the local rules imposed by local electrical codes shall be observed and respected during instal-
lation.
Installing the Ethernet Cable (TL2803G(R) Only)
A Category 5 (CAT 5) Ethernet cable must be run from a source with Ethernet/Internet connectiv-
ity to the communicator module, inside the panel. The communicator end of the cable must be ter-
minated with an RJ45 plug, which will connect to the communicator’s RJ45 jack after the
communicator is installed. All requirements for the installation of CAT 5 Ethernet cable must be
observed for correct operation of the communicator, including, but not limited to, the following:
• Do NOT strip off cable sheathing more than required for proper termination.
• Do NOT kink/knot cable.
• Do NOT crush cable with cable ties.
• Do NOT untwist CAT5 pairs more than ½ in. (1.2cm).
• Do NOT splice cable.
• Do NOT bend cable at right angles or make any other sharp bends.
NOTE: CAT5 specification requires that any cable bend must have a minimum 2 in. (5 cm) bend
radius. Maximum length of CAT 5 cable is 328 ft. (100 m).
Inserting and Removing the SIM Card
1. Remove the front cover of the panel to access SIM holder.
2. Remove power from the panel and disconnect the battery and telephone line.
3. On the SIM card holder, push gently to slide the cover downwards to OPEN. This will unlatch
the SIM card holder on the top edge of the communicator PCB. (See Figure 3).
4. Tilt the top of the SIM card holder downwards to access the SIM card.
NOTE: The SIM can be damaged by bending or scratching contacts. Use caution when handling
SIM cards.
5. Insert or remove the SIM card, noting the orientation of the notches on the SIM card and the
SIM card holder.
6. When inserting a SIM card, insert the card in the proper orientation and gently push the SIM
card holder down and slide the holder as indicated by the arrow on SIM holder, to LOCK.
7. Reconnect the backup battery and telephone line, apply AC power to panel, and replace the
panel cover.
Running the RS-422 Cable (R Models Only)
When installing the communicator for use with 3rd party applications an RS-422 cable must be
connected between the 3rd party device and the communicator module.
NOTE: Maximum cable length for RS-422 cable is 1,000 ft. (305 m).
Please refer to the installation manual for the 3rd party device for wiring instructions.

9
HSPA(3G) Alarm Communicator Installation Manual
Installing Communicator with HS2016, HS2032, HS2064, and
HS2128 Panel
NOTE: Before installing communicator or inserting/removing SIM, ensure that system power is
OFF and telephone line is disconnected.
1. To assemble supplied mounting bracket, perform the following: (See Figure 1 ).
a. Remove the 4 white plastic
standoffs from the bag pro-
vided with the communica-
tor kit.
b. Insert the 4 standoffs through
the back of the mounting
bracket, into the holes at each
corner. (The antenna mount-
ing tab should be facing away
from you).
c. Place the bracket on a flat,
solid surface. Hold the com-
municator component side up
and orient the 4 holes on the
communicator with the 4
standoffs protruding from the
bracket. Push the communi-
cator firmly and evenly onto the standoffs until it is securely attached to the mounting
bracket.
d. Remove the panel front cover.
e. Remove and discard the circular knockout located in the top-right section of the panel. (This
hole will be used for connection of the supplied radio antenna).
f. Connect the supplied 5” (12.7 cm) antenna cable to the radio, by passing the connector
through the hole on the back of the mounting bracket to the communicator board. Push the
antenna connector firmly into the socket on the cellular radio. (See Figure 3).
2. Install the Communicator into the panel:
a. Attach one end of the PC-LINK cable to the panel PC-LINK header on the panel (red wire
goes on Pin 1 of the panel PC-LINK header).
b. Insert the assembled communicator into the panel.
NOTE: Ensure that the threaded antenna connection point is visible through the knockout hole at
the top right of the panel.
c. Place the nylon washer with bushing (thick flat washer) onto the threaded section of the
antenna cable. Insert the threaded section through the antenna mounting knockout hole at top
right of panel.
d. Place the second nylon washer (flat), followed by the brass washer and the brass nut, onto
the threaded section of the cable, outside the panel. Tighten the assembly by hand only (fin-
ger tight only- do not over tighten the antenna assembly).
INSTALLING CELLULAR/ETHERNET COMMUNICATOR IN
PANEL
DG0009744
Brass Washer
Nylon washer (flat)
Nylon Washer
with bushing
(thicker flat washer)
Brass nut
Antenna
Mounting Tab
Mounting
Holes
Mounting Holes
Antenna
Cable
Mounting Plate
External Antenna
Screw Thread
Communicator
Board
Mounting
Plate
Stand Off
Figure 1:Communicator Mounting Bracket

10
HSPA(3G) Alarm Communicator Installation Manual
e. Locate the screw hole on the right side wall of the
panel. See Figure 2 (screw). Line up the assem-
bled communicator with the right side wall of the
panel and, using the screw provided, secure the
mounting bracket to the panel.
f. Attach the other end of the PC-LINK cable to the
communicator (red wire goes on the right-hand pin
of the communicator PC-LINK header (see Figure
3)).
g. Using light pressure (finger tight only), attach the
supplied white quad band whip antenna to the
threaded antenna connection point at top of the
panel.
WARNING! - 3G2080(R)/TL2803G(R) modules are
power limited. Do not route any wiring over the cir-
cuit board. Maintain at least 1in. (25.4mm) separa-
tion between circuit board and wiring. A minimum
of ¼ in. (7mm) separation must be maintained at
all points between non-power limited wiring and
power limited wiring.
3. To electrically connect the communicator to the panel, perform the following steps (See Figure 3).
a. Disconnect both AC power and battery connections from the panel, and disconnect tele-
phone line.
b. Confirm that the SIM card is inserted in the holder and locked.
4. Install Network Cable (TL2803G(R) only). Route the CAT 5 Ethernet cable through the back of
the panel and plug it into the communicator’s RJ45 jack.
NOTE: Before leaving the premises the Ethernet communication lines must first be connected to
an approved (acceptable to local authorities) type NID. All wiring shall be performed
according to the local electrical codes.
PC-Link
cable connector
screw
quad band
whip antenna
GSM Radio
RJ-45
UA601
Use light pressure
to attach antenna
nger tight only.
HS2016/2032/2064/2128
Figure 2:HS2016/2032/2064/2128 Control Panel
Figure 3:Communicator Wiring Diagram
AUDIO/DEFAULT
DSC
UA601
PC-LINK
COM
TL2803G(R)
3G2080(R)
AC
AC
Z1 COM Z2 Z3 COM Z4 Z5 COM Z6 Z7 COM Z8
AUX+
BELL +
PGM1 PGM3
RING T-1
HS2016/2032/2064/2128
3G Radio
UA621
To external antenna
Input Ratings:
+10.8V ~ +12.5 VDC
90mA(3G2080(R))/120mA(TL2803G(R)) standby;
400mA alarm
DSC Panel min. power requirements:
- 16.5 VAC 40 VA transformer;
- 12 VDC 7Ah battery
Jumper pins 4 and 5
to reset.
L
o
c
k
1
From NID
TL2803G(R)
Use only CAT5
Supervised
RJ-45
GRN YEL
TIP R-1
BLK
RED AUX -
BELL - EGND
TX+
GND
TX-
RX+ RX-
SHLD
SIM
Network Link
YELLOW
PGM2 PGM4
Maximum cable length
100 m (328 ft)
PCLINK_2
Red
Red
RS-422
To 3rd party device

11
HSPA(3G) Alarm Communicator Installation Manual
5. Install the RS-422 connections (R models only). If using the communicator with a 3rd party
device, wire the connections as per the table below:
NOTE: The GND connection is optional. DSC recommends connecting GND wire at both ends.
6. Perform the following steps for initial power on of the panel with communicator installed:
a. Reconnect the AC power, telephone line, and battery +connector to the panel.
(The communicator and panel will power up together).
b. Observe that the communicator’s red and yellow LEDs are flashing together while it initial-
izes. The red and yellow LEDs will continue to flash until the communicator has success-
fully communicated to all programmed receivers.
NOTE: During radio reset, the two green LEDs will flash alternately.
NOTE: Initialization may take several minutes to complete. red and yellow LEDs will flash
together during initialization. Do not continue to next step until the red and yellow LEDs
have stopped flashing. (If only the yellow LED is flashing, there is a communicator trou-
ble and the green LEDs are not valid for communicator placement test). Correct trouble
indicated by flashes on yellow LED before continuing. (See Table 8 for troubleshooting
assistance).
7. Perform the communicator placement test below.
8. Mount the panel in final location indicated by placement test.
3G2080(R) and TL2803G(R) only
To confirm that the cellular antenna location is suitable for radio operation, perform the placement
test as follows:
NOTE: You may need to relocate the panel or install an optional extension antenna during this
procedure, if radio signal strength is too low.
1. Confirm that the yellow LED on the communicator is not flashing. A flashing yellow LED indi-
cates trouble on the communicator. See Table 8 to troubleshoot and correct the cause of this trou-
ble before continuing to the next step.
2. Observe that the strength of the radio signal on the yellow LED and the 2 green LEDs on the
communicator meet or exceed the minimum signal level requirement. Minimum signal level:
The yellow LED is OFF and the green LED 1 (furthest from the yellow LED) is ON. (i.e.,
not flashing) for the panel location to be acceptable. See table for “Radio Signal Strength” on
page 16 for interpretation of receiver signal strength on LEDs.
Cellular Signal Strength Display - LCD Keypad Only
The cellular network signal strength can be checked on the keypad LCD screen by entering
installer programming section [850]. The LCD will indicate the SIM card activation status fol-
lowed by up to five bars of signal strength. This display will automatically update every three sec-
onds. Refer to “Radio Signal Strength” on page 16 for the relationship between signal strength
bars, CSQ level, and signal level in dBm.
Table 3: RS-422 Connections
3rd Party Device Communicator
TX+ RX+
TX- RX-
RX+ TX+
RX- TX-
GND (Optional) GND
COMMUNICATOR PLACEMENT TEST
Table 4: Signal Strength Display
Description Display
SIM card active and current
signal strength

12
HSPA(3G) Alarm Communicator Installation Manual
NOTE: If the required signal strength is too low with the panel in its current location, the panel
must be relocated or an external antenna is required.
If required, the following cellular extension antenna kits are available to the installer:
• GS-15ANTQ - 4.57m (15’) Internal Antenna Extension Kit (suitable for interior mounting only).
• GS-25ANTQ - 7.62m (25’) External Antenna Extension Kit (suitable for exterior mounting only).
• GS-50ANTQ - 15.24m (50’)External Antenna Extension Kit (suitable for exterior mounting only).
Specific instructions for the installation of the extension antenna are included with the kit. Observe
all the electrical safety instructions regarding the installation of the antenna. All the wiring of the
equipment shall be fully compliant with the local rules and regulations.
3. If required, install the antenna extension and perform the following steps to determine the best
location for placement of the antenna:
a. Disconnect the white whip antenna from the panel.
b. Attach one end of the antenna extension cable to the threaded antenna connector on the
panel and the other end to the external antenna.
4. Move the extension antenna to various locations while observing the two green LEDs on the
panel.
a. Continue to reposition the extension antenna until you receive an acceptable (minimum one
green LED ON solid) signal strength.
NOTE: Minimum strength is: green LED 1 flashing and yellow LED OFF. If green LED 1
is flashing, relocation should be considered.
b. Mount the supplied antenna extension bracket at the location that provides the best signal
strength.
5. Alternately, reposition the panel to improve signal strength. Dismount the panel and move it to
another location to achieve the required signal strength. If the panel is relocated to improve sig-
nal strength, mount it in the new location.
6. When final panel/antenna location is determined, continue at the Initial Panel Programming-
section.
NOTE: If the SIM card is not activated, placement test will indicate the signal strength of the
nearest cellular tower.
NOTE: In between displaying signal strength, the signal strength LEDs will flash alternately if an
inactive SIM card is used. The flashing indicates that the module is attempting to attach to
the cellular network and will only last a short while.
Keypad Data Display
•Section-Toggle Options: The number is displayed when toggle is ON, the number is not dis-
played when toggle is OFF. (e.g., toggle options displays: [
-- 3 -- 6 -- ]. Options 3and 6are ON,
all others are OFF). Pressing keys 1 through 8 will alternately turn the toggle ON and OFF.
•HEX/Decimal Data: Values that are provided with two defaults, separated by a “/” character,
use the format: hexadecimal followed by decimal equivalent (e.g., default (0BF5/3061)). Hexa-
decimal numbers are shown, with all leading zeros, to the full field length defined for the num-
ber.
Entering HEX Values at Keypad
To enter HEX values at the keypad, you must press the *key before entering the HEX value. (e.g.,
to enter “C” at the keypad, press [*][3])
SIM card inactive and current
signal strength
Radio not registered
INITIAL PANEL PROGRAMMING
Table 4: Signal Strength Display
Description Display
OR AND

13
HSPA(3G) Alarm Communicator Installation Manual
Entering ASCII Characters at Keypad
1. Press [*] and use scroll buttons [<] [>] to display “ASCII Entry” on the LCD screen.
2. Press [*] to select ASCII entry mode.
3. Use the [<] [>] scroll keys to display the character you want and press [*] to save and exit
ASCII.
4. Repeat the steps above to enter another ASCII character.
HS2016/2032/2064/2128 Initial Programming
Please refer to Panel Manual section ‘Alternate Communicator set-up’ for details. Perform the fol-
lowing steps to ensure that the communicator and the panel work together as intended.
These sections must be programmed at the panel keypad. Enter [*][8][Installer Code][Section
Number]. Record any values that are modified from their default, in the appropriate worksheets
for the panel or communicator.
1. In panel section [ 377 ] ‘Communication Variables’, subsection [002] ‘Communication Delays’,
sub-subsection [1] ‘Communication Delay’,
program 060 (seconds).
2. In panel section [382] ‘Communicator Option 3’ set option [5] ON
NOTE: If this option is OFF, the yellow status LED on the communicator will indicate ‘Panel
Supervision Trouble’ (2 flashes) and the unit can not be programmed via the PC-LINK
cable.
NOTE: Account number in communicator section [851][021] automatically syncs with panel sys-
tem account number in section [310][000] ‘System Account Code’.
3. In panel sections [300] ‘Panel/Receiver Communication Paths’ subsections [001] to [004], pro-
gram the subsection with 02 to 06
NOTE: Refer to panel manual for additional information.
4. In panel section [350] ‘Communication Formats’, program the communication format as: CID
(03) or SIA FSK (04).
5. In panel sections [311] - [318] ‘Partition Call Directions’, program the call direction options for
the system.
6. In panel section [401] ‘DLS/SA Options’ set toggle option [2] ‘User Enable DLS’ to ON in
order to perform panel DLS session through cellular or Ethernet.
NOTE: Before leaving the premises, the installer should verify all programmed communications
paths. See programming options section [851][901] to send immediate test transmissions.
NOTE: Sending test transmissions to receivers that are not programmed will generate FTC Trou-
ble.
Communicator Troubles displayed on an HS2016/2032/2064/2128
The communication trouble is the only trouble that will appear on the keypad Liquid Crystal Dis-
play (LCD) when encountered by a communicator installed in a HS2016/2032/2064/2128. For
more information about the trouble on the communicator module refer to the panel event buffer or
by accessing *2 to view the individual trouble types. Log entry will show Fault or Restore for each
of the following events:
• Alt. comm SIM lock Trouble/Restore
• Alt. comm Cellular Trouble/Restore
• Alt. comm Ethernet Trouble/Restore
Table 5: Dialing Strings
Val u e Communication Method
02 Auto Routing
03 Ethernet 1
04 Ethernet 2
05 Cellular 1
06 Cellular 2

14
HSPA(3G) Alarm Communicator Installation Manual
• Alt. comm Fault/Restore
• Alt comm Receiver (1-4) Absent/Restore
• Alt comm Receiver (1-4) Supervision Trouble/Restore
• Alt comm Receiver (1-4) FTC Trouble/Restore
NOTE: When Panel displays “Alternate Fault”, communicator programming is not accessible via
the keypad.

15
HSPA(3G) Alarm Communicator Installation Manual
The communicator has 4 on-board LED indicators. These include 1 yellow trouble LED, 1 red net-
work connection status LED, and 2 green signal strength LEDs. The LED meaning is described in
this section.
Yellow Trouble LED
This yellow LED will flash to indicate a trouble on the unit. The number of flashes indicates the
type of trouble. See the table below for the coded flashes and the conditions which will activate the
trouble status LED.
NOTE: Only the highest priority trouble (2 flashes is the highest priority trouble) is indicated.
When this trouble is restored, the next highest trouble will indicate, if present. This will
continue until all troubles have been cleared (yellow LED is not flashing).
The following paragraphs describe the conditions associated with the trouble indicated:
Panel Supervision Trouble (2 Flashes)
This trouble will be indicated when communication between the communicator module and the
panel fails. If the module can not communicate with the panel (e.g., loss of power to the panel) the
communicator will send the ‘Panel Absent Trouble Event’ message to the central station receiver.
When communication returns, a ‘Panel Absent Restore Event’ is sent by the communicator to the
central station receiver. The reporting codes are ET0001 for trouble and ER0001 for restore. The
panel absent event always uses the primary receiver account code when communicating to the cen-
tral station.
NOTE: The panel supervision trouble/restore are internally generated events by the communica-
tor. Trouble is generated if the communicator misses 6 polls. Trouble is restored on
receipt of first poll from the panel.
SIM Lock Trouble (4 Flashes)
This trouble occurs when the SIM lock feature has been enabled and the unit has been pro-
grammed with the wrong PIN for the SIM card.
Cellular Trouble (5 Flashes)
This trouble is indicated for any of the following 4 conditions:
1. Radio Failure : Trouble is indicated after 8 failed attempts to communicate with the cellular radio.
2. SIM Failure: Trouble is indicated after 10 failed attempts to communicate with the SIM.
3. Cellular Network Trouble: Trouble is indicated for loss of the registration to the network pro-
vider.
4. Insufficient Signal Strength: Trouble is indicated if calculated average signal strength is too
low. (Both green LEDs are OFF). Trouble will clear when the calculated average signal
strength is above minimum (i.e., > CSQ 5).
NOTE: If Option [851][006] Bit 8 is Off, a CSQ less than or equal to 4 will not trigger Cellular
Trouble
Ethernet Trouble (6 Flashes)
This trouble is indicated when the Ethernet link between the transmitter and the local switch or
router is absent. This trouble will also be indicated if the unit fails to get Dynamic Host Control
Protocol (DHCP) settings from the DHCP server. (Not active if Ethernet receivers are not pro-
grammed).
COMMUNICATOR STATUS LEDS
Table 6: Yellow Trouble Status LED
# of
Flashes Trouble # of Flashes Trouble
2 Panel Supervision Trouble 8 Receiver Supervision Trouble
4 SIM Lock Trouble 9 FTC Trouble
5 Cellular Trouble 10 Not Applicable
6 Ethernet Trouble 12 Module Configuration Trouble
7 Receiver Not Available Trouble

16
HSPA(3G) Alarm Communicator Installation Manual
Receiver Not Available (7 Flashes)
This trouble is indicated if the unit is not able to successfully initialize with any of the pro-
grammed receivers. Unprogrammed receivers are excluded. This trouble is also indicated if the
cellular receiver APNs have not been programmed in sections [205] and [215].
Receiver Supervision Trouble (8 Flashes)
This trouble is indicated when receiver supervision is enabled and communication between the
communicator module and the receiver fails. Trouble is indicated if Ethernet 1 and/or cellular 1 is
supervised and does not receive a heartbeat from the receiver or if cellular is supervised and the
unit does not receive an acknowledgment to 4 heartbeats sent to the receiver.
FTC Trouble (9 Flashes)
This trouble is indicated when the unit fails to communicate module events to the central station.
Trouble is displayed after the unit has exhausted all communications attempts to all programmed
receivers for events generated by the communicator.
Module Configuration Trouble (12 Flashes)
This trouble is indicated when the system account code or the receiver account have not been pro-
grammed. Disabled receivers are excluded.
Red Network Connection Status LED
TL2603G
BLINKING: Indicates communications in progress.
• Once quickly for outgoing Ethernet transmission.
• Twice quickly to indicate incoming Ethernet ACK/NACK.
OFF: This is the normal state of the red network connection status LED. There are no network
connection issues present.
ON: There is a problem with the Ethernet or the cellular network connection. LED will be ON if
any of the following occur:
• Ethernet cable is not connected,
• DHCP configuration times out,
• Unit fails to get an IP address from the cellular network, or
• Cellular connection has been reset.
(Green LED 1) (Green LED 2) and (Yellow LED) Signal Strength
NOTE: If the yellow LED is flashing, signal strength in table below is not valid.
See Table 8 for troubleshooting flashing yellow LED.
NOTE: The communicator will indicate cellular trouble (yellow LED = 5 flashes) if the calcu-
lated average CSQ Level is 4 or less. The communicator signal strength can be viewed
remotely with C24 Communications.
Network Activity LEDs (Red and Green)TL2603G Only
•Ethernet Activity: Red LED will blink quickly once for transmit, or twice for receive.
•Cellular Activity: Green LED 2 will blink quickly once for transmit, or twice for receive.
Table 7: Radio Signal Strength
Signal
Strength
CSQ
Level
Yellow
LED
Green
Led 2
Green
LED 1
Signal
Level dBm Action Required
Radio Not
Ready N/A N/A Alternate Flashing
Alternate
Flashing N/A If this status persists and the yellow LED shows 5 flashes, confirm that the SIM card is active.
No Signal 0 ON OFF OFF -108.8
Check all antenna connections.
Confirm cellular service is active in area.
Relocate panel or install external antenna.
1 Bar 1 - 4 Flashing
See Note OFF Flashing -108 ~ -103 Relocate panel or install external antenna if yellow
trouble LED has:
5 flashes.
2 Bars 5 - 6 OFF OFF Flashing -102 ~ -99
3 Bars 7 - 10 OFF OFF ON -98 ~ -91
Location is OK. Cellular signal strength is greater
than CSQ 7.
4 Bars 11-13 OFF Flashing ON -90 ~ -85
5 Bars 14 + OFF ON ON -84 and
higher

17
HSPA(3G) Alarm Communicator Installation Manual
Factory Defaults Reset
You can reset the programming options for the communicator to the factory settings by installing
the hardware jumper. Perform the following steps to reset the communicator:
NOTE: A jumper is required on AUDIO/DEFAULT pins 4 and 5 to reset the hardware values.
1. Remove panel front cover.
2. Locate the AUDIO/DEFAULT 5 pin connector on the communicator board (see Figure 3).
3. Apply a jumper to short the hardware default pins 4 and 5.
4. Remove AC and DC power from the panel and then reapply power to the panel.
5. Wait until the two green LEDs on the communicator begin flashing rapidly.
6. Remove the jumper from the hardware default pins 4 and 5 (green LEDs will stop flashing).
7. Replace the panel cover.
NOTE: The communicator has now been reset to the factory default values.
Firmware Update
The firmware of the device can be updated over cellular or Ethernet (remote or local updating):
• When the firmware update begins, all 4 LEDs are ON.
• During the firmware update process, the LEDs will cycle in a chaser pattern.
• During the firmware update process, the chaser pattern will briefly pause and resume again.
This indicates firmware verification check has passed, and application update will begin.
• After a successful update, the unit will automatically restart.
• Should the update fail, all 4 LEDs will flash ON, then OFF together at 1 second intervals.
NOTE: If the firmware update fails, restart the communicator by cycling power. For persistent
update failures, contact your dealer.
COMMUNICATOR RESET / UPDATE

18
HSPA(3G) Alarm Communicator Installation Manual
NOTE: For additional details:
• Refer to section [983] for troubleshooting the firmware updates
• Refer to section [984] to verify the trouble status
• Refer to section [985] for troubleshooting the radio status
COMMUNICATOR TROUBLESHOOTING
Table 8: Trouble indications
Trouble
Indication
Trouble
Indicator
Digit
Possible
Causes Trouble Possible Solution
No Indication N/A No Power
• Check the power connections between the panel and the communicator.
• Confirm PC-LINK cable is properly installed between communicator and
panel.
Yellow LED –
ON Solid N/A No Signal
• Confirm that cellular network service is active in your area.
• Ensure the antenna is securely connected to the radio. Check antenna stub
cable is securely connected to the radio.
• If an external antenna is used, ensure the antenna is securely screwed on to the
antenna cable connector. Check external antenna for damage or open/short.
Trouble LED –
2 Flashes 02
Panel
Supervision
Trouble
• Check section [382] toggle option[5] is ON (Alternate Communicator
Enabled).
• Ensure the PC-LINK cable between the panel and communicator is connected
properly (not reversed) and is securely in place.
Yellow LED –
5 Flashes 05 Cellular Trouble
• Confirm that cellular service is available and active in your area.
• Check all antenna connections.
• Ensure average radio signal strength is CSQ 5 or higher. (See Table 7 ).
• Ensure the SIM card is properly inserted into the SIM card holder.
• Ensure the SIM card has been activated (could take up to 24 hrs after install).
• If this trouble persists, you must relocate the panel (and communicator) or
install an external antenna extension kit.
Yellow LED –
6 Flashes 06 Ethernet Trouble
• Check with your ISP to confirm Internet service is active in your area.
• Ensure your Ethernet cable is securely inserted into the RJ45 jack of the com-
municator and the hub/router/switch.
• Check the link light on the hub/router/switch is ON. If link light is OFF, start
the hub/router/switch.
• If DHCP is used, ensure that the unit has an assigned IP address from the
server. In Section [851] [992] verify a valid IP address is programmed. If not,
contact the network administrator.
• If problem persists, replace the Ethernet cable and RJ45 connector.
Yellow LED –
7 Flashes 07 Receiver Not Available
• Ensure that the Ethernet path has Internet connectivity.
• If using a static IP address, confirm that the gateway and subnet mask are
entered correctly.
• If the network has a firewall, ensure the network has the programmed
outgoing ports open (default UDP port 3060 and port 3065).
• Ensure that all the receivers are programmed for DHCP or have the proper IP
address and port number.
• Ensure the cellular receiver APNs have been programmed with the access
point name provided by your cellular provider.
• If Common Mode is used, and only one path is initialized while the other path
is not successful, generate a manual test transmission over both paths or power
cycle the communicator to recover the ‘Receiver Not Available’ trouble.
Yellow LED –
8 Flashes 08
Receiver
Supervision
Trouble
• This trouble is indicated when supervision is enabled and the unit is not able to
successfully communicate with the receiver.
• If this trouble persists, contact your central station.
Yellow LED -
9 Flashes 09 FTC Trouble
• The unit has exhausted all communications attempts to all programmed
receivers for events generated by the communicator.
• Restart the system, if trouble persists, contact your dealer.
Yellow LED –
12 Flashes 0C
Module
Configuration
Trouble
• This indication appears when section [021] system account code or
sections [101]; [111]; [201]; and [211] receiver account code have not been
programmed. Ensure that a valid account code has been entered in these sec-
tions.
All LEDs flash-
ing together N/A Boot Loader Failed
• Disconnect power, then reconnect power to the communicator module.
Red and Yellow
LEDs flashing
together
N/A Initialization
Sequence
• The unit is still initializing please wait while the unit gets its programming and
establishes a connection to all programmed receivers.
Note: This process may take several minutes to complete.
Only Green
LEDs flashing N/A Hardware Default Jumper
• The hardware default jumper is installed and must be removed. See Figure 3.

19
HSPA(3G) Alarm Communicator Installation Manual
The programming sections described in this document can be viewed at the keypad LCD. To start
programming enter: [*][8][installer code] [851] [section number], where section number is the 3
digit section number referenced in this section. The programming worksheets at the end of this
document can be used to record the new values when programming changes have been made from
the default values.
Programming sections are accessed through the panel keypad. Installers may set/review/record
programming options at the panel keypad.
System Options
[001] Ethernet IP Address
Default (000.000.000.000)
Enter the IP address of the communicator. Ensure that the IP address is unique to the communica-
tor on the local network. Format is 4 fields, each field is a 3 digit decimal number. Valid range:
000-255. If an IP address is programmed in this section, the unit will operate with static IP (DHCP
disabled). Sections [002] and [003] must also be programmed when using static IP addresses.
NOTE: Default for this section is Dynamic Host Configuration Protocol (DHCP) enabled. When
enabled, the DHCP server will set values for: IP address [001], subnet mask [002], and
gateway [003]. Programming an IP address in this section will disable DHCP (Static IP).
[002] Ethernet IP Subnet Mask
Default (255.255.255.000)
Enter the Ethernet IP subnet mask of the communicator. Format is 4 fields, each field is 3 digits.
Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the subnet mask for this section and the
programmed value will be ignored.
[003] Ethernet Gateway IP Address
Default (000.000.000.000)
Enter the Ethernet gateway IP address of the communicator. The gateway IP address is required
when a router is used on the local network to reach the destination IP address specified in section
[001]. Format is 4 fields, each field is a 3 digit decimal number. Valid range: 000-255.
NOTE: If DHCP is enabled, the DHCP server will assign the gateway IP address for this section
and the programmed value will be ignored.
[004] Receiver Supervision Interval
Default (0087/135)
When receiver supervision is enabled (ON) in section [005] toggle option [3], the unit sends heart-
beats to Ethernet receiver 1 or cellular receiver 1 to test the communications path. Use this section
to set the interval time (in seconds) when heartbeats will be sent to the receivers. Valid range
000A-FFFF seconds. If the programmed value is less than (000A/10) seconds, supervision is dis-
abled.
•Receiver Window: This is the supervision timeout that must be configured at the central sta-
tion receiver.
•Recommended Values: This is the recommended heartbeat interval that should be pro-
grammed into the communicator.
Green LEDs
alternating N/A
Radio Reset or
Radio Initializa-
tion
• If this status persists and the yellow LED shows 5 flashes, confirm that
the SIM card is active.
ETHERNET/CELLULAR PROGRAMMING OPTIONS
Table 8: Trouble indications
Trouble
Indication
Trouble
Indicator
Digit
Possible
Causes Trouble Possible Solution

20
HSPA(3G) Alarm Communicator Installation Manual
[005] System Toggle Options
[1] Ethernet Receiver 1 Supervised (TL2803G(R) only) Default (OFF)
ON: Ethernet receiver 1 will be supervised and heartbeats will be sent to Ethernet receiver
1 based on the supervision interval programmed in section [004].
OFF: Ethernet receiver 1 will not be supervised. When disabled, heartbeat 1 is sent to the
Ethernet receiver once every hour, regardless of supervision type (heartbeat 1 or 2). The
heartbeat is resent every 5 seconds until ACK. If no event or heartbeat ACK is received
after (receiver supervision interval + 75 seconds), supervisory trouble is indicated.
NOTE: Ethernet receiver 2 can not be supervised.
[2] Cellular Receiver 1 Supervised Default (OFF)
ON: Cellular receiver 1 will be supervised and heartbeats will be sent to cellular receiver 1
based on the supervision interval programmed in section [004]. If ACK to heartbeat is not
received, it is retransmitted every 5 seconds. Failure to ACK 2 consecutive heartbeats will
reset the radio.
OFF: Cellular receiver 1 will not be supervised. When disabled, heartbeat is not sent to the
receiver. Supervisory trouble is indicated.
NOTE: Cellular receiver 2 can not be supervised.
[3] Supervision Type Default (OFF)
ON: Heartbeat 1 (commercial supervision). This supervision type is suitable for applica-
tions where swap detection is required on the supervisory packet.
OFF: Heartbeat 2 (residential supervision). This supervision type is suitable for applica-
tions where supervision of the communication path to the receiver is required. (no swap
detection).
NOTE: Commercial supervision is more data intensive than residential supervision and should
only be used when required to meet the approval for the installation.
[4] Primary Path Default (OFF - TL2803G(R)) (ON - 3G2080(R))
ON: Cellular channel is the primary path. Ethernet channel is the secondary path, if it
exists.
OFF: Ethernet channel is the primary path in a dual communicator. Cellular channel is the
secondary path.
[5] Redundant Communications Default (OFF)
ON: Events will be communicated to Ethernet receiver 1 and cellular receiver 1 at the same
time. Events will be communicated to Ethernet receiver 2 and cellular receiver 2 at the
same time. As long as the event is successfully communicated to 1 of the 2 paths (Ethernet
or cellular), the communicator will move on to the next event.
NOTE: Do not configure Ethernet receiver 1 and cellular receiver 1 to communicate using a com-
mon receiver configuration (i.e., identical receiver IP address and receiver remote port).
OFF: Events will be communicated to the receivers individually.Toggle should be OFF
when guaranteed message delivery to both receivers is required.
[6] Remote Firmware Upgrade Default (ON)
ON: The communicator module firmware can be remotely upgraded using the Ethernet/cel-
lular paths.
OFF: The communicator module firmware can not be remotely upgraded. Local firmware
upgrade is still possible.
[7] Alternate Test Transmissions Default (OFF).
ON: When the periodic test transmission interval occurs, the test transmission will alternate
between being sent to the primary and secondary receivers with each test transmission
interval.
OFF: When the periodic test transmission interval occurs, the test transmission will be sent
to the programmed receivers, based on the settings of the periodic test transmission report-
ing codes.
[8] Cellular Low Signal Trouble. Default (OFF)
This option masks the low signal trouble from generating cellular trouble.
ON: A cellular trouble event is generated when the radio signal level falls below threshold
level (average CSQ level is 4 or less).