DSC iotega WS900UL User manual

iotega Wireless Security and Automation System
V1.0 Reference Manual
Models:
WS900UL/WS901
WARNING: This manual contains information on limitations regarding product use and function and information on the lim-
itations as to liability of the manufacturer. The entire manual should be carefully read.

Table of Contents
Section 1: Introduction 2
1.1 About the System 2
1.2 Compatible Devices List 2
1.3 Specifications 2
Section 2: Installation 4
2.1 Alarm Controller Installation 4
2.2 Controls and Indicators 6
2.3 Enrolling Wireless PowerG Security Devices 8
Section 3: Operation 10
3.1 Using the Integrated Keypad 10
3.1.1 Key Functions 10
3.1.2 Emergency Keys 10
3.1.3 Phone Test ([*][7]) 11
3.1.4 WPS Mode ([*][8]) 11
3.1.5 Local Webpage ([*][8]) 11
3.2 Arming and Disarming Methods 11
3.2.1 Away Arming 11
3.2.2 Stay Arming 12
3.2.3 Quick Arming 12
3.2.4 Disarming 12
Section 4: Programming Options 13
4.1 Integrated Keypad Options 13
4.2 System Configuration Options 13
4.3 ADC Events to Forward 16
4.3.1 Network Configuration Options 16
4.4 Central Monitoring Station Programming Options 17
4.4.1 Other Communicator Related Options 17
4.5 Partition Configuration Options 18
4.6 Primary Temperature Zone 19
4.7 Wireless Device Configuration Options 19
4.7.1 Wirefree Keypad Configuration Options 19
4.7.2 User Configuration Options 20
4.7.3 Wireless Siren Configuration Options 20
4.7.4 Wireless Key Configuration Options 21
4.7.5 Wireless Smoke and CO Configuration Options 22
4.7.6 Wireless Glassbreak Configuration Options 22
4.7.7 Wireless Temperature Configuration Options 23
4.7.8 Wireless Flood Configurations 24
4.7.9 Wireless PIR CAM Configurations 24
4.7.10 Wireless PIR (NO CAM) Configurations 26
4.7.11 Wireless Door Window Configurations 27
4.7.12 Wireless Shock Sensor Configurations 27
4.7.13 Repeater Configuration Options 28
4.8 Available Zone Types 30
4.9 Available Zone Attributes 32
4.10 Diagnostics - Read Only 33
4.11 System Control 33
4.11.1 Network 34
Section 5: Troubleshooting 35
5.1 Testing 35
5.2 Viewing Troubles from the Integrated Keypad 35
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Appendix 8: Reporting Codes 37
Appendix 1: Guidelines for Locating Smoke Detectors and CO Detectors 40
Appendix 2: Regulatory Information 43
Appendix 3: EULA 48
Appendix 4: Limited Warranty 49
- 3 -

iotega Wireless Security and Automation System
Safety Instructions for Skilled Persons
Warning: When using equipment connected to the telephone network, always follow
the basic safety instructions provided with this product. Save these instructions for
future reference. Inform the end-user of the safety precautions that must be observed
when operating this equipment.
Before Installing The Equipment
Ensure your package includes the following items:
lInstallation and User manuals, including the SAFETY INSTRUCTIONS.
READ and SAVE these instructions!
Follow all WARNINGS AND INSTRUCTIONS specified within this doc-
ument and/or on the equipment.
liotega alarm controller
lPower Supply, direct plug-in
lEthernet cable
lMounting hardware
Selecting A Suitable Location For The Alarm Controller
Use the following list as a guide to find a suitable location to install this equipment:
lLocate near a power outlet.
lSelect a location free from vibration and shock.
lPlace alarm controller on a flat, stable surface and follow the installation
instructions.
Do NOT locate this product where people may walk on the secondary circuit cable(s).
Do NOT connect alarm controller to electrical the same circuit as large appliances.
Do NOT select a location that exposes your alarm controller to direct sunlight, excess-
ive heat, moisture, vapors, chemicals or dust.
Do NOT install this equipment near water. (e.g., bath tub, kitchen/laundry sink, wet
basement, near a swimming pool).
Do NOT install this equipment and accessories in areas where risk of explosion
exists.
Do NOT connect this equipment to electrical outlets controlled by wall switches or
automatic timers.
AVOID interference sources.
AVOID installing equipment near heaters, air conditioners, ventilators, and refri-
gerators.
AVOID locating equipment close to or on top of large metal objects (e.g., wall studs).
See "Locating Detectors and Escape Plan" on page40 for information on locating
smoke and CO detectors.
SAFETY Precautions Required During Installation
lNEVER install this equipment during a lightning storm.
lPosition cables so that accidents can not occur. Connected cables must
NOT be subject to excessive mechanical strain.
lUse only the power supply provided with this equipment. Use of unauthorized
power supplies may cause damage.
WARNING: THIS EQUIPMENT HAS NO MAINS ON/OFF SWITCH. THE PLUG OF
THE DIRECT PLUG-IN POWER SUPPLY IS INTENDED TO SERVE AS THE
DISCONNECTING DEVICE IF THE EQUIPMENT MUST BE QUICKLY
DISCONNECTED. IT IS IMPERATIVE THAT ACCESS TO THE MAINS PLUG AND
ASSOCIATED MAINS SOCKET/OUTLET IS NEVER OBSTRUCTED.
IMPORTANT NOTE FORNORTHAMERICA!
This alarm system must be installed and used within an environment that provides the
pollution degree max 2 and over-voltages category II NON-HAZARDOUS
LOCATIONS, indoor only. The equipment is DIRECT PLUG-IN (external transformer)
and is designed to be installed, serviced and/or repaired by skilled persons only;
(skilled person is defined as a person with relevant education or experience to enable
him or her to identify hazards and to take appropriate actions to reduce the risks of
injury to themselves and others).
There are no parts replaceable by the end-user within this equipment. The wiring
(cables) used for installation of the alarm system and accessories, shall be insulated
with PVC, TFE, PTFE, FEP, Neoprene or Polyamide.
(a) Internal wiring must be routed in a manner that prevents:
- Excessive strain or loosening of wire on terminal connections;
- Damage of conductor insulation
(b) Disposal of used batteries must be made in accordance with local waste recovery
and recycling regulations.
(c) Before servicing, DISCONNECT the power.
(d) DO NOT route any wiring over circuit boards.
(e) The installer is responsible to ensure that a readily accessible disconnect device is
incorporated in the building for permanently connected installations.
The power supply must be Class II, FAIL SAFE with double or reinforced insulation
between the PRIMARY and SECONDARY CIRCUIT/ENCLOSURE and be an
approved type acceptable to the local authorities. All national wiring rules must be
observed.
- 1 -

Section 1: Introduction
Section 1: Introduction
1.1 About the System
The iotega is an easy to use, wireless security and home
automation panel. iotega supports a range of wireless
devices via PowerG or Z-Wave.
Installers set up and configure the panel through a smart-
phone app or cloud-based portal. End users also interact
with the iotega using an intuitive smartphone app, web
portal or optional wirefree and touchscreen keypads.
1.2 Compatible Devices List
The following table lists all devices compatible with the
iotega.
Note: Only models withUL are UL/ULC listed. For UL/ULC
certified installations use only UL/ULC listed devices.
Note: 'x' refers to detector frequency: 4 = 433MHz, 9 =
868MHz, 9 = 915MHz
Product Type Model
Modules
Touchscreen Keypad* WS9TCHW
Wirefree LCD Keypad WS9LCDWF
Cellular Communicator 3G7090E-EU
PowerG
Wireless vanishing door/window contact PGx975UL
Wireless door/window contact w/ AUX PGx945UL
Wireless smoke detector PGx926UL
Wireless smoke and heat detector PGx916UL
Wireless CO detector PGx913UL
PIR/Pet Immune Motion Detector PGx914
Wireless PIR motion detector PGx904(P)UL
Wireless PIR + camera motion detector PGx934(P)UL
Wireless Outdoor PG PIR + camera motion
detector
PGx944
Wireless curtain motion detector PGx924UL
Wireless dual tech motion detector PGx984(P)
Wireless mirror motion detector PGx974(P)UL
Wireless outdoor motion detector PGx994UL
Wireless glass break detector PGx912,
PGx922UL
Wireless shock detector PGx935UL
Wireless flood detector PGx985UL**
Product Type Model
Wireless temperature detector (indoor
use)
PGx905UL**
Wireless 4-button key PGx939
ULPGx929UL
Wireless panic key PGx938
Wireless 2-button key PGx949UL
Wireless indoor siren PGx901UL
Wireless outdoor siren PGx911UL
Wireless repeater PGx920UL
IP Devices
Touchpad Wi-Fi Touchscreen (dedicated
as a system keypad)
WS9TCHW
Phone Cellular Phone w/Wi-Fi iOS/Android
based
Z-Wave Devices
See the portal for a complete list of supported Z-Wave
devices.
Central Monitoring Station Receivers
Receiver Sur-Gard System I-IP Receiver SG-System I-
IP
Receiver Sur-Gard System II Receiver SG-System II
Receiver Sur-Gard System III Receiver SG-System
III
Receiver Sur-Gard System IV Receiver SG-System
IV
Receiver Sur-Gard System 5 Receiver SG-System 5
1.3 Specifications
Zone Configuration
l128 wireless zones
l18 zone types and 4 programmable zone attributes
l4 touchscreen keypads supported
l4 wirefree keypads
l16 wireless sirens
l32 wireless keys supported
l8 wireless repeaters. Note that more than one wire-
less repeater shall be installed in a given fire alarm
signaling system to provide a redundant RF trans-
mission path.
Access Codes
lUp to 99 access codes, plus one master code and
two duress codes
lProgrammable user access levels and partition
assignment for each user code
Warning Device Output
lIntegral sounder capable of 85 dB @ 3m
l2 remote, wireless indoor/outdoor warning devices
supported: models PGx901 (indoor), PGx911 (out-
door)
- 2 -

Section 1: Introduction
lProgrammable as steady, pulsed, temporal three (as
per ISO8201) or temporal four (CO alarm)
lWarning device sounds alarms in the following pri-
ority: Fire, CO, Burglary
Memory
l128MB RAM
l4GB eMMC solid-state drive
l128MB embedded FLASH memory
Power Supply
Transformer:
Primary: 120VAC, 0.35A, 60Hz Class II
Secondary: 12VDC, 1.16A
Standard Battery
lModel: DSC model 17000178, 7.4V,1.0Ah lithium-Ion,
rechargeable
lBackup time: 4 hours
lRecharging time to 85%: 24 hours
lLow battery threshold: 7.3V
lLow battery restore: 7.4V
lBattery Critical Shutdown: 6.5V
lBattery lifespan: 3-5 years
Extended Battery
lModel: DSC model 17000179, 7.4V, 4.5Ah, lithium-
Ion, rechargeable
lBackup time: 24 hours
lRecharging time to 85%: 24 hours
lLow battery threshold: 7.3V
lLow battery restore: 7.4V
lBattery Critical Shutdown: 6.5V
lBattery lifespan: 3-5 years
Operating Environmental Conditions
lTemperature range: 0°C to +49°C (32°F-120°F)
lRelative humidity: <93% non condensing
Alarm Transmitter Equipment (ATE) Specification
lCommunications over cellular or Ethernet
lSupports SIA and Contact ID
lComplies with TS203 021-1, -2, -3 Telecom equip-
ment requirements
System Supervision Features
The iotega continuously monitors a number of possible
trouble conditions and provides audible and visual indic-
ation at the keypad if a trouble is present. Trouble conditions
include:
lAC power failure
lZone trouble
lFire trouble
lCommunicator trouble
lLow battery condition
lRF jam
lFailure to communicate
lModule fault (supervisory or tamper)
Additional Features
l2-way audio Talk/Listen support*
lQuick arming
lUser, partition, module, zone and system labels
lZ-WAVE-based home automation support*
* Not evaluated by UL.
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Section 2: Installation
Section 2: Installation
2.1 Alarm Controller Installation
Installing the iotega consists of connecting and powering up the hardware, as well as configuring the device using the
installer portal.
A typical installation includes the following steps:
1. Create a customer account
2. Install the hardware
3. Power up the panel
4. Confirm communication
5. Enroll and install devices
6. Connect to Wifi router
7. Test the system
To install the iotega:
1. Locate the panel on a flat surface in close proximity to AC power and a wireless router.
2. Remove the plastic pull tab from the access cover on the back of the panel to activate the battery. If the battery is not
installed, see Installing a new Battery.
3. Connect the Ethernet cable to the port on the back of the panel. Connect the other end of the cable to the wireless
router. Installation and configuration can be done over cellular without the need for an Ethernet connection.
4. Connect the barrel jack of the plug-in adapter to the power connector on the back of the panel. Route the power
cable through the strain relief channel on the bottom of the panel then plug the adapter into an AC outlet. The iotega
powers up once connected to AC.
The power-up sequence is as follows:
lThe integrated keypad numbers illuminate in sequence until power-up is complete.
lThe system powers up after approximately 2 minutes.
lThe Ethernet Link Speed LED illuminates steady green and the Ethernet Link Activity LED flashes rapidly to
indicate that a connection is being made to the network.
lAfter several minutes, depending on network speed, the Remote Connection LED illuminates steady green,
indicating that a connection has been established.
Note: If the Remote Connection Status LED flashes red, the panel may be having difficulty connecting to the remote
servers. Restarting the panel may remedy the issue.
For more information on LED indicators, see "Controls and Indicators" on page 6.
5. [Optional] Connect the iotega to the customer's WiFi network. To do this, enable WPS on the router, then enable
WPS on the iotega either via the Alarm.com MobileTech app or the local keypad ([*][8][Installer Code]).
If WPS is not available, connect to a valid 2.4 GHz WiFi network via the Alarm.com MobileTech app or from the
panel’s local webpage. The local webpage is accessed via [*][8][Installer Code], connecting to the iotega’s access
point and navigating to http://iotega. The password is the installer code twice (e.g., if Installer code is 5555, the pass-
word is 55555555).”
Figure 2-1 Panel Connections
1. Power Connector
2. Ethernet Link Speed LED
3. Ethernet Link Activity LED
4. Ethernet Port
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Section 2: Installation
Figure 2-2 Panel Bottom Figure 2-3 Battery Compartment
1. Power cable Strain Relief
2. Access Cover for Battery, SIM Card and Reset Button
3. Speaker
4. Battery
5. Reset button
6. SIM card
7. Tamper switch
Removing the Battery
1. Remove the access cover from the back of the panel.
2. Push the battery retention tab in the direction of the arrow in Figure 2-4 .
3. Lift the battery from the front, then pull up and slide out.
Figure 2-4 Battery Removal
Push tab
to
release
Installing a new battery
1. Remove the access cover from the back of the panel.
2. Insert the battery, back end first, as shown in Figure 2-4 .
3. Press the front of the battery down until the retention tab clicks into place.
4. Replace the back cover of the panel.
Note: When replacing the battery, use battery pack suitable for the application. Refer to on page2.
- 5 -

Section 2: Installation
2.2 Controls and Indicators
The iotega provides a series of LED indicators to notify users of system status.
Figure 2-5 LED Indicators
1. Power LED
2. Ready to Arm LED
3. Armed LED
4. Trouble LED
5. WiFi Signal Strength LED
6. Cellular Signal Strength LED
7. Remote Connection LED
8. Siren
9. Microphone
Table 2-1 LED Indicator Operation
LED Indicator Description
Power ON Steady
[Green]
AC power is connected to the system
OFF · System is not powered On
· NO AC connected, and system is operating on backup battery
· NO AC connected and backup battery is discharged
Flashing System test in progress (Ready, Trouble and Arm LED’s flashing at same time)
Ready ON Steady
[Green]
Partition is ready to arm
OFF Partition is not ready to arm. Not all zones are secure or an alarm is present.
Flashing [Green] Installer Walk Test (Ready, Trouble and Arm LED’s flashing at same time) or sys-
tem test in progress (Ready, Trouble and Arm LED’s flashing at same time)
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Section 2: Installation
LED Indicator Description
Armed ON Steady
[Red]
Partition is armed
Flashing
[Red]
System in Alarm. [Note: this LED does not flash for silent alarms or panic alarms]
Flashing
[Red]
Installer Walk Test (Ready, Trouble and Arm LED’s flashing at same time) or sys-
tem test in progress (Ready, Trouble and Arm LED’s flashing at same time)
OFF Partition is disarmed or audible alarm annunciation is deactivated
Trouble ON Steady
[Amber]
System trouble is present
Single flash
[Amber]
[*][2] System Trouble menu level 1
Two flashes
[Amber]
[*][2] System Trouble menu 2
Three Flashes
[Amber]
[*][2] System Trouble menu 3
Flashing
[Amber]
Access code is required to view Trouble menu, Installer Walk Test (Ready,
Trouble and Arm LED’s flashing at same time) or a system test is in progress (
Ready, Trouble and Arm LED’s flashing at same time)
OFF No system troubles
Wi-Fi Signal
Strength
ON Steady [Green] Strong Signal Connection
ON Flashing
[Green]
Wi-Fi active in WSA mode (for AP mode)
ON Steady
[Amber]
Radio active with weak signal connection
ON Flashing
[Amber]
Z-Wave is active in learn pair mode
On Steady [Red] No Signal
Flashing
[Amber]
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble &
System Remote Status flashing at same time)
OFF WiFi disabled
Cellular Sig-
nal Strength
ON Steady [Green] Strong signal connection
ON Steady
[Amber]
Weak signal connection
ON Steady
[Red]
No Signal or no connection
Flashing
[Amber]
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble &
System remote status flashing at same time)
OFF Cellular is disabled
- 7 -

Section 2: Installation
LED Indicator Description
Remote Con-
nection Status
ON Steady [Green] Link to remote server is active
ON Flash
[Red]
Link to remote server is active but has failed to communicate
OFF Link to remote server is not active or
the panel has not been activated with Alarm.com
Flashing
[Amber]
System Test (AC, Ready, Trouble, Arm LED’s, WiFi Trouble, Cellular Trouble &
System Remote Status flashing at same time)
Note: If the Remote Connection status LED flashes red, the panel may be having
difficulty connecting to the remote server. Restarting the panel may remedy the
issue. If the problem persists, contact technical support
Note: During a system test, All LEDs flash.
Reset Button
Pressing and holding the Reset button, located under the battery cover (see figure 3-3), for a minimum of 10 seconds
defaults the interactive app to factory settings. The iotega beeps once to confirm successful reset.
Pressing and holding the Reset button for a minimum of 20 seconds resets the panels network configuration to factory
defaults. The iotega beeps twice to confirm successful reset.
Note: The system must be disarmed with no alarms in memory in order for the Reset button to function as described above.
Tamper Switch
The panel includes a tamper switch under the back battery cover. If the battery cover is removed while the system is dis-
armed, the tamper condition must be cleared before arming is permitted. If the battery cover is removed while the system is
armed, the bell sounds, a system tamper is logged and communicated to the central monitoring station, and a system tem-
per trouble is displayed in the Trouble menu.
Low Power Operation
In the event of an AC power outage, all Wi-Fi and home automation functions are discontinued. The panel uses battery
power to communicate alarms or critical conditions.
2.3 Enrolling Wireless PowerG Security Devices
Device enrollment and configuration is done using the installer portal.
To enroll wireless devices, navigate to Equipment > Sensors > Add a Sensor to put the panel into Add mode. Select Auto-
Learn or Remote Add.
Auto-Learn mode
1. Power up the sensor or device and trigger it according to the instructions in the device manual. Enrolled devices are
displayed on the Mobile Tech page in the Added Devices section.
2. Once all devices are added, choose Exit.
3. Edit the device name, group, and partition as needed.
4. Click Save to finish.
Add Sensor and Peripheral Devices (Remote Add)
1. Enter the device ID, zone definition, partition, name, and ESN into the appropriate fields.
2. Click Add Sensor to finish.
The device may need to be tampered when in range of the panel in order to start functioning.
The wireless devices in the table below each have a dedicated Enroll button, located on the circuit board inside the plastic
casing. A Phillips screw must be removed on most devices to gain access. Refer to the installation instructions provided
with the device for more information.
- 8 -

Section 2: Installation
PGx901 Indoor siren PGx924 Curtain motion detector
PGx904 PIR/Pet Immune motion detector PGx926 Smoke detector
PGx914 PIR/Pet Immune motion detector PGx935 Shock detector and magnetic contact
PGx905 Temperature detector PGx944 Tower Cam motion detector
PGx911 Outdoor siren PGx945 Magnetic contact with Aux.
PGx913 Carbon Monoxide detector
Note: enrolls automatically on power-up
PGx974 Mirror PIR with anti-masking
PGx912 Glassbreak detector PGx975 Magnetic contact (vanishing)
PGx916 Smoke and heat detector PGx984 Mirror PIR motion detector
PGx920 Wireless repeater
Note: hold Enroll button until red and green LEDs light steady
PGx985 Flood detector
PGx922 Glassbreak detector PGx994 Outdoor PIR motion detector
To enroll wireless keys:
PGx929/PGx939 4-button wireless key Press and hold [*] button until LED lights steady then release.
PGx949 2-button wireless key Press and hold unlock button until LED lights steady then release.
PGx938 Panic key Press and hold button until LED lights steady then release.
- 9 -

Section 3: Operation
Section 3: Operation
This section describes how to use the iotega‘s integrated keypad.
3.1 Using the Integrated Keypad
The iotega includes a built-in, touch sensitive keypad that activates by proximity. From the keypad, users can arm and dis-
arm the system, view system troubles, and activate the Fire (F), Auxiliary (A) and Panic (P) keys.
The integrated keypad can be configured to work on any partition.
Figure 3-1 Keypad - Normal Operating Mode Figure 3-2 Keypad - Shift Mode
3.1.1 Key Functions
The following keys are enabled during normal operating mode:
Key Description
(0-
9)
numeric entry (access code)
# clear entries, return to previous screen
* [*] 2 for Troubles, see "Viewing Troubles from the Integrated Keypad" on page 35.
[*] 8 to enable WiFi access point (to add IP devices, i.e.,touchscreen keypad). See "WPS Mode ([*]8)" for more inform-
ation.
[*] 7 to initiate a phone test with ADC.
↑Shift mode switches between numeric and Emergency keys
3.1.2 Emergency Keys
The Fire, Auxiliary and Panic keys can be enabled independently by the installer. All three are enabled by default. The
Emergency keys behave as follows:
Key Alarm Type Indication Reporting Code
Fire Keypad beeps 3 times. Siren sounds. Signal sent to monitoring station Fire Alarm (if pro-
grammed)
Auxiliary Keypad beeps 3 times when activated and 10 times when the event is suc-
cessfully received by the central monitoring station.
Auxiliary alarm
- 10 -

Section 3: Operation
Panic Keypad beeps three times and a signal is sent to the monitoring station.
Can be configured as audible or silent
Panic alarm
To use the Emergency keys:
1. Press the Shift key (↑). The Emergencykeys are illuminated (if enabled ). If an Emergency key is not pressed within
10 seconds, the keypad returns to normal operating mode.
2. Press and hold an Emergency key for 2 seconds to activate the alarm.
3.1.3 Phone Test ([*][7])
The Phone test sends a test transmission from the iotega to the monitoring station. This test helps installers determine if the
panel is communicating properly. Successful completion of the test is indicated on the installer portal. If the test fails, an FTC
error is logged. The Phone test can be initiated by installers and the system master user, and may take several minutes to
complete.
To perform a Phone test:
lPress [*][7][01][installer code], or [*][7][02][master code]
3.1.4 WPS Mode ([*][8])
WPS (WiFi Protected Setup) mode activates iotega's WiFi access point to facilitate connection with IP devices, such as the
touchscreen keypad and IP cameras.
To enable WPS mode:
1. At the installation site, tap [*] 8 on the integrated kaypad.
2. Enter a valid installer code. The WiFi signal strength LED flashes for two minutes to indicate the system is in WPS
mode.
The WPS window expires after 2 minutes.
3.1.5 Local Webpage ([*][8])
This mode is used to connect the iotega to the local WiFi router, configure static/dynamic ip address, configure WiFi settings
and to view panel, cellular status/information and firmware versions.
Note: WLAN Client Mode and Access Point must be enabled to use this feature.
The access window expires after 10 minutes.
To enable Local Webpage mode:
1. At the installation site, tap [*] 8 on the integrated kaypad.
2. Enter a valid installer code. The WiFi signal strength LED flashes for two minutes to indicate the system is in local
webpage mode.
To access the local webpage:
1. On your local device (mobile/laptop), locate the Guest AP network and join.
2. Enter your password (installer code twice. e.g., 55555555).
3. Use a web browser to access http://iotega.
Note: The access window timer can be restarted by pressing [*][8][installer code] again.
3.2 Arming and Disarming Methods
This section describes the arming methods available on the iotega.
3.2.1 Away Arming
Away Arming arms the entire system, including the perimeter and interior devices. The Ready light must be on to arm the
system. If the Ready light is off, ensure all protected doors and windows are secure or bypassed.
To arm the system, enter a valid access code. To disarm, enter a valid access code.
During exit delay, the Armed and Ready indicators turn on and the keypad beeps once every second during the exit delay
(and three times a second during the last 10 seconds) to alert the user to leave via a delay zone. The Ready light turns off
when the Exit Delay ends.
When the exit delay has expired, the system is armed as indicated by the following conditions:
- 11 -

Section 3: Operation
lthe Ready indicator turns off.
lthe Armed indicator stays on.
lthe panel is silent.
Note: In Away Arming mode, bypassed zones are logged and communicated to the central monitoring station.
3.2.2 Stay Arming
Note: Requires at least one zone defined as Interior Stay/Away or Delay Stay/Away for this function to work.
Stay Arming is intended to arm the perimeter of the premises while permitting movement within. The Ready light must be on
to arm the system. If the Ready light is off, ensure all protected doors and windows are secure or bypassed. To Stay arm the
system, enter a valid user code and stay within the premises (do NOT violate a zone programmed as Delay). The Armed
light turns on once a function key is pressed or an access code is entered. The Ready indicator turns off and the Armed
indicator turns on when the exit delay ends.
Note: In Stay Arming mode, all bypassed stay/away zones are logged and communicated to the central monitoring station.
3.2.3 Quick Arming
Quick arming enables users to arm the system via touchscreen or wirefree keypad without entering an access code. This
provides a fast method of arming for regular users and allows users without an access code to arm the system. The Quick
Arming feature must be enabled in order for this function to operate. See "Quick Arm" on page 18.
3.2.4 Disarming
The user must enter through a door programmed as Delay. Upon entering, the panel emits a steady entry delay tone (and a
pulsing tone during the last 10 seconds of entry delay) to alert the user to disarm the system. To disarm the system, enter a
valid user code or use a wireless key. If an alarm occurred while the panel was armed, the keypad numbers corresponding
to the violated zones are illuminated. If the system is disarmed using a method other than the keypad (e.g., wireless key),
the panel emits three squawks to indicate alarm in memory.
- 12 -

Section 4: Programming Options
Section 4: Programming
Options
This section provides descriptions of all alarm controller
options, both programmable and read-only. Programming
options are accessed through the Installer portal.
4.1 Integrated Keypad Options
This section describes programmable options for the
iotega’s integrated keypad.
Keypad Partition Assignment
This section is used to select the partition that the built-in
keypad will operate on.
Default: 1
Valid range: 1-2
Fire Button Options
This function is used to enable or disable the Fire [F] button
on the integrated keypad. When enabled, pressing and hold-
ing the [F] button for 2 seconds triggers a Fire alarm. The sys-
tem sounds 3 beeps to acknowledge the valid alarm and the
siren sounds with a pulsing tone. An alarm reporting code is
transmitted to the central monitoring station.
Default: Enabled
Valid range: Enabled, Disabled
Auxiliary Button Options
This function is used to enable or disable the Auxiliary [A]
button on the integrated keypad. When enabled, pressing
and holding the [A] button for 2 seconds sends an emer-
gency alarm reporting code to the central monitoring station.
When the emergency reporting code is received, the keypad
beeps 10 times.
Default: Enabled
Valid range: Enabled, Disabled
Panic Button
This function is used to enable or disable the Panic [P] but-
ton on the integrated keypad. When enabled, pressing and
holding the [P] button for 2 seconds sends an emergency
alarm reporting code to the central monitoring station.
Default: Enabled
Valid range: Enabled, Disabled
Internal Buzzer Control
This option is used to set the tone of the internal buzzer. The
tnoe ranges from lowest (1) to highest (15). Programming (0)
turns off the buzzer.
Default: 7
Valid range: 0-15
4.2 System Configuration
Options
This section describes programmable options for the alarm
controller.
System Area Label
Use this option to program a custom label for the security
system. This label is used in the event buffer when system
events occur.
Default: System Area
Valid range: 32 Characters
System Account Number
The system account number is used to identify the alarm sys-
tem when communicating system events to the central mon-
itoring station. The system account number can be either 4
or 6 digits long. Program a 6-digit code only when using the
SIA reporting format. SIA uses this account number for all
partitions and system events. All other reporting formats use
a 4-digit system account number to report system main-
tenance (e.g., low battery, zone fault) and test transmission
events. To program a 4-digit system account number, enter
4 digits followed by FF.
Note: This field is mandatory for communication with the
central monitoring station.
Default: FFFFFF (disabled)
Valid range: 000001 to FFFFFF (Hexadecimal)
Event Reporting Format
The panel has an assigned communicator protocol for trans-
mitting zone alarms, tampers, faults and other signals to the
central monitoring station.
View the assigned protocol on the portal by navigating to
Monitoring Settings and clicking View Additional Receiver
Information.
SIA Format - Level 2 (Hard Coded)
The SIA communication format used in this product follows
the level 2 specifications of the SIA Digital Communication
Standard - October 1997. This format sends the account
code along with its data transmission. The transmission
appears similar to the following at the receiver:
N ri1 BA 01
N = New Event
ri1 = Partition /Area Identifier
BA = Burglary Alarm
01 = Zone 1
A system event uses the Area Identifier ri00.
- 13 -

Section 4: Programming Options
Bell Squawk on Arming
With this option enabled, the iotega chirps the sirens briefly
at full volume when the system is successfully armed. The
following options are provided to customize this option:
None: Sirens do not chirp when the system is armed.
All RF: Sirens chirp when armed by any wireless device.
RF Wireless Key: Sirens chirp only when armed by a wire-
less key.
RF Keypad: Sirens chirp only when armed by a wirefree
keypad.
Default: RF Wireless Key
Valid range: None, All RF, RF Wireless Key, RF Keypad
Chime on Zone Opening
When this option is enabled, the door chime sounds each
time an appropriately configured zone is opened.
The Door Chime attribute must be set to ON for every zone
that requires a chime on opening.
Default: Enabled
Valid range: Enabled, Disabled
Chime on Zone Closing
When this option is enabled, the door chime sounds each
time an appropriately configured zone is closed.
The Door Chime attribute must be set to ON for every zone
that requires a chime on opening.
Default: Disabled
Valid range: Enabled, Disabled
Trouble Beeps (Audible/ Auto-silent)
When this option is enabled, trouble beeps are not sounded
for any trouble condition except Fire/CO. For these, trouble
beeps sound every 10 seconds for the duration of the
trouble.
When this option is disabled, the system announces
troubles through the keypad buzzer every 10 seconds.
Pressing any key on the keypad silences the trouble beeps;
however, new troubles will restart trouble beeps. For
troubles that have been silenced but are still present, trouble
beeps restart daily at 7AM.
Default: Enabled
Valid range: Enabled, Disabled
Burglary Bell Time-out
This option determines the length of time the system siren
sounds for. System tampers follow this timer, but Fire alarms
and keypad buzzers do not.
Default: 4 Minutes
Valid range: 0 to 255 Minutes
Fire Bell Time-Out
This option determines the maximum activation time for fire
alarm sirens. Each partition has a dedicated Fire Bell Time-
out timer.
Fire Bell Time-out takes priority over Burglary Bell Time-out.
Default: 5 Minutes
Valid range: 0 to 255 Minutes
Audible Panic
This option is used to set internal buzzer behavior when the
Panic key is pressed. When set to Audible, pressing the
Panic key causes the buzzer to sound a series of 3 beeps to
acknowledge the alarm. The buzzer then sounds a steady
tone for the length of the bell time-out or until an access
code is entered.
When set to Silent, pressing the Panic key causes the
buzzer and the bell output to remain silent, but the alarm is
still transmitted (if programmed).
Default: Silent
Valid range: Audible, Silent
Access Code Required For Bypassing
When this option is enabled, an access code is required to
view the zone bypass menu.
When this option is disabled, the zone bypass menu is
accessible to anyone.
Default: Disabled
Valid range: Enabled/Disabled
RF Jam
When this option is enabled, the alarm panel detects and
reports continuous wireless signals that could interfere with
the operation of the alarm system.
UL: The iotega detects and reports continuous RF inter-
ference using UL 20/20 requirements for wireless jam detec-
tion (20 seconds of continuous jam detection is required).
Default: Disabled (Note: RF Jam shall be enabled for UL/ULC applications)
Valid range: 00: Disabled, 01: UL 20/20, 02: EN 30/60, 03: Class 6 30/60
Access Code Required to View/Silence Troubles
This option is used to enable and disable the need to enter
an access code before viewing and silencing system
troubles.
Default: Disabled
Valid range: Enabled, Disabled
Cellular Low Signal Trouble
This option is used to determine if the system will generate a
trouble event when a weak cellular signal is detected.
When enabled, a trouble event is generated if the radio sig-
nal level falls below threshold level (average CSQ level 4 or
less).
Default: Enabled
Valid range: Enabled, Disabled
- 14 -

Section 4: Programming Options
Lockout Attempts
This option is used to program the number of invalid access
code entries allowed before the keypad is locked. When
keypad lockout occurs, the system is inaccessible by keypad
for the programmed duration. If the number of invalid
attempts is not reached within one hour, or if a valid access
code is entered, the counter is reset to 0 after 5 minutes.
Each keypad keeps track of its own lockout count and time.
Note: The FAP keys are not locked.
Default: 0
Valid range: 0 to 255
Keypad Lockout Duration
This section displays the length of time that the integrated
keypad remains locked after the programmed number of
access code attempts has been exceeded.
Default: 5 minutes
Valid range: Read-only
Fire Supervision
This option is used to control system supervision of smoke,
CO and heat detectors. When this option is enabled, fire
detection devices are monitored over a four-hour period. If a
device fails to report within the four-hour window, a hard-
ware fault trouble is logged for the zone.
With this option disabled, fire detection devices follow the
programmed supervisory window up to a maximum time of
18 hours. After 18 hours, fire detection devices go into fault,
regardless of the programmed supervisory window.
Default: Disabled
Valid range: Enabled/Disabled
Wireless Supervisory Window
Use this option to program the time window for reception of
supervision (keep alive) signals from wireless devices
enrolled on the system. If a device does not report at least
once within the programmed time window, a hardware fault
trouble is generated.
Default: 24 Hours
Valid range: 1 Hour, 2 Hours, 4 Hours, 8 Hours, 12 Hours, 24 Hours, Disabled
Wi-Fi Low Signal Trouble
This option is used to determine if the system will log and
report low Wi-Fi signals.
Default: Enabled
Valid range: Enabled, Disabled
Communication Cancel Window
This option is used to program the length of the Com-
munication Cancel window.
Entering an access code during the communicaiton cancel
window sends a code to the central monitoring station,
informing them that the previous event should be dis-
regarded.
The communications cancel window begins after the trans-
mission delay expires and a zone alarm is transmitted. If an
access code is entered during this window, a reporting code
is communicated and logged. If the window expires without
an access code entry or a code is entered after the window,
the communications canceled event is not logged or com-
municated.
Note: The cancel window does not start after an Emergency
key alarm.
Default: 0 Minutes (Standard)
Valid range: 0 to 255 Minutes (Standard)
Swinger Shutdown
This value defines the number of communication attempts
made before the event goes into swinger shutdown. Once
the programmed number of alarm/restore events have been
communicated for an event, no further alarm/restore events
are sent until swinger shutdown is reset. The last restore
event is not communicated until swinger shutdown is
cleared.
Default: 003 (Standard)
Valid range: 000-014 (Standard)
Communication Delay
This value defines the delay before an alarm is transmitted.
The delay is for zones which have the Transmission Delay
attribute enabled. Each partition shares the same active
timer. If the delay is already active due to an alarm on a dif-
ferent partition, any new activity on another partition does
not restart the communications delay timer. Burglary Verified
events are postponed until after the transmission delay
expires. When a valid disarming procedure is used while the
transmission delay is active, a communications canceled
message is briefly displayed on the keypad when the delay
is canceled.
Default: 000 (Standard)
Valid range: 000-255 Seconds (Standard)
AC Failure Communication Delay
This value determines the delay before an AC failure or
restore is logged and reported. The AC failure or restore is
still displayed immediately in the Trouble menu.
Default: 030 Minutes
Valid range: 000 to 255 Minutes
Wireless LowBattery Communication Delay
When a zone reports a low battery condition, the trouble is
indicated immediately in the Trouble menu, but transmission
to the monitoring station and logging to the event buffer is
delayed by the number of days programmed in this section.
If the low battery condition is not corrected before the delay
- 15 -

Section 4: Programming Options
expires, the condition is transmitted and logged to the event
buffer. The Low Battery Restore transmission is not delayed.
Default: 007 days
Valid range: 000 to 255 days
[A] Key Alarm control (for 2-way Voice) - Read Only
When this option is enabled, a 2-way talk/listen-in session is
initiated when the Auxiliary [A] key is tapped.
Default: Enabled
Valid range: Enabled
[P] Key Alarm Control (for 2-way Voice) - Read Only
When this option is enabled, a 2-way talk/listen-in session is
initiated when the Panic [P] key is tapped. Note that the [P]
key must be programmed as audible in order to initiate 2-
way audio. If the [P] key is programmed as silent, a listen-in
only session is initiated when the Panic [P] key is tapped.
Default: Enabled
Valid range: Enable
Duress Alarm Control (for 2-way Voice) - Read Only
When this option is enabled, a Listen-in session is initiated
when a Duress alarm occurs.
Default: Enabled
Valid range: Enabled
Wireless Siren Control During 2-way Voice
When this option is enabled and an audible alarm is
present, the wireless siren activates during a 2-way audio
session.
When disabled, the wireless siren is silent when a 2-way
audio session begins. This allows the user to better hear the
operator. The sounder resumes operation for the timeout dur-
ation if the panel has not been disarmed at the end of the 2-
way session.
Default: Enabled
Valid range: Enabled, Disabled
Onboard Siren Control During 2-way Voice
When this option is enabled and an audible alarm is
present, the panel's onboard siren activates during a 2-way
audio session.
When disabled, the onboard siren is silent when a 2-way
audio session begins. This allows the user to better hear the
operator. The sounder resumes operation for the timeout dur-
ation if the panel has not been disarmed at the end of the 2-
way session.
Note: This option shall be enabled for UL/ULC.
Default: Disabled
Valid range: Enabled, Disabled
4.3 ADC Events to Forward
This section is used to configure monitoring station and
receiver settings for the panel. ADC Events to Forward is
accessed via the Alarm.com Partner Portal or Mobile Tech
app under Monitoring Settings.
The following events are selectable:
lAlarms
lBypass
lCrash & Smash
lPanics
lPhone Tests
lAll Events
lSensor Tampers
lTrouble Restorals
lArmings (Openings/Closings)
lCancels
lPanel Not Responding
lPhone Communication Failures
lTroubles
lRF Receiver Jamming
lSensor Tests
4.3.1 Network Configuration Options
LAN/WAN Obtain IP Address
This option is used to determine how an IP address for
LAN/WAN communication is obtained. When DHCP is selec-
ted, the iotega is automatically assigned an IP address by
the network. When
Static IP is selected, a consistent IP address is used.
Default: DHCP (Automatic)
Valid range: DHCP, Static IP
LAN/WAN IP Address
This section is used to program a static IP address. To use a
static IP address, the option LAN/WLAN Obtain IP Address
must be set to Static IP address.
Default: 000.000.000.000
Valid range: 000.000.000.000 to 255.255.255.255
LAN/WLAN IP Subnet Mask
This section is used to program a LAN/WLAN subnet mask.
To use the subnet mask, the option LAN/WLAN Obtain IP
Address must be set to Static IP address.
Default: 255.255.255.255
Valid range: 000.000.000.000 to 255.255.255.255
LAN/WLAN Gateway IP Address
This section is used to program the IP address for the net-
work’s default gateway. To use this gateway, the option
LAN/WLAN Obtain IP Address must be set to Static IP
address.
- 16 -

Section 4: Programming Options
Default: 000.000.000.000
Valid range: 000.000.000.000 to 255.255.255.255
Panel's Preferred DNS Server
This section is used to program the name of the preferred
Domain Name System server.
Note: To use the panel’s preferred DNS server, the option
LAN/WLAN Obtain IP Address must be set to Static IP
address.
Default: 000.000.000.000
Valid range: 000.000.000.000 to 255.255.255.255
Panel's Alternate DNS Server
This section is used to program the name of an alternate
Domain Name System server to be used if the preferred
DNS server is unavailable.
Note: To use the panel’s alternate DNS server, the option
LAN/WLAN Obtain IP Address must be set to Static IP
address.
Default: 000.000.000.000
Valid range: 000.000.000.000 to 255.255.255.255
WLAN SSID
This section is used to program a network name (unique
identifier) for the panel.
Default: None
Valid range: Alphanumeric
WLAN Client Control
This option is used to control WiFi client mode.
Default: Enabled
Valid range: Enabled/Disabled
WLAN Security Type
This option is used to select which encryption protocol the
system uses to secure the wireless network.
Default: WPA2 PSK AES
Valid range: WPA PSK TKIP
WPA PSK AES
WPA PSK TKIP AES
WPA2 PSK TKIP
WPA2 PSK AES
WPA2 PSK TKIP AES
WLAN Security Key
This section is used to program a password for the Wi-Fi net-
work.
Default: None
Valid range: 32 character ACCII
Time Zone
This option defines the time zone that the alarm system will
operate in.
Default: US Eastern
Valid
range:
US-Alaska, US-Aleutian, US-Arizona, US-Central, US-Eastern, US-
Hawaii, US-Indiana-East, US-Indiana-Starke, US-Michigan, US-Moun-
tain, US-Pacific, US-Samoa, CA-Atlantic, CA-Central, CA-Eastern,
CA-Mountain, CA-Newfoundland, CA-Pacific, CA-Saskatchewan, CA-
Saskatchewan-East, CA-Yukon
Time zone is set automatically by ADC based on the install-
ation address provided in the customer setup.
4.4 Central Monitoring Station
Programming Options
The following section provides descriptions of all pro-
gramming options for communications between the iotega
and the central monitoring station.
Communication Path
Use this option to select the method by which the panel com-
municates to the central monitoring station. Choose one of
the following:
Cellular: The system communicates to the central monitoring
station via cellular connection only.
Ethernet and Cellular: The system communicates to the cent-
ral monitoring station via Ethernet as the primary path and
cellular as the secondary path.
Default: None
Valid range: Cellular, Ethernet and Cellular
4.4.1 Other Communicator Related
Options
Cellular Test Transmission Time
Enter a 4-digit number (0000-2359) using the 24-hour clock
format (HHMM) to set the time of day a cellular test trans-
mission is sent. Programming a value of 9999 disables the
test transmission time.
Note: The internal date and time will automatically be pro-
grammed when the unit communicates with the primary
receiver.
Default: 9999
Valid range: 0000 to 2359, 9999 to disable
Cellular Test Transmission Cycle
This option is used to program how often, in minutes, cel-
lular test transmissions are sent. Once the initial test trans-
mission is sent, all future test transmissions are offset by the
programmed number of minutes.
Default: 0 minutes.
Valid range: 000000 to 999999 minutes
- 17 -