DSC Neo Power HS2016 User manual

HS2016/2032/2064 E/2128 E Alarm Panel
User Manual (UK)
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WARNING:Thismanualcontainsinformationonlimitationsregardingproductuseandfunctionandinformationonthelimitationsasto
liabilityofthemanufacturer.Theentiremanualshouldbecarefullyread.

Tableof Contents
1.0QuickReference 4
2.0UnderstandingYourKeypad 5
2.1 Icon and LED Keypad Symbols 5
2.2 Keypad Models 5
3.0SecuringthePremises 7
3.1 Setting the Alarm System 7
3.1.1 Alarm System Setting Methods 7
3.1.2 Setting the System (Infinite Exit Delay) 7
3.1.3 Away Setting the System with the Keypad 7
3.2 Night Setting the System with the Keypad 8
3.3 No-Entry Setting 8
3.4 Silent Exit Delay 9
3.5 Stay Setting the System with the Keypad 9
3.6 Leaving when the System is Already Set - Quick Exit 9
3.7 Setting the System with a 2-Way Wireless Key 10
3.8 Bypassing Zones 10
3.8.1 Additional Bypass Features 10
3.9 Bypass Groups 12
3.10 Setting Errors and Exit Faults 12
3.10.1 Setting Errors 12
3.10.2 Audible Exit Faults 13
3.10.3 To Correct an Exit Fault 13
3.11 Alarm System Unsetting Methods 13
3.11.1 Unsetting the System 13
3.11.2 Engineers Reset 13
3.11.3 Downloading Enable 13
4.0ThePowerSeriesNeoSecuritySystem 15
4.1 General System Operation 15
4.2 Carbon Monoxide Detection 15
4.3 Fire Detection 15
4.4 Testing Your System 15
4.5 Monitoring 15
4.6 Maintenance 15
5.0EmergencyKeys 17
5.1 Alarms 17
5.1.1 Fire Alarm 17
5.1.2 Carbon Monoxide Alarm - 4 beeps, long pause, 4 beeps 17
5.1.3 Intrusion (Burglary) Alarm - Continuous Siren 17
5.1.4 Alarm Cancel Window 17
5.1.5 Viewing Alarms in Memory 18
5.1.5.1 Alarm Messages 18
5.2 Resetting Smoke Detectors 18
6.0WirelessKeysandotherDevices 19
6.1 Using 2-way Wireless Keys 19
6.1.1 PG4929/PG8929/PG9929 19
6.1.2 PG4939/PG8939/PG9939 19
6.2 Using Proximity Tags 19
6.3 SMS Command and Control 19
6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands 19
6.3.2 Sending SMS Commands to your System 20
6.3.3 SMS Commands 20
6.3.4 SMS Responses from your System 21
7.0ManagingUsers 22
7.1 Access Code Types 22
7.1.1 Adding, Changing and Deleting Access Codes 23
7.1.2 Enrolling and Deleting Proximity Tags 23
7.1.3 Naming a User 24
7.1.4 Assigning a Partition to a User code 24
7.2 Configuring additional User Options 24
8.0UserFunctions 26
8.1 Event Buffer 26
8.2 Setting the Time and Date 26
8.3 Enabling/Disabling the Auto Set/Unset Feature 26
8.4 Setting the Auto Set Time 26
8.5 Allowing the Installer to Service your System Remotely - DLS 27
8.6 User Callup 27
8.7 Late to Open 27
8.8 Changing the Brightness of the LCD keypad 28
8.9 Changing the Contrast of the LCD keypad 28
8.10 Setting the Buzzer volume 28
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Tableof Contents
8.11 Setting the Voice Prompt volume 28
8.12 Setting the Voice Chime volume 28
8.13 Resetting the System 29
8.13.1 Engineer's Reset 29
8.13.2 Remote (Anti-code) Reset 29
8.14 User's Walk Test 29
8.14.1 Full System Walk Test 29
8.15 Trouble Conditions 30
9.0ManagingPartitions 33
9.1 Partitions 33
9.1.1 Single Partition Operation 33
9.1.2 Loaning a Keypad to Another Partition 33
9.2 Fire and CO Zone Types 33
10.0AdditionalFeatures 34
10.1 Turning the Chime ON/OFF 34
10.2 Audio Verification 34
10.3 Visual Verification 34
10.3.1 System Lockout due to Invalid Attempts 34
10.4 Command Outputs 34
10.5 Burglary Verification 34
10.6 Swinger Shutdown 35
10.7 Call Waiting 35
10.8 Fire Alarm Verification 35
11.0RegulatoryAgencyStatements 36
12.0InstallerWarning 37
13.0SafetyInstructions 38
13.1 Regular Maintenance and Troubleshooting 38
13.1.1 Cleaning 38
13.1.2 Troubleshooting 38
13.1.3 Applicable Models 38
14.0EULA 39
15.0LocatingDetectorsandEscapePlan 41
15.1 Smoke Detectors 41
15.2 Fire Escape Planning 41
15.3 Carbon Monoxide Detectors 42
16.0ReferenceSheets 43
16.1 System Information 43
16.2 Service Contact Information 43
16.3 Access Code and Sensor/Zone information 44
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Chapter 1
1.0 Quick Reference
The PowerSeries Neo Alarm System uses shortcut keys to access options or features on all models of keypads. When using an
LCD keypad, the PowerSeries Neo Alarm System additionally uses a menu based navigation system. The scroll keys can be used
to [Scroll] through the list of options contained within the current menu. For more information on keypads see: 2.0 “Understanding
your Keypad”. Lookup detailed information on any of the listed actions using the accompanying Section number.
Note:Some features must be enabled by installer.
Note:Bypass Groups are not permitted in UL listed installations.
Note:[*] - If configured by installer.
Status
Lights Function Keys Function Keys
Status
Lights
Emergency
Keys
Emergency
Keys
Ready - Indicates system normal. Must be on to set system. All zones
must be secured or bypassed and the system unset for this light to activ-
ate.
Stay
Set
Fire Alarm
Set- Indicates system is set. If the Ready light and the Set light are both
on, an Exit Delay is in progress.
Away
Set
Medical
Alarm
Trouble - On indicates a system malfunction or tamper. Flashing indic-
ates that the keypad has a low battery condition. Follow the instructions
displayed or enter [*][2] to view trouble. Correcting the trouble turns
off the indicator.
Chime Panic Alarm
AC Power - Indicates AC Power is present. The AC Power light will
turn off when AC is absent.
Reset
Sensors
 
  Quick
Exit
 
Action Press
Setting and Unsetting
Away Set for 2 seconds + [Access Code*]
Stay Set for 2 seconds + [Access Code*]
Night Set When set in stay mode [*][1] + [Access Code*]
No-Entry Setting [*][9] + [Access Code*]
Quick Set/Quick Exit [*][0]
Abort Setting Sequence [Access Code]
Bypassing - All bypass commands begin with [*][1] + [Access Code*]
Bypass Individual Zones [3 Digit Zone #]
Bypass All Open Zones [9][9][8]
Recall Last Bypass [9][9][9]
Clear Bypass [0][0][0] OR [Scroll] Bypass Options + [*] + [Scroll] Clear Bypasses + [*]
Program Bypass Group [3 digit zone #s] + [9][9][5] OR [3 digit zone #s] + [Scroll] Bypass Options
+ [*] + [Scroll] Prg Bypass Group + [*]
Load Bypass Group [9][9][1] OR [Scroll] Bypass Options + [*] + [Scroll] Bypass Group + [*]
Common Functions
Set Time and Date [*][6] [Master Code] + [0][1]
Turn Chime ON/OFF [*][4] + [Access Code*] OR
Change Brightness [*][6] [Master Code] + [1][2] +
Change Contrast [*][6] [Master Code] + [1][3] +
Add/Delete User [*][5] + [Master Code] + [Access Code] + 1
Reset Smoke Detectors OR [*][7][2]
View Troubles [*][2] + [Access Code*] +
View Alarms [*][3] + [Access Code*] +
Perform System Test [*][6] + [Master Code] + [0][4] +
Buzzer Volume [*][6] + [Master Code] + [1][4] +
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Chapter 2
2.0 Understanding Your Keypad
The PowerSeries Neo Alarm System supports a variety of wireless, hardwired and proximity sensor LCD, LED and Icon keypads.
All keypads come equipped with the LED status lights described in section 1 "Quick Reference". HS2LCD series keypads display
system messages on their LCD screen. HS2ICN series keypads display messages, as described in the following section. HS2LED
series keypads display messages via a series of numbered LEDs, as described in the following section. All keypad versions will
have a solid blue LED bar that is always on steady except when, if enrolled, a proximity tag is presented to and successfully read
by the keypad.
2.1 Icon and LED Keypad Symbols
HS2ICNSeries HS2LEDSeries
596
12 710
11
1
8
15
234
17
16
14
13
5
9
7
6
1. Clock Digits 1, 2 These two 7 segment clock digits indicate the hour digits when the local clock is active. Digit
2 is also used to identify the zone number as the 1 when the zone number is 100 or higher and
the OPEN or ALARM icons are active.
2. : (Colon) This icon is the hours/minutes divider and will flash once per second when the local clock is
active.
3. Clock Digits 3, 4 These two 7 segment displays are the minute digits when the local clock is active. The digits
3 and 4 are used to indicate the zone number for open zones or alarm in memory. These two
digits combined with the clock digit 2, scroll one zone per second from the lowest number to
the highest, when scrolling through zones.
4. 1 to 8 These numbers identify troubles when [*][2] is pressed.
5. Memory Indicates that there are alarms in memory.
6. Bypass Indicates that there are zones bypassed.
7. Program Indicates that the system is in Installer or User's programming, or that the keypad is busy, and
the LED will flash in cadence of 250ms ON and 250ms OFF. If Access Code is required,
while accessing star menus, this LED is ON and solid to indicate that the code is required.
8. Away Indicates that the panel is set in the Away Mode.
9. Fire Indicates that there are fire and/or CO alarms in memory.
10. Stay Indicates that the panel is set in the Stay Mode.
11. Chime This icon turns on when the Chime function key is pressed to enable Door Chime on the sys-
tem. It will turn off when the chime function key is pressed again to disable Door Chime.
12. OPEN This icon is used with clock digits 1 and 2 to indicate activated zones (not alarm) on the sys-
tem. When zones are opened, the OPEN icon will turn on, and 7 segment displays 1 and 2
will scroll through the violated zones.
13. AC Indicates that AC is present at the main panel.
14. System Trouble Indicates that a system trouble is active.
15. Night Indicates that the panel is set in the Night Mode.
16. Ready Light (green) If the Ready light is on, the system is ready for setting. If the toggle of the Ready LED
flashes for Force Setting enabled, the LED flashes with force setable zones open on the par-
tition.
17. Set Light (red) If the Set light is on, the system has been set successfully.
2.2 Keypad Models
Note:In the following list if x = 8 (the system operates in 868MHz band).
HS2LCD Alphanumeric LCD keypad
HS2LCDP Alphanumeric LCD keypad with Prox. Tag support
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Chapter 2
HS2ICN Icon keypad
HS2ICNP Icon keypad with Prox. Tag support
HS2LED LED keypad
HS2LCDRFx Alphanumeric LCD keypad with wireless receiver
HS2LCDRFPx Alphanumeric LCD keypad with wireless receiver and Prox. tag support
HS2ICNRFx Icon keypad with wireless receiver
HS2ICNRFPx Icon keypad with wireless receiver and Prox. tag support
HS2LCDWFx Wireless Alphanumeric LCD keypad
HS2LCDWFPx Wireless Alphanumeric LCD keypad with Prox. Tag support
HS2LCDWFPVx Wireless Alphanumeric LCD keypad with Prox. Tag support & Voice Promp
HS2TCHP Touchscreen keypad. For additional information, refer to the HS2TCHP Touchscreen User Manual.
Note:For systems compliant with EN50131-1 and EN50131-3 the HS2LED keypad shall be used in conjunction with an LCD type
keypad (HS2LCD(P) or HS2LCDRF(P)8 or HS2LCDWF(P)8 in order to be able to review logged events and also to allow over-
riding of conditions that inhibit setting of the alarm system. The HS2LED keypad alone cannot support these functions.
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Chapter 3
3.0 Securing the Premises
The PowerSeries Neo provides multiple setting modes as described below:
Awaymode Use when no one in your household will be home. Away mode activates all perimeter and interior sensors
in the alarm system.
Staymode Use this mode when you are staying home, but expect someone to use the entrance door later. Stay mode
partially activates your alarm system by setting all perimeter sensors and bypassing all interior sensors.
Nightmode Use when you want the perimeter and interior set but would like to allow limited movement in your house
without activating the alarm. (e.g., disable motion sensors in an area containing bedrooms and a wash-
room). Night mode is similar to Stay mode but only bypasses internal sensors configured as Night Zones.
Note:Verify with your alarm company which modes are available on your system. For SIA FAR listed panels, the Stay Setting
Exit Delay will be twice as long as the Away Setting Exit Delay.
Depending on your system configuration, there are multiple methods you can use to set your system.
You can set the system using a:
lKeypad
l2-way wireless key
See also:
lSilent Exit Delay
3.1 Setting the Alarm System
3.1.1 Alarm System Setting Methods
The PowerSeries Neo system is capable of completing the full alarm system setting procedure using
one of the following methods:
lpush button switch mounted outside the supervised premises; or
lprotective switch (i.e., door contact) fitted to the final exit door of the alarmed premises or area.
The setting procedure is a two-stage process that consists of initiating the alarm setting procedure
within the supervised premises (e.g., using a prox tag or user code) followed by completion
of setting by one of the two methods mentioned above. Please check with the installer which method
has been enabled for your system.
3.1.2 Setting the System (Infinite Exit Delay)
In an attempt to reduce false alarms, your system is designed to notify you of an improper exit when setting the system. When using
the Push to Set, or Final Door Set feature, attempting to set your system will start an infinite exit delay. The keypad will sound a
beep once per second. When you have opened and closed the final exit door, or after pressing the Push to Set button, the exit delay
will be reduced to a programmable value, which is typically 10 seconds, after which the alarm will complete the setting. The panel
used this time period to allow time for the detectors on the system to return to their normal state. When this time expires, the sys-
tem checks for detectors/windows/doors that may be open. If any of these are open, the panel will cancel the setting. If this occurs,
you must re-enter the premises, check the system, close any open zones, and then attempt to set again.
3.1.3 Away Setting the System with the Keypad
Away mode activates the complete alarm system by:
lSetting all perimeter sensors.
lSetting all interior sensors.
ToSettheSysteminAwayMode LCDDisplay
1. Ensure all windows and doors are closed and that the Ready indicator is on. Date Time
JAN 02/13 2:06a
2. To set using the Away key , press and hold the Away key for 2 seconds and, if
required, enter your [access code] or present your proximity tag.
OR
To Quick Set the system press [*][0].
System is
Ready to Arm
then
Present Tag or
Enter Code
3. If zones have been bypassed, ICN or LED keypads bypass LED will light and
the bypassed zones #s will be shown. On an LCD keypad a warning appears.
* Warning *
Bypass Active
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Chapter 3
4. After successfully initiating the setting sequence the:
lSet indicator turns on.
lReady indicator remains lit.
lExit Delay timer begins counting down.
lKeypad beeps six times, continues beeping once per second until beeping rapidly
in the final ten seconds.
lThe system may be configured to have a persistent exit delay that only ends when
the exit door is opened and closed, or when a button is pressed outside the pro-
tected premises.
Exit Delay in
Progress
5. To cancel the setting sequence, enter your [access code] or present your proximity
tag to the keypad reader.
System Disarmed
No Alarm Memory
6. Once the exit delay timer expires, thereby setting the system, the:
lReady indicator turns off.
lSet indicator remains on.
lKeypad stops sounding.
System Armed
in Away Mode
Note:The installer configures the exit delay timer and whether or not an access code is required for setting the system.
3.2 Night Setting the System with the Keypad
Night mode partially activates the alarm system by:
lBypassing all internal sensors configured as Night zones.
lSetting all perimeter sensors.
lSetting all other internal sensors.
Setting the system in Night mode is possible after the system has first been set in Stay mode and [*][1] is pressed at the keypad.
The keypad can also be configured with a function key to set the system in Night mode. To access set interior areas when the sys-
tem is set in Night Mode, you must unset the system.
Note:Ensure that your installer has provided you with a list identifying all programmed night zones. Your installer can configure a
function key to set the panel in Night mode without the system already being set in Stay mode.
To Set the System in Night mode LCD Display
1. If configured, press and hold the Night Set key for 2 seconds.
OR
2. Once the system is set in Stay mode (Set indicator is on) at any keypad press [*]
[*].
OR
press[*][1].
Date Time
JAN 02/13 2:06a
then
Press (*) for <>
Interior Arm
3. If required, enter your [access code]. All interior zones will now be set, except for
devices programmed as Night Zones.
lThe Night mode icon turns on.
Present Tag or
Enter Code
then
Interior Has
Been Armed
To gain access to interior areas that are set during Night mode unset the system by entering your [access code].
3.3 No-Entry Setting
No-Entry Setting sets the system in Stay mode by:
lRemoving the Entry Delay from all configured zones.
lSetting all perimeter sensors.
lBypassing all interior sensors.
An entry through any zone will create an instant alarm.
To No-Entry Set the System LCD Display
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Chapter 3
1. Check that the Ready indicator is on and your system is ready to be set. Date Time
JAN 02/13 2:06a
2. Press [*][9] and, if required, enter your [access code]. Present Tag or
Enter Code
3. If zones have been bypassed, ICN or LED keypads bypass LED will light and the
bypassed zones #s will be shown. On an LCD keypad a warning appears.
* Warning *
Bypass Active
then
4. After successfully initiating the setting sequence the:
lSetting light flashes as a reminder that the system is set and has no entry delay.
lKeypad sounds fast beeps.
lKeypad displays “Exit Delay in Progress”.
Armed With No
Entry Delay
then
Exit Delay in
Progress
5. To cancel the setting sequence, enter your [access code] or present your proximity
tag.
System Disarmed
No Alarm Memory
6. Once the exit delay timer expires, the system is set. System Armed
in Stay Mode
3.4 Silent Exit Delay
If the system is set using the Stay key or the No Entry Setting method [*][9]:
lThe warning beep is silenced.
lThe exit time is doubled for that exit period only (CP-01 versions only).
Note:For non CP-01 versions, Standard Exit Time is used.
3.5 Stay Setting the System with the Keypad
Stay mode partially activates your alarm system by:
lSetting all perimeter sensors.
lBypassing all interior sensors.
ToSettheSysteminStaymode LCDDisplay
1. Ensure all windows and doors are closed and that the Ready indicator is on. Date Time
JAN 02/13 2:06a
2. Press and hold the Stay key for 2 seconds and, if required, enter your [access code]
or present your proximity tag. Do not leave the premises.
System is
Ready to Arm
then
Enter Your
Access Code
3. If zones have been bypassed, ICN or LED keypads bypass LED will light and the
bypassed zones #s will be shown. On an LCD keypad a warning appears
* Warning *
Bypass Active
4. After successfully initiating the setting sequence the:
lSet indicator turns on.
lReady indicator remains lit.
lExit Delay timer begins counting down.
Exit Delay in
Progress
5. To cancel the setting sequence, enter your [access code] or present your proximity tag. System Disarmed
No Alarm Memory
6. Once the exit delay timer expires, thereby setting the system, the:
lReady indicator turns off.
lSet indicator remains on.
lBypass or system indicator activates.
System Armed
in Stay Mode
Note:When using a proximity tag and a Stay/Away zone is programmed, the system sets in Away mode if a delay zone is tripped.
If there is no Stay/Away zone, the system always sets in Away mode.
3.6 Leaving when the System is Already Set - Quick Exit
Use the Quick Exit feature if the system is already set and you would like to leave without unsetting and resetting the system.
Quick Exit uses the same hot keys as Quick Setting, and it provides you with a two minute exit delay to leave the premises without
triggering an alarm. Once the door you leave from closes, the quick exit timer will be canceled.
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Chapter 3
To Quick Exit LCD Display
1. When the system is already set and the Set light is lit, press and hold the Quick
Exit key for 2 seconds
OR
press [*][0].
Quick Exit in
Progress
2. Exit the premises before the exit delay timer expires. After exiting, the delay timer will be
canceled.

3.7 Setting the System with a 2-Way Wireless Key
If configured, the PowerSeries Neo system can be set using the following wireless keys:
lPG4929/PG8929/PG9929
lPG4939/PG8939/PG9939
To Set the System with a 2-way wireless key
lPress the desired Setting mode button anytime the system Ready indicator is on.
3.8 Bypassing Zones
WARNING!If a zone is not operating properly contact a service person immediately.
Bypassing zones intentionally unprotects specified zones the next time your system is set. Depending on the type of keypad,
bypassed zones will be identified differently. Using an HS2LCD series keypad, bypassed zones are indicated on the LCD screen as
shown in the following table. If using an LED or ICN series keypad, the will light and the bypassed zones #s will be shown.
LCD Display Indication Description
Zone Label <>
none Zone is ready for setting.
Zone Label <>
O
O Zone is currently open. You may be unable to set the system.
Zone Label <>
B
B Zone is bypassed.
LCD Keypad Zone Indications
Bypassed zones:
lMust be configured before setting the system.
lCan be done using a keypad or SMS.
lAllow for access to protected areas when the system is set.
lAllow you to set the system if a zone is temporarily out of service.
lReduce the level of security.
lWill not sound an alarm.
lAre automatically cancelled each time the system is unset.
lCan be programmed together within bypass groups. For more information see “Bypass Groups”.
3.8.1 Additional Bypass Features
RecallLastBypass Recalls all zones that were bypassed the last time the bypass zone feature was used.
BypassAllOpen
Zones
Allows the user to quickly bypass all open zones with a single command.
ClearBypass Instantly clears all bypass conditions from the zones assigned to the partition.
Programminga
BypassGroup
Use when you consistently bypass the same zones. This feature allows you to store in memory one
group of bypassed zones per partition.
ActivatingaBypass
Group
Loads a stored bypass group from memory.
Note:Ensure that no zones are unintentionally bypassed when setting your system.
Note:24-hour zones can only be unbypassed manually.
Note:For security reasons, your installer has programmed the system to prevent you from bypassing certain zones (e.g., smoke
detectors). For more information on fire zones see “Fire and CO Zone Types”.
To Bypass Individual Zones LCD Display
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Chapter 3
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code] or present your proximity tag. Zone Bypass <>
(*) To Bypass
3. Directly bypass zones by entering their [3 digit zone #]. If using an LCD keypad
press [*].
OR
Scroll to the desired zone using the keys and press [*].
Zone 1 <>
0
4. To toggle and unbypass a zone reenter the [3 digit zone #] or press [*] again. To
bypass more zones repeat steps 3 and 4.
Zone 1 <>
B
5. To exit bypassing mode press [*]. 
6. If using an LED or ICN series keypad, the zone LED will light and the bypassed
zone #s will be shown. If the system is ready to set the Ready indicator will be lit.
When setting the system the following message briefly displays.
* Warning *
Bypass Active
To Bypass All Open Zones LCD Display
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code] or present your proximity tag. Zone Bypass <>
(*) To Bypass
3. Press [9][9][8]
OR
Scroll to Bypass Options using the keys [<] [>] and press [*]. Scroll to Bypass Op
Zones and press [*].
Press (*) for <>
Bypass Options
Press (*) for <>
Bypass Op. Zones
Bypassed Open
Zones
4. To exit bypassing mode, press [*]. 
5. If using an LED or ICN series keypad, the will light and the bypassed zone #s
will be shown. If the system is ready to set the Ready indicator will be lit. When
setting the system the following message briefly displays.
To Recall the Last Bypassed Zones LCD Display
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code] or present your proximity tag. Zone Bypass <>
(*) To Bypass
3. Press [9][9][9]
OR
Scroll to Bypass Options and press [*]. Scroll to Bypass Recall using the
keys and press [*].
Press (*) for <>
Bypass Recall
then
Bypass Recalled
Zones Bypassed
4. To exit bypassing mode press [*]. 
5. If using an LED or ICN series keypad, the will light and the bypassed zone #s
will be shown. If the system is ready to set the Ready indicator will be lit. When
setting the system the following message briefly displays.
* Warning *
Bypass Active
To Clear the Bypass Indication from All Zones LCD Display
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code]. Zone Bypass <>
(*) To Bypass
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Chapter 3
3. Press [0][0][0]
OR
Scroll to Clear Bypasses using the keys and press [*]. All Bypassed zones
will now be open.
Press (*) for <>
Clear Bypasses
then
Bypass Cleared
Zones Unbypassed
4. To exit bypassing mode press [*]. 
3.9 Bypass Groups
Program frequently bypassed zones into the system as a bypass group. Using bypass groups avoids individually bypassing each zone.
One bypass group can be programmed per partition.
Note:This feature is not to be used in UL listed installations.

To Program a Bypass Group LCD Display
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code]. Scroll to <>
Bypass Zones
3. Enter the [3 digit zone #] of all zones you want bypassed
OR
Scroll to and press [*] to indicate all zones you want bypassed.
Upstrs H Wdw <>
B
4. Press [9][9][5] to program the bypass group with the currently bypassed zones
OR
Scroll to Bypass Options using the keys and press [*]. Scroll to Prg Bypass
Group and press [*].
Press (*) for <>
Prg Bypass Group
5. The Bypass Group is now programmed. The keypad will beep three times. Bypass Group
Programmed
6. To exit bypassing mode and return to the Ready state, press . System is
Ready to Arm
To Load a Bypass Group LCD Display
1. Press [*] to enter the function menu. Press (*) for <>
Zone Bypass
2. Press [*] or [1]. If required enter your [access code]. Scroll to <>
Bypass Zones
 
3. Press or [9][9][1]. If required enter your [access code].
OR
Scroll to Bypass Options using the keys and press [*]. Scroll to Bypass
Group and press [*].
Press (*) for <>
Bypass Group
4. The group of zones are now bypassed. The following message briefly displays. Bypass Group
Zones Bypassed
5. To exit bypassing mode and return to the Ready state, press [*]. 
6. If using an LED or ICN series keypad, the will light and the bypassed zones #s will
be shown. If the system is ready to set the Ready indicator will be lit. When setting
the system the following message briefly displays.
* Warning *
Bypass Active
3.10 Setting Errors and Exit Faults
The PowerSeries Neo audibly notifies you of any errors when you are attempting to set the system or exit the premises.
3.10.1 Setting Errors
An error tone (long beep) sounds if the system is unable to set. Setting errors occur if:
lThe system is not ready to set (i.e., sensors are open).
lAn incorrect user code is entered.
lA trouble is present and has not been viewed by the user. This operation must be enabled by the installer.
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Chapter 3
To Correct a Setting Error
1. Ensure all sensors are secure. Your keypad will identify all open zones.
2. If the trouble light is on, enter [*][2] and enter [99] or scroll to the Acknowledge All Troubles prompt and press [*], if your
installer has configured your system to impede setting when a trouble is present.
3. Try setting the system again. For details on setting the system, see one of the previous setting procedures.
4. If errors persist contact your installer.
3.10.2 Audible Exit Faults
Note:Must be enabled by installer.
In an attempt to reduce false alarms, the Audible Exit Fault notifies you of an improper exit when setting the system. Improper
exits are caused by failing to securely close the Exit/Entry door.
Improper exits cause the following system notifications:
lThe keypad emits one continuous beep.
lThe bell or siren sounds for the duration of the entry delay until a valid user code is entered or until the programmed Bell
time out expires.
3.10.3 To Correct an Exit Fault
1. Re-enter the premises.
2. Unset the system before the entry delay timer expires by entering your [access code].
3. Follow the Away setting procedure again, making sure to close the entry/exit door properly. For more details see: “Away Set-
ting the System with the Keypad”.
3.11 Alarm System Unsetting Methods
The PowerSeries Neo system is capable of supporting the following alarm system unsetting methods in accordance with BS8243-
2010
lPrevention of entry to the supervised premises before the partition is unset.
lUnset by using the wireless key before entering the supervised premises causes or permits the initial entry door to be
unlocked.
lUnset by using the Mini Prox tag in conjunction with one of the keypad modules HS2LCDP, HS2ICNP, HS2LCDRFP8,
or HS2ICNRFP8, after entering the supervised premises and within the programmed entry delay.
3.11.1 Unsetting the System
Depending on your system configuration, there are multiple methods you can use to unset your system. You can unset the system
using a:
l2-way wireless key
lProximity tag
To Unset the System with a 2-way Wireless Key
1. Press the unset button anytime the system is set. ( Set indicator is on).
2. If you walk through the entry door the keypad will beep. Press the unset button within ____ seconds to avoid an alarm con-
dition.
To Unset the System with a Proximity Tag
1. Present your proximity tag to a keypad equipped with a proximity sensor anytime the system is set. ( Set indicator
is on).
2. If you walk through the entry door the keypad will beep. Present your proximity tag within
_____ seconds to avoid an alarm condition.
Note:Duration of Entry timer is programmed by installer. The installer will advise the maximum duration of entry delay that was
programmed in the system. It cannot exceed 45 seconds.
3.11.2 Engineers Reset
If an alarm has occurred on your system, the system will not allow you to reset (Read light is OFF). You will need to contact your
installer. They will check and reset the system for you, this may involve a visit to check your system. After the reset is performed
your system will function properly again.
3.11.3 Downloading Enable
To enable a 6-hour downloading window from any system keypad, enter [*] [6] [Master code] [5]. During this time, the panel will
answer incoming downloading calls. DLS-3 downloading software allows you to program and control supported DSC security sys-
tems from any PC-compatible computer. DLS-3 can send data and programming information to, and retrieve it from security sys-
tems using a modem, or using the DSC PC- LINK device.
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Chapter 3
DLS- 3 allows for the ability to upload status reports from control panels, as well as print and view reports about the security sys-
tem. Additionally, DLS- 3 can execute batch files to perform preprogrammed functions on a security system.
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Chapter 4
4.0 The PowerSeries Neo Security System
Your PowerSeries Neo has been designed to provide you with the greatest possible flexibility and convenience. Read this manual
carefully and have your installer instruct you on how to operate your system and which features have been implemented in your sys-
tem. All users of this system should be equally instructed in its use. Fill out section "System Information" with all of your zone
information and access codes and store this manual in a safe place for future reference.
4.1 General System Operation
Your security system is made up of a PowerSeries Neo control panel, one or more keypads and various sensors and detectors. The
control panel will be mounted out of the way in a utility closet or in a basement. The metal cabinet contains the system electronics,
fuses and standby battery.
All the keypads have an audible indicator and command entry keys. LED keypads have a group of zone and system status lights.
LCD keypads have an alphanumeric liquid crystal display (LCD). The keypad is used to send commands to the system and to dis-
play the current system status. The keypad(s) will be mounted in a convenient location inside the protected premises close to the
entry/exit door(s). The security system has several zones of area protection and each of these zones is connected to one or more
sensors (motion detectors, glassbreak detectors, door contacts, etc.). A sensor in alarm is indicated by the corresponding zone lights
flashing on an LED keypad or by messages on the LCD keypad.
Note:Only the installer or service professional shall have access to the control panel.
4.2 Carbon Monoxide Detection
This equipment is capable of monitoring carbon monoxide detectors and providing a warning if carbon monoxide is detected. Please
read the Family Escape Planning guidelines in this manual and instructions that are available with the carbon monoxide detector.
Note:Must be enabled and configured by installer.
Note:The equipment should be installed in accordance with NFPA 720.
4.3 Fire Detection
This equipment is capable of monitoring fire detection devices such as smoke detectors and providing a warning if a fire condition
is detected. Good fire detection depends on having adequate number of detectors placed in appropriate locations. This equipment
should be installed in accordance with NFPA 72 (N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review the Family
Escape Planning guidelines in this manual.
Note:Must be enabled and configured by installer.
4.4 Testing Your System
Tests all system keypad LEDs, keypad sounders, bells and/or sirens.
To ensure that your system continues to function as intended, you must test your system weekly.
IMPORTANT:Should your system fail to function properly. contact your installation company.
IMPORTANT:All smoke detectors must be tested by your smoke detector installer once per year.
To Perform a Keypad and Siren Test LCD Display
1. From the Ready state press [*][6] and enter the [Master Code] to access User Func-
tions.
Press (*) for <>
User Functions
2. Press [04] or use the scroll keys to navigate to System Test and press [*]. The system
activates all keypad sounders, bells/sirens and keypad LEDs for two seconds.
Press (*) for <>
System Test
3. To go back to the Ready state press [#]. 
4.5 Monitoring
This system is capable of transmitting alarms, troubles and emergency information. If you initiate an alarm by mistake, imme-
diately call the central station to prevent an unnecessary response.
Note:The monitoring function must be enabled by the installer before it can become functional.
Note:Consult with your installer to determine if your system is configured with a communicator delay. A communicator delay will
prevent a report to the central station if the control panel is unset within 30-45 seconds after an intrusion alarm is triggered. Note
that fire-type alarms are normally reported without a delay.
Note:Ensure that your installer verifies that your system is compatible with the Central Station Receiver format at yearly inter-
vals.
4.6 Maintenance
With normal use, the system requires minimum maintenance. Note the following points:
lDo not wash the security equipment with a wet cloth. Light dusting with a slightly moistened cloth should remove normal
accumulations of dust.
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Chapter 4
lUse the system test described in “Testing Your System” to check the battery condition. We recommend, however, that the
standby batteries be replaced every 3-5 years.
lFor other system devices such as smoke detectors, passive infrared, ultrasonic or microwave motion detectors or glass-
break detectors, consult the manufacturer’s literature for testing and maintenance instructions.
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Chapter 5
5.0 Emergency Keys
IMPORTANT:EMERGENCY USE ONLY!
Pressing both the emergency keys generates a Fire, Medical, or Panic Alarm, and alerts the monitoring station. e.g., to generate a
medical alarm press both of the medical alarm keys for 2 seconds and the display on an LCD keypad will show Hold down keys for
Med. Alarm.The keypad beeps to indicate that the alarm input has been accepted and sent to the monitoring station.
Fire Alarm
Medical Alarm
Panic Alarm
Note:Verify with your alarm company that your system is equipped with emergency keys.
Note:Fire keys can be disabled by the installer.
Note:Having an optional audio verification module installed in your system allows the monitoring station to open 2-way com-
munication when notified of an alarm.
5.1 Alarms
The system can generate different alarm sounds, each with a different purpose and priority.
Priority Type of Alarm What you hear
1 Fire Temporal(3beepsthenapause)orpulsedsiren(continuousbeeping)
2 CarbonMonoxide 4beeps,5secondpause,4beeps
3 Intrusion(Burglary) Continuoussiren
4 Flood 1secondon,3secondsoff,repeating
Alarm Types
Note:Medical alarm is silent, it only results in an alarm transmission to the monitoring station.
5.1.1 Fire Alarm
Follow your emergency evacuation plan immediately!
If the Fire Alarm was Accidental (e.g., burnt toast, bathroom steam, etc.)
1. Enter your Access Code to silence the alarm.
2. Call your central station to avoid a dispatch.
Note:Verify with your alarm company that your system is equipped with fire detection.
For information on resetting smoke detectors see: “Resetting Smoke Detectors”.
5.1.2 Carbon Monoxide Alarm - 4 beeps, long pause, 4 beeps
WARNING!Carefully review your Carbon Monoxide Alarm Installation/User Guide to determine the necessary actions required
to ensure your safety and ensure that the equipment is operating correctly. Incorporate the steps outlined in the guide into your evac-
uation plan.
Activation of your CO alarm indicates the presence of carbon monoxide (CO), which can be fatal. During an alarm:
lThe red LED on the CO detector flashes rapidly and buzzer sounds with a repeating cadence of 4 quick beeps, 5-second
pause, 4 quick beeps.
lThe siren connected to the control panel produces the same cadence as above.
lThe keypad provides audible and visual indication of the CO alarm.
If the Carbon Monoxide Alarm Sounds
1. Operate Silence button.
2. Call emergency services or your fire department.
3. Immediately move outdoors or to an open door/window.
5.1.3 Intrusion (Burglary) Alarm - Continuous Siren
!
Ifyouareunsureofthesourceofthealarmapproachwithcaution!
If the Intrusion alarm was accidental
1. Enter your Access Code to silence the alarm. If the code is entered within 30s (or the programmed value of the alarm trans-
mission delay) the transmission of the alarm to the monitoring station will be cancelled.
2. Call your central station to avoid a dispatch.
5.1.4 Alarm Cancel Window
The control panel provides a period of time in which the user can cancel the alarm transmission. If the programmed alarm trans-
mission delay has expired, canceling an alarm sends a message to the monitoring station. Upon a successful transmission of the can-
cellation message the keypad will beep 6 times.
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Chapter 5
5.1.5 Viewing Alarms in Memory
When an alarm occurs the keypad indicator illuminates. Viewing the Alarm memory provides more information on the sensor(s)
that were tripped. When using a ICN or LED keypad the Memory LED will be lit and the zone numbers will be displayed.
To View Alarms in Memory LCD Display
lPress [*][3]
OR
use the scroll keys to navigate to Alarm Memory and press . The Alarm information
will display. For more information on the messages that could be displayed
see:“Alarm Messages”.
Press (*) for <>
Alarm Memory
5.1.5.1 Alarm Messages
LCD Display What it means
Burglary <>
Verified
Multipleburglarysensorsweretripped.Centralstationhasbeennotified.
Burglary Not <>
Verified
Asingleburglarysensorwastripped.Centralstationhasbeennotified.
Hold-up <>
Verified
Multiplehold-upsensorsweretripped.Centralstationhasbeennotified.
Hold-up Not <>
Verified
Asinglehold-upsensorwastripped.
Fire Alarm <>
Fire Zone 1
Firealarmhasbeentriggered.Centralstationhasbeennotified.OnanICNor
LEDkeypadthe willbelit.
CO Alarm <>
CO Zone 1 <>
COalarmhasbeentriggered.Centralstationhasbeennotified.OnanICNor
LEDkeypadthe willbelit.
5.2 Resetting Smoke Detectors
After having detected an alarm condition smoke detectors require a reset to exit the alarm condition.
Note:Verify with your alarm company if this function is required on your system.
To Reset the Sensors
1. Press and hold on the keypad for 2 seconds. If the reset is successful, the alarm is cancelled.
2. If a smoke detector fails to reset, it may still be detecting an alarm condition. If unsuccessful, the alarm will reactivate or
continue.
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Chapter 6
6.0 Wireless Keys and other Devices
In addition to the keypad, the PowerSeries Neo system can be controlled using a variety of devices:
l2-way wireless keys
lProximity Tags
lvia SMS using a cellphone
6.1 Using 2-way Wireless Keys
Note:Panic feature has not been evaluated by UL.
Note:All wireless key buttons are programmable. Verify the functions assigned to each key with your installer.
Note:When using compatible wireless keys there is one bell squawk for setting and two bell squawks for unsetting.
2-way wireless keys allow users in the close proximity of their house the ability to readily set/unset their system, and to call for
help. For information on enrolling wireless keys see: "User Labels (LCD keypads only)".
6.1.1 PG4929/PG8929/PG9929
6
7
1
2
3
4
5
1. Away Set
2. Stay Set
3. Unset
4. Panic
5. Command Output 1
6. Message LED
7. Status LEDs
6.1.2 PG4939/PG8939/PG9939
5
2
3
4
16
1. Away Set
2. Stay Set
3. Unset
4. Panic
5. Command Output 1
6. LED
6.2 Using Proximity Tags
The MPT proximity tag is ideal for people who have difficulties remembering codes or who do not interact with the system reg-
ularly. Depending on how your keypad is programmed, proximity tags can be used to either set/unset the system or to perform a pro-
grammed function (e.g. unlock a cabinet or storeroom door). To operate properly, proximity tags must be enrolled in the system.
The LED Bar flashes 3 times upon a valid proximity tag being read by the keypad successfully. If the proximity tag is invalid, the
LED Bar will stay ON and an error tone will sound
For more information see: "Enrolling and Deleting Proximity Tags".
6.3 SMS Command and Control
SMS Command and Control allows you to send text messages to your system, enabling the system to perform certain actions. For a
list of commands and how to send them see the following table. As a security measure, only phone numbers configured by your
installer will be permitted to contact your system. Messages from all other phone numbers will be rejected.
Note:This is a supplementary feature that has not been investigated by UL/ULC. Must be enabled and configured by installer.
Only supported with an LCD keypad.
6.3.1 Using the Keypad to Lookup the Number to Call for SMS Commands
The phone number of the system is programmed by the installer. To quickly find the phone number perform the following steps.
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Chapter 6
To find the System’s Phone Number LCD Display
1. Check that the Ready indicator is on and the system is unset. Date Time
JAN 02/13 2:06a
2. Press [*][6]
OR
press [*]and use the scroll keys to navigate to User Functions press [*] and enter
[Master Code].
Press (*) for <>
User Functions
3. Press [1][1] or use the scroll keys to navigate to SMS Programming and press [*]. Press (*) for <>
SMS Programming
4. Scroll to navigate to SMS Programming and press [*]. The phone number to send your
SMS commands to displays.
Press (*) for <>
GSM Phone No.
6.3.2 Sending SMS Commands to your System
In order to successfully send commands to your system from your cellphone, you must send SMS messages in the proper format. If
configured, commands require the inclusion of a User Access Code in your message. The access code will be verified by the sys-
tem before executing any commands.
Additional information about sending SMS commands:
lText messages are not case sensitive and extra spaces are ignored.
lIn multi-partition systems and if the User has rights to manage the desired partitions, commands can be sent to specific
partitions by including the partition number. For more information on partitions see: "Managing Partitions".
lIf the panel is configured to require an Access Code and the code is not sent or is invalid, the panel will send a noti-
fication to the user advising the command was unsuccessful.
The following table lists all available SMS commands with examples of how to enter the Partition number and access codes. The
format for entering commands is as follows:
Command Partitionnumber AccessCode
StaySet 001 1234
Note:Verify with your installer that the Partition number and access code are required in your SMS message. If one or both are
not required, do not enter them in your SMS message.
Note:Responses to Status and Alarm Memory requests may require more than 1 SMS message, depending on status of the system.
There is a 10 second delay between transmission of SMS messages.
6.3.3 SMS Commands
Commands Notes
StaySet Stay sets the system
AwaySet Away sets the system
NightSet Night sets the system
Unset Unsets the system
ActivateCommandOutput1 Activates Output 1
ActivateCommandOutput2 Activates Output 2
ActivateCommandOutput3 Activates Output 3
ActivateCommandOutput4 Activates Output 4
DeactivateCommandOutput1 Deactivates Output 1
DeactivateCommandOutput2 Deactivates Output 2
DeactivateCommandOutput3 Deactivates Output 3
DeactivateCommandOutput4 Deactivates Output 4
Bypass001 Bypasses specified zone number
Unbypass001 Clears the bypass from the specified zone number
StatusRequest Omitting the partition number causes the system to send a status report
for all partitions. To request a status report for a specific partition enter
the appropriate partition number.
AlarmMemoryRequest Omitting the partition number causes the system to send a status report
for all partitions. To request a status report for a specific partition enter
the appropriate partition number.
Help The Help command generates an SMS response listing all Interactive
commands that can be sent to the module. Access Code is not required.
- 20 -