Eagle Foodservice Equipment, Eagle MHC, and SpecFAB®are divisions of Eagle Group. ©2022 by the Eagle Group
• 100 Industrial Boulevard, Clayton, Delaware 19938-8903 U.S.A.
• Phone: 302/653-3000 • 800/441-8440
• Fax: 302/653-2065 • www.eaglegrp.com
RedHots®
Display Light Units
WARRANTY INFORMATION
Limited Warranty for Eagle Products
Metal Masters Foodservice Equipment Co Inc. d/b/a Eagle Group or Eagle Foodservice Equipment (“Eagle”)
hereby warrants to you, the original purchaser and end-user (“you” or “your”), that the products manufactured by
Eagle that you purchased which accompany this Limited Warranty (“products”) shall be free from defects in materials
and workmanship under normal use consistent with the accompanying documentation for a period of one year from
the date of the original installation of the equipment, not to exceed 18 months from date of shipment from Eagle.
Some exclusions apply, outlined below are the product offerings that have their own individual warranty standards.
Warranty provided is limited to repair, replacement, or refund of the purchase price of the affected goods. Seller
shall not be liable for any indirect, special, incidental, punitive, or consequential damages of any kind including loss
of use, loss of revenue, or interruption of business.
Failure to have service work approved before work is performed shall not be covered under this warranty. Use
of an unauthorized agency will void the warranty.
The warranty covers substantiated travel expenses for up to 2 hours or 100 miles round trip up to a maximum
of $150.00. Any additional costs due to installations that require extra work, time, or travel to gain access to service
are the sole responsibility of the equipment purchaser. Any exceptions to these travel and access limitations must
be pre-approved by the factory Service Manager.
Accessory items such as faucets, electronic eye faucets, drains, pre-rinse units are covered by a limited warranty
of 90 days, unless individual manufacturer warranty allows for additional time.
Eagle also provides individual limited warranties concerning specific product categories.
Eagle Hot Food Tables, Cold Pan Units, Portable Warming Equipment, Heated Drawers,
and Transport Holding Cabinets
Eagle will warrant for 12 months from the date of shipment from the factory or 6 months from the date first
placed into service (whichever comes first). Eagle will replace any defective part or component material upon
demonstration to its satisfaction that a breach of warranty did not exist. This warranty does not cover any cost
associated with maintenance, misuse, abuse, improper installation, pilot light adjustments, pilot outage, improper
ventilation, adjustments, alteration, calibration, wrong voltage, wrong gas, voltage or gas conversions, resetting of
circuit breakers, or safety controls, overtime charges, mileage in excess of 100 miles, operation contrary to the
installation and operating instructions, damage caused by flood, fire or acts of God. The warranty shall not apply if
the nameplate has been removed or altered.
Eagle Cooking Equipment—including but not limited to all Gas and Electric Griddles,
Charbroilers, Hot Plates and Fryers
Eagle will warrant for 12 months from the date of shipment from the factory or 6 months from the date first
placed into service (whichever comes first). Units intended for other than household use. These commercial
appliances must be installed within surroundings and ventilation requirements as dictated by National and/or
local code.
This warranty does not cover any cost associated with maintenance, misuse, abuse, improper installation, pilot
light adjustments, pilot outage, improper ventilation, adjustments, alteration, calibration, wrong voltage, wrong gas,
voltage or gas conversions, resetting of circuit breakers, or safety controls, overtime charges, mileage in excess of
100 miles, operation contrary to the installation and operating instructions, damage caused by flood, fire or
acts of God. The warranty shall not apply if the nameplate has been removed or altered.