Elavon VeriFone Tranz 380 User manual

VeriFone® Tranz 380
Lodging Application
Quick Reference Guide

TERMINAL DISPLAY ACTION
Idle Prompt Swipe card or press [1]
Enter Password* Enter password and press [ENTER]
Enter Account # Enter card # and press [ENTER]
Expire Date (MMYY)* Enter expiration date and press [ENTER]
Please Verify Enter Last Four* Enter last four and press [ENTER]
Charge Type Enter [1] for Normal or [2] for Other
Enter Charge Type* Enter “other” charge type. [1] = No show, [2] = Not
Allowed, [3] = Card Deposit, [4] = Delayed Charge,
[5] = Express Service, [6] = Assured Reservation, or
[7] = Other and press [ENTER]
Checkout (MMDD) Enter 6 digit Check Out date (MMDDYY) and
press [ENTER]
Enter Room # Enter room/toho number and press [ENTER]
Enter Room Rate/Amount* Enter amount and press [ENTER]
Xtra Charges Y/N Press [9] for charges or [6] if none
Charge Type # Enter new charge type: [1] = Restaurant, [2] = Gift
Shop, [3] = Mini Bar, [4] = Telephone, [5] = Laundry,
or [6] = Other/Misc and press [ENTER] when
complete
APXXXXXX Press [CLEAR] to return to idle prompt
TERMINAL DISPLAY ACTION
Idle Prompt Press [2]
Enter Room # Enter room # and press [ENTER]
#99999 B = 999.99 [1] for new card or [2] for continue
1 = New, 2 = Continue
Enter Account #* Enter account #
Expiration Date (MMYY)* Enter expiration date
Xtra Charges Y/N Press [9] for charges or [6] if none
Charge Type = #1 Enter new charge type: [1] = Restaurant, [2] = Gift
Shop, [3] = Mini Bar, [4] = Telephone, [5] = Laundry,
or [6] = Other/Misc and press [ENTER] when
complete
Check In Transaction
Check Out Transaction
*Optional/if prompted

TERMINAL DISPLAY ACTION
Check Out (MMDDYY) Enter 6 digit departure date (MMDDYY)
Final Amount Enter final amount and press [ENTER]
Voice RTN* [1] for Voice Auth, or [2] for New Card
1 = VOICE, 2 = RTN
TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
1 = FORCE, 2 = CREDIT, Press [1]
3 = VOID, 4 = FOLIO
Enter Password* Enter password and press [ENTER]
Enter Account # Swipe card
Expire Date (MMYY)* Enter expiration date and press [ENTER]
Please Verify Enter last four and press [ENTER]
Enter Last Four
Charge Type Press [1] for Normal, or [2] for Other
Enter Charge Type * Enter “other” charge type: [1] = No Show, [2] =
Purchase, [3] = Card Deposit, [4] = Delayed Charge,
[5] = Express Service, [6] = Assured Reservation, or
[7] = Other and press [ENTER]
Check In (MMDDYY) Enter 6 digit Check In date (MMDDYY) and
press [ENTER]
Check Out (MMDDYY) Enter 6 digit Check Out date (MMDDYY) and
press [ENTER]
Enter Room # Enter room/folio number and press [ENTER]
Enter Room Rate/Amount* Enter room rate or amount and press [ENTER]
Xtra Charges Y/N Press [9] for charges or [6] if none
Charge Type #1* Enter new charge type
[1] = Restaurant, [2] = Gift Shop, [3] = Mini Bar,
[4] = Telephone, [5] = Laundry, pr [6] = Other/Misc
and press [ENTER] when complete
Enter Auth Code Enter Auth Code and press [ENTER]
APXXXXXX Press [CLEAR] to return to idle prompt
Forced Check In Transaction
Check Out Transaction (Con’t.)
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
1 = FORCE, 2 = CREDIT, Press [2]
3 = VOID, 4 = FOLIO
Enter Password Enter password and press [ENTER]
Enter Account #* Swipe card
Expiration Date (MMYY) Enter expiration date and press [ENTER]
Please Verify Enter last four and press [ENTER]
Enter Last Four*
Enter Amount Enter amount and press [ENTER]
APCREDIT REC#XXX Press [CLEAR] to return idle prompt
TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
1 = FORCE, 2 = CREDIT, Press [3]
3 = VOID, 4 = FOLIO
1 = VOID, 2 = EDIT Press [1]
Record # Enter record # and press [ENTER]
Enter Account # Swipe card
Expiration date (MMYY)* Enter expiration date and press [ENTER]
Please Verify Enter last four and press [ENTER]
Enter Last Four
Enter Amount Enter amount and press [ENTER]
REC XXXXX Voided Press [CLEAR] to return to idle prompt
Void
Credit
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
1 = FORCE, 2 = CREDIT, Press [4]
3 = VOID, 4 = FOLIO
1 = CHANGE, 2 = DELETE Press [1]
Enter Room # Enter room/folio # and press [ENTER]
1 = NBR, 2 = RT, 3 = DT Select desired option: [1] = New Room #, [2] = New
Rate, or [3] = New Check Out Date and press
[ENTER]
Enter Room Rate Prompts will vary with option selected
Rate = XX.XX Y/N?* If option 2, press [9] for Yes, or [6] for No
TERMINAL DISPLAY ACTION
Idle Prompt Press [4]
1 = FORCE, 2 = CREDIT, Press [4]
3 = VOID, 4 = FOLIO
1 = CHANGE, 2 = DELETE Press [2]
1 = SINGLE, 2 = DATE Select desired option and press [ENTER]
Option 1
Enter Room # Enter room # and press [ENTER]
DEL XXXX Y/N? Select [9] to delete, or [6] to exit
Option 2
Enter date (MMDDYY) Enter date to delete and press [ENTER]
1 = CURRENT, 2 = PRIOR Select desired option: [1] = Delete this date or
[2] = Delete this date and prior
Completed Delete Press [CLEAR] to return to idle prompt
Folio/Room # Maintenance Change
Folio/Room # Maintenance Delete
*Optional/if prompted

TERMINAL DISPLAY ACTION
Idle Prompt Press [9]
Balance/Settle
Enter Password* Enter password
X-INC Auth Y/N* [Y] = Obtain Authorization, [N] = Abort
Continue Y/N* [Y] = Settle W/declines, [N] = Abort
Enter to Proceed Press [ENTER] to continue, [CLEAR] to exit
GBOKBBMMYYHHMM Quick Close complete
Press [CLEAR] to return to idle prompt
TERMINAL DISPLAY ACTION
Idle Prompt Press [9]
Balance/Settle
Enter Password* Enter password
X-INC Auth Y/N* [Y] = Obtain Authorization, [N] = Abort
Continue Y/N* [Y] = Settle W/declines, [N] = Abort
Net Item Count Enter net dollar amount and press [ENTER]
Net Amount Enter net dollar amount and press [ENTER]
Printing...
GBOKBBMMYYHHMM Manual Close complete
Press [CLEAR] to return to idle prompt
TERMINAL DISPLAY ACTION
Idle Prompt Press [5]
1 = REVIEW, 2 = INQRY Press [4]
3 = OPEN, 4 = MORE
1 = CHECK IN, 2 = OUT Press [3]
3 = AUDIT, 4 = SETTLE
Night Audit Y/N? Press [9] if Yes, [6] if No
X-INC Auth Y/N* Press [9] if Yes, [6] if No
AP-X DECLN*
Printing...
Settlement (Quick Close)
Settlement (Manual Close)
Night Audit High Balance
*Optional/if prompted

This Quick Reference Guide for the VeriFone Tranz 380 Terminal is a
condensed version of the most frequently performed functions.
For more detailed instructions of these and other procedures
including Nova-perks, Nova-Hour hand and ScanTM,
please refer to your VeriFone Tranz 380
Lodging Application user guide.
LDG-QRG-1148-US Rev0608 ©2008 Elavon Inc.