Emerson 1410S User manual

Reference Manual
00809-0600-4410, Rev AA
May 2020
Emerson Wireless 1410S Gateway and 781S
Smart Antenna

2

Contents
Chapter 1 Introduction.............................................................................................................. 5
1.1 Emerson Wireless 1410S Gateway 781S Smart Antenna.............................................................. 5
1.2 Using this manual........................................................................................................................ 5
1.3 Product recycling/disposal...........................................................................................................5
Chapter 2 Configuration............................................................................................................ 7
2.1 Wireless planning........................................................................................................................ 7
2.2 PC requirements..........................................................................................................................7
2.3 Initial connection and configuration............................................................................................ 7
Chapter 3 Installing the Gateway............................................................................................. 21
3.1 Emerson 1410S1 installation overview.......................................................................................21
3.2 Emerson Gateway 1410S2 installation overview........................................................................ 21
3.3 Power specifications.................................................................................................................. 22
3.4 Mounting the Emerson 1410S2 Gateway...................................................................................23
3.5 Mounting the Emerson 781S Smart Antenna............................................................................. 24
3.6 Connecting the Emerson 1410S to the 781S Smart Antennas.................................................... 25
3.7 Verify operations....................................................................................................................... 32
Chapter 4 Commissioning........................................................................................................ 35
4.1 Overview................................................................................................................................... 35
4.2 System requirements.................................................................................................................35
4.3 Software installation..................................................................................................................36
4.4 Security setup utility.................................................................................................................. 36
4.5 AMS Wireless Configurator........................................................................................................ 37
4.6 Licensing and credits................................................................................................................. 38
Chapter 5 Operation and maintenance.....................................................................................39
5.1 Overview................................................................................................................................... 39
5.2 Network architecture.................................................................................................................39
5.3 Modbus®....................................................................................................................................40
Chapter 6 Troubleshooting...................................................................................................... 45
6.1 Service support..........................................................................................................................45
6.2 Initial connection: Web browser returns "page not found"..........................................................45
6.3 Initial connection: Cannot find Gateway after changing IP address.............................................46
6.4 Initial connection: Cannot find Gateway using secondary Ethernet port.....................................46
6.5 Initial connection: Cannot log into the Gateway.........................................................................46
6.6 AMS Wireless Configurator: Gateway does not appear in AMS Wireless Configurator................ 46
6.7 AMS Wireless Configurator: Wireless devices do not appear under the Gateway........................47
6.8 AMS Wireless Configurator: Wireless device appears with red HART® symbol............................ 47
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6.9 AMS Wireless Configurator: Device configuration items are grayed out.....................................47
6.10 Wireless field devices: Wireless device does not appear on the network.................................. 48
6.11 Wireless field devices: Wireless device appears in the join failure list........................................48
6.12 Wireless field devices: Wireless device appears with service denied......................................... 48
6.13 Modbus communications: Cannot communicate using Modbus® RTU.....................................49
6.14 Modbus communications: Cannot communicate using Modbus® TCP.....................................49
6.15 Modbus communications: Cannot communicate using secure Modbus® TCP..........................49
6.16 OPC communications: OPC application cannot find a Gateway OPC server..............................50
6.17 OPC communications: Gateway OPC server does not show any Gateways............................... 50
6.18 OPC communications: Gateway OPC server does not show any data tags................................50
6.19 EtherNet/IP™: Gateway is not publishing the parameters......................................................... 51
6.20 Return of materials.................................................................................................................. 51
Appendix A Reference data......................................................................................................... 53
A.1 Ordering information, specifications, and drawings...................................................................53
A.2 Product certifications................................................................................................................ 53
Appendix B Redundant Gateway systems................................................................................... 55
B.1 Overview................................................................................................................................... 55
B.2 Requirements............................................................................................................................55
B.3 Setup.........................................................................................................................................55
B.4 Diagnostics ............................................................................................................................... 61
B.5 Gateway replacement................................................................................................................63
Appendix C Power specifications................................................................................................ 65
C.1 Dual mode upgrades................................................................................................................. 65
C.2 IEC 62734 Network....................................................................................................................65
C.3 IEC 62734 Device support..........................................................................................................66
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1 Introduction
1.1 Emerson Wireless 1410S Gateway 781S Smart
Antenna
The Emerson Wireless 1410S Gateway and 781 Smart Antenna combine to create the
main access point of a wireless network. Modbus® communications over RS-485 or
Ethernet provide universal integration and system interoperability. The optional OPC or
EtherNet/IP™ functionality from the Gateway offers a means to connect to newer systems
and applications while providing a richer set of data.
1.2 Using this manual
This manual will help you to install, configure, operate and maintain the Gateway.
•Section 2: Configuration describes how to initially connect to the Gateway and the
settings that should be configured before placing it on a live control network.
•Section 3: Installation describes how to properly mount the Gateway and make
electrical connections including electrical wiring, grounding, and host system
connections.
•Section 4: Commissioning describes installation and setup of the optional software
included with the Wireless Gateway. This software aids in secure host integration and
wireless field device configuration.
•Section 5: Operation and Maintenance describes how to connect the Gateway to a host
system and integrate data gathered from the field device network. It covers network
architectures, security, and data mapping.
•Section 6: Troubleshooting provides troubleshooting tips and contact information for
technical support.
•Appendices provide additional and more specific information on a variety of subjects
including Product Certifications.
1.3 Product recycling/disposal
Recycling of equipment and packaging should be taken into consideration and disposed of
in accordance with local and national legislation/regulations.
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2 Configuration
2.1 Wireless planning
Power up sequences
The Gateway should be installed and functioning properly before power modules are
installed in any wireless field devices. Wireless field devices should also be powered up in
order of proximity from the Gateway beginning with the closest. This will result in a
simpler and faster network installation.
Antenna positions
The 781S Smart Antenna should be positioned vertically and be approximately 6 ft. (2 m)
from large structures or buildings to allow for clear communication to other devices. If
using two Emerson 781S Smart Antennas, each should be mounted at least 3 ft. (0.91 m)
from one another.
2.2 PC requirements
Operating system (optional software only)
For security set up, Microsoft supported Windows operating systems are acceptable. See
some examples shown below:
•Microsoft® Windows™ Server 2008 (Standard Edition), Service Pack 2
•Windows 10 Enterprise, Service Pack 1
Applications
Configuration of the Gateway is done through a secure web interface. Recent versions of
the following browsers are supported:
•Chrome™ browser
•Mozilla Firefox®
•Microsoft Edge
Hard disk space - (WirelessHART only)
•AMS Wireless Configurator: 1.5 GB
•Gateway Security Setup CD: 250 MB
2.3 Initial connection and configuration
Initial connection
To configure the Gateway, a local connection between a computer and the Gateway needs
to be established. The WirelessHART® and ISA100 networks in the Emerson 1410S
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Gateway are operationally equivalent and the following instructions are applicable to
both.
Powering the Gateway
For the Emerson 1410S, bench top power will be needed to power the Gateway by wiring a
10.5–30 VDC (24 VDC if configured with I.S. barriers) power source. See Power
specifications for power requirements or Reference data for specifications.
Figure 2-1: Emerson 1410S Gateway Wiring
A. Mounting plate
B. Emerson Wireless 781S Smart Antenna terminal 1 power and data connections
C. Emerson Wireless 781S Smart Antenna terminal 2 power and data connections
D. Ethernet port 1. When this port is activated, the factory IP address is 192.168.1.10.
E. Ethernet port 2. When this port is activated, the factory IP address is 192.168.2.10.
F. Emerson 1410S power and serial connections
CAUTION
Equipment damage
Connecting through the open terminal block cover (the lower cover) may stress the
connections and damage the Gateway.
When making physical connections to the Gateway it is important to use the electrical
conduit entries located on the bottom of the housing.
2.3.1 Establishing a connection
Connect the PC/laptop to the Ethernet 1 (Primary) receptacle on the Gateway using an
Ethernet cable. This process will only need to be done once for the two networks. The
networks have the same IP address even if you are running two separate networks.
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2.3.2 Windows 7
Procedure
1. Click the Internet Access icon on the bottom right of the screen.
2. Select the Network and Sharing Center.
3. Select Local Area Connection.
4. Select Properties.
5. Select Internet Protocol Version 4 (TCP/IPv4) → Properties.
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Note
If the PC/laptop is from another network, record the current IP address and other
settings so the PC/laptop can be returned to the original network after the Gateway
has been configured.
6. Select the Use the following IP address button.
7. In the IP address field, enter 192.168.1.12 (DeltaV Ready enter 10.5.255.12).
8. In the Subnet mask field, enter 255.255.255.0.
9. Select OK for both the Internet Protocol (TCP/IP) Properties window and the Local Area
Connection Properties window.
2.3.3 Windows 10
Procedure
1. Select the network icon in the lower right corner.
2. Select the Network settings link.
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3. Select Change adapter options.
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4. Right click the network interface connection that the Gateway is plugged into, and
select Properties.
5. Select Internet Protocol Version 4 (TCP/IPv4) → Properties.
Note
If the PC/laptop is from another network, record the current IP address and other
settings so the PC/laptop can be returned to the original network after the Gateway
has been configured.
6. Select the Use the following IP address button.
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7. In the IP address field, enter 192.168.1.11 (DeltaV Ready enter 10.5.255.12).
8. In the Subnet mask field, enter 255.255.255.0.
9. Select OK for both the Internet Protocol (TCP/IP) Properties window and the Local Area
Connection Properties window.
Note
Connecting to the Gateway's secondary Ethernet port will require different network
settings.
Table 2-1: Network Settings
Ethernet Gateway PC/laptop/tablet Subnet
1 192.168.1.10 192.168.1.12 255.255.255.0
2 192.168.2.10 192.168.2.12 255.255.255.0
2.3.4 Disable proxies
Use these steps to disable proxies.
Procedure
1. Open web browser.
2. Navigate to Tools → Internet Options → Connections → LAN Settings (may be a
different process for other browsers).
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3. Under Proxy server, uncheck the Use a proxy server... box.
2.3.5 Configure the Gateway
Use these steps to complete the initial configuration for the Gateway. This will need to be
done for both the WirelessHART® and ISA100 networks.
Procedure
1. Access the WirelessHART default web page for the Gateway at https://
192.168.1.10. You will have to configure both networks individually.
a) Log on as Username: admin
b) Type in password: default
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2. Navigate to System Settings → Gateway → Ethernet Communication to enter the
network settings.
a) Configure a static IP Address or set for DHCP and enter a Hostname.
b) If not prompted, restart application at System Settings → Gateway →
Backup and Restore → Restart Apps.
Note
Resetting applications will temporarily disable communications with field devices.
2.3.6 User accounts
There are four role-based user accounts for the Gateway with varying levels of access. The
access can be changed on the System Settings → Users → User Accounts by the admin
user. The figure below displays this access.
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Figure 2-2: User Privileges
2.3.7 Change passwords
It is a secure practice to change the user account passwords from the default ones. This
should be done on both the WirelessHART and ISA10 networks. To change the User
Account passwords, follow the steps below.
Procedure
1. Navigate to System Settings → Users → User Accounts.
2. Click the Edit button of the user password to be changed.
3. Set the new password for the role based account, and confirm.
4. Select Save Changes.
Note
It is suggested the default security settings in System Settings → Users → User
Options be changed to the local IT best practices or the “Normal” setting after
initial login. Strong or custom settings are available for more robust passwords.
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2.3.8 Time settings
The Gateway is the timekeeper for the WirelessHART® network, so it is imperative that the
Gateway’s time is accurate for timestamp data to be meaningful. Time settings can be
found by navigating to System Settings → Gateway → Time as shown in Windows 7. Any
changes made to the time settings will have to be done to both networks for consistency.
There are three ways to set the Gateway time:
Procedure
1. Network Time Protocol (recommended). This option uses a Network Time Protocol
(NTP) server to adjust the Gateway’s time to match the time of the control network.
a) Enter the IP address for the NTP server.
b) Select the packet version (i.e. 1, 2, 3, or 4).
2. Set with PC Time. This option will match the Gateway’s time to the PC/Laptop.
3. Manual Entry. This option allows the user to enter a specific date (MM:DD:YY) and
time (HH:MM:SS).
Note
Network Time Protocol (NTP) is recommended for the best network performance
because it always adjusts time to match the network time server.
2.3.9 To change the TCP/IP network settings
Procedure
1. Navigate to System Settings → Gateway → Ethernet Communication.
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2. Select Specify an IP address (recommended).
3. Enter the following:
•Hostname
•Domain name
•IP Address
•Netmask
•Gateway
4. Select Save Changes.
5. When prompted, select Restart Apps.
6. Select Yes to confirm restart.
7. Close the web browser.
Note
Once the IP Address of the Gateway has been changed, communications to the web
interface will be lost. Restart the web browser, then log back into the Gateway using
the new IP address and other TCP/IP network settings. The PC/Laptop TCP/IP
network settings may need to be changed. During a restart, the wireless network
will be temporarily lost.
2.3.10 System backup
The Gateway has a System Backup and Restore feature that saves all user-configured data.
It is best practice that a System Backup be performed periodically throughout the
installation and configuration process. Starting with firmware version 4.7.53, a passphrase
is required when taking a backup. The passphrase is used to encrypt and decrypt the
backup. This will need to be done two times, for both theWirelessHART® and ISA100
networks.
Procedure
1. Navigate to System Settings → Gateway → Backup and Restore.
2. Enter a passphrase, confirm, and select Save Backup.
The Gateway collects the configuration date.
3. When the file download pop up appears, select Save.
4. Enter a save location and file name.
5. Select Save.
6. Select Return to form.
Note
System Backup contains user passwords and keys used for encrypting
communication. Store downloaded system backups in a secure location. The actual
files are also encrypted.
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2.3.11 Web page usage
It is not recommended that users stay logged on to a single page or a large number of
users on multiple pages for long periods of time. This additional loading can slow the flow
of data. By default, he Gateway logs users out after a long period of time with no activity.
2.3.12 Resetting to factory defaults
If the user name, password, or IP address of the Gateway is lost, the Gateway can be
restored to factory defaults using the procedure below.
Note
Following this procedure will cause the network to reform and all configuration
parameters will be reset to factory defaults. Once the Gateway is reset, the user is strongly
recommended to change the default password to maintain system security.
Procedure
1. Turn off power to the Gateway.
2. Locate the Reset switch label on the back of the Gateway. For the Emerson 1410S2
modular housing, the switch is located inside the Gateway housing cover on the DIP
switch panel board. The reset switch is labeled switch 4.
3. Slide the switch to the “ON” position.
4. Reconnect the Gateway; turn power on to the Gateway.
5. Let the Gateway completely boot up (approximately 2 minutes). During this time,
the red reset light on the front of the unit will be on.
6. Turn off power to the Gateway again.
7. Return the Reset switch to lower position.
8. Mount and reconnect the Gateway; restore power to the Gateway.
9. Verify the Reset switch is in the “OFF” position and the blue light is off.
The Gateway will now be programmed back to factory defaults including IP
addresses. See Initial connection: Web browser returns "page not found" for factory
default IP addresses.
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