Emerson Smart Wireless Gateway User manual

Reference Manual
00809-0200-4420, Rev GA
April 2013
Smart Wireless Gateway

Reference Manual
00809-0200-4420, Rev GA
Title Page
April 2013
iii
Smart Wireless Gateway
PlantWeb is a registered trademark of one of the Emerson Process Management group of companies.
Modbus is a registered trademark of Schneider Automation, Inc.
All other marks are the property of their respective owners.
NOTICE
Read this manual before working with the product. For personal and system safety, and for
optimum product performance, make sure you thoroughly understand the contents before
installing, using, or maintaining this product.
Within the United States, Emerson Process Management has
two toll-free assistance numbers:
Global Service Center
Software and Integration Support
1-800-833-8314 (United States)
[phone] (International)
Customer Central
Technical support, quoting, and order-related questions.
1-800-999-9307 (7:00 am to 7:00 pm CST)
North American Response Center
Equipment service needs.
1-800-654-7768 (24 hours—includes Canada)
Outside of the United States, contact your local Emerson Process Management
representative.
The products described in this document are NOT designed for nuclear-qualified
applications. Using non-nuclear qualified products in applications that require
nuclear-qualified hardware or products may cause inaccurate readings.
For information on Rosemount nuclear-qualified products, contact your local Emerson
Process Management Sales Representative.

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1
Reference Manual
00809-0200-4420, Rev GA
Table of Contents
April 2013
Table of Contents
1Section 1: Overview
1.1 Safety Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.2 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.3 Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
1.4 Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.5 Return of Materials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.6 Product Recycling/Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
2Section 2: Initial Connection
2.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.3 Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.3.1 Prepare PC/laptop. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
2.3.2 Connections and Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
2.3.3 Configure the Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.3.4 System Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
3Section 3: Mounting and Connection
3.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.1.1 General Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
3.1.2 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.2 Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.2.1 Pipe Mount. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
3.2.2 Bracket Mount (alternate). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
3.3 Remote Antenna (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
3.4 Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.4.1 Grounding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.4.2 Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
3.4.3 RS-485. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
3.4.4 Terminating Resistors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
3.4.5 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Contents

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4Section 4: Software Setup
4.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
4.2 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
4.3 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
4.4 Security Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
4.4.1 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
4.5 AMS Wireless Configurator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
4.5.1 Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
4.6 Licensing and Credits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
5Section 5: Host integration
5.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
5.2 Network architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
5.3 Internal firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
5.4 Modbus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
5.4.1 Communication settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
5.4.2 Register mapping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
5.5 EtherNet/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
6Section 6: Troubleshooting
7Section 7: Glossary
AAppendix A: Product Specifications
A.1 Functional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
A.2 Physical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
A.3 Communication specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
A.4 Self-Organizing network specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
A.5 System security specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
A.6 Dimensional drawings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
A.7 Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
A.8 Accessories and spare parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
BAppendix B: Product certifications
B.1 Approved manufacturing locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
B.2 Telecommunication compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
B.3 FCC and IC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
B.4 Ordinary Location Certification for FM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
B.5 European Union Directive Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

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CAppendix C: Delta V ready
C.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
C.2 Latency considerations in control logic design and operation. . . . . . . . . . . . . . . .67
C.3 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
C.4 Mounting and connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
C.5 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
DAppendix D: Redundancy
D.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
D.2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
D.3 Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
D.4 Mounting and connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
D.5 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
D.6 Gateway replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

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Section 1: Overview
April 2013
Overview
Section 1 Overview
Safety Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 2
Service Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 3
Return of Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .page3
Product Recycling/Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 4
1.1 Safety Messages
Instructions and procedures in this manual may require special precautions to ensure the safety
of the personnel performing the operations. Information that potentially raises safety issues is
indicated by a warning symbol ( ). Please refer to these safety messages before performing an
operation preceded by this symbol.
1.2 Introduction
The Smart Wireless Gateway connects WirelessHART™ self-organizing networks with host
systems and data applications. Modbus communications over RS-485 or Ethernet LAN provide
universal integration and system interoperability. The optional OPC functionality from the
Gateway offers a means to connect to newer systems and applications while providing a richer
set of data.
The Smart Wireless Gateway provides industry leading security, scalability, and data reliability.
Layered security ensures that the network stays protected. Additional devices can be added at
anytime. There is no need to configure communication paths because the Gateway manages
the network automatically. This feature also ensures that WirelessHART field devices have the
most reliable path to send data.
Failure to follow these installation guidelines could result in death or
serious injury.
Make sure only qualified personnel perform the installation.
Explosions could result in death or serious injury.
Verify that the operating atmosphere of the device is consistent with the appropriate
hazardous locations certifications.
Electrical shock could cause death or serious injury.
Use extreme caution when making contact with the leads and terminals.

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Overview
What is Included?
The box containing the Smart Wireless Gateway will contain several items essential to the
complete installation and operation of the Gateway.
Smart Wireless Gateway
Quick Installation Guide
Software pack, 2 disk set
Mounting hardware
Conduit plugs, 4
Conduit adapters (optional)
If an optional remote antenna has been ordered, it will be in a separate box containing:
Remote mount antenna
Mounting hardware
Lightning arrestor
Cable (1 or 2 pieces that total 50 ft, [15,2 m] in length)
Coaxial Sealant
1.3 Manual
This manual will help to install, configure, operate, and maintain the Gateway.
Section 1 – Overview
This section introduces the product and describes what components may be found in the box. It
also includes details for services and support as well as return and disposal of the product.
Section 2 – Initial Connection
This section describes how to connect to the Gateway for the first time and what settings should
be configured before placing it on a live control network. It is important to note that some
Gateways are used in stand-alone applications and do not reside on a network. In these cases, it
is still important to configure the items outlined in this section.
Section 3 – Mounting and Connection
This section describes how to properly mount the Gateway and make electrical connections,
including electrical wiring, grounding, and host system connections. This section also describes
how to mount the optional remote antenna.
Section 4 – Software Setup
This section describes the installation and setup of the optional software included with the
Smart Wireless Gateway. This software will aid in secure host integration as well as wireless field
device configuration.
Section 5 – Host Integration
This section describes how to connect the Gateway to a host system and integrate data
gathered from the field device network. It covers network architectures, security, and data
mapping.
Section 6 – Troubleshooting

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Overview
This section provides troubleshooting tips as well as information to contact technical support
over the phone or through email.
Section 7 – Glossary
The glossary defines terms used throughout this manual or that appear in the web interface of
the Smart Wireless Gateway.
Appendices
The appendices provide additional and more specific information on a variety of subjects
including Product Specifications and Product Certifications.
1.4 Service Support
Global Service Center
Software and Integration Support
United States 1 800 833 8314
International63 2 702 1111
Customer Central
Technical Support, quoting, and order related questions
United States1 800 999 9307 (7:00 a.m. to 7:00 p.m. CST)
Asia Pacific65 6777 8211
Europe/
Middle East/ Africa 49 8153 9390
1.5 Return of Materials
To expedite the return process outside of North America, contact your Emerson Process
Management representative.
Within the United States, call the Emerson Process Management Response Center toll-free
number 1 800 654 7768. The center, which is available 24 hours a day, will assist you with any
needed information or materials.
The center will ask for product model and serial numbers, and will provide a Return Material
Authorization (RMA) number. The center will also ask for the process material to which the
product was last exposed.
Individuals who handle products exposed to a hazardous substance can avoid injury if they
are informed of, and understand, the hazard. If the product being returned was exposed to
a hazardous substance as defined by OSHA, a copy of the required Material Safety Data
Sheet (MSDS) for each hazardous substance identified must be included with the returned
goods.

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1.6 Product Recycling/Disposal
Recycling of equipment and packaging should be taken into consideration and disposed of in
accordance with local and national legislation/regulations.

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5Initial Connection
Section 2 Initial Connection
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 5
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
Initial setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . page 6
2.1 Overview
This section describes how to connect to the Gateway for the first time and what settings should
be configured before placing it on a live control network. It is important to note that some
Gateways are used in stand-alone applications and do not reside on a network. In these cases, it
is still important to configure the items outlined in this section.
Before the Gateway can be permanently mounted and connected to a live control network, it
needs to be configured with an IP address. This is done by forming a private network between
the gateway and a PC/Laptop. The following items are needed to complete this section:
Gateway
PC/Laptop
24 VDC (nominal) power supply
Note
If the Gateway was ordered with the DeltaV™ Ready option, it has been configured to operate
on a DeltaV control network, and the Initial Configuration Section does not need to be
completed. Only setting the password is required.
Failure to follow these installation guidelines could result in death or serious injury:
Only qualified personnel should perform the installation
Explosions could result in death or serious injury.
Verify that the operating atmosphere of the transmitter is consistent with the
appropriate hazardous locations certifications
Electrical shock could cause death or serious injury.
Use extreme caution when making contact with the leads and terminals
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
conditions: This device may not cause harmful interference. This device must accept any
interference received, including interference that may cause undesired operation.
This device must be installed to ensure a minimum antenna separation distance of 20 cm
from all persons.

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Initial Connection
2.2 System requirements
The following requirements apply to the PC/Laptop used to configure the Gateway. Additional
requirements may apply if using the optional Security Setup Utility or AMS Wireless
Configurator. See Section 4: Software Setup on page 1 for more information.
Web browser applications
Mozilla®Firefox®1.5 or higher
Microsoft Internet Explorer®6.0 or higher
Ethernet
10/100BaseTX Ethernet communication protocol
2.3 Initial setup
2.3.1 Prepare PC/laptop
The PC/Laptop will need to be configured to form a private network before communicating to
the Gateway. The network settings can be found in the control panel of the PC/Laptop. To
configure these settings:
1. Find and open the Control Panel. (It is generally found from the Start Menu.)
2. Open Network Connections.
3. Select Local Area Connection.
4. Right click the mouse and select Properties from the list.
5. Select Internet Protocol (TCP/IP), and choose the Properties button.
6. From the General tab, select Use the following IP address button.
7. Set the IP Address to 192.168.1.12 and press the Tab button.
8. A Subnet mask of 255.255.255.0 should fill in automatically.
9. Click OK to close the Internet Protocol (TCP/IP) window.
10. Click Close on the Local Area Connection window.

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Internet proxies will need to be disabled through the PC/Laptop’s default internet browser.
1. Find and open the default internet browser (typically Microsoft Internet Explorer).
2. Find the Tools menu and select Internet Options.
3. From the Connections tab, click the LAN Settings button.
4. Under Proxy Server the boxes for Automatically Detect Settings and Use a proxy server
for your LAN should be unchecked.
5. Click OK to close the Local Area Network (LAN) Settings window.
6. Click OK to close the Internet Options window.
The PC/Laptop is now set up to form a private network and to communicate with the Gateway.
Note
Connecting to the Gateway's secondary Ethernet port will require different network settings.
Please see Table 2-1 for additional network settings.
Table 2-1. Default IP Addresses
2.3.2 Connections and Power
Physically connect the PC/Laptop to the Gateway by connecting one end to the Ethernet port on
the back of the PC/Laptop. Connect the other end to the Ethernet 1 port on the Gateway.
Figure 2-1 shows the standard terminal block diagram. Once the Gateway and PC/Laptop are
connected, wire a 24 VDC (nominal) power supply with a capacity of at least 250 mA to the
Gateway power input terminals.
Gateway PC/Laptop Subnet
Ethernet 1 192.168.1.10 192.168.1.12 255.255.255.0
Ethernet 2 192.168.2.10 192.168.2.12 255.255.255.0
Ethernet 1 (DeltaV Ready) 10.5.255.254 10.5.255.200 255.254.0.0
Ethernet 2 (DeltaV Ready) 10.9.255.254 10.9.255.200 255.254.0.0

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Initial Connection
Figure 2-1. Standard Terminal Block
.
When making physical connections to the Gateway it is important to use the electrical
conduit entries located on the bottom of the housing. Connecting through the open
terminal block cover (the lower cover) may stress the connections and damage the
Gateway.
+
+
+
+
+
-
-
-
-
-
AB
S
S
S
S
24 VDC
(nominal)
Power Input
Serial
Modbus
Not
Us
e
d
Not
Us
e
d
N
ot
Us
e
d
Not
Us
e
d
Case
(Covered)
S
Ethernet 2
with Power
Ethernet 2 Ethernet 1
(Secondary) (Primary)

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2.3.3 Configure the Gateway
It is now possible to log into the Gateway for the first time and begin configuration for
placement on a live control network. The following items need to be configured:
Security Passwords
Time Settings
TCP/IP Network Settings
Use the following procedure to log in to the Gateway:
1. Open a standard web browser (typically Microsoft Internet Explorer).
2. Enter 192.168.1.10 in the address bar
3. Acknowledge the security to proceed.
4. Enter admin for User Name.
5. Enter default for the Password.
The web browser will now be directed to the Gateway’s default home page. There is a navigation
menu located on the left hand side with four main areas.
Diagnostics: View status of communications, client server parameters, and more
Monitor: Screens created by the user to view data from field devices
Explorer: Basic view of values from field devices
Setup: Configure the Gateway for operations, security, and host system integration
Security Passwords
There are four role based user accounts for the gateway with varying levels of access. The table
below describes this access.
Table 2-2. Role Based Access User Accounts
Role User Name Web Interface Access
Executive exec Read-only access
Operator oper Read-only access
Maintenance maint Configure HART®device settings
Configure Modbus communications
Configure Modbus register mapping
Configure OPC browse tree
Configure Active Advertising
Administrator admin Includes all maintenance privileges
Configure Ethernet network settings
Configure WirelessHART network settings
Set passwords
Set time settings
Set home page options
Configure custom point pages
Restart applications

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Each of the initial passwords for the user accounts is default. It is recommended, for security
purposes, that these passwords are changed. The administrator password should be
appropriately noted when changed. If it is lost, please contact Emerson Process Management for
technical support.
To change the User Accounts Passwords:
1. Navigate to Setup>Security>User accounts.
2. Set the new password for each role based user account, and confirm.
3. Click Submit.
Note
It is suggested that the default security settings in Setup>Security>User Options be changed to
the local IT best practices or the "Normal" setting after initial login. Strong or custom settings are
available for more robust passwords. For more information on this screen and others please see
the User Interface Terminology Guide (00809-0600-4420).
Time Settings
The Gateway is the timekeeper for the WirelessHART network, so it is imperative that the
Gateway’s time is accurate for timestamp data to be meaningful. Time settings can be found by
navigating to Setup>Time.
There are three ways to set the Gateway time:
1. Network Time Protocol (recommended).
This option uses a Network Time Protocol (NTP) server to slowly adjust the Gateway’s
time in order to match the time of the control network. Enter the IP address for the NTP
server and select the packet version (1, 2, 3, or 4).
2. Set with PC Time.
This option will match the Gateway’s time to that of the PC/Laptop.
3. Manual Entry.
This option allows the user to enter a specific date (MM:DD:YY) and time (HH:MM:SS).
Note
Network Time Protocol (NTP) is recommended for the best network performance because it
always adjusts time to match the network time server.

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Figure 2-2. Time Settings
TCP/IP Network Settings
Prior to the gateway being installed and connected to a live control network, it should be
configured with an IP address, as well as other TCP/IP network settings.
Request the following configuration items from the network administrator:
Specify an IP address, or use a DHCP server
Hostname
Domain Name
IP address
Netmask
Gateway
Obtaining an IP address from a DHCP server is not recommended, since the Gateway operation
will be dependant on the availability of the DHCP server. For maximum gateway availability it is
best practice to specify an IP address.
Use caution when making changes to the TCP/IP network settings. If they are lost or
improperly configured, it may be impossible to log into the Gateway. Contact the network
administrator for information on the proper TCP/IP network settings to apply.

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To change the TCP/IP Network Settings:
1. Navigate to Setup>Ethernet protocol.
2. Select Specify an IP address (recommended).
3. Enter the following:
Hostname
Domain Name
IP Address
Netmask
Gateway
4. Click Submit.
5. When prompted, click Restart apps.
6. Click Yes to confirm restart.
7. Close the web browser.
Note
Once the IP Address of the Gateway has been changed, communications to the web interface
will be lost. Restart the web browser, then log back into the Gateway using the new IP address
and other TCP/IP network settings. The PC/Laptop TCP/IP network settings may need to be
changed.