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Epson KDS Multi Station User manual

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KDS Multi Station
Quick Start Guide
Page 1 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
About this Guide
This guide contains instructions for a new user to setup, configure, and use the Epson KDS
in the fewest steps. It is targeted towards the Multi Station Epson KDS connected to the
POS via ethernet and assumes that the POS is already supported by the Epson KDS. The
Epson KDS is very versatile –able to be customized in many ways to meet the specific
needs of the individual display stations and entire kitchen. This guide describes one such
use case –setting up a 2 display system with one station being the Prep Display and the other
being the Expeditor. This guide is applicable to:
KDS FW v2.30 and above
KDS Windows Configuration Utility v2.3.1.0 and above
111-38-URM-003
KDS Multi Station
Quick Start Guide
KDS Multi Station
Quick Start Guide
Page 2 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
Table of Contents
1. System Requirements................................................................................................3
2. Setting Up a Multi-Station KDS System....................................................................4
3. Epson KDS Configuration Utility...............................................................................9
4. Configuring the KDS using the Windows Utility.................................................... 10
Appendix A.....................................................................................................................21
Bumping an Entire Order ..............................................................................................................................21
Appendix B .....................................................................................................................21
Appendix C....................................................................................................................22
Setup Configuration......................................................................................................................................22
Device Configuration....................................................................................................................................23
Display Configuration...................................................................................................................................24
Tile Configuration........................................................................................................................................25
Apply KDS Settings .....................................................................................................................................26
KDS Multi Station
Quick Start Guide
Page 3 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
1. System Requirements
A Multi Station KDS requires the following equipment:
•1 U220-i, T88V-i, or L90 LFC-i printer (with VGA) containing KDS software. This guide
assumes an L90-i LFC printer however other KDS printers can also be used.
•1 Epson KD-IB01 KDS controller expansion module.
•An Epson KDS supported POS terminal connected to the printer via ethernet through a
Local Area Network (LAN). By default the printer is DHCP-enabled and it is assumed the
network is capable of providing a DHCP IP to the printer.
•2 Logic Controls KB1700 USB bump bars (Legend Sheet D) connected directly to the
printer and the controller. Touchscreen monitors can be connected instead of the bump bars.
•2 1080p HD monitors (or touchscreens) connected directly to the printer and the controller.
•A Windows 8.1/10 PC/laptop for running the Windows KDS Configuration Utility.
•A network switch/router that all devices can be connected to on a local network.
Multi Station Setup:
Omnilink
Point of Sale
USB Cable.
VGA Cable
Ethernet Cable
Laptop/PC/Tablet
Switch
KDS
Controller
KDS Multi Station
Quick Start Guide
Page 4 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
2. Setting Up a Multi-Station KDS System
Please follow the steps in order to setup and configure your Multi Station KDS:
1. Unpack your printer and connect the AC Adapter to the back of the printer and a power outlet.
Picture 2.1
2. Connect an ethernet cable from the PC/laptop to the router/network switch.
Note: If your laptop is connected wirelessly to the same network as the printer you do not need
to connect the ethernet cable from the laptop to the router/network switch.
KDS Multi Station
Quick Start Guide
Page 5 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
3. Connect an ethernet cable from the printer to the same router/network switch:
Picture 2.3
4. Connect the VGA cable between the monitor and the printer.
VGA Cable Connection
Picture 2.4
Note: If you are using a touchscreen monitor, use a USB cable to connect the monitor to
one of the available USB Host (Type A) ports on the printer.
If you are using a touchscreen monitor, skip Step 5.
KDS Multi Station
Quick Start Guide
Page 6 of 26
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R2.30
Form: F-730-028 v1.00
5. Connect the bump bar to the corresponding port on the printer.
USB Connection
Picture 2.5
KDS Multi Station
Quick Start Guide
Page 7 of 26
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R2.30
Form: F-730-028 v1.00
6. Connect the KD-IB01 KDS controller box power adapter.
Power Connector
Power Switch
Picture 2.6
7. Connect an ethernet cable to the KDS controller and attach the other end to the network switch.
Ethernet connection
Picture 2.7
KDS Multi Station
Quick Start Guide
Page 8 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
8. Connect a VGA cable to the VGA port on the KDS controller and the other end to your other
monitor.
VGA Cable Connection
Picture 2.8
9. Power on the printer and controller. The KDS devices takes ~1 minute to boot up and will show
the startup screen:
Picture 2.9
Note each display should have their own unique IP from the DHCP server. A brand new KDS
printer will stay on this screen until the system is properly configured. A properly configured
system will boot to the KDS order display grid.
KDS Multi Station
Quick Start Guide
Page 9 of 26
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R2.30
Form: F-730-028 v1.00
3. Epson KDS Configuration Utility
The Epson KDS Configuration Utility lets you set up, customize, and manage the Epson Kitchen
Display System. You can download the Epson KDS Configuration utility from the Epson support
page:
(https://epson.ca/Support/Point-of-Sale/OmniLink-Printers/Epson-TM-U220-i-KDS-with-VGA-or
-COM/s/SPT_U220IKDS)
The same utility is used for all KDS printers. It is a standalone utility meaning that it doesn’t
require to be installed –simply copy it to a folder of your choosing.
Before you run the configuration utility, check the following:
•If you connected the system via Ethernet, make sure the LAN connection supports
broadcasting throughout the network and that ports 3289/3290 are open for both TCP and
UDP packets and port 80 is open for TCP packets.
•Disable any firewalls on the PC that will run the configuration Utility. This only needs to be
done during the initial setup so that the Windows utility can properly discover the printer on
the network.
•Confirm that the PC is connected to the same network as the KDS.
The Utility can be run by executing the KDS.exe application:
KDS Multi Station
Quick Start Guide
Page 10 of 26
111-38-URM-003
R2.30
Form: F-730-028 v1.00
4. Configuring the KDS using the Windows Utility
When you run the Epson KDS Configuration Utility for the first time, you can use the setup wizard
to quickly detect and configure any available KDS devices.
1. Run the KDS Configuration Utility on the computer that is connected to your KDS network/
printer.
You will see this opening screen:
Picture 4.1.0
The default user name is “admin”and there isn’t a default password. So clicking Log In for the first
time will allow you to log into the Utility.