Questions or Concerns?
support@etekcity.com • (855) 686-3835
Digital Luggage Scale
Model: EL19
User Manual
Care & Maintenance
Replacing the Batteries
• Do not immerse the scale in water
or use chemical detergents to clean
the scale.
• Use a damp cloth to wipe the scale
clean.
• Do not place stress on the triangle
ring when not using the scale.
1. Turn the scale over and open the
battery compartment.
2. Remove the used battery and replace
it with 1 new 3V CR2032 battery.
Make sure the + side of the battery is
facing up.
3. Replace the battery compartment
cover.
When the display reads “ ”, battery
power is low. Replace the battery.
Warranty Information
Product Digital Luggage Scale
Model EL19
Default
Warranty Period
1 year
For your own reference, we strongly
recommend that you record your order ID and
date of purchase.
TERMS & POLICY
Etekcity Corporation warrants all products to be of
the highest quality in material, craftsmanship, and
service, effective from the date of purchase to the
end of the warranty period.
Etekcity Corporation will replace any product
found to be defective due to manufacturer flaws
based on eligibility. Refunds are available within
the first 30 days of purchase. Refunds are only
available to the original purchaser of the product.
This warranty extends only to personal use and
does not extend to any product that has been
used for commercial, rental, or any other use for
which the product is not intended. There are no
warranties other than the warranties expressly set
forth with each product.
This warranty is non-transferrable. Etekcity
Corporation is not responsible in any way for any
damages, losses, or inconveniences caused by
equipment failure or by user negligence, abuse,
or use noncompliant with the user manual or any
additional safety or use warnings included in the
product packaging and manual.
Customer Support
If you have any questions or concerns
about your new product, please contact
our helpful Customer Support Team.
*Please have your order invoice and order ID
ready before contacting Customer Support.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
SUPPORT HOURS
Mon–Fri, 9:00 am–5:00 pm PST/PDT
Email: support@etekcity.com
Toll-Free: (855) 686-3835
AU1019CC-M1_1019EL19
This warranty does not apply to the following:
• Damage due to abuse, accident,
alteration, misuse, tampering, or
vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18
years of age.
Etekcity Corporation and its subsidiaries assume
no liability for damage caused by the use of the
product other than for its intended use or as
instructed in the user manual. Some states do not
allow this exclusion or limitation of incidental or
consequential losses so the foregoing disclaimer
may not apply to you. This warranty gives you
specific legal rights and you may also have other
rights which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Extend Your Warranty by 1 Year
Register your product at www.etekcity.com/
warranty to extend your 1-year warranty by an
additional year.
Please fill out all required fields and include your
order ID, place of purchase, and purchase date, if
applicable.
Defective Products & Returns
If you discover your product is defective within
the specified warranty period, please contact
Customer Support via
support@etekcity.com with a copy of your
invoice and order ID. DO NOT dispose of your
product before contacting us. Once our Customer
Support Team has approved your request, please
return the product with a copy of the invoice and
order ID.