EUFY RoboVac User manual

51005001572 V01
Owner’s Manual
RoboVac

01
Thank you for purchasing RoboVac. Read all instructions before using
this product, and keep it properly for future reference.
Table of Contents
02 Important Safety Instructions
09 About Your RoboVac
What's In the Box
RoboVac Anatomy
LED Indication
13 Using Your RoboVac
Important Tips Before Use
Preparation
Charge Your RoboVac
Use Your RoboVac with the EufyHome App
Start / Stop Cleaning
Select a Cleaning Mode
Use Your RoboVac with Amazon Alexa /
the Google Assistant
23 Cleaning and Maintenance
Clean the Dust Collector and Filter
Clean the Rolling Brush
Clean the Side Brushes
Replace the Side Brushes
Clean the Sensors and Charging Pins
Clean the Swivel Wheel
28 Troubleshooting
32 Specifications
33 Customer Service
Important Safety Instructions
To reduce the risk of injury or damage, read these safety
instructions carefully and keep them at hand when setting
up, using, and maintaining this device.
WARNING SYMBOLS USED
This is the safety alert symbol. This symbol
alerts you to potential hazards that could result
in property damage and/or serious bodily harm
or death.
• This device can be used by children aged from 8
years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or
instruction concerning use of this device in a safe way
and understand the hazards involved.
• Children should be supervised to ensure they do not play
with this device.
• Cleaning and maintenance shall not be performed by
children without adult supervision.
• This device is only to be used with the power supply unit
provided.
• The plug must be removed from the socket-outlet before
cleaning or maintaining this device. This device contains
the battery that is only replaceable by skilled persons.
• This device must be disconnected from the supply mains
when removing the battery.
• For the purposes of recharging the battery, only use the
detachable power supply unit provided with this device.
• The battery must be removed from this device before
this device is disposed of. To remove the battery from
this device, first remove the screws on the bottom, then
remove the main PCB and unscrew the battery cover
using a screwdriver. Remove the battery by disconnecting
the quick connector.
• The used battery should be placed in a sealed plastic bag
and disposed of safely according to local environmental
regulations.
• The external flexible cable or cord of the power supply
unit cannot be replaced; if the cord is damaged, the

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power supply unit shall be disposed of.
• This device is for indoor use only. Do not use outdoors or
on wet surfaces.
• This device is not a toy. Do not sit or stand on this device.
Small children and pets should be supervised when this
device is operating.
• Store and operate this device in room temperature
environments only.
• Clean with a cloth dampened with water only.
• Do not use this device to pick up anything that is burning
or smoking.
• Do not use this device to pick up spills of bleach, paint,
chemicals, or anything wet.
• Before using this device, pick up objects like clothing and
loose paper. Lift up cords for blinds or curtains, and move
power cords and fragile objects out of the way. If this
device passes over a power cord and drags it, an object
could be pulled off a table or shelf.
• If the room to be cleaned has a balcony, a physical barrier
should be used to prevent access to the balcony and to
ensure safe operation.
• Do not place anything on top of this device.
• Be aware that this device moves around on its own.
Take care when walking in the area where this device is
operating to avoid stepping on it.
• Do not operate this device in areas with exposed
electrical outlets on the floor.
• Do not expose the electronics of this device, its battery,
or the integrated Charging Base. There are no user-
serviceable parts inside.
• Do not use this device on an unfinished, unsealed, waxed
or rough floor. It may result in damage to the floor and
this device. Use only on hard floor surfaces or low-pile
carpet.
• This device has been designed to be used on floors
without scratching them. We still recommend that you
test this device on a small area of the room to be cleaned
to ensure no scratches are made before cleaning the
whole room. Use only attachments recommended or
described in this manual.
• Use only attachments recommended or described in this
manual.
• Do not handle plug or appliance with wet hands.
• Do not use without dust bag and/or filters in place.
• Do not use a battery pack or appliance that is damaged
or modified. Damaged or modified batteries may exhibit
unpredictable behavior resulting in fire, explosion or risk of
injury.
• Do not expose a battery pack or appliance to fire or
excessive temperature. Exposure to fire or temperature
above 130°C may cause explosion.
• Do not modify or attempt to repair the appliance or the
battery pack (as applicable) except as indicated in the
instructions for use and care.
• Follow all charging instructions and do not charge the
battery pack or appliance outside of the temperature
range specified in the instructions. Charging improperly
or at temperatures outside of the specified range may
damage the battery and increase the risk of fire.
Notice
This symbol on the device or its packaging indicates:
Do not dispose of electrical appliances as unsorted
municipal waste; use separate collection facilities.
Contact your local authority for information regarding
the collection systems available. If electrical appliances
are disposed of in landfills or dumps, hazardous
substances can leak into the groundwater and get into
the food chain, damaging your health and well-being.
When replacing old appliances with new ones, the
retailer is legally obliged to take back your old appliance
for disposal at least free of charge.
FCC Statement
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
Warning: Changes or modifications not expressly
approved by the party responsible for compliance could

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void the user's authority to operate the equipment.
Note:This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
(1) Reorient or relocate the receiving antenna. (2)
Increase the separation between the equipment and
receiver. (3) Connect the equipment into an outlet on
a circuit different from that to which the receiver is
connected. (4) Consult the dealer or an experienced radio
/ TV technician for help.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure
limits set forth for an uncontrolled environment. This
equipment should be installed and operated with
minimum distance 20 cm between the radiator & your
body.
IC Statement
This device complies with Industry Canada
licence-exempt RSS standard(s). Operation is subject
to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept
any interference, including interference that may cause
undesired operation of the device.
Declaration of Conformity
This product complies with the radio interference
requirements of the European Community. Hereby, Anker
Innovations Limited declares that the radio equipment
type T2117/T2118/T2120/T2123/T2128/T2130 is in
compliance with Directive 2014/53/EU. The full text
of the EU declaration of conformity is available at the
following internet address: https://www.eufylife.com/.
Maximum output power: 14 dBm
Frequency band: 2.4G band (2.4000GHz - 2.4835GHz)
Contains FCC ID: 2ANDL-TYWE1S Contains IC:
23243-TYWE1S
Trademark Notice
• Amazon, Echo, Alexa and all related logos are
trademarks of Amazon.com, Inc. or its affiliates.
• Apple and the Apple logo are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is
a service mark of Apple Inc., registered in the U.S. and
other countries.
• Google Play and the Google Play logo are trademarks of
Google Inc.
• Google Home is a trademark of Google Inc.
Consignes de Sécurité
Pour réduire le risque de blessures ou de dommages,
lisez attentivement ces consignes de sécurité et gardez-
les en main lors de la mise en place, de l'utilisation et de
l'entretien de cet appareil.
SYMBOLES D'AVERTISSEMENT UTILISÉS
Voici le symbole d'alerte de sécurité. Ce
symbole vous avertit des dangers potentiels
pouvant entraîner des dommages matériels et/
ou des lésions corporelles graves ou la mort.
• Cet appareil peut être utilisé par des enfants âgés de 8 ans
et plus, ainsi que des personnes présentant des capacités
physiques, sensorielles ou mentales réduites, ou un manque
d'expérience et de connaissances, si celles-ci sont sous
surveillance ou ont reçu les instructions d'utilisation de cet

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appareil et comprennent les risques encourus, et l'utilisent
dans un endroit sûr.
• Les enfants doivent être surveillés afin de s'assurer qu'ils ne
jouent pas avec cet appareil.
• Le nettoyage et l'entretien ne doivent pas être effectués par
des enfants sans la supervision des adultes.
• Cet appareil doit uniquement être utilisé avec le bloc
d'alimentation fourni.
• La fiche doit être débranchée de la prise de courant avant de
nettoyer ou d'entretenir cet appareil.
• Cet appareil contient une batterie qui ne peut être
remplacée que par des personnes qualifiées.
• Cet appareil doit être débranché du secteur lorsque vous
retirez la batterie.
• Pour recharger la batterie, utilisez uniquement le cordon
amovible du bloc d'alimentation fourni avec cet appareil.
• La batterie doit être retirée de cet appareil avant de le mettre
au rebut. Pour retirer la batterie à partir de cet appareil,
retirez d'abord les vis de la partie inférieure, puis retirez
le circuit principal et dévissez le couvercle de la batterie à
l'aide d'un tournevis. Retirez la batterie en débranchant le
connecteur rapide.
• La batterie usagée doit être placée dans un sac en plastique
hermétique et éliminée en toute sécurité, conformément
aux réglementations environnementales locales.
• Le câble flexible externe ou le cordon du bloc d'alimentation
ne peut pas être remplacé ; si le cordon est endommagé,
l'unité d'alimentation doit être éliminée.
• Cet appareil est destiné exclusivement à une utilisation en
intérieur. Ne pas utiliser à l'extérieur ou sur des surfaces
humides.
• Cet appareil n'est pas un jouet. Ne pas se tenir debout ou
assis sur cet appareil. Les jeunes enfants et les animaux de
compagnie doivent être surveillés lors du fonctionnement
de cet appareil.
• Entreposez et utilisez cet appareil dans des environnements
à température ambiante.
• Nettoyez avec un chiffon imbibé d'eau uniquement.
• Ne pas utiliser cet appareil pour ramasser tout élément en
train de brûler ou fumant.
• Ne pas utiliser cet appareil pour ramasser des déversements
d'eau de javel, de peinture, de produits chimiques ou quoi
que ce soit de mouillé.
• Avant d'utiliser cet appareil, ramassez les objets tels que
les vêtements et les feuilles de papier. Mettez en hauteur
les cordons de stores ou de rideaux au sol et déplacez les
objets fragiles et les cordons d'alimentation hors du passage
de l'appareil. Si cet appareil passe au-dessus d'un cordon
d'alimentation et le traîne avec lui, un objet peut tomber
d'une table ou d'une étagère.
• Si la pièce à nettoyer possède un balcon, une barrière
physique doit être utilisée pour empêcher l'accès au balcon
et garantir un fonctionnement sécurisé.
• Ne rien placer sur le dessus de cet appareil.
• Gardez à l'esprit que cet appareil se déplace par ses propres
moyens. Faites attention en marchant dans la zone où cet
appareil fonctionne, afin d'éviter de marcher dessus.
• Ne pas utiliser cet appareil dans des zones avec prises
électriques exposées sur le plancher.
• Ne pas exposer l'électronique de cet appareil, de sa batterie
ou de la base de recharge intégrée. L'appareil ne contient
aucune pièce réparable par l'utilisateur.
• Ne pas utiliser cet appareil sur un sol inachevé, non vitrifié,
ciré ou rugueux. Cela peut entraîner des dommages sur le
sol et cet appareil. Utilisez-le uniquement sur des surfaces
dures ou des moquettes à poils ras.
• Cet appareil a été conçu pour être utilisé sur des planchers
sans le rayer. Nous vous recommandons de toujours tester
le périphérique sur une petite zone de la pièce à nettoyer,
avant de nettoyer la salle entière, pour s'assurer qu'aucune
rayure n'apparaisse.
• Utilisez uniquement les accessoires recommandés ou
décrits dans ce manuel.
• Ne manipulez pas la fiche ou l'appareil avec les mains
mouillées.
• Ne pas utiliser sans le sac à poussière et/ou les filtres en
place.
• N'utilisez pas de batterie ou d'appareil endommagé
ou modifié. Les batteries endommagées ou modifiées
peuvent présenter un comportement imprévisible risquant
d'entraîner un incendie, une explosion ou une blessure.
• N'exposez pas la batterie ou l'appareil au feu ou à des
températures excessives. L'exposition au feu ou à une

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température supérieure à 130°C peut provoquer une
explosion.
• Ne modifiez pas et n'essayez pas de réparer l'appareil ou
la batterie (si applicable), sauf si cela est indiqué dans les
instructions d'utilisation et d'entretien.
• Suivez toutes les instructions de chargement et ne chargez
pas la batterie ou l'appareil en dehors de la plage de
température spécifiée dans les instructions. Une charge
incorrecte ou à des températures inférieures à la plage
spécifiée peut endommager la batterie et augmenter le
risque d'incendie.
Avertissement
Ce symbole présent sur le produit ou la boîte signifie
que le produit ne doit pas être jeté avec les déchets
ménagers, mais doit être déposé dans un centre
de collecte approprié pour recyclage. Une mise
au rebut et un recyclage adéquats permettent de
protéger les ressources naturelles, la santé humaine
et l’environnement. Pour plus d’informations sur
l’élimination et le recyclage de ce produit, contactez
votre mairie, votre service de ramassage des ordures ou
le magasin où vous avez acheté ce produit.
Déclaration d'Industrie Canada
Le présent appareil est conforme aux CNR d'Industrie
Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions
suivantes : (1) l'appareil ne doit pas produire de brouillage,
et (2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
Notes sur les marques déposées
• Amazon, Echo, Alexa et tous les logos connexes sont
des marques déposées d’Amazon.com, Inc. ou de ses
sociétés affiliées.
• Apple et le logo Apple sont des marques commerciales
d’Apple Inc., enregistrées aux États-Unis et dans d’autres
pays. App Store est une marque de service d’Apple Inc.,
enregistrée aux États-Unis et dans d’autres pays.
• Google Play et le logo Google Play sont des marques
déposées de Google Inc.
• Google Home est une marque déposée de Google Inc.
About Your RoboVac
What's In the Box
RoboVac
Power Adapter Cleaning Tool Side Brushes (x4)
Charging Base Remote Control
(AAA Battery ×2)
Additional Filter Owner’s Manual &
Other Documents
Cable Ties (x5)

10 11
RoboVac Anatomy
A. Top & Side
Auto cleaning Start/Stop button
Bumper
Dust collector
Dust collector release button
Infrared sensor
Wi-Fi status light
B. Bottom
Dust collector
Charging contact pins
Battery compartment
Side brushes
Wheels
Brush guard
Rolling brush
Main power switch (On/O)
Drop sensor
Drop sensor
Drop sensor
Swivel wheel
C. Dust Collector
Filter
D. Suction Inlet
Dust collector
Suction inlet Suction inlet
E. Charging Base
Status light
Power cord storage
compartment
Power socket
Charging contact pins

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Remote Control
12
3
5
4
6
78
Return RoboVac to Charging Base
Adjust suction power level
Start Auto cleaning / Stop cleaning
Control cleaning direction manually
Start Auto cleaning
Start Edge cleaning
Start Spot cleaning
Start Quick cleaning
Install 2 AAA batteries before using the remote control for the first time.
Make sure the positive and negative ends are facing the correct polarity
direction as marked in the battery compartment.
LED Indication
You can see the status of RoboVac from the LED indicators.
(Power Status Light) Status
Breathing orange Charging
Solid blue Standby / Cleaning / Fully charged
Solid orange Low power and returning to Charging Base
O
• RoboVac is off.
• To conserve power, the light automatically turns off
when RoboVac is not docked to the Charging Base
and has been inactive for 10 minutes.
Flashing / Solid red +
Beeping
RoboVac has an error.
Refer to the “Troubleshooting>Error Tone” section in this
manual for solutions.
(Wi-Fi Status Light) Status
Slowly flashing blue Waiting for connection
Rapidly flashing blue Connecting with your wireless router
Solid blue Connected to your wireless router
Using Your RoboVac
Important Tips Before Use
abc
de
f
a
Remove power cords and small objects from the floor that may entangle RoboVac.
You can use the supplied cable ties to organize your wires and power cords.
b
Fold tasseled edges of area rugs underneath to prevent tangling RoboVac. Avoid
cleaning very dark-colored high-pile rugs or rugs thicker than 1.02 in/26 mm as
they may cause RoboVac to malfunction.
c
Keep RoboVac away from spaces lower than 2.87 in/73 mm to prevent RoboVac
from getting stuck. If necessary, place a physical barrier to block off the problem
areas.
d
Keep RoboVac away from wet areas.
e
RoboVac may climb on top of objects less than 0.63 in/16 mm in height. Remove
these objects if possible.

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f
Anti-drop sensors can prevent RoboVac from tumbling down stairs and steep
drops in most cases. They may work less effectively if dirty or used on carpeted/
reflective/very dark-colored floors. It is recommended to place physical barriers to
block off areas where RoboVac may fall.
Place physical barriers in front of fireplaces and areas that may cause
damage to RoboVac if entered.
Preparation
Install the side brushes before use.
Turn on the main power switch on the bottom of RoboVac.
Remove the sticker next to the power switch, and the foam blocks beside
the bumper before use.
Place the Charging Base on a level surface and against a wall.
Remove objects within 3 ft/1 m of the left and right side and within 6 ft/2 m of the
front of the Charging Base. If you cannot remove the objects, check whether RoboVac
can return to the Charging Base normally; if not, contact eufy customer service for
help.
Connect the round connector of the adapter into the power socket on the
Charging Base and the other end into a wall outlet.
• When the Charging Base connects to AC power, the LED indicator on the
Charging Base is SOLID WHITE.
- Install the Charging Base in a location
that RoboVac can easily access. It is
recommended to place the Charging
Base against a wall, and on a hard-level
surface rather than on rugs or carpets.
- Always keep the Charging Base
plugged in, otherwise RoboVac will not
automatically return to it.
T
- Install the Charging Base in a location that RoboVac
can easily access. It is recommended to place the
Charging Base against a wall, and on a hard-level
surface rather than on rugs or carpets.
- Always keep the Charging Base plugged in, otherwise
RoboVac will not automatically return to it.
Charge Your RoboVac
• RoboVac has a pre-installed rechargeable battery that has to be fully charged
before use.
• RoboVac returns to the Charging Base at the end of a cleaning cycle or when its
battery is running low.

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Method 1: Attach RoboVac to the Charging Base by aligning its charging pins with the
charging pins on the base.
Method 2: Press on the remote control to return RoboVac to the Charging Base.
Turn off the main power switch if RoboVac will not be used for a long period of
time. To preserve the battery’s lifespan, recharge at least once every 6 months.
Use Your RoboVac with the EufyHome App
To enjoy all available features, it is recommended to control your RoboVac via the
EufyHome app.
Before you start, make sure that:
• Your smartphone or tablet is connected to a Wi-Fi network.
• Your smartphone or tablet is running iOS 8.0 (or above) or Android 4.4 (or
above).
• The 2.4GHz band wireless signal is enabled on your wireless router.
• The Wi-Fi status light on RoboVac is slowly flashing blue.
• RoboVac is attached to the Charging Base to ensure it has enough power during
setup.
EufyHome
EufyHome
1. Download the EufyHome app from the App Store (iOS devices) or Google Play
(Android devices).
2. Open the app and create a user account.
3. Tap the “+” icon to add RoboVac to your EufyHome account.
4. Follow the instructions in the app to set up the Wi-Fi connection.
- After connecting successfully, you can control RoboVac via the app.
- With the app, you can select a cleaning mode, set the time, schedule a cleaning,
view the system status, receive notifications and access additional features.
Wi-Fi Status Light
Slowly flashing blue Waiting for connection
Rapidly flashing blue Connecting with your wireless router
Solid blue Connected to your wireless router
- If you have any problems during the Wi-Fi setup process, refer to the
“Troubleshooting > Wi-Fi connection” section in this Manual.
- If RoboVac gets stuck in any space, tap Find My Robot in the app to find
the machine. This function is available in the app only.
Restore Factory Settings
Press and hold on RoboVac for 10 seconds to restore factory settings if necessary.
- You will hear a beep when the settings have been reset and the Wi-Fi status light
will slowly flash blue. Now you can follow the Wi-Fi instructions in the EufyHome
app to set up the Wi-Fi connection.

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Schedule Cleaning
With the EufyHome app, you can schedule RoboVac to start cleaning at a particular
time.
You can set the time and customize the cleaning schedules from
Sunday to Saturday on the EufyHome app. This function is available
in the app only.
Start / Stop Cleaning
• Make sure the main power switch on the bottom of RoboVac is turned on
before use.
• You can also start or stop cleaning via the EufyHome app.
Press on RoboVac or / on the remote control to start cleaning in Auto Mode..
Press on RoboVac or on the remote control to stop cleaning.
Select a Cleaning Mode
You can also select a cleaning mode via the EufyHome app.
1. Auto cleaning
RoboVac optimizes its cleaning path by selecting different cleaning modes automatically
until cleaning is complete. This is the most commonly used cleaning mode.
Press on RoboVac or / on the remote control to start cleaning in Auto
Mode.
- RoboVac will return to the Charging Base automatically when the battery
level becomes low or when RoboVac finishes cleaning.
- By default, RoboVac starts in Auto cleaning mode when it is turned on.
BoostIQ™ Feature
When the BoostIQ™ feature is enabled, RoboVac will automatically increase the
suction power if it detects stronger power is needed to ensure the best clean.
BoostIQ™ is ideal for cleaning thicker carpets and hard-to-sweep messes, which will
reduce the total cleaning time, but increase the noise level. If the vacuuming noise
caused by BoostIQ™ disturbs you, you can disable this feature. This feature only works
in Auto and Quick cleaning modes.
• In Auto or Quick cleaning mode, press on the remote control repeatedly to
adjust the suction power level.
- The corresponding icon is displayed on the remote control.
Suction Power Level Beeps
Standard power
(Default)
BoostIQ™
(Automatically switches between Standard and Enhanced power)
Maximum power
When RoboVac starts cleaning in Auto or Quick mode the next time, it will
clean according to the suction power level you previously selected.

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2. Spot cleaning
RoboVac intensively cleans a specific area in a spiral pattern, useful if there is a
concentrated area of dust or debris. In Spot mode, RoboVac will stop cleaning after 2
minutes.
Press on the remote control to start cleaning in Spot Mode.
3. Edge cleaning
RoboVac reduces its speed when it detects a wall and then follows the wall to ensure
the edge is cleaned thoroughly. In Edge mode, RoboVac will clean for 20 minutes and
return to the Charging Base.
Press on the remote control to start cleaning in Edge Mode.
4. Quick cleaning
RoboVac will automatically stop cleaning after 30 minutes and return to the Charging
Base in this mode. If any small room or area needs to be cleaned, it is recommended
to select this mode to save time and power.
Press on the remote control to start quick cleaning mode.
5. Manual cleaning
You can direct RoboVac to clean a particular area by using the directional buttons on
the remote control.
Move backward
Turn left
Turn right
Move forward

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Use Your RoboVac with Amazon Alexa /
the Google Assistant
Currently this feature only supports English, German, French, and Spanish. You could
check regularly if more languages are supported at https://www.eufylife.com/support/.
Amazon Alexa or the Google Assistant is a smart voice control device that enables
you to control RoboVac with your voice.
Before you start, make sure that:
• RoboVac is attached to the Charging Base to ensure there is enough power.
• RoboVac is connected with the EufyHome app.
• You have an Amazon Alexa-enabled device (i.e. Amazon Echo, Echo Dot and
Amazon Tap, Echo Show, Echo Spot) or a device enabled with the Google
Assistant (i.e. Google Home, Google Home Mini). These devices are sold
separately.
• The Amazon Alexa app or Google Home app is already installed on your smart
device, and you have created an account.
To control RoboVac with Amazon Alexa or the Google Assistant
Open the EufyHome app and find “Smart integrations” in the top left.
Follow the on-screen instructions to complete the setup.
For more information about how RoboVac works with Amazon Alexa / the
Google Assistant, visit https://www.eufylife.com/support/ for details.
·Cleaning and Maintenance
For optimal performance, follow the instructions below to clean and maintain RoboVac
regularly. The cleaning/replacement frequency will depend on your usage habits of
RoboVac.
Recommended cleaning/replacement frequency
RoboVac Part Cleaning Frequency Replacement Frequency
Dust Collector After each use -
Filter
Once every week
(Twice a week if you
have a pet)
Every 2 months
Rolling Brush Once every week Every 6-12 months
Side Brushes Once every month Every 3-6 months (or when visibly worn)
Brush Guard Once every month
Every 3-6 months (or when the silicone
rubber strip on the brush guard becomes
visibly worn)
Sensors Once every month -
Charging Pins Once every month -
Swivel Wheel Once every month -
Clean the Dust Collector and Filter
Press the dust collector release button to pull the dust collector out.
Open and empty the dust collector.

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Take out the filter.
Tap the filter to remove dust.
Put the filter back into the dust collector.
Push the dust collector back into the main unit.
Clean the Rolling Brush
Pull on the release tabs to unlock the brush guard as shown.
Lift the rolling brush to remove.
Clean the rolling brush with the provided cleaning tool or a vacuum cleaner.
Reinstall the rolling brush by inserting the fixed protruding end first and then
clicking into place.
Press down to snap the brush guard into place.
1
4
2
5
3
Clean the Side Brushes
Foreign substances, such as hair, can easily get tangled in the side brushes, and dirt
may adhere to them. Be sure to clean them regularly.
Remove the side brushes.
Carefully unwind and pull off any hair or string that is wrapped between the main
unit and the side brushes.

26 27
Use a cloth dampened with warm water to remove dust from the brushes or to gently
reshape them.
- Only use the side brushes when they are completely dry.
- To protect your wooden or carpeted floor, our side brushes are made
of soft materials and may become curled after used for some time,
but it will not affect the cleaning effect.
Replace the Side Brushes
The side brushes may become bent or damaged after being used for a period of time.
Follow the instructions below to replace them.
• Pull off the old side brushes and snap the new ones into place.
Clean the Sensors and Charging Pins
To maintain the best performance, clean the drop sensors and charging pins regularly.
• Dust off the drop sensors and charging contact pins using a dry cloth or cleaning
brush.
Clean the Swivel Wheel
Hair or dust particles can easily get entangled in the swivel wheel. Be sure to clean the
swivel wheel periodically and as needed.
Wheel
Axle
Pull out the swivel wheel.
Clean any hair or debris wrapped around the wheel or entangled inside the wheel
cavity.
Reinstall the wheel and push in until it clicks into place.
Do not clean the swivel wheel with water.

28 29
Problems Solutions
The rolling brush
does not rotate.
• Clean the rolling brush.
• Check if the rolling brush and brush guard have been
installed properly.
RoboVac’s
movements or travel
path are abnormal.
• Clean the sensors carefully with a dry cloth.
• Restart RoboVac by turning the power switch o and on.
RoboVac's cleaning
time becomes
shorter or is less
than 100 minutes.
• Make sure RoboVac is fully charged (indicated by a solid
blue LED light) before cleaning.
• The cleaning time will be aected by the suction mode
and floors/carpets to be cleaned:
• Standard suction mode (on hardwood floors): approx.
100 minutes of cleaning
• BoostIQTM mode (on carpeting): approx. 60 minutes of
cleaning
• Max suction mode (on medium-pile carpets): approx.
40 minutes of cleaning
• If your cleaning time is much less than the time mentioned
above, contact eufy customer service for help.
RoboVac cannot
connect to a Wi-Fi
network.
• Make sure you entered the Wi-Fi password correctly.
• Make sure your RoboVac, router, and mobile phone are
close enough to ensure a strong signal strength.
• Make sure your Wi-Fi router supports the 2.4GHz and
802.11b/g/n bands; the 5GHz band is not supported. For
details, refer to the “Troubleshooting > Wi-Fi connection”
section in this manual.
You cannot control
RoboVac with
Amazon Alexa.
• Check if there are any Internet connection problems.
• Check whether you have installed the Amazon Alexa
app onto your smart device and enabled “EufyHome -
RoboVac” Skill in the Amazon Alexa app. For details, refer
to the “Smart Integrations” page in the EufyHome App.
• Make sure you have an EufyHome account and have
connected to RoboVac.
• Make sure you are using correct Alexa voice-commands.
You cannot control
RoboVac with the
Google Assistant.
• Check if there are any Internet connection problems.
• Check if you have installed the Google Home app onto
your smart device and initiated the “EufyHome” action
in the Google Home app. For details, refer to the “Smart
Integrations” page in the EufyHome App.
• Check if you are using the proper commands when talking
to the Google Assistant. When making your request, first
say the wake words “Ok Google”.
• Repeat your question. Speak clearly to the Google
Assistant.
Troubleshooting
Problems Solutions
RoboVac cannot be
activated.
• Make sure the main power switch is in the ON position.
• Make sure the battery is fully charged.
• Replace the batteries (2 AAA) in the remote control.
• Make sure the remote control is within range (16 ft/5 m)
of RoboVac.
• If you still have trouble, turn o the main power switch
and then turn it back on.
The remote control
does not work.
• Replace the batteries in the remote control.
• Make sure RoboVac is turned on and fully charged.
RoboVac stops
working suddenly.
• Check if RoboVac is trapped or stuck on an obstacle.
• Check if the battery level is too low.
• If you still have trouble, turn o the main power switch,
wait for 2 seconds, and then turn it back on.
You cannot
schedule cleanings.
• Make sure the main power switch on the bottom of
RoboVac is turned on.
• You can set the time of day and scheduled cleaning time
via the EufyHome app.
• Make sure the scheduled time has been set correctly.
• Check if RoboVac’s power is too low to start cleaning.
• Cleaning schedules are erased when RoboVac is powered
o. If RoboVac is powered on without Internet access,
cleaning schedules will not synchronize and must be reset
via the app.
Suction power is
weak.
• Check if any obstructions are blocking the suction inlet.
• Empty the dust collector.
• Check if the filter is wet due to water or other liquid on the
floor. Air-dry the filter completely before use.
RoboVac cannot be
charged.
• Check if the indicator on the Charging Base lights up. If
not, contact the eufy service center to repair or replace the
Charging Base.
• Dust o the charging contact pins with a dry cloth.
• Check if you can hear a beep when RoboVac is docked
onto the Charging Base. If not, contact the eufy service
center to repair or replace the Charging Base.
RoboVac cannot
return to the
Charging Base.
• Remove objects within 3 ft/1 m to the left and right side
and within 6 ft/2 m of the front of the Charging Base.
• When RoboVac is in the vicinity of the Charging Base, it
will return more quickly. However, if the Charging Base is
located far away, RoboVac will need more time to return.
Please be patient as it works its way back.
• Clean the charging contact pins.

30 31
Error Tones
When RoboVac is in trouble, it will emit a series of short or long beeps and the red
indicator on RoboVac will be solid or flashing.
Flashing red indicator light
Error Tone Cause Solution
One beep
• RoboVac is stuck and one of the
wheels is not making contact with
the floor (hanging in mid-air).
• RoboVac may be in an extremely
large room and the bumper is not
registering obstacles.
Restart cleaning in a new location.
Two beeps RoboVac’s bumper is stuck. Tap RoboVac’s bumper several times to dislodge any debris that
may be trapped underneath.
Three
beeps
RoboVac can get stuck in the
following scenarios:
• When RoboVac does not have
enough power to reverse when
on the edge of a staircase that is
covered by a rug.
• When RoboVac tries to reverse due
to exposure to strong sunshine,
but cannot reverse due to physical
barriers in the way.
• When RoboVac reverses due to
exposure to strong sunshine, but
continues to be exposed to strong
sunshine after reversing for 3
seconds.
• Restart cleaning in a new
location.
• Use a physical barrier to block
o the problem area.
Four beeps RoboVac’s power level is too low. Manually charge RoboVac for at
least 5 hours.
Solid red indicator light
Error Tone Cause Solution
One beep RoboVac’s left/right wheel is
stuck. Turn o RoboVac and remove any hair or debris from the left/right wheel.
Two beeps RoboVac’s side brush is stuck. Turn o RoboVac and remove any hair or
debris from the side brush.
Three beeps RoboVac’s suction fan is
stuck.
• Turn o RoboVac, then remove and
empty the dust collector.
• Make sure the suction inlet is not
blocked by any hair or debris.
Four beeps RoboVac’s rolling brush is
stuck. Turn o RoboVac and remove any hair or debris from the rolling brush.
Wi-Fi Connection
Before Wi-Fi setup, make sure RoboVac and your Wi-Fi network meet the following
requirements.
Wi-Fi Setup Requirements
• RoboVac:
- RoboVac is fully charged and the main power switch on the bottom of RoboVac is
turned on.
- Wi-Fi status light slowly flashes blue.
• Wi-Fi Network:
- Use the correct password for your network.
- Do not use a VPN (Virtual Private Network) or Proxy Server.
- Your Wi-Fi router supports 802.11b/g/n and IPv4 protocol.
- You are using a 2.4GHz router or a dual-band router that is configured to support
a 2.4GHz frequency band. RoboVac does not support 5GHz frequency band.
- If RoboVac cannot connect to the Wi-Fi network and you are using a 2.4/5GHz
mixed network, switch to a 2.4GHz network for Wi-Fi setup. You can switch
back once your setup is complete.
- When connecting to a hidden network, make sure you enter the correct
network name, SSID (case sensitive), and connecting to a 2.4GHz wireless
network.
- When using a network extender/repeater, make sure the network name (SSID)
and password are the same as your primary network.
- The firewall and port settings of your Wi-Fi router allow RoboVac to connect
with the Eufy servers.
Network Security Requirement
- WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
Wi-Fi Channels
- The FCC requires that all wireless devices in the United States operate on the
1-11 wireless spectrum channels.
- Some countries outside North America can use spectrum channels higher than
channel 11. Refer to your local regulatory agency to determine which channels
are accessible.
- A future software release will support access to channels above 11 for users
outside North America. Until then, use channels 1-11.
If you cannot control RoboVac with your smartphone, try the solutions below to solve
the problem. If the problem persists, contact the eufy service center for help.

32 33
Customer Service
For FAQs and more information, please visit www.eufylife.com.
@EufyOcial
@EufyOcial
@EufyOcial @EufyOcial
Anker Innovations Limited
Room 1318-19, Hollywood Plaza, 610 Nathan Road, Mongkok, Kowloon, Hong Kong
Wi-Fi Status
Light Cause Solutions
Solid blue
RoboVac has connected
to your router, but
cannot access the
Internet.
• Check if your router is connected to
the Internet.
• Check with your Internet provider to
see if there is any Internet connection
problem.
Rapidly
flashing blue
RoboVac cannot
connect to your wireless
router.
• Check if you have modified your
network name and password.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Restore Factory
Settings” section in this manual.
Slowly
flashing blue
Wi-Fi connection is
reset or has not been
set up before.
• Set up Wi-Fi connection with
RoboVac. Refer to the “Use Your
RoboVac with the EufyHome App”
section in this manual.
• Reset Wi-Fi connection if necessary.
Refer to the “Use Your RoboVac with
the EufyHome App > Restore Factory
Settings” section in this manual.
Off
• RoboVac is turned
off.
• RoboVac’s power
level is low.
• RoboVac is in Sleep
mode.
• Charge RoboVac by attaching it to
the Charging Base. Make sure the
main power switch on the bottom of
RoboVac is turned on.
Specifications
Input 19 V 0.6 A
Battery Voltage DC 14.4 V
Power Consumption 40 W
Battery Type DC 14.4 V
Li-ion 2600 mAh
Dust Collector Capacity 0.6 L
Cleaning Time Max. 100 mins
Charging Time 300 - 360 mins
Input 19 V 0.6 A
Output 19 V 0.6 A