Fanvil i23 User manual

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i23
IP Voice Access User Manual
Wall mounted In-wall

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Document VER
Firmware VER
Explanation
Time
V1.0
2.3.1028.434
Initial issue
20151209
V.2.0
2.3.1028.434
Increase the interface parameters, modify the company
address, increase the QIG IP scanning tool download
address
20171027

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Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by other
manufacturers under special circumstances, please make sure that the voltage and current provided is
in accordance with the requirements of this product, meanwhile, please use the safety certificated
products, otherwise may cause fire or get an electric shock.
2. When using this product, please do not damage the power cord either by forcefully twist it, stretch
pull, banding or put it under heavy pressure or between items, otherwise it may cause damage to the
power cord, lead to fire or get an electric shock.
3. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which may
cause this product surface or internal components produce condense water vapor, please open power
use it after waiting for this product is natural drying).
4. Please do not let non-technical staff to remove or repair. Improper repair may cause electric shock,
fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
5. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which may even cause electric shock or injury
accident. If any foreign body or objection falls into the product please stop using.
6. Please do not discard the packing bags or store in places where children could reach, if children trap
his head with it, may cause nose and mouth blocked, and even lead to suffocation.
7. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
8. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

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Directory
A. PRODUCT INTRODUCTION............................................................................................................. 6
1. APPEARANCE OF THE PRODUCT .............................................................................................................. 6
2. DESCRIPTION .................................................................................................................................... 7
B. START USING.................................................................................................................................... 8
1. CONFIRM THE CONNECTION .................................................................................................................. 8
1) Power port ................................................................................................................................ 8
2) Electric-lock and indoor switch port ........................................................................................... 8
3) Driving mode of electric-lock(Default in active mode) ................................................................ 8
4) Wiring instructions .................................................................................................................... 9
2. QUICK SETTING ............................................................................................................................... 10
C. BASIC OPERATION .......................................................................................................................... 11
1. ANSWER A CALL .............................................................................................................................. 11
2. CALL ............................................................................................................................................ 11
3. END CALL....................................................................................................................................... 11
4. CALL RECORD.................................................................................................................................. 11
5. OPEN THE DOOR OPERATION............................................................................................................... 11
D. PAGE SETTINGS........................................................................................................................... 12
1. BROWSER CONFIGURATION ................................................................................................................ 12
2. PASSWORD CONFIGURATION .............................................................................................................. 12
3. CONFIGURATION VIA WEB................................................................................................................. 13
(1) BASIC ................................................................................................................................... 13
a) STATUS ................................................................................................................................. 13
b) WIZARD ............................................................................................................................... 14
c) LANGUAGE........................................................................................................................... 15
d) TIME&DATE.......................................................................................................................... 15
(2) NETWORK ............................................................................................................................ 17
a) WAN .................................................................................................................................... 17
b) LAN...................................................................................................................................... 19
c) QoS&VLAN........................................................................................................................... 19
d) WEB FILTER .......................................................................................................................... 21
e) FIREWALL ............................................................................................................................. 22
f) VPN...................................................................................................................................... 23
g) SECURITY ............................................................................................................................. 25

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(3) VOIP..................................................................................................................................... 26
a) SIP ....................................................................................................................................... 26
b) STUN.................................................................................................................................... 29
(4) INTERCOM ........................................................................................................................... 31
a) AUDIO.................................................................................................................................. 31
b) FEATURE .............................................................................................................................. 32
c) MCAST ................................................................................................................................. 34
d) Action URL ........................................................................................................................... 37
(5) DOOR PHONE....................................................................................................................... 37
a) FUNCTION KEY ..................................................................................................................... 37
b) DOOR PHONE....................................................................................................................... 40
c) DOOR CARD ......................................................................................................................... 42
d) DOOR ACCESS ...................................................................................................................... 44
e) DOOR LOG ........................................................................................................................... 46
(6) MAINTENANCE..................................................................................................................... 47
a) AUTO PROVISION ................................................................................................................. 47
b) SYSLOG ................................................................................................................................ 49
c) CONFIG ................................................................................................................................ 50
d) UPDATE................................................................................................................................ 51
e) ACCESS................................................................................................................................. 52
f) REBOOT ............................................................................................................................... 52
(7) LOGOUT ............................................................................................................................... 53
E. APPENDIX ...................................................................................................................................... 54
1. TECHNICAL PARAMETERS.................................................................................................................... 54
2. BASIC FUNCTIONS ............................................................................................................................ 55
3. SCHEMATIC DIAGRAM ....................................................................................................................... 55
F. OTHER INSTRUCTIONS.................................................................................................................... 56
1. OPEN DOOR MODES ......................................................................................................................... 56
2. MANAGEMENT OF CARD .................................................................................................................... 57

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A. Product introduction
i23 voice access is a full digital network door phone,with its core part adopts mature VoIP
solution(Broadcom chip), stable and reliable performance, hands-free adopting digital full-duplex
mode, voice loud and clear, generous appearance, solid durable, easy for installation,
comfortable keypad and low power consumption.
i23 voice access supports entrance guard control, voice intercom, ID card and keypad remote to
open the door.
1. Appearance of the product
Wall mounted In-wall

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2. description
Buttons and icons
Description
Function
Numeric keyboard
Input password to open the door or to call.
programmable keys
Can be set to a variety of functions, in order to
meet the needs of different occasions
induction zone
RFID induction area
Lock Status
Door unlocking: On
Door locking: Off
Call status
Standby: Off
Hold/Blink with 1s
Calls: On
Ring status
Standby: Off
Ringing: On
Network/SIP
Registration
Network error: Blink with 1s
Network running: Off
Registration failed: Blink with 3s
Registration succeeded: On

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B. Start Using
Before you start to use the equipment, please make the following installation:
1. Confirm the connection
Confirm whether the equipment of the power cord, network cable, electric lock control line
connection and the boot-up is normal. (Check the network state of light)
1) Power port
Power supply ways: 12v/DC or POE.
CN1
1
2
+12V
GND
12V 1A/DC
2) Electric-lock and indoor switch port
J2
1
2
3
4
5
S_IN
S_OUT
NC
COM
NO
Indoor switch
Electric-lock switch
3) Driving mode of electric-lock(Default in active mode)
【Note】When the device is in active mode, it can drive 12V/700mA switch output maximum, to which a
standard electric-lock or another compatible electrical appliance can be connected.
When using the active mode, it is 12V DC in output.
When using the passive mode, output is short control (normally open mode or normally close mode).
Jumper in passive mode
Jumper in active mode

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4) Wiring instructions
NO: Normally Open Contact.
COM: Common Contact.
NC: Normally Close Contact.
Driving Mode
Electric lock
Jumper port
Connections
Active
Passive
NO
NC
√
√
√
√
√
√
√
√
√
√

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2. Quick Setting
The product provides a complete function and parameter setting.Users may need to have the
network and SIP protocol knowledge to understand the meaning represented by all parameters. In
order to let equipment users enjoy the high quality of voice service and low cost advantage brought by
the device immediately, here we list some basic but compulsory setting options in this section to let
users know how to operate without understanding such complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normal operated,
and complete the connection of the network hardware. The product factory default network mode is
DHCP. Thus, only connect equipment with DHCP network environment that network can be
automatically connected.
Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice, or use
the "iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.
(Download address http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe )
Note: when power on, 30s waiting is needed for device running.
Log on to the WEB device configuration.
In a SIP page configuration service account, user name, parameters that are required for server
address register.
You can set DSS key in the Webpage(functions key settings -> function key).
You can set function parameters in the Webpage (Intercom-> feature).