Fanvil I20-T User manual

I20-T Door Phone
User Manual

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Safety Notices
1. Please use the specified power adapter. If special circumstances need to use the power adapter
provided by other manufacturers,please make sure the voltage and current provided in accordance
with the requirements of this product, meanwhile, please use the safety certificated products，
otherwise may cause fire or get an electric shock.When using this product, please do not damage
the power cord，or forcefully twist it、Stretch pull or banding, and not to be under heavy pressure or
between items, Otherwise may cause the power cord damage, thus lead to fire or get an electric
shock.
2. Before use, please confirm the temperature and environment humidity suitable for the product
work.(Move the product from air conditioning room to natural temperature, which may cause this
product surface or internal components produce condense water vapor, please open power use it
after waiting for this product is natural drying.)
3.Non-technical staff not remove or repair, improper repair or may cause electric shock, fire or
malfunction, etc，Which can lead to injury accident, and also can cause your product damage.
4. Do not use fingers, pins, wire and other metal objects, foreign body into the vents and gaps. It
may cause current through the metal or foreign body，which even cause cause electric shock and
injury accident. If any foreign body or objection fall into the product please stop usage.
5. Please do not discard the packing bags or stored in places where children could reach，if children
trap his head with it，may cause nose and mouth blocked，and even lead to suffocation.
6. Please use this product with normal usage and operating，in bad posture for a long time to use
this product may affect your health.
7. Please read the above safety notices before installing or using this phone. They are crucial for
the safe and reliable operation of the device.

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Table of Content
1. Acquaint I20-T.................................................... 4
1.1. I20-T Front...............................................................................................................................................................4
1.2. Key Description .......................................................................................................................................................5
2. Start Using ....................................................... 5
2.1. Connect the power supply and the network..................................................................................................5
2.1.1. Connect Network ....................................................................................................................................... 5
2.2. Quick Setting.......................................................................................................................................................... 9
3. I20-T Door Phone Basic Operation ................................ 10
3.1. Answering a Call .................................................................................................................................................10
3.3. End a Call.............................................................................................................................................................. 10
3.5. Door Open Operation......................................................................................................................................... 11
4. Page Configuration .............................................. 11
4.1. Ways to configure............................................................................................................................................... 11
4.1.1.Ways to configure..................................................................................................................................... 11
4.1.2. Password Configuration ........................................................................................................................ 11
4.2. Setting via web browser.................................................................................................................................... 11
4.3. WEB Page Functional Explanation ................................................................................................................12
4.3.1. BASIC..........................................................................................................................................................12
4.3.1.1. Status ..............................................................................................................................................12
4.3.1.2. Wizard.............................................................................................................................................. 12
4.3.1.3. Call Log...........................................................................................................................................15
4.3.2. Network ......................................................................................................................................................16
4.3.2.1. WAN Config ................................................................................................................................... 16
4.3.2.2. Qos Config .....................................................................................................................................18
4.3.2.3. Service Port ................................................................................................................................... 20
4.3.2.4. TIME&DATE ...................................................................................................................................21
4.3.3. VOIP ............................................................................................................................................................22
4.3.3.1. SIP Config.......................................................................................................................................22
4.3.3.2. Stun Config .................................................................................................................................... 28
4.3.5.FUNCTION KEY ................................................................................................................................... 29
4.3.5.1.Function key ...............................................................................................................................29
4.3.5.2.Door Card Setting......................................................................................................................32
4.3.5.3.Call Log ........................................................................................................................................33
5. Appendix ....................................................... 33
5.1.1.Specifications:...........................................................................................................................................34
5.1.2. Basic Feature............................................................................................................................................34
5.1.3. Schematic Diagram ...................................................................................................................................35
5.2、Owner Remote Opens the Voice Access Controller by VOIP Phone................................................... 35
5.3、Card Management............................................................................................................................................. 35
5.3.1 Issue Card Management ...........................................................................................................................35
5.3.2Issue User Card ...........................................................................................................................................36
5.3.3 Delete the user card (Method 1):..............................................................................................................37
5.3.4、Add Remote Visit Data..........................................................................................................................38

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1. Acquaint I20-T
Voice Intercom I20-T voice entrance guard is a full digital network door phone，its core part adopt Fanvil
mature Voip solution（Broadcom1190 chipset), stable and reliable performance, Hands-free adopting digital
full-duplex mode，Voice loud and clear；generous appearance, solid durable, easy for installation, comfortable
keypad, low power consumption.
I20-T voice entrance guard support entrance guard control、Voice Intercom、keypad remote to open the door.
1.1. I20-T Front

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1.2. Key Description
Key Chinese
Specification
Function
digit keyboard
enter the password to open the door
Or make a calling
Programmable
keyboard
Can be set to a variety of functions，to
meet the needs of different occasions
call status
indicators
standby-light off
ring-2 sec.glitter
hold/be hold-1sec. Glitter
communication by telephone
-long bright
power led（left）Long bright after power supply
Network and SIP
status indicator
light
（right）
network failure 1 sec. glitter
network normal light off
registration failure 3 sec. glitter
registration succeed long bright
2. Start Using
Before you start to use I20-T，please make the following installation：
2.1. Connect the power supply and the network
2.1.1. Connect Network
In prior to this step, please check if your network can work normally and have capacity
of broadband internet access.
1. Broadband Router
Connect network one end with I20-T WAN port，connect the other end with your broadband
router LAN port,then network hardware connection is completed. In most cases，you must set your
I20-T network as DHCP mode.Please refer to the detailed setting ways 3.2.1, set network.
2. wireless broadband router

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Connect network one end with I20-T WAN port，connect the other end with your ADSL modem
LAN port,then network hardware connection is completed. In most cases，If you are using the TV
cable broadband，you must set your I20-T network as DHCP mode：if you are using ADSL，then you
must set your I20-T network as PPPoE mode.Please refer to the detailed setting ways 3.2.1, set
network.
2.1.2.、Interface Description
2.1.2.1 Network, Power Switch, Electric Lock Connection
CN7
LAN（UTP Cable Connection）
1 2 3 4 5 6
4/5 7/8 TX+ TX- RX- RX+
CN6
Output12V
DC Electric Lock Driver WAN（UTP Cable Connection）
1 2 3 4 5 6 7 8 9 10 11
V+ GND NC COM NO POE+ POE- TX+ TX- RX- RX+
12V DC input Normally open, normally
close port
CN6
CN7

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2.1.2.2 Electric Lock Connection Driver Option
【Notice】When the initial electric current of the lock is less than 500mA/12V, you can
access to the internal driven mode and use the POE of the Voice Access System or 12V
DC to control the the switch of the electric lock ; When the initial electric current of the lock
is more than 500mA/12V, you need to access to the external driven mode(Use specialized
DC power to control the electric lock )
2.1.2.3 Wiring
Relay connection description：
NO：means idle-disconnected contact (normally open)
COM: means a pin contact(middle)；
NC：means an idle-connected contact(normally close)；
Electric lock
power supply
mode
Electric
lock
Jumper
JP1
Mode of connection
Internal External NO NC
√ √
Inside
Driver
1
2
3
4
JP1
Outside
Driver
1
2
3
4
External Power Driving
JP1
Inside
Driver
1
2
3
4
Internal Power Driving

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√ √
Outside
Driver
1
2
3
4
√ √
Inside
Driver
1
2
3
4
Electric lock
power supply
mode
Electric
lock
Jumper
JP1
mode of connection
Internal Externa
l
NO NC
√ √
Outsid
e
Driver
1
2
3
4

9
√
√
Outside
Driver
1
2
3
4
2.2. Quick Setting
I20-T Provide a complete function and parameter setting,users may need to have the network and
SIP protocol knowledge for understanding the meaning represented by all parameters.In order to
let I20-T users can quickly enjoy the high quality speech brought by the IP Phone services and low
cost advantage, we especially lists the basic and must set options in this section，which let users
can real-time started without understanding complex SIP protocols.
In prior to this step，please make sure your broadband Internet online can be normal operation，and complete the
connection of the network hardware. I20-T factory default network mode is DHCP. Thus,only
connect I20-T with DHCP network environment then network can be automatically connected.
1. Long press # keypad 5 Sec，then waiting for the phone play the IP address；or use
iDoorPhoneNetwork.exe software to search the IP address
2. Use IP address log onto WEB server to configurate.
3. Configurate service provider supplied account on SIP page，user name，service address
and other Registration required parameters.
4. Configurate shortcut key on EGS->Function key page.The advice is set to KEY EVENT type，
value is OK keyboard.
5.Configurate Door Phone parameter on EGS->EGS page frame.

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3. I20-T Door Phone Basic Operation
3.1. Answering a Call
When calling come，I20-T will ring，and configurate the shortcut as OK, then can press shortcut
and answer the call.
3.2. Making a Call
Speed Dial
Configurate shortcut as Memory key and setup a number, then press shortcut can call the
configured number immediately.
Keypad Dialing
Configurate shortcut as Dial key. Input wanted number on the keyboard then press short to call.
3.3. End a Call
Configurate shortcut as Release key to end the call.
3.4. Call Records
I20-T provides 100 missed calls、received calls、dialed Calls records，When the storage space
used up，then will update the earnest records. Then the phone power of or reboot，all the call
records will disappear.
Can check all these three type call records on WEB-Basic->call log page

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3.5. Door Open Operation
Through the following four ways to open the door:
1. Input the local password on the keyboard to open the door.
2. The door phone call the owner，the owner enter the remote password to open the door.
3. Owner/other phone call the door，then enter the access code and remote password to open the door.
4. Use RFID to open the door.
The access code input errors by low frequency short chirp prompt to door phone and remote user.
input error will be prompted by low-frequency sirens sound.
Password input error is prompted by high frequency chirp，input successfully will be prompted by
high-frequency sirens sound.
When the door opens by playing intermittent beeps for prompt. Timeout after closing door the prompt will be
stoped.
4. Page Configuration
4.1. Ways to configure
4.1.1.Ways to configure
I20-T has two different ways to different users.：
Use web browser (recommendatory way).
Use telnet with CLI command.
4.1.2. Password Configuration
There are two levels to access to phone: root level and general level. User with
root level can browse and set all configuration parameters, while user with
general level can set all configuration parameters except SIP (1-2) or IAX2’s
that some parameters cannot be changed, such as server address and port. User
will has different access level with different username and password.
Manager mode：
User Name：guest
Password：guest
Manager mode：
User Name：admin
Password ：admin
4.2. Setting via web browser
When I20-T and PC are connected to network，input phone IP address into Internet Explorer（IP address can
obtain via pressing sysinfo key）http://xxx
.xxx.xxx.xxx/，（if the web log on port is not 80 standard port，then need input http:
//xxx.xxx.xxx.xxx：xxxx/，otherwise it will show can not find a server

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）You can see the web management interface login screen（as below image）。Enter the user name and password
and click on the【Logon】button then can enter into the set menu.
※:If you do not save the settings you changed，next power boot it will back to the previous state unchanged. If
you want to save the settings，after you made the change，please click Maintenance-Config-save then all are
saved，in the process, the phone will immediate effect without reboot.
4.3. WEB Page Functional Explanation
4.3.1. BASIC
4.3.1.1. Status
Status
Field Name Description
Network
Shows the phone current WAN configuration: include WAN IP
get way（Static、DHCP、PPPoE）and MAC address，IP，the
default gateway IP address
Accounts
Shows the phone current SIP LINE 1－2 registered and the
corresponding number status. The bottom of the page
shows I20-T version number and release date.
4.3.1.2. Wizard

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Wizard
Field Name Description
Telephone network on-line mode, please according to the actual network
environment，select the appropriate network model.This phone provides
three kinds of network online ways：
Static : If your ISP Services provide you with a fixed IP address，you can
choose this.After selecting，you must fill the Static table with：IP Address /
Netmask /Gateway / Primary DNS and other related information. If you don't
know the information，please ask your ISP service provider or network
management personnel for assistance.
DHCP ：in this mode，network information will got automatically from the
DHCP server，you need not to manually enter these fields.
PPPoE：select this mode. you must enter the ADSL online account and
password.
You can also reference 3.2.1 Network Settings，and set your network quickly.
Select Static IP MODE，click【NEXT】can simply configurate the network address and
SIP parameters（default as 1 Line）and browse configuration items. Click
【BACK】return to the last page.

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IP Address Please enter your assigned IP addresses.
Subnet Mask Please enter your assigned subnet mask.
IP Gateway Please enter your assigned a default gateway
address.
DNS Domain Set the DNS domain suffix. When the user input in the
DNS domain name address and cannot be resolved，
telephone will add this domain behind the domain
name address then go to resolve.
Primary DNS Please enter your primary DNS server address.
Secondary DNS Please enter your alternate DNS server address.
Display Name Configure display name，able to do when calling in the
called party （don’t name the caller ）can show this
configuration parameters ，and allow input English
letters；
Server Address Configure the SIP registration server address,Support
domain address
Server Port Configure the SIP registration server signaling port
Authentication User Configure the SIP registration account.
Authentication
Password
Configure the SIP registration account password.
SIP User Configure the number registered on IP server.
Enable Registration Configurate to allow/prohibit the registration；

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Show your manual configuration details.
Select DHCP MODE，click【NEXT】can simple SIP parameter（defaulted as 1 line）
And browse configuration items. Click【BACK】return to the last page，specific
operation same as Static IP MODE。
Select PPPoE MODE，click【NEXT】can simply configurate online account and
password and SIP parameter（defaulted as 1 line）and browse configuration items.
Click【BACK】return to the last page，specific operation same as Static IP
MODE.
Server name service name，e.g. PPPoE service provider has no
special requirements，the name as the default value is
ok.
User Please enter your ADSL account.
Password Please enter your ADSL password.
Note：After the above operation is completed please click【Finish】button，The
phone will automatically save the current configuration and reboot，
After the successfully reboot can use the registered account to make
calls.
4.3.1.3. Call Log
Through this page can check all call out record.
Call Lo
g

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Field Name Description
Start Time The call log start time.
Duration The call records of talk time.
Dialed Calls This call log is the account of other side and call
protocol and using line.
Type Placed(answered),Missed（missed）,Received
（incoming).
4.3.2. Network
4.3.2.1. WAN Config
WAN Confi
g
Field Name Description
Active IP Address The phone current IP；
Current Subnet Mask Subnet Mask；
Current IP Gateway The current default gateway IP；
MAC Address MAC address；
MAC Timestamp Show the time of getting MAC address

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Telephone network on-line mode. Please according to the actual network
environment，choose a suitable network mode. This phone provides three ways
for network online：
static ：If your ISP services provide you with fixed IP address，then you
can choose this item. After choosing, you must fill it into Static table：IP
Address / Netmask /Gateway / Primary DNS and other related
information.If you don’t know these information，can ask assistance from
your ISP provider or network management personnel.
DHCP ：in this mode，network information will automatically obtain from
DHCP server，you need not to manually enter these fields.
PPPoE：
when select this mode，you must enter the ADSL online account
and password.
You can reference 3.2.1 Network Settings，set your network quickly.
Only the phone used in Static mode which need set.
IP Address Please enter your assigned IP addresses.
Subnet Mask Please enter your assigned subnet mask。
IP Gateway Please enter your assigned a default gateway
address.
DNS Domain Set the DNS domain suffix. When the user input in the
DNS domain name address and could not resolute，
after put this domain behind the domain name address then
the phone will go to resolve.
Primary DNS Please enter your DNS service address.
Secondary DNS Please enter your spare DNS service address.
Only when the phone use PPPoE mode need to set.
Server Name service name, e.g. PPPoE Service provider has no
special requirements, this name can be treated as
default value.
User Please enter your ADSL account.
Password Please enter your ADSL code.
Note:
1）After setting the parameters,need click “apply”to make it effective.
2）f changed IP，web page must have no longer responding，at this time
should enter the new address in the address bar can be connected to the

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phone.
3）If system boot and use DHCP to get IP，and DHCP server network address are
the same with system LAN network address，then after server get DHCP IP, add 1
to the last of LAN network address，meanwhile modify LAN DHCP Server allocate
IP address field；After system reboot，WAN access DHCP log on，and DHCP server
provided network address is the same as LAN provided，then WAN will not be
able to get IP access networks.
4.3.2.2. Qos Config
I20-T Terminal system support802.1Q/P protocol，support DiffServ configuration. Meanwhile，VLAN
function can configurate Voice VLA and Data VLAN use different VLAN I.System configuration Data
VLAN，can process the signalling、Audio stream and system and other data stream with different
VLAN ID，which let the applications of VLAN is more flexible.（Below chart is helpful for your
understanding the VLAN using advantages.）
In chart
1，on a two layer switch which not set VLAN，any radio frame is forwarded to all the other ports in
addition to receiving port. e.g，PC A（port 1）After sending the broadcast information，will be

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forwarded to the port 2、3、4.
In chart 2，the switch generate red and blue VLAN；Meanwhile set port 1、2 as red VLAN、port 3、
4 are VLAN. Then A（port 1）send out broadcast frame，switches only will forward it to other port
belongs to a VLAN——port 2 which also belong to red VLAN，Will not be forwarded to the blue port
VLAN. As well，C（port 3）send out broadcast frame，Will only be forwarded to other belong to the
blue port VLAN，Will not be forwarded to belong to the red VLAN ports.
In this way，VLAN by limiting the broadcast frame forwarding range to partition the broadcast
domain. In the above chart for better illustration，use red, blue two colors to identify different VLAN，
in the practice is using “VLAN ID" to distinguish.
Field Name
LLDP Setup Description
Open LLDP Open the phone LLDP Message function
Open Learning
Function
Open phone learning LLDP function ，After the
opening ，phone will automatically learn QoS in
switch ，VLAN ID，802.1p,etc.configuration value.If
different，phone will Automatically updated to the value
in switch, synchronization with switches.
Data sending
interval
The interval of phone sending data ，the unit is
second.Default it is 60 seconds.
QOS Setup
Open DiffServ Configurate whether open DiffServ
Signal Dscp Configurate the value of Signal Dscp
Voice Dscp Configurate the value of Voice Dscp
WAN VLAN Setup
Open WAN Port
VLAN
Open the VLAN of WAN port

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WAN Port VLAN ID Configurate ID value of VLAN，range is 0-4095
Signal 802.1P Priority Configurate the value of Signal 802.1P，range is 0-7
Voice 802.1P Priority Configurate the value of Voice 802.1P，the range is
0-7
LAN VLAN Setup
LAN Port Vlan Open/forbid Port Vlan
Same as WAN port ID value
Close:Disable Port Vlan
Open：after open it then input different ID value from
WAN port
LAN Port VLAN ID Setup ID value of VLAN，range is 0-4095
4.3.2.3. Service Port
Through this page can set Telnet ,HTTP,RTP port.
SERVICE PORT
Field Name Description
HTTP Port
Configurate web browser port，default 80 port, if want
to enhance system security，can modify it to non-80
standard port，save the data after modification，when lo in
again please use this way: http://xxx.xxx.xxx.xxx：xxxx.
Telnet Port Configurate telnet port，default 23port；
RTP Port Range Port Configurate phone RTP and open the starting
port.Allocate this port as dynamic allocation；
RTP Port Quantity Configure the phone allocation RTP port Max
quantity . Default 200 pieces；
Notice：
1）After modifying this page need to save and reboot the phone which can make it come
into force.