Fanvil i56A User manual

Software Version: 1.0.0
Release Date:2020/10.26
i56A User Manual

I
Directory
Directory................................................................................................................................................................ I
1 Picture.............................................................................................................................................................. VI
2 Table...................................................................................................................................................................X
3 FCC Statement............................................................................................................................................... 11
4 Safety Instruction.......................................................................................................................................... 12
5 Overview.......................................................................................................................................................... 13
5.1 Overview..............................................................................................................................................13
5.2 Product Introduction.......................................................................................................................... 13
5.2.1 i56A Physical specifications....................................................................................................13
6 Install Guide....................................................................................................................................................17
6.1 Use PoE or external Power Adapter.............................................................................................. 17
6.2 Installation（two models）...............................................................................................................18
7 Appendix Table.............................................................................................................................................. 21
7.1 Appendix I - Icon................................................................................................................................ 21
7.2 Appendix II –LED Definition.............................................................................................................25
8 Introduction to the User.............................................................................................................................. 26
8.1 Idle Screen..........................................................................................................................................26
8.2 View device IP....................................................................................................................................26
8.3 Dial....................................................................................................................................................... 27
8.4 Screen Touch Instructions............................................................................................................... 27
8.5 Phone Status...................................................................................................................................... 27
8.6 Web Management............................................................................................................................. 29
8.7 Network Configurations.................................................................................................................... 30
8.8 SIP Configurations.............................................................................................................................30
9 Basic Function............................................................................................................................................... 33
9.1 Making Phone Calls.......................................................................................................................... 33
9.2 Answering Calls................................................................................................................................. 35
9.2.1 Talking........................................................................................................................................ 36
9.2.2 Make / Receive the Second Call............................................................................................37
9.3 End of the Call....................................................................................................................................39
9.4 Video Call............................................................................................................................................39
9.5 Redial...................................................................................................................................................40
9.6 Dial-up Query..................................................................................................................................... 40

II
9.7 Auto-Answering..................................................................................................................................40
9.8 Call Back............................................................................................................................................. 42
9.9 Mute..................................................................................................................................................... 43
9.9.1 Mute the Call............................................................................................................................. 43
9.9.2 Ringing Mute............................................................................................................................. 44
9.10 Call Hold/Resume............................................................................................................................45
9.11 DND................................................................................................................................................... 46
9.12 Call Forward..................................................................................................................................... 48
9.13 Call Transfer..................................................................................................................................... 50
9.13.1 Blind transfer........................................................................................................................... 50
9.13.2 Semi-Attended transfer......................................................................................................... 51
9.13.3 Attended transfer....................................................................................................................52
9.14 Call Waiting.......................................................................................................................................52
9.15 Conference....................................................................................................................................... 54
9.15.1 Local Conference................................................................................................................... 54
9.15.2 Network Conference.............................................................................................................. 55
9.16 Call Park............................................................................................................................................56
9.17 Pick Up.............................................................................................................................................. 57
9.18 Anonymous Call...............................................................................................................................59
9.18.1 Anonymous Call......................................................................................................................59
9.18.2 Ban Anonymous Call............................................................................................................. 61
10 Advance Function.......................................................................................................................................63
10.1 BLF (Busy Lamp Field)...................................................................................................................63
10.1.1 Configure the BLF Functionality.......................................................................................... 63
10.1.2 Use the BLF Function............................................................................................................64
10.2 BLF List............................................................................................................................................. 65
10.3 Record............................................................................................................................................... 66
10.3.1 Local Record........................................................................................................................... 67
10.3.2 Server Record.........................................................................................................................68
10.3.3 SIP INFO Record....................................................................................................................68
10.4 Agent..................................................................................................................................................69
10.5 Intercom............................................................................................................................................ 71
10.6 MCAST..............................................................................................................................................72
10.7 SCA（Shared Call Appearance）................................................................................................73
10.8 Message............................................................................................................................................76
10.8.1 MWI（Message Waiting Indicator）................................................................................... 76
10.9 SIP Hotspot.......................................................................................................................................78
11 Phone Settings............................................................................................................................................ 81

III
11.1 Basic Settings...................................................................................................................................81
11.1.1 Language.................................................................................................................................81
11.1.2 Time & Date.............................................................................................................................82
11.1.3 Screen...................................................................................................................................... 84
11.1.3.1 Screen Saver............................................................................................................... 84
11.1.4 Ring...........................................................................................................................................85
11.1.5 Voice Volume.......................................................................................................................... 85
11.1.6 Reboot......................................................................................................................................85
11.2 Phone book.......................................................................................................................................86
11.2.1 Local contact........................................................................................................................... 86
11.2.1.1 Add / Edit / Delete Contact........................................................................................87
11.2.1.2 Add / Edit / Delete Group...........................................................................................88
11.2.2 Black list................................................................................................................................... 88
11.2.3 Cloud Phone Book................................................................................................................. 89
11.2.3.1 Configure Cloud Phone book....................................................................................89
11.2.3.2 Downloading Cloud Phone book..............................................................................90
11.3 Call log...............................................................................................................................................91
11.4 Function Key.....................................................................................................................................92
11.5 Wi-Fi...................................................................................................................................................94
11.6 Headset............................................................................................................................................. 95
11.6.1 Bluetooth Headset..................................................................................................................95
11.7 Advanced.......................................................................................................................................... 97
11.7.1 Line Configurations................................................................................................................ 97
11.7.2 Network Settings.................................................................................................................... 98
11.7.2.1 Network Settings.........................................................................................................98
11.7.2.2 QoS & VLAN................................................................................................................99
11.7.2.3 Web Server Type...................................................................................................... 100
11.7.3 Set The Secret Key..............................................................................................................101
11.7.4 Maintenance..........................................................................................................................102
11.7.5 Firmware Upgrade............................................................................................................... 105
11.7.6 Factory Reset........................................................................................................................107
12 Web Configurations................................................................................................................................... 59
12.1 Web Page Authentication...............................................................................................................59
12.2 System >> Information................................................................................................................... 59
12.3 System >> Account......................................................................................................................... 59
12.4 System >> Configurations..............................................................................................................59
12.5 System >> Upgrade........................................................................................................................ 60
12.6 System >> Auto Provision..............................................................................................................60

IV
12.7 System >> Tools..............................................................................................................................60
12.8 System >> Reboot Phone..............................................................................................................60
13 Network >> Basic........................................................................................................................................ 62
13.1 Network >> Service Port................................................................................................................ 62
13.2 Network >> Advanced.................................................................................................................... 63
13.3 Line >> SIP.......................................................................................................................................63
13.4 Line >> SIP Hotspot........................................................................................................................69
13.5 Line >> Dial Plan............................................................................................................................. 69
13.6 Line >> Action Plan......................................................................................................................... 72
13.7 Line >> Basic Settings....................................................................................................................72
13.8 Phone settings >> Features.......................................................................................................... 73
13.9 Phone settings >> Media Settings................................................................................................77
13.10 Phone settings >> MCAST.......................................................................................................... 79
13.11 Phone settings >> Action.............................................................................................................79
13.12 Phone settings >> Time/Date......................................................................................................79
13.13 Phone settings >> Tone...............................................................................................................80
13.14 Phone settings >> Advanced...................................................................................................... 81
13.15 Phonebook >> Contact.................................................................................................................81
13.16 Phonebook >> Cloud phonebook...............................................................................................82
13.17 Phonebook >> Call List................................................................................................................ 83
13.18 Phonebook >> Web Dial.............................................................................................................. 84
13.19 Phonebook >> Advanced............................................................................................................ 84
13.20 Call Logs......................................................................................................................................... 84
13.21 Function Key >> Function Key....................................................................................................84
13.22 Function Key >> Softkey..............................................................................................................85
13.23 Function Key >> Advanced......................................................................................................... 87
13.24 Application >> Manage Recording............................................................................................. 87
13.25 Security >> Web Filter..................................................................................................................87
13.26 Security >> Trust Certificates......................................................................................................88
13.27 Security >> Device Certificates...................................................................................................89
13.28 Security >> Firewall...................................................................................................................... 89
13.29 Device Log >> Device Log.......................................................................................................... 91
13.30 Security settings............................................................................................................................ 92
14 Trouble Shooting........................................................................................................................................ 94
14.1 Get Device System Information.................................................................................................... 94
14.2 Reboot Device..................................................................................................................................94
14.3 Reset Device to Factory Default................................................................................................... 94
14.4 Screenshot........................................................................................................................................94

V
14.5 Network Packets Capture.............................................................................................................. 95
14.6 Get Log Information........................................................................................................................ 96
14.7 Common Trouble Cases................................................................................................................ 96

VI
1 Picture
Picture 1-Panel description........................................................................................................... 14
Picture 2-Interface Description..................................................................................................... 15
Picture 3-External device connection diagram.......................................................................... 16
Picture 4-Equipment Support........................................................................................................18
Picture 5-Wall Mount 1...................................................................................................................18
Picture 6-Wall Mount 2...................................................................................................................19
Picture 7- Connecting to the Device............................................................................................19
Picture 8- Desktop phone installation..........................................................................................20
Picture 9-Default home screen.....................................................................................................26
Picture 10 -The Phone status.........................................................................................................28
Picture 11 -WEB phone status.......................................................................................................29
Picture 12 - Landing page...............................................................................................................29
Picture 13 - Phone line SIP address and account information.................................................31
Picture 14 - Phone display name and port...................................................................................32
Picture 15 - Web SIP registration.................................................................................................. 32
Picture 16 - Default line...................................................................................................................33
Picture 17 - Dial number................................................................................................................. 34
Picture 18 - Call number................................................................................................................. 35
Picture 19 - Answering calls........................................................................................................... 36
Picture 20 - Talking interface.......................................................................................................... 37
Picture 21 - The second call interface.......................................................................................... 38
Picture 22 - Two way calling...........................................................................................................39
Picture 23 - Video interface............................................................................................................ 39
Picture 24 - Video Settings............................................................................................................. 40
Picture 25 - Line 1 enables auto-answering................................................................................ 41
Picture 26 - Web page to start auto-answering...........................................................................42
Picture 27 - Set the callback key on the phone.......................................................................... 42
Picture 28 - Set the callback key on the web page.................................................................... 43
Picture 29 - Mute the call................................................................................................................ 44
Picture 30 - Ringing mute............................................................................................................... 45
Picture 31 - Call hold interface.......................................................................................................46
Picture 32 - Enable DND.................................................................................................................46
Picture 33 - DND setting interface.................................................................................................47
Picture 34 - DND timer.................................................................................................................... 47
Picture 35 - DND Settings...............................................................................................................48
Picture 36 - Line DND......................................................................................................................48

VII
Picture 37 - Select the line to set up call forwarding..................................................................49
Picture 38 - Select call forward type............................................................................................. 49
Picture 39 - Set call forward........................................................................................................... 50
Picture 40 - Transfer interface........................................................................................................51
Picture 41 - Semi-Attended transfer..............................................................................................51
Picture 42 - Attended transfer........................................................................................................ 52
Picture 43 - Call waiting setting..................................................................................................... 53
Picture 44 - Web call waiting setting.............................................................................................53
Picture 45 - Web call waiting tone setting....................................................................................54
Picture 46 - Local conference setting........................................................................................... 54
Picture 47 - Local conference（1）.............................................................................................. 55
Picture 48 - Local conference（2）.............................................................................................. 55
Picture 49 - Network conference................................................................................................... 56
Picture 50 - Phone set call park.....................................................................................................57
Picture 51 - WEB set call park....................................................................................................... 57
Picture 52 - Phone pick up setting................................................................................................ 58
Picture 53 - WEB pick up setting...................................................................................................59
Picture 54 - Enable anonymous call............................................................................................. 60
Picture 55 - Enable Anonymous web page call.......................................................................... 60
Picture 56 - Anonymous call log.................................................................................................... 61
Picture 57 - Anonymous calls are not allowed on the phone....................................................61
Picture 58 - Page Settings blocking anonymous call.................................................................62
Picture 59 - Web page configuration BLF function key............................................................. 63
Picture 60 - Phone configuration BLF function key....................................................................64
Picture 61 - Configure the BLF List functionality........................................................................ 66
Picture 62 - BLF List number display ..........................................................................................66
Picture 63 - WEB local recording.................................................................................................. 67
Picture 64 - Web server recording.................................................................................................68
Picture 65 - Web SIP info recording..............................................................................................69
Picture 66 - Configure the agent account in normal mode....................................................... 69
Picture 67 - Configure the proxy account-hotel Guest mode................................................... 70
Picture 68 - Agent logon page........................................................................................................71
Picture 69 - Web Intercom configure............................................................................................ 71
Picture 70 - Multicast Settings Page.............................................................................................72
Picture 71 - Register BroadSoft account......................................................................................73
Picture 72 - Set BroadSoft server..................................................................................................74
Picture 73 - Enable SCA................................................................................................................. 74
Picture 74 - Set Private Hold Function Key................................................................................. 75

VIII
Picture 75 - New Voice Message Notification............................................................................. 76
Picture 76 - Voice message interface........................................................................................... 77
Picture 77 - Configure voicemail number.....................................................................................77
Picture 78 - Register SIP account................................................................................................. 78
Picture 79 - SIP hotspot server configuration..............................................................................79
Picture 80 - SIP hotspot client configuration............................................................................... 79
Picture 81 - Phone language setting.............................................................................................81
Picture 82 - Language setting on Web page............................................................................... 82
Picture 83 - Set time & date on phone......................................................................................... 82
Picture 84 - Set time & date on webpage.................................................................................... 83
Picture 85 - Set screen parameters on phone............................................................................ 84
Picture 86 - Phone screen saver................................................................................................... 85
Picture 87 - Local Phone book .....................................................................................................86
Picture 88 - Add New Contact........................................................................................................87
Picture 89 - Group List.................................................................................................................... 88
Picture 90 - Add Blacklist................................................................................................................ 89
Picture 91 - Web Blacklist...............................................................................................................89
Picture 92 - Cloud phone book list................................................................................................ 90
Picture 93 - Browsing Contacts in Cloud Phone book...............................................................91
Picture 94 - Call Log........................................................................................................................ 92
Picture 95 - Filter call record types................................................................................................92
Picture 96 - DSS LCD Screen Configuration...............................................................................93
Picture 97 - WIFI settings................................................................................................................95
Picture 98 - Bluetooth Settings Screen........................................................................................ 96
Picture 99 - SIP address and account information.....................................................................97
Picture 100 - Configure Advanced Line Options.........................................................................98
Picture 101 - DHCP network mode............................................................................................... 98
Picture 102 - Static IP network mode............................................................................................99
Picture 103 - The phone configures the web server type........................................................101
Picture 104 - Menu password and Settings...............................................................................101
Picture 105 - Page auto provision Settings................................................................................102
Picture 106 - Phone auto provision settings.............................................................................. 102
Picture 107 - Web page firmware upgrade................................................................................ 105
Picture 108 - Firmware upgrade information display............................................................... 105
Picture 109 - Firmware upgrade.................................................................................................. 107
Picture 110 - Reset to default.......................................................................................................107
Picture 111 - Service Port Settings................................................................................................62
Picture 112 - Dial plan settings...................................................................................................... 69

IX
Picture 113 - Custom setting of dial - up rules............................................................................ 70
Picture 114 - Dial rules table (1).................................................................................................... 71
Picture 115 - Dial rules table (2).................................................................................................... 72
Picture 116 - Tone settings on the web.........................................................................................81
Picture 117 - Web cloud phone book Settings............................................................................ 83
Picture 118 -IP Camera List............................................................................................................87
Picture 119 - Web Filter settings....................................................................................................88
Picture 120 - Web Filter Table........................................................................................................ 88
Picture 121 - Certificate of settings............................................................................................... 89
Picture 122 - Device certificate setting......................................................................................... 89
Picture 123 - Network firewall Settings.........................................................................................90
Picture 124 - Firewall Input rule table........................................................................................... 91
Picture 125 - Delete firewall rules..................................................................................................91
Picture 126 -Input and output settings..........................................................................................92
Picture 127 - Screenshot.................................................................................................................95
Picture 128 - Web capture.............................................................................................................. 95

X
2 Table
Table 1- Interface Description....................................................................................................... 15
Table 2- Status Prompt and Notification Icons...........................................................................21
Table 3- DSSkey Icons...................................................................................................................22
Table 4- DSS KEY LED State....................................................................................................... 25
Table 6- BLF Function key subtype parameter list....................................................................64
Table 7- Agency mode....................................................................................................................70
Table 8- Intercom configure...........................................................................................................71
Table 9- MCAST Parameters on Web......................................................................................... 72
Table 10 - LED Status of SCA........................................................................................................75
Table 11 - SIP hotspot Parameters............................................................................................... 78
Table 12 - Time Settings Parameters............................................................................................83
Table 13 - QoS & VLAN................................................................................................................ 100
Table 14 - Auto Provision.............................................................................................................. 103
Table 15 - Auto Provision.............................................................................................................. 104
Table 16 - Firmware upgrade....................................................................................................... 105
Table 17 - Service port.................................................................................................................... 62
Table 18 - Line configuration on the web page........................................................................... 63
Table 19 - Phone 7 dialing methods..............................................................................................69
Table 20 - Dial - up rule configuration table.................................................................................70
Table 21 - IP camera........................................................................................................................72
Table 22 - Set the line global configuration on the web page...................................................72
Table 23 - General function Settings .........................................................................................73
Table 24 - Voice settings................................................................................................................. 77
Table 25 - Multicast parameters.....................................................................................................79
Table 26 – Time & Date settings....................................................................................................79
Table 27 - Function Key configuration.......................................................................................... 85
Table 28 - Softkey configuration.................................................................................................... 86
Table 29 - Network Firewall............................................................................................................ 90
Table 30 -Input and Output Parameters....................................................................................... 93
Table 31 - Trouble Cases................................................................................................................96

11
3 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment.
This equipment must be installed and operated in accordance with provided instructions and the
antenna(s) used for this transmitter must be installed to provide a separation distance of at least
20cm from all persons.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Caution!
Any changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.

12
4 Safety Instruction
Please read the following safety notices before installing or using this unit. They are
crucial for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other
power supply may cause damage to the phone and affect the behavior or induce noise.
Before using the external power supply in the package, please check the home
power voltage. Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not
use it because it may cause fire or electric shock.
Do not drop, knock or shake the phone. Rough handling can break internal
circuit boards.
This phone is design for indoor use. Do not install the device in places where
there is direct sunlight. Also do not put the device on carpets or cushions. It may cause
fire or breakdown.
Avoid exposure the phone to high temperature or below 0℃or high humidity.
Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it.
Consult your authorized dealer for help, or else it may cause fire, electric shock and
breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it.
Wipe it with a soft cloth that has been slightly dampened in a mild soap and water
solution.
When lightning, do not touch power plug, it may cause an electric shock.
Do not install this phone in an ill-ventilated place. You are in a situation that
could cause bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for preventing
accidents.

13
5 Overview
5.1 Overview
The i56A is a 10.1 inch indoor station, built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi,
integrated with Micro USB and TF interface. Based on Android 9.0 operating system, the
interface operation is smooth and intelligent. It is mainly used in residential area, villa,
office buildings and other places for receiving calling and communicating through the
door phone and open the door remotely. It can provide reliable security assurance and
the easy access control service for the users, creating a safe and comfortable living
environment.
In order to help some users who are interested to read every detail of the product, this
user manual is provided as a user’s reference guide. Still, the document might not be up
to date with the newly release software, so please kindly download updated user manual
from Fanvil website, or contact with Fanvil support if you have any question using i56A.
5.2 Product Introduction
5.2.1 i56A Physical specifications
1) Panel description

14
Picture 1 -Panel description
2) Interface description
There are some interfaces on the back of the device for connecting power supply, alarms
etc. The connections are as follows:

15
Picture 2 -Interface Description
Table 1 - Interface Description
3) External device connection diagram

16
Picture 3 -External device connection diagram

17
6 Install Guide
6.1 Use PoE or external Power Adapter
I56A, called as ‘the device’ hereafter, supports two power supply modes, power supply
from external power adapter or over Ethernet (PoE) complied switch.
PoE power supply saves the space and cost of providing the device additional power
outlet. With a PoE switch, the device can be powered through a single Ethernet cable
which is also used for data transmission. By attaching UPS system to PoE switch, the
device can keep working at power outage just like traditional PSTN telephone which is
powered by the telephone line.
For users who do not have PoE equipment, the traditional power adaptor should be used.
If the device is connected to a PoE switch and power adapter at the same time, the
power adapter will be used in priority and will switch to PoE power supply once it fails.
Please use the power adapter supplied by Fanvil and the PoE switch met the
specifications to ensure the device work properly.

18
6.2 Installation（two models）
Picture 4 -Equipment Support
Model 1. Wall-mounted Installation
Step 1. Install wall bracket
Without 86 embedded box in the wall
A. According to the position of the cable in the wall, dig out a square hole
(height*width*depth=65.5*50.5*50mm) that can accommodate all cables.
B. Align the square hole of the wall bracket with the hole digged out before, then mark
the two fixation holes through bracket on the wall.
C. Take down the bracket, using an electric drill to make the two fixation holes on the
wall,then insert the two screw fixing seats provided.
D. Fix the wall bracket on the wall with two TA4*30 screws.
Picture 5 -Wall Mount 1
With 86 embedded box in the wall
A. Make sure all cables in the embedded box .

19
B. Fix the wall bracket on the 86 embedded box with two PM4*16mm screws.
Picture 6 -Wall Mount 2
Step 2. Connect peripherals
A. If you need to connect other input and output devices, please connect to the host
through the cable.
Step 3. Power on the device. If it is working properly, align the slot on the rear side of
the panel with the pin on the wall bracket and slide the host down to complete the
installation.
Picture 7 - Connecting to the Device
Model 2. Desktop Installation
Align the slot on the rear side of the panel with the pin on the desktop bracket and slide