Fanvil i12-02 User manual

Fanvil Technology Co., Ltd
HQ Add: Level 3, Block A, Gaoxinqi Building,Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEA Tel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 1

i12 IP Intercom User Manual
Single button Dual button

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 2
Safety Notices
1. Please use the specified power adapter. If special circumstances need to use the power adapter
provided by other manufacturers, please make sure the voltage and current provided in accordance
with the requirements of this product, meanwhile, please use the safety certificated products,
otherwise may cause fire or get an electric shock.
2. When using this product, please do not damage the power cord, or forcefully twist itǃStretch pull or
banding, and not to be under heavy pressure or between items, Otherwise may cause the power cord
damage, thus lead to fire or get an electric shock.
3. Before use, please confirm the temperature and environment humidity suitable for the product work.
(Move the product from air conditioning room to natural temperature, which may cause this product
surface or internal components produce condense water vapor, please open power use it after waiting
for this product is natural drying).
4. Non-technical staff not remove or repair, improper repair or may cause electric shock, fire or
malfunction, etcˈWhich can lead to injury accident, and also can cause your product damage.
5. Do not use fingers, pins, wire and other metal objects, foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which even cause electric shock and injury accident.
If any foreign body or objection falls into the product please stop usage.
6. Please do not discard the packing bags or stored in places where children could reach, if children
trap his head with it, may cause nose and mouth blocked, and even lead to suffocation.
7. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
8. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 3
Directory
A. PRODUCT INTRODUCTION ............................................................................................................ 5
1. APPEARANCE OF THE PRODUCT .............................................................................................................. 5
2. BUTTON DESCRIPTION ......................................................................................................................... 5
B. START USING.................................................................................................................................... 5
1. CONNECTING THE POWER SUPPLY AND THE NETWORK .................................................................................. 5
(1) Connecting network ............................................................................................................... 5
(2) Interface specification ............................................................................................................ 6
a) Schematic diagram of peripherals........................................................................................... 6
b) Interface specification ............................................................................................................ 7
c) Port instructions..................................................................................................................... 9
2. QUICK SETTING ............................................................................................................................... 10
C. BASIC OPERATION .......................................................................................................................... 11
1. ANSWER A CALL .............................................................................................................................. 11
2. CALL............................................................................................................................................. 11
3. END CALL....................................................................................................................................... 11
4. CALL RECORD.................................................................................................................................. 11
D. PAGE SETTINGS........................................................................................................................... 12
1. BROWSER CONFIGURATION ................................................................................................................ 12
2. PASSWORD CONFIGURATION .............................................................................................................. 12
3. CONFIGURATION VIA WEB................................................................................................................. 13
(1) BASIC ................................................................................................................................... 13
a) STATUS ................................................................................................................................. 13
b) WIZARD ............................................................................................................................... 14
c) CALL LOG.............................................................................................................................. 16
d) LANGUAGE........................................................................................................................... 16
e) TIME&DATE.......................................................................................................................... 17
(2) NETWORK ............................................................................................................................ 18
a) WAN .................................................................................................................................... 18
b) LAN...................................................................................................................................... 21
c) QoS&VLAN........................................................................................................................... 22
d) WEB FILTER .......................................................................................................................... 24
e) FIREWALL ............................................................................................................................. 25

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 4
f) VPN...................................................................................................................................... 26
g) SECURITY ............................................................................................................................. 27
(3) VOIP..................................................................................................................................... 28
a) SIP ....................................................................................................................................... 28
b) STUN.................................................................................................................................... 31
(4) INTERCOM ........................................................................................................................... 33
a) FUNCTION KEY ..................................................................................................................... 33
b) AUDIO.................................................................................................................................. 35
c) FEATURE .............................................................................................................................. 36
d) MCAST ................................................................................................................................. 38
e) Action URL ........................................................................................................................... 41
(5) SAFEGUARDING ................................................................................................................... 42
(6) MAINTENANCE..................................................................................................................... 45
a) AUTO PROVISION ................................................................................................................. 45
b) SYSLOG ................................................................................................................................ 47
c) GONFIG................................................................................................................................ 48
d) UPDATE................................................................................................................................ 49
e) ACCESS................................................................................................................................. 49
f) REBOOT ............................................................................................................................... 50
(7) LOGOUT ............................................................................................................................... 50
E. APPENDIX ...................................................................................................................................... 51
1. TECHNICAL PARAMETERS.................................................................................................................... 51
2. BASIC FUNCTIONS ............................................................................................................................ 52
3. SCHEMATIC DIAGRAM ....................................................................................................................... 52
4. THE RADIO TERMINAL CONFIGURATION NOTICE ........................................................................................ 53
5. THE OTHER FUNCTION SETTINGS........................................................................................................... 54

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 5
A. Product introduction
This product is a fully digital network intercom equipment, its core part adopts mature VOIP
solutions (Broadcom 1190), the performance is stable and reliable; the digital full duplex hands-free,
voice loud and clear; the keys feel comfortable, simple installation, appearance, durable, low power
consumption.
1. Appearance of the product
2. Button description
Buttom
Description
Function
programmable
keys
Ca
n be set to a variety of functions, in order to meet the needs of
different occasions
B. Start Using
Before you start to use equipment, please make the following installation:
1. Connecting the power supply and the network
(1) Connecting network
In prior to this step, please check if your network can work normally and have capacity of broadband
internet access.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 6
zBroadband Router
Connect one end of the network cable to the intercom WAN port, the other end is connected to
your broadband router’s LAN port, so that the completion of the network hardware connections. In
most cases, you must configure your network settings to DHCP mode. Please refer to the detailed
setting ways: D, 3, (2), a) WAN.
zNo Broadband Router
Connect one end of the network cable to the intercom WAN port, the other end is connected to
the broadband modem to your LAN port, so that the completion of the network hardware
connections. In most cases, if you are using the cable broadband, you must configure your network
settings to DHCP mode; if you are using the ADSL, you must configure your network settings to PPPoE
mode. Please refer to the detailed setting ways: D, 3, (2), a) WAN.
(2) Interface specification
a) Schematic diagram of peripherals

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 7
b) Interface specification
zExpansion board interface
[Notice] Press “#”key for 3 seconds, the controller will report it IP number by itself.
zMotherboard interface
[Notice]LAN port Support two modes:
Routing mode (It can assign IP Address to LAN port the via the DHCP for each connected device)
Bridge Mode (LAN port and WAN port are in the same network segment)

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 8
zPort description
Port
Description
Feature
Picture
CN1
DC Power Input port
Input Range:+9~+16V DC
(Notice
: Plus-n-Minus connection of the Power)
CN6
WAN port
10M/100M Adaptive Ethernet port, connec
ted to the network
CN7
LAN Port
10M/100M Adaptive Ethernet port, connected to the
computer(which can be configured to routing mode, or to bridge
mode)
J9
External Active
Speakers port
One is the audio signal line, one is the GND line(Please connect to
the GND line, otherwise there will be noise)
J6
Audio Recording
output port
By mixing equipment and remote call voice output.
One is the audio signal line, one is the GND line(Please connect to
the GND line, otherwise there will be noise)
Key1/key2
/
key3
DSS key port
(programmable keys)
Function keys. Can be defined hot keys, function keys(such as
hanging up, hands
-free), multicast keys
J11
Short circuit output
control Port
Used to control electric locks, alarm lamp and so on
J12
Short circui
t Input
detection Port
Used to connect to infrared detector, magnetic switch, vibration
sensor and other input devices
K3
Tamper switch
To prevent the remove of host.
Need to be reset by serve or web after the alarm ring.
J10
Status indicator light
p
ort
For an external status instructions (calling, ringing,
network/registered)

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 9
c) Port instructions
zExternal Active Speakers
zAudio Recording output port
zTwo short circuit output port
¾NO: Under the idle state is disconnected (normally open).
¾COM: Contactor of the Relay (middle).
¾NC: Under the idle state is connected (normally close)

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 10
zTwo short circuit input port
zStatus lamp interface
2. Quick Setting
The product provides a rich and complete function and parameter setting; users may need to
have a network with SIP protocol in order to understand the related knowledge on behalf of all the
significance of the parameters. In order to high quality voice service and low cost advantage, allowing
users to enjoy the facility brought fast, especially in the listed in this section the basic and necessary to
set options users can quickly get started, no without understanding the complicated SIP protocol.
In this step, please confirm the Internet broadband access can be normal operation, and
complete the connection to the network hardware. The intercom default for DHCP mode.
¾A long press # key 3 seconds, automatic voice playing device's IP address, or use the
"iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.
¾Log on to the WEB device configuration.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 11
¾In a SIP page configuration service account, user name, parameters that are required for server
address register.
¾You can settings DSS key in the Webpage(functions key settings -> function key).
¾You can settings function parameters in the Webpage (Intercom-> feature).
C. Basic operation
1. Answer a call
When calling come, the device automatically answer, in cancel automatic answer and settings
automatic answer time, will hear the bell in the set time, automatic answer after a timeout.
2. call
Configuration shortcut as hot key and setup a number, then press shortcut can call the configured
number immediately.
3. End call
Enable Release key hang up to end call.
4. Call record
The device provides 300 call recording, when the storage space is exhausted, will cover the first call
records. When the device is powered down or reboot, call records will be removed.
You can view the three call records in the Webpage (Basic->call log)

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 12
D. Page settings
1. Browser configuration
When the device and your computer successfully connected to the network, the on browsers
enter the IP address of the device. You can see the Webpage management interface the login screen.
Enter the user name and password and click [logon] button to enter the settings screen.
After configuring the equipment, remember to click SAVE under the Maintenance tab. If this is
not done, the equipment will lose the modifications when it is rebooted.
2. Password Configuration
There are two levels of access: root level and general level. A user with root level access can
browse and set all configuration parameters, while a user with general level can set all configuration
parameters except server parameters for SIP.
zDefault user with general level:
Username: guest
Password: guest
zDefault user with root level:
Username: admin
Password: admin

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 13
3. Configuration via WEB
(1) BASIC
a) STATUS
Status
Field Name
Explanation
Network
Shows the configuration information for WAN and LAN port, including connection
mode of WAN port (Static, DHCP, PPPoE),MAC address, IP address of WAN port and LAN
port, DHCP server, status for LAN port (ENABLED or DISABLED).
Default
Static IP: 192.168.1.128
Accounts
Shows the phone numbers and registration status for the 2 SIP LINES and 1 IAX2 server.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 14
b) WIZARD
Wizard
Field Name
Explanation
Select the appropriate network mode. The equipment supports three network modes:
Static IP mode
The parameters of a Static IP connection must be provided by your ISP.
DHCP mode
˖
In this mode, network parameter information will be obtained automatically from a
DHCP server.
PPPoE mode
˖
In this mode, you must enter your ADSL account and password.
Static IP mode is selected;
Click Next to go to Quick SIP Settings,
Click Back to return to the Wizard
screen.
Static IP address
Please enter the Static IP address
Subnet Mask
Please enter the Subnet Mask
IP Gateway
Please enter the IP Gateway
DNS Domain
Set the DNS domain suffix. When the user enter the domain name DNS address
cannot be resolved, the domain equipment to resolve in the domain name.
Primary DNS
Please enter the Primary DNS server address
Secondary DNS
Please enter the Secondary DNS server address

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 15
Field Name
Explanation
Quick SIP Settings
Display Name
The name shown in caller ID
Server Address
SIP server address either IP address or URI
Server Port
SIP server port (usually 5060)
User
Login name or Authentication ID
DŽ
Password
SIP password
SIP User
Phone number
Enable
Registration
Submits registration information. Normally checked
Displays detailed information for manual configuration.
After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return
to the Wizard screen. Click Next to go to the Summary screen.
If PPPoE is selected, this screen will appear. Enter the information provided by the ISP. Click Next to go
to Quick SIP Setting. Click Back to return to the Wizard screen.
Click Finish button to save settings and reboot. After the reboot, SIP calls can be made.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 16
c) CALL LOG
Outgoing call logs can be seen on this page
Call log
Field Name
Explanation
Start time
Start time of the outgoing call
Duration
Duration of the outgoing call
Dialed calls
Account, protocol, and line of the outgoing call
Type
The call records of type
d) LANGUAGE
Set the current language.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 17
e) TIME&DATE
TIME&DATE
Field Name
Explanation
System Current Time
Display the current time
SNTP Settings
Enable SNTP
Enable or Disable SNTP
DHCP Time
If this is enabled, equipment will synchronize time with DHCP server
Primary Server
IP address of Primary SNTP Server
Secondary
Server
IP address of Secondary SNTP Server
Time zone
Local Time Zone

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 18
Field Name
Explanation
Resync Period
Time between resync to SNTP server. Default is 60 seconds.
12
-Hour Clock
If checked, clock is 12 hour mode. If unchecked, 24 hour mode. Default is 24 hour
mode.
Date Format
Specify the date format. Fourteen different formats are available.
Daylight Saving Time Settings
Enable
Enable daylight saving time
Offset(minutes)
DST offset. Default is 60 minutes
Month
Start and end month for DST
Week
Start and end week for DST
Day
Start and end day for DST
Hour
Start and end hour for DST
Minute
Start and end minute for DST
Manual Time Settings
Enter the values for the current year, month, day, hour and minute. All values are required.
Be sure to disable SNTP service before entering manual time and date.
(2) NETWORK
a) WAN

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 19
WAN
Field Name
Explanation
Active IP address
The current IP address of the equipment
Current subnet
mask
The current Subnet Mask
Current IP
g
ateway
The current Gateway IP address
MAC address
The MAC address of the equipment
MAC Timestamp
Get the MAC address of time.
Select the appropriate network mode. The equipment supports three network modes:
Static
Network parameters must be entered manually and will not change. All parameters
are provided by the ISP.
DHCP
Network parameters are provided automatically by a DHCP server.
PPPoE
Account and Password must be input manually. These are provided by your ISP.

Fanvil Technology Co., Ltd
HQ Add: Level 3, BlockA, Gaoxinqi Building, Anhua Industrial Park, Qianjin 1 Road, 35th District, Bao'An, Shenzhen, 518101 P.R. China
Shenzhen Tel: [phone] Fax: [phone] Suzhou Tel: [phone] SEATel: [phone]
Email:[e-mail]@fanvil.com BeijingTel:[phone] - 20
Field Name
Explanation
If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.
Static IP
address
Please enter the Static
IP address
Subnet mask
Please enter the Subnet Mask
Gateway
Please enter the IP Gateway
DNS Domain
Set the DNS domain suffix. When the user enter the domain name DNS address cannot
be resolved, the domain equipment to resolve in the domain name.
Primary DNS
Please enter the Primary DNS server address
Secondary DNS
Please enter the Secondary DNS server address
If PPPoE is chosen, the screen below will appear. Enter values provided by the ISP.
Service Name
PPPoE Service name, Usually the default value.
User
ADSL user account
Password
ADSL password
After entering the new settings, click the APPLY button. The equipment will save the new settings and
apply them. If a new IP address was entered for the
equipment
, it must be used to login to the phone
after clicking the APPLY button.
User
802.1X user account
Password
802.1X password
Enable 812.1X
Open/Close 812.1X