Fanvil i23S User manual

SIP Audio Door Phone i23S
USER
MANUAL
V1.0
www.fanvil.com

Document
VER Firmware VER Explanation Time
V1.0 2.1.1.3445 Initial issue 20180208

Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by
other manufacturers under special circumstances, please make sure that the voltage and
current provided is in accordance with the requirements of this product, meanwhile, please use
the safety certificated products, otherwise may cause fire or get an electric shock.
2. When using this product, please do not damage the power cord either by forcefully twist it,
stretch pull, banding or put it under heavy pressure or between items, otherwise it may cause
damage to the power cord, lead to fire or get an electric shock.
3. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which
may cause this product surface or internal components produce condense water vapor, please
open power use it after waiting for this product is natural drying).
4. Please do not let non-technical staff to remove or repair. Improper repair may cause electric
shock, fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
5. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It
may cause current through the metal or foreign body, which may even cause electric shock or
injury accident. If any foreign body or objection falls into the product please stop using.
6. Please do not discard the packing bags or store in places where children could reach, if
children trap his head with it, may cause nose and mouth blocked, and even lead to
suffocation.
7. Please use this product with normal usage and operating, in bad posture for a long time to use
this product may affect your health.
8. Please read the above safety notices before installing or using this phone. They are crucial for
the safe and reliable operation of the device.

Directory
A Product introduction.................................................................................................................................. 6
1. Appearance of the product................................................................................................................. 6
2. Description ........................................................................................................................................... 6
B Start Using................................................................................................................................................... 7
1. Confirm the connection ...................................................................................................................... 7
1)Power, Electric Lock, Indoor switch port .......................................................................................... 7
2)Driving mode of electric-lock(Default in Passive mode) ................................................................. 7
3)Wiring instructions............................................................................................................................... 8
2. Quick Setting........................................................................................................................................ 9
C Basic operation........................................................................................................................................... 9
1. Answer a call........................................................................................................................................ 9
2. Call......................................................................................................................................................... 9
3. End call ............................................................................................................................................... 10
4. Open the door operation................................................................................................................... 10
E Page settings............................................................................................................................................. 11
1. Browser configuration ...................................................................................................................... 11
2. Password Configuration................................................................................................................... 11
3. Configuration via WEB...................................................................................................................... 12
(1)System................................................................................................................................................ 12
a)Information...............................................................................................................12
b)Account....................................................................................................................12
c)Configurations..........................................................................................................13
d)Upgrade...................................................................................................................14
e)Auto Provision............................................................................................................................14
f)FDMS............................................................................................................................................17
g)Tools.............................................................................................................................................18
(2)Network............................................................................................................................................... 20
a)Basic............................................................................................................................................20
b)Advanced.................................................................................................................21
c)VPN..............................................................................................................................................23
(3)Line ..................................................................................................................................................... 24
a)SIP................................................................................................................................................24
b)Basic Settings..........................................................................................................29
c)Dial Peer ..................................................................................................................30
(4)EGS Setting........................................................................................................................................ 32
a)Features......................................................................................................................................32
b)Audio............................................................................................................................................35

c)Video........................................................................................................................36
d)MCAST........................................................................................................................................37
e)Action URL.................................................................................................................................40
f)Time/Date....................................................................................................................................40
(5)EGS Access ....................................................................................................................................... 41
(6)EGS Logs............................................................................................................................................ 44
(7)Door Lock........................................................................................................................................... 44
(8)Function Key...................................................................................................................................... 45
(9)Alert..................................................................................................................................................... 47
E Appendix.................................................................................................................................................... 48
1. Technical parameters........................................................................................................................ 48
2. Basic functions.................................................................................................................................. 49
3. Schematic diagram............................................................................................................................ 50
F Other instructions..................................................................................................................................... 50
1. Open door modes.............................................................................................................................. 50
2. Management of card.......................................................................................................................... 50

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A.Product introduction
i23S SIP door phone is a full digital network door phone, with its core part adopts mature
VoIP solution (Broadcom chip), stable and reliable performance, hands-free adopting
digital full-duplex mode, voice loud and clear, generous appearance, solid durable, easy for
installation, comfortable keypad and low power consumption.
i23S SIP door phone supports entrance guard control, voice intercom, RFID/IC card and
keypad remote to open the door.
1. Appearance of the product
2. Description
Buttons and icons Description Function
Numeric
keyboard Input password to open the door or to call.
Programmable
key Can be set to a variety of functions, in order to meet the needs of different occasions
Card reader area Use RFID/IC Cards to open the door
Lock Status Door unlocking: On
Door locking: Off
Call status Standby: Off Call Holding: Blink with 1s
Calls: On
Ring status Standby: Off
Ringing: On

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Network/SIP
Registration
Network error: Blink with 1s
Network running: Off
Registration failed: Blink with 3s
Registration succeeded: On
B.Start Using
Before you start to use the equipment, please make the following installation.
1. Confirm the connection
Confirm whether the equipment of the power cord, network cable, electric lock control line
connection and the boot-up is normal. (Check the network state of light)


Power, Electric Lock, Indoor switch port
There are 2 power supply options: 12V/DC or POE (Powered By Ethernet). PIN 1 (+12V)
and PIN 2 (VSS) connected to the power supply. PIN3/4/5 used to connect the electric lock, only
2 of them (NC and COM, or NO and COM) will be connected usually, depending on the type of
electric lock. PIN6/7 used to connect indoor switch which control the open/lock of electric lock.
CN7
1234567
+12V VSS NC COM NO S_IN S_OUT
12V 1A/DC Electric-lock switch Indoor switch

Driving mode of electric-lock(Default in Passive mode)
Driving mode of electric-lock decides whether the electric-lock use an independent power supply.
The independent power supply will be required in passive mode, while electric-lock will be
powered by i31S in active mode.
Ǐ
Note
ǐ
When the device is in active mode, it can drive 12V/650mA switch output maximum, to
which a standard electric-lock or another compatible electrical appliance can be connected.
zWhen using the active mode, it is 12V DC in output.
zWhen using the passive mode, output is short control (normally open mode or normally close
mode).
Jumper in passive mode
Jumper in active mode

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

Wiring instructions
I23S use a relay to control the state of electric-lock, before that, the electric-lock must be powered
correctly. There are 3 contacts of the relay:
zNO: Normally Open Contact.
zCOM: Common Contact.
zNC: Normally Close Contact.
Driving Mode Electric lock Jumper
port Connections
Activ
ePassiv e
No
electricity
when open
When the
power to
open
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¥¥
¥¥
¥¥

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2. Quick Setting
The product provides a completed function and parameter settings. To understand all
meaning of parameters well, it is better for users to have knowledge of network and SIP
protocol. In order to make users enjoy the high-quality voice service and low-cost advantage
immediately, here we list some basic but compulsory setting options in this section. Users can
use it without understanding such complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normally
operated and complete the connection of the network hardware. The product factory network
mode is DHCP. Thus, only the equipment is connected with DHCP network environment that
network can be automatically connected.
¾Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice.
Or use the "iDoorPhoneNetworkScanner.exe" software to find the IP address of the device.
(Download address http://download.fanvil.com/tool/iDoorPhoneNetworkScanner.exe )
¾Note: Waiting for 30s to run the device when it is power on.
¾Log in to the WEB device configuration.
¾In a Line page configuration service account, user name, parameters that are required for
server address register.
¾You can set DSS key in the Function key page.
¾You can set Door Phone parameters in the Webpage (EGS Setting-> Features).
C.Basic operation
1. Answer a call
By default, the incoming call will be answered automatically without any ringing. User MAY
want to hear ring before answer the incoming call. This could be configured under EGS
setting -> Features -> Basic Settings -> AutoAnswer timeout. This parameter is the ringing
time. Auto answered could be disabled under EGS setting -> Features -> Basic settings ->
Enable auto Answer.
2. Call
There are 2 options to place a call:
1) Press * to enter dialing mode, then type in the number and press * to send the call

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immediately.
Here the feature of “pressing * to send the call” could be disabled by the option “press * to send”
under EGS setting -> Features -> Basic Settings
Another 2 important options are “dial Fixed Length to Send” and “send Length”. When user is
typing in the number under dialing mode on keypad, device will check the length of number after
every new digit was typed. Once the length matches the parameter “send Length”, the number
will be called immediately. If this feature is disabled, user will need to wait “auto dial out time”
seconds before the call is sending out.
2) By pressing the DSS key, the preconfigured number will be called. The option is under
Function Key -> Function Key settings. The type is hot key, subtype is Speed dial. There are
2 numbers available here, the number 1 will be called first, if number 1 is not answered, the
call will be transferred to number2.
3. End call
The key “#” is used to end the active call. There are another 2 important features:
1) Release the processing call
2) Reject the incoming call when it’s ringing
4. Open the door operation
There are seven options to open the door:
1)In idle state, Input “local password” on the keyboard to open the door, it could be configured
under EGS Setting -> Feature -> Local Password.
2) Open with remote password. Make a call to the owner, the owner enters the remote password
to open the door. “remote password” could be configured under EGS setting -> Feature ->
Remote Password.
3) Open withAccess code. The owner makes a call to the access control, the access control will
answer the call automatically. Then owner enter the “access code” on his keypad to open the door.
The owner’s number and access code are configured under EGS Access ->Access Table & Add
Access rule.
4) Swipe the RFID/IC cards to open the door. Before user can use the card, it must be added
under EGS Access -> Access Table.
5) By pressing the indoor switch to open the door. The indoor switch must be connected correctly
according to the section 1.
6) Private access code to open the door.
The private access code could be configured under EGS Access ->Access Table &Add
Access Rule. To open door with private access code, user enter “location code” + “*” +
“Access Code”. For example, the location code is 1, andAccess code is 123, User enter
“1*123#” to open the door.
NOTE: ended with “#” to send the code immediately.
7) Active URL control command to open the door.

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URL is
“http://user:pwd@host/cgi-bin/ConfigManApp.com?key=F_LOCK&code=openCode”
a. User and pwd is Web the user name and password.
b. “openCode” is the remote-control code to open the door.
Example: “http://admin:admin@172.18.3.25/cgi-bin/ConfigManApp.com?key=*”
If access code is input correctly, the device will play sirens sound to prompt access control
and the remote user, while user input the incorrect code, the device will play low-frequency short
chirp.
If password is input successfully, then high-frequency sirens sound will follow by. If password is
input incorrectly, high-frequency short chirp will follow by.
When door is open , the device will play sirens sound to prompt.
D.Page settings
1. Browser configuration
When the device and your computer are successfully connected to the network, enter the
IP address of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login
interface of the web page management.
Enter the user name and password and click the [logon] button to enter the settings
screen.
2. Password Configuration
There are two levels of access: root level and general level. A user with root level access
can browse and set all configuration parameters, while a user with general level can set all
configuration parameters except server parameters for SIP.
zDefault user with general level: The default is not set, are free to add.
zDefault user with root level:
User name: admin
Password: admin

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3. Configuration via WEB
(1)System
a) Information
Information
Field Name Explanation
System
Information Display equipment model, hardware version, software version, uptime, Last uptime and MEMinfo.
Network Shows the configuration information for WAN port, including connection mode of
WAN port (Static, DHCP, PPPoE), MAC address, IP address of WAN port.
SIP Accounts Shows the phone numbers and registration status for the 2 SIP LINES.
b) Account

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Through this page, user can add or remove users depends on their needs and can modify
existing user permission.
Account
Field Name Explanation
Change Web Authentication Password
You Can modify the login password to the account
Add New User
You can add new user
User Accounts
Show the existing user information
c) Configurations

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Configurations
Field Name Explanation
Export
Configurations Save the equipment configuration to a txt or xml file. Please note to Right click on the choice and then choose “Save LinkAs.”
Import
Configurations Browse to the config file, and press Update to load it to the equipment.
Reset to factory
defaults This will restore factory default and remove all configuration information.
d) Upgrade
Upgrade
Field Name Explanation
Software upgrade
Browse to the firmware, and press Update to load it to the equipment.
e) Auto Provision

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Auto Provision
Field Name Explanation
Common Settings

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Current
Configuration
Version
Show the current config file’s version. If the version of configuration
downloaded is higher than this, the configuration will be upgraded. If the
endpoints confirm the configuration by the Digest method, the
configuration will not be upgraded unless it differs from the current
configuration
General
Configuration
Version
Show the common config file’s version. If the configuration downloaded
and this configuration is the same, the auto provision will stop. If the
endpoints confirm the configuration by the Digest method, the
configuration will not be upgraded unless it differs from the current
configuration.
CPE Serial
Number Serial number of the equipment
Authentication
Name Username for configuration server. Used for FTP/HTTP/HTTPS. If this is blank the phone will use anonymous
Authentication
Password Password for configuration server. Used for FTP/HTTP/HTTPS.
Configuration File
Encryption Key Encryption key for the configuration file
General
Configuration File
Encryption Key Encryption key for common configuration file
Save Auto
Provision
Information
Save the auto provision username and password in the phone until the
server url changes
DHCP Option
Option Value The equipment supports configuration from Option 43, Option 66, or a
Custom DHCP option. It may also be disabled.
Custom Option
Value Custom option number. Must be from 128 to 254.
SIP Plug and Play (PnP)
Enable SIP PnP
If this is enabled, the equipment will send SIP SUBSCRIBE messages to a
multicast address when it boots up.Any SIP server understanding that
message will reply with a SIP NOTIFY message containing the Auto
Provisioning Server URL where the phones can request their configuration.
Server Address PnP Server Address
Server Port PnP Server Port
Transportation
Protocol PnP Transfer protocol – UDP or TCP
Update Interval Interval time for querying PnP server. Default is 1 hour.

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Static Provisioning Server
Server Address Set FTP/TFTP/HTTP server IP address for auto update. The address can
be an IP address or Domain name with subdirectory.
Configuration File
Name Specify configuration file name. The equipment will use its MAC ID as the config file name if this is blank.
Protocol Type Specify the Protocol type FTP, TFTP or HTTP.
Update Interval Specify the update interval time. Default is 1 hour.
Update Mode 1. Disable – no update 2. Update after reboot – update only after reboot.
3. Update at time interval – update at periodic update interval
TR069
Enable TR069 Enable/Disable TR069 configuration
Enable TR069
Warning Tone Enable/Disable TR069 warning tone
ACS Server Type Select Common or CTC ACS Server Type.
ACS Server URL ACS Server URL.
ACS User User name for ACS.
ACS Password ACS Password.
TLS Version Select the TLS transport layer security protocol version, in accordance with
the service version
INFORM Sending
Period Time between transmissions of “Inform” Unit is seconds.
STUN Server Addr Set STUN Server IP address
STUN Enable Enable/Disable STUN
f) FDMS

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FDMS Settings
Enable FDMS Enable/Disable FDMS configuration
FDMS Interval The time to send sip Subscribe information to the FDMS server is on a
regular basis. Unit is seconds
Doorphone Info Settings
Community Name The name of the community where the device is installed
Building Number The name of the building where the equipment is installed
Room Number The name of the room where the equipment is installed
g) Tools

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Syslog provide a client/server mechanism for the log messages which is recorded by the
system. The Syslog server receives the messages from clients and classifies them based on
priority and type. Then these messages will be written into a log by rules which the administrator
has configured.
There are 8 levels of debug information.
Level 0: emergency; System is unusable. This is the highest debug info level.
Level 1: alert;Action must be taken immediately.
Level 2: critical; System is probably working incorrectly.
Level 3: error; System may not work correctly.
Level 4: warning; System may work correctly but needs attention.
Level 5: notice; It is the normal but significant condition.
Level 6: Informational; It is the normal daily messages.
Level 7: debug; Debug messages normally used by system designer. This level can only be
displayed via telnet.
Tools
Field Name Explanation
Syslog
Enable
Syslog Enable or disable system log.
Server
Address System log server IP address.
Server Port System log server port.
APP Log
Level Set the level of APP log.
SIP Log Level Set the level of SIP log.
Network Packets Capture
Capture a packet stream from the equipment. This is normally used to troubleshoot problems.
Auto Reboot Setting
Configure the restart mode and restart time of the device and restart it to restore the device to its
best state.
Reboot Phone

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Some configuration modifications require a reboot to become effective. Clicking the Reboot
button will lead to reboot immediately.
Note: Be sure to save the configuration before rebooting.
(2)Network
a) Basic
Field Name Explanation
Network Status
IP The current IP address of the equipment
Subnet mask The current Subnet Mask
Default
gateway The current Gateway IP address
MAC The MAC address of the equipment