Fanvil i55A User manual

Software Version: 2.6
Release Date:2022/07/15
i55A&i55A-Z&i57A&i57A-Z
User Manual

I
Directory
Directory ................................................................................................................................................................I
1 Picture ............................................................................................................................................................. VI
2 Table .................................................................................................................................................................. X
3 Safety Instruction ......................................................................................................................................... 59
4 Overview ..........................................................................................................................................................60
4.1 Overview ............................................................................................................................................. 60
4.2 Packing Contents .............................................................................................................................. 61
5Install Guide ................................................................................................................................................... 62
5.1 Use PoE or external Power Adapter ..............................................................................................62
5.2 Installation ...........................................................................................................................................63
5.2.1 External Device Connection Diagram ........................................................................................63
6 Appendix Table ..............................................................................................................................................65
6.1 Appendix I - Icon ................................................................................................................................65
6.2 Appendix II - Application Icons ........................................................................................................68
6.3 Appendix III - Indicator Light ............................................................................................................70
6.4 Appendix IIII –LED Definition ........................................................................................................ 70
7Introduction to the User ..................................................................................................................................71
7.1 Instruction of Keypad ........................................................................................................................71
7.1.1 i55A&i55A-Z Key description ...................................................................................................71
7.1.2 i57A&i57A-Z Key description ...................................................................................................72
7.2 Screen Touch Instructions ...............................................................................................................72
7.3 Idle Screen ......................................................................................................................................... 73
7.4 Device Status .....................................................................................................................................74
7.5 Web Management .............................................................................................................................75
7.6 Network Configurations ....................................................................................................................76
7.7 SIP Configurations ............................................................................................................................ 76
8Basic Function ..................................................................................................................................................79
8.1 Making Phone Calls ..........................................................................................................................79
8.2 Answering Calls .................................................................................................................................80
8.2.1 Talking ........................................................................................................................................ 81
8.2.1.1 Voice Call......................................................................................................................... 81
8.2.1.2 Video Call ........................................................................................................................81
8.2.2 Make / Receive the Second Call .................................................................................................82
8.3 End of the Call ................................................................................................................................... 84

II
8.4 Open Door .......................................................................................................................................... 84
8.4.1 Door opening under standby .......................................................................................................84
8.4.2 Door opening setting in standby mode .......................................................................................84
8.4.3 Open the door during the call ..................................................................................................... 85
8.4.4 Door opening setting in call status ............................................................................................. 85
8.5 Monitor ................................................................................................................................................ 87
8.5.1 Configure on the device side ...................................................................................................... 87
8.6 Arming（Input Setting）.................................................................................................................. 89
8.6.1 Setting security mode ................................................................................................................. 89
8.6.2 Zone setting .................................................................................................................................90
8.6.3 View security log ........................................................................................................................ 91
8.7 SOS ..................................................................................................................................................... 92
8.8 Mute .....................................................................................................................................................92
8.8.1 Mute the call ............................................................................................................................... 93
8.8.2 Ringing Mute .............................................................................................................................. 93
8.9 Call Hold/Resume ............................................................................................................................. 94
8.10 DND ...................................................................................................................................................95
8.11 Call Forward .....................................................................................................................................98
8.12 Call Waiting .................................................................................................................................... 100
8.13 Dial-up Query .................................................................................................................................101
8.14 Auto-Answering ............................................................................................................................. 101
8.15 Anonymous Call ............................................................................................................................ 102
8.15.1 Anonymous Call .....................................................................................................................102
8.15.2 Ban Anonymous Call ............................................................................................................. 102
8.16 Hotline ............................................................................................................................................. 103
9Advance Function .......................................................................................................................................... 104
9.1 Intercom ............................................................................................................................................ 104
9.2 MCAST ..............................................................................................................................................104
9.3 Message ........................................................................................................................................... 105
9.3.1 SMS ...........................................................................................................................................106
9.3.2 MWI（Message Waiting Indicator）...................................................................................... 106
9.4 Hotspot ..............................................................................................................................................108
9.5 Record ...............................................................................................................................................110
9.5.1 Local Record .............................................................................................................................110
9.5.2 Server Record ........................................................................................................................... 111
9.5.3 SIP INFO Record ......................................................................................................................111
10 Device Settings ............................................................................................................................................. 112
10.1 Basic Settings ................................................................................................................................112

III
10.1.1 Language .................................................................................................................................112
10.1.2 Time & Date ........................................................................................................................... 113
10.1.3 Screen ..................................................................................................................................... 115
10.1.3.1 Brightness and backlight .............................................................................................116
10.1.3.2 Screen Saver ................................................................................................................116
10.1.4 Ring .........................................................................................................................................117
10.1.5 Voice Volume .........................................................................................................................117
10.1.6 Reboot .....................................................................................................................................117
10.2 Phone book .................................................................................................................................... 118
10.2.1 Local contact ...........................................................................................................................118
10.2.1.1 Add / Edit / Delete Contact .........................................................................................118
10.2.1.2 Add / Edit / Delete Group ...........................................................................................120
10.2.2 Block list .................................................................................................................................120
10.2.3 Cloud Phone Book ..................................................................................................................121
10.2.3.1 Configure Cloud Phone book ..................................................................................... 121
10.2.3.2 Downloading Cloud Phone book ................................................................................122
10.3 Call Log ...........................................................................................................................................123
10.4 Function Key .................................................................................................................................. 125
10.5 Wi-Fi ................................................................................................................................................ 126
10.6 Snap ................................................................................................................................................ 127
10.7 Advanced ........................................................................................................................................128
10.7.1 Line Configurations ................................................................................................................128
10.7.2 Network Settings .................................................................................................................... 129
10.7.2.1 Network Settings .........................................................................................................129
10.7.2.2 Web Server Type ........................................................................................................ 130
10.7.3 Set The Secret Key ................................................................................................................. 131
10.7.4 Maintenance ............................................................................................................................131
10.7.5 Factory Reset .......................................................................................................................... 134
11 Web Configurations .................................................................................................................................... 135
11.1 Web Page Authentication ............................................................................................................ 135
11.2 System >> Information .................................................................................................................135
11.3 System >> Account .......................................................................................................................135
11.4 System >> Configurations ........................................................................................................... 135
11.5 System >> Upgrade ......................................................................................................................136
11.6 System >> Auto Provision ........................................................................................................... 137
11.7 System >> Tools ........................................................................................................................... 137
11.8 System >> Reboot Device ...........................................................................................................137
11.9 Network >> Basic ..........................................................................................................................138

IV
11.10 Network >> Service Port ............................................................................................................138
11.11 Network >> Advanced ................................................................................................................138
11.12 Line >> SIP .................................................................................................................................. 139
11.13 Line >> SIP Hotspot ................................................................................................................... 144
11.14 Line >> Dial Plan .........................................................................................................................144
11.15 Line >> Action Plan .................................................................................................................... 147
11.16 Line >> Basic Settings ............................................................................................................... 147
11.17 Device settings >> Features ..................................................................................................... 148
11.18 Device settings >> Media Settings .......................................................................................... 152
11.19 Device settings >> MCAST .........................................................................................................154
11.20 Device setting >> Action ................................................................................................................154
11.21 Device settings >> Time/Date ...................................................................................................... 155
11.22 Device settings >> Time Plan ...................................................................................................156
11.23 Device settings >> Tone ............................................................................................................157
11.24 Device settings >> Advanced ................................................................................................... 157
11.25 Phonebook >> Contact .............................................................................................................. 158
11.26 Phonebook >> Cloud phonebook ............................................................................................ 158
11.27 Phonebook >> Call List ..............................................................................................................159
11.28 Phonebook >> Web Dial............................................................................................................160
11.29 Phonebook >> Advanced ..........................................................................................................160
11.30 Call Logs ...................................................................................................................................... 160
11.31 Function Key >> Function Key ................................................................................................. 160
11.32 Function Key >> Softkey ........................................................................................................... 162
11.33 Function Key >> Advanced .......................................................................................................162
11.34 Application >> Manage Recording .......................................................................................... 163
11.35 Security >> Web Filter ............................................................................................................... 163
11.36 Security >> Trust Certificates ................................................................................................... 164
11.37 Security >> Device Certificates ................................................................................................ 164
11.38 Security >> Firewall ....................................................................................................................165
11.39 Device Log >> Device Log ........................................................................................................166
11.40 Security settings ..........................................................................................................................166
12 Trouble Shooting ......................................................................................................................................... 170
12.1 Get Device System Information ..................................................................................................170
12.2 Reboot Device ............................................................................................................................... 170
12.3 Reset Device to Factory Default .................................................................................................170
12.4 Screenshot ..................................................................................................................................... 170
12.5 Network Packets Capture ............................................................................................................171
12.6 Export Debug Data ....................................................................................................................... 172

V
12.7 Common Trouble Cases ..............................................................................................................173

VI
1 Picture
Picture 1 - External Device ................................................................................................................63
Picture 2 - Device Connection ...........................................................................................................63
Picture 3 - Key description ................................................................................................................ 71
Picture 4 - Key description ................................................................................................................ 72
Picture 5 -Default home screen ..........................................................................................................73
Picture 6 - Device Status ................................................................................................................... 74
Picture 7 - WEB device status ............................................................................................................75
Picture 8 - Landing page ................................................................................................................... 75
Picture 9 - Device line SIP address and account information .......................................................... 77
Picture 10 -Device display name and port ........................................................................................ 78
Picture 11 -Web SIP registration ....................................................................................................... 78
Picture 12 -Dial number .................................................................................................................... 79
Picture 13 - Call number ....................................................................................................................80
Picture 14 - Answering calls .............................................................................................................. 80
Picture 15 - Talking interface .............................................................................................................81
Picture 16 - Device video interface ....................................................................................................82
Picture 17 -The second call interface ................................................................................................ 83
Picture 18 - Two way calling ..............................................................................................................83
Picture 19 - All door locks ................................................................................................................. 84
Picture 20 - Add door lock ................................................................................................................. 85
Picture 21 - Add the parameter setting diagram of access control equipment ................................. 86
Picture 22 - Page configuration .........................................................................................................86
Picture 23 - Scanning monitoring equipment .................................................................................... 87
Picture 24 - Fill in monitoring equipment parameters ......................................................................88
Picture 25 - Configure device monitoring ......................................................................................... 88
Picture 26 -Switch security mode .......................................................................................................89
Picture 27 - Security settings ............................................................................................................. 90
Picture 28 - Web configuration .......................................................................................................... 90
Picture 29 - Defense zone setting .......................................................................................................91
Picture 30 - Arming log ......................................................................................................................91
Picture 31 - SOS parameter configuration ........................................................................................ 92
Picture 32 - Configure emergency number ........................................................................................ 92
Picture 33 - mute the call ................................................................................................................... 93
Picture 34 - Ringtone mute ................................................................................................................ 94
Picture 35 - Call hold .........................................................................................................................95
Picture 36 - Enable DND ...................................................................................................................96

VII
Picture 37 - DND setting interface .................................................................................................... 96
Picture 38 - DND timer ......................................................................................................................97
Picture 39 - DND Settings ..................................................................................................................97
Picture 40 - Line DND ....................................................................................................................... 98
Picture 41 - Select the line to set up call forwarding........................................................................ 99
Picture 42 - Page setting call forwarding ..........................................................................................99
Picture 43 - Call forwarding rendering ........................................................................................... 100
Picture 44 - Web call waiting setting ............................................................................................... 100
Picture 45 - Web call waiting tone setting ....................................................................................... 101
Picture 46 - Line 1 enables auto-answering ....................................................................................101
Picture 47 - Web page to start auto-answering ............................................................................... 102
Picture 48 - Enable Anonymous web page call ............................................................................... 102
Picture 49 - Page Settings blocking anonymous call ...................................................................... 103
Picture 50 - Hotline set up on web page ..........................................................................................103
Picture 51 - Web Intercom configure............................................................................................... 104
Picture 52 - Multicast Settings Page ................................................................................................105
Picture 53 - SMS ...............................................................................................................................106
Picture 54 - New Voice Message Notification ..................................................................................107
Picture 55 - Voice message interface ............................................................................................... 107
Picture 56 - Register SIP account ....................................................................................................108
Picture 57 - SIP hotspot server configuration ................................................................................. 109
Picture 58 - SIP hotspot client configuration .................................................................................. 109
Picture 59 - WEB local recording .................................................................................................... 110
Picture 60 - Web server recording ....................................................................................................111
Picture 61 - Web SIP info recording .................................................................................................111
Picture 62 - Device language setting ............................................................................................... 112
Picture 63 - Language setting on Web page .................................................................................... 113
Picture 64 - Set time & date on device .............................................................................................114
Picture 65 - Set time & date on web page ........................................................................................114
Picture 66 - Set screen parameters on device ...............................................................................116
Picture 67 - screen saver ...............................................................................................................117
Picture 68 - Local Phone book .......................................................................................................118
Picture 69 - Add New Contact ..........................................................................................................119
Picture 70 - Group List .................................................................................................................... 120
Picture 71 - Add blocklist .................................................................................................................121
Picture 72 - Web blocklist ................................................................................................................ 121
Picture 73 - Cloud phone book list .................................................................................................. 122
Picture 74 - Browsing Contacts in Cloud Phone book .................................................................123

VIII
Picture 75 - Call Log ........................................................................................................................124
Picture 76 - Filter call record types .................................................................................................124
Picture 77 - DSS LCD Screen Configuration .................................................................................. 125
Picture 78 - WIFI settings （ 1 ） ......................................................................................................126
Picture 79 - WIFI settings （ 2 ） ......................................................................................................127
Picture 80 - Snapshot Timeout ......................................................................................................... 127
Picture 81 - Snapshot picture display .............................................................................................. 128
Picture 82 - SIP address and account information ..........................................................................128
Picture 83 - DHCP network mode ................................................................................................... 129
Picture 84 - Static IP network mode ................................................................................................ 130
Picture 85 - The device configures the web server type .................................................................. 131
Picture 86 - Menu password and Settings ........................................................................................131
Picture 87 - Page auto provision Settings ........................................................................................132
Picture 88 - Reset to default .............................................................................................................134
Picture 89 -Web online upgrade ...................................................................................................... 136
Picture 90 - Reboot Device ........................................................................................................... 137
Picture 91 - Service Port Settings .................................................................................................... 138
Picture 92 - Dial plan settings ......................................................................................................... 144
Picture 93 - Custom setting of dial - up rules ..................................................................................145
Picture 94 - Dial rules table (1) .......................................................................................................146
Picture 95 - Dial rules table (2) .......................................................................................................146
Picture 96 - Action Plan ...................................................................................................................147
Picture 97 - Action URL ...................................................................................................................155
Picture 98 - Time plan ......................................................................................................................157
Picture 99 - Tone settings on the web .............................................................................................. 157
Picture 100 - Web cloud phone book Settings .................................................................................159
Picture 101 - IP Camera List ........................................................................................................... 163
Picture 102 - Web Filter settings ......................................................................................................163
Picture 103 - Web Filter settings ......................................................................................................163
Picture 104 - Certificate of settings ................................................................................................. 164
Picture 105 - Device certificate setting ............................................................................................164
Picture 106 - Network firewall Settings ........................................................................................... 165
Picture 107 - Firewall Input rule table .............................................................................................166
Picture 108 - Delete firewall rules .................................................................................................166
Picture 109 - Security settings（1）...............................................................................................167
Picture 110 - Security settings（2）............................................................................................... 167
Picture 111 - Screenshot .................................................................................................................. 171
Picture 112 - Web capture ................................................................................................................172

IX
picture 113 - Export Debug Data .....................................................................................................172