Fanvil i55A User manual

Software Version: 2.6
Release Date:2022/07/15
i55A&i55A-Z&i57A&i57A-Z
User Manual

I
Directory
Directory ................................................................................................................................................................I
1 Picture ............................................................................................................................................................. VI
2 Table .................................................................................................................................................................. X
3 Safety Instruction ......................................................................................................................................... 59
4 Overview ..........................................................................................................................................................60
4.1 Overview ............................................................................................................................................. 60
4.2 Packing Contents .............................................................................................................................. 61
5Install Guide ................................................................................................................................................... 62
5.1 Use PoE or external Power Adapter ..............................................................................................62
5.2 Installation ...........................................................................................................................................63
5.2.1 External Device Connection Diagram ........................................................................................63
6 Appendix Table ..............................................................................................................................................65
6.1 Appendix I - Icon ................................................................................................................................65
6.2 Appendix II - Application Icons ........................................................................................................68
6.3 Appendix III - Indicator Light ............................................................................................................70
6.4 Appendix IIII –LED Definition ........................................................................................................ 70
7Introduction to the User ..................................................................................................................................71
7.1 Instruction of Keypad ........................................................................................................................71
7.1.1 i55A&i55A-Z Key description ...................................................................................................71
7.1.2 i57A&i57A-Z Key description ...................................................................................................72
7.2 Screen Touch Instructions ...............................................................................................................72
7.3 Idle Screen ......................................................................................................................................... 73
7.4 Device Status .....................................................................................................................................74
7.5 Web Management .............................................................................................................................75
7.6 Network Configurations ....................................................................................................................76
7.7 SIP Configurations ............................................................................................................................ 76
8Basic Function ..................................................................................................................................................79
8.1 Making Phone Calls ..........................................................................................................................79
8.2 Answering Calls .................................................................................................................................80
8.2.1 Talking ........................................................................................................................................ 81
8.2.1.1 Voice Call......................................................................................................................... 81
8.2.1.2 Video Call ........................................................................................................................81
8.2.2 Make / Receive the Second Call .................................................................................................82
8.3 End of the Call ................................................................................................................................... 84

II
8.4 Open Door .......................................................................................................................................... 84
8.4.1 Door opening under standby .......................................................................................................84
8.4.2 Door opening setting in standby mode .......................................................................................84
8.4.3 Open the door during the call ..................................................................................................... 85
8.4.4 Door opening setting in call status ............................................................................................. 85
8.5 Monitor ................................................................................................................................................ 87
8.5.1 Configure on the device side ...................................................................................................... 87
8.6 Arming（Input Setting）.................................................................................................................. 89
8.6.1 Setting security mode ................................................................................................................. 89
8.6.2 Zone setting .................................................................................................................................90
8.6.3 View security log ........................................................................................................................ 91
8.7 SOS ..................................................................................................................................................... 92
8.8 Mute .....................................................................................................................................................92
8.8.1 Mute the call ............................................................................................................................... 93
8.8.2 Ringing Mute .............................................................................................................................. 93
8.9 Call Hold/Resume ............................................................................................................................. 94
8.10 DND ...................................................................................................................................................95
8.11 Call Forward .....................................................................................................................................98
8.12 Call Waiting .................................................................................................................................... 100
8.13 Dial-up Query .................................................................................................................................101
8.14 Auto-Answering ............................................................................................................................. 101
8.15 Anonymous Call ............................................................................................................................ 102
8.15.1 Anonymous Call .....................................................................................................................102
8.15.2 Ban Anonymous Call ............................................................................................................. 102
8.16 Hotline ............................................................................................................................................. 103
9Advance Function .......................................................................................................................................... 104
9.1 Intercom ............................................................................................................................................ 104
9.2 MCAST ..............................................................................................................................................104
9.3 Message ........................................................................................................................................... 105
9.3.1 SMS ...........................................................................................................................................106
9.3.2 MWI（Message Waiting Indicator）...................................................................................... 106
9.4 Hotspot ..............................................................................................................................................108
9.5 Record ...............................................................................................................................................110
9.5.1 Local Record .............................................................................................................................110
9.5.2 Server Record ........................................................................................................................... 111
9.5.3 SIP INFO Record ......................................................................................................................111
10 Device Settings ............................................................................................................................................. 112
10.1 Basic Settings ................................................................................................................................112

III
10.1.1 Language .................................................................................................................................112
10.1.2 Time & Date ........................................................................................................................... 113
10.1.3 Screen ..................................................................................................................................... 115
10.1.3.1 Brightness and backlight .............................................................................................116
10.1.3.2 Screen Saver ................................................................................................................116
10.1.4 Ring .........................................................................................................................................117
10.1.5 Voice Volume .........................................................................................................................117
10.1.6 Reboot .....................................................................................................................................117
10.2 Phone book .................................................................................................................................... 118
10.2.1 Local contact ...........................................................................................................................118
10.2.1.1 Add / Edit / Delete Contact .........................................................................................118
10.2.1.2 Add / Edit / Delete Group ...........................................................................................120
10.2.2 Block list .................................................................................................................................120
10.2.3 Cloud Phone Book ..................................................................................................................121
10.2.3.1 Configure Cloud Phone book ..................................................................................... 121
10.2.3.2 Downloading Cloud Phone book ................................................................................122
10.3 Call Log ...........................................................................................................................................123
10.4 Function Key .................................................................................................................................. 125
10.5 Wi-Fi ................................................................................................................................................ 126
10.6 Snap ................................................................................................................................................ 127
10.7 Advanced ........................................................................................................................................128
10.7.1 Line Configurations ................................................................................................................128
10.7.2 Network Settings .................................................................................................................... 129
10.7.2.1 Network Settings .........................................................................................................129
10.7.2.2 Web Server Type ........................................................................................................ 130
10.7.3 Set The Secret Key ................................................................................................................. 131
10.7.4 Maintenance ............................................................................................................................131
10.7.5 Factory Reset .......................................................................................................................... 134
11 Web Configurations .................................................................................................................................... 135
11.1 Web Page Authentication ............................................................................................................ 135
11.2 System >> Information .................................................................................................................135
11.3 System >> Account .......................................................................................................................135
11.4 System >> Configurations ........................................................................................................... 135
11.5 System >> Upgrade ......................................................................................................................136
11.6 System >> Auto Provision ........................................................................................................... 137
11.7 System >> Tools ........................................................................................................................... 137
11.8 System >> Reboot Device ...........................................................................................................137
11.9 Network >> Basic ..........................................................................................................................138

IV
11.10 Network >> Service Port ............................................................................................................138
11.11 Network >> Advanced ................................................................................................................138
11.12 Line >> SIP .................................................................................................................................. 139
11.13 Line >> SIP Hotspot ................................................................................................................... 144
11.14 Line >> Dial Plan .........................................................................................................................144
11.15 Line >> Action Plan .................................................................................................................... 147
11.16 Line >> Basic Settings ............................................................................................................... 147
11.17 Device settings >> Features ..................................................................................................... 148
11.18 Device settings >> Media Settings .......................................................................................... 152
11.19 Device settings >> MCAST .........................................................................................................154
11.20 Device setting >> Action ................................................................................................................154
11.21 Device settings >> Time/Date ...................................................................................................... 155
11.22 Device settings >> Time Plan ...................................................................................................156
11.23 Device settings >> Tone ............................................................................................................157
11.24 Device settings >> Advanced ................................................................................................... 157
11.25 Phonebook >> Contact .............................................................................................................. 158
11.26 Phonebook >> Cloud phonebook ............................................................................................ 158
11.27 Phonebook >> Call List ..............................................................................................................159
11.28 Phonebook >> Web Dial............................................................................................................160
11.29 Phonebook >> Advanced ..........................................................................................................160
11.30 Call Logs ...................................................................................................................................... 160
11.31 Function Key >> Function Key ................................................................................................. 160
11.32 Function Key >> Softkey ........................................................................................................... 162
11.33 Function Key >> Advanced .......................................................................................................162
11.34 Application >> Manage Recording .......................................................................................... 163
11.35 Security >> Web Filter ............................................................................................................... 163
11.36 Security >> Trust Certificates ................................................................................................... 164
11.37 Security >> Device Certificates ................................................................................................ 164
11.38 Security >> Firewall ....................................................................................................................165
11.39 Device Log >> Device Log ........................................................................................................166
11.40 Security settings ..........................................................................................................................166
12 Trouble Shooting ......................................................................................................................................... 170
12.1 Get Device System Information ..................................................................................................170
12.2 Reboot Device ............................................................................................................................... 170
12.3 Reset Device to Factory Default .................................................................................................170
12.4 Screenshot ..................................................................................................................................... 170
12.5 Network Packets Capture ............................................................................................................171
12.6 Export Debug Data ....................................................................................................................... 172

V
12.7 Common Trouble Cases ..............................................................................................................173

VI
1 Picture
Picture 1 - External Device ................................................................................................................63
Picture 2 - Device Connection ...........................................................................................................63
Picture 3 - Key description ................................................................................................................ 71
Picture 4 - Key description ................................................................................................................ 72
Picture 5 -Default home screen ..........................................................................................................73
Picture 6 - Device Status ................................................................................................................... 74
Picture 7 - WEB device status ............................................................................................................75
Picture 8 - Landing page ................................................................................................................... 75
Picture 9 - Device line SIP address and account information .......................................................... 77
Picture 10 -Device display name and port ........................................................................................ 78
Picture 11 -Web SIP registration ....................................................................................................... 78
Picture 12 -Dial number .................................................................................................................... 79
Picture 13 - Call number ....................................................................................................................80
Picture 14 - Answering calls .............................................................................................................. 80
Picture 15 - Talking interface .............................................................................................................81
Picture 16 - Device video interface ....................................................................................................82
Picture 17 -The second call interface ................................................................................................ 83
Picture 18 - Two way calling ..............................................................................................................83
Picture 19 - All door locks ................................................................................................................. 84
Picture 20 - Add door lock ................................................................................................................. 85
Picture 21 - Add the parameter setting diagram of access control equipment ................................. 86
Picture 22 - Page configuration .........................................................................................................86
Picture 23 - Scanning monitoring equipment .................................................................................... 87
Picture 24 - Fill in monitoring equipment parameters ......................................................................88
Picture 25 - Configure device monitoring ......................................................................................... 88
Picture 26 -Switch security mode .......................................................................................................89
Picture 27 - Security settings ............................................................................................................. 90
Picture 28 - Web configuration .......................................................................................................... 90
Picture 29 - Defense zone setting .......................................................................................................91
Picture 30 - Arming log ......................................................................................................................91
Picture 31 - SOS parameter configuration ........................................................................................ 92
Picture 32 - Configure emergency number ........................................................................................ 92
Picture 33 - mute the call ................................................................................................................... 93
Picture 34 - Ringtone mute ................................................................................................................ 94
Picture 35 - Call hold .........................................................................................................................95
Picture 36 - Enable DND ...................................................................................................................96

VII
Picture 37 - DND setting interface .................................................................................................... 96
Picture 38 - DND timer ......................................................................................................................97
Picture 39 - DND Settings ..................................................................................................................97
Picture 40 - Line DND ....................................................................................................................... 98
Picture 41 - Select the line to set up call forwarding........................................................................ 99
Picture 42 - Page setting call forwarding ..........................................................................................99
Picture 43 - Call forwarding rendering ........................................................................................... 100
Picture 44 - Web call waiting setting ............................................................................................... 100
Picture 45 - Web call waiting tone setting ....................................................................................... 101
Picture 46 - Line 1 enables auto-answering ....................................................................................101
Picture 47 - Web page to start auto-answering ............................................................................... 102
Picture 48 - Enable Anonymous web page call ............................................................................... 102
Picture 49 - Page Settings blocking anonymous call ...................................................................... 103
Picture 50 - Hotline set up on web page ..........................................................................................103
Picture 51 - Web Intercom configure............................................................................................... 104
Picture 52 - Multicast Settings Page ................................................................................................105
Picture 53 - SMS ...............................................................................................................................106
Picture 54 - New Voice Message Notification ..................................................................................107
Picture 55 - Voice message interface ............................................................................................... 107
Picture 56 - Register SIP account ....................................................................................................108
Picture 57 - SIP hotspot server configuration ................................................................................. 109
Picture 58 - SIP hotspot client configuration .................................................................................. 109
Picture 59 - WEB local recording .................................................................................................... 110
Picture 60 - Web server recording ....................................................................................................111
Picture 61 - Web SIP info recording .................................................................................................111
Picture 62 - Device language setting ............................................................................................... 112
Picture 63 - Language setting on Web page .................................................................................... 113
Picture 64 - Set time & date on device .............................................................................................114
Picture 65 - Set time & date on web page ........................................................................................114
Picture 66 - Set screen parameters on device ...............................................................................116
Picture 67 - screen saver ...............................................................................................................117
Picture 68 - Local Phone book .......................................................................................................118
Picture 69 - Add New Contact ..........................................................................................................119
Picture 70 - Group List .................................................................................................................... 120
Picture 71 - Add blocklist .................................................................................................................121
Picture 72 - Web blocklist ................................................................................................................ 121
Picture 73 - Cloud phone book list .................................................................................................. 122
Picture 74 - Browsing Contacts in Cloud Phone book .................................................................123

VIII
Picture 75 - Call Log ........................................................................................................................124
Picture 76 - Filter call record types .................................................................................................124
Picture 77 - DSS LCD Screen Configuration .................................................................................. 125
Picture 78 - WIFI settings （ 1 ） ......................................................................................................126
Picture 79 - WIFI settings （ 2 ） ......................................................................................................127
Picture 80 - Snapshot Timeout ......................................................................................................... 127
Picture 81 - Snapshot picture display .............................................................................................. 128
Picture 82 - SIP address and account information ..........................................................................128
Picture 83 - DHCP network mode ................................................................................................... 129
Picture 84 - Static IP network mode ................................................................................................ 130
Picture 85 - The device configures the web server type .................................................................. 131
Picture 86 - Menu password and Settings ........................................................................................131
Picture 87 - Page auto provision Settings ........................................................................................132
Picture 88 - Reset to default .............................................................................................................134
Picture 89 -Web online upgrade ...................................................................................................... 136
Picture 90 - Reboot Device ........................................................................................................... 137
Picture 91 - Service Port Settings .................................................................................................... 138
Picture 92 - Dial plan settings ......................................................................................................... 144
Picture 93 - Custom setting of dial - up rules ..................................................................................145
Picture 94 - Dial rules table (1) .......................................................................................................146
Picture 95 - Dial rules table (2) .......................................................................................................146
Picture 96 - Action Plan ...................................................................................................................147
Picture 97 - Action URL ...................................................................................................................155
Picture 98 - Time plan ......................................................................................................................157
Picture 99 - Tone settings on the web .............................................................................................. 157
Picture 100 - Web cloud phone book Settings .................................................................................159
Picture 101 - IP Camera List ........................................................................................................... 163
Picture 102 - Web Filter settings ......................................................................................................163
Picture 103 - Web Filter settings ......................................................................................................163
Picture 104 - Certificate of settings ................................................................................................. 164
Picture 105 - Device certificate setting ............................................................................................164
Picture 106 - Network firewall Settings ........................................................................................... 165
Picture 107 - Firewall Input rule table .............................................................................................166
Picture 108 - Delete firewall rules .................................................................................................166
Picture 109 - Security settings（1）...............................................................................................167
Picture 110 - Security settings（2）............................................................................................... 167
Picture 111 - Screenshot .................................................................................................................. 171
Picture 112 - Web capture ................................................................................................................172

IX
picture 113 - Export Debug Data .....................................................................................................172

X
2 Table
Table 1 - Status Prompt and Notification Icons .................................................................................63
Table 2 - Keypad Icons ...................................................................................................................... 65
Table 3 - Status Prompt and Notification Icons .................................................................................65
Table 4 - DSSkey Icons ..................................................................................................................... 66
Table 5-DSSKEY LED State ............................................................................................................ 70
Table 6-Key description ................................................................................................................... 71
Table 7-Key description ................................................................................................................... 72
Table 8 - Talking mode ...................................................................................................................... 81
Table 9 - Video call mode .................................................................................................................. 82
Table 10 - Add description of access control parameters ..................................................................86
Table 11 - Intercom configure ..........................................................................................................104
Table 12 - MCAST Parameters on Web .......................................................................................... 105
Table 13 - SIP hotspot Parameters ...................................................................................................108
Table 14 - Time Settings Parameters ............................................................................................... 114
Table 15 - Auto Provision ................................................................................................................ 132
Table 16 - Online upgrade ...............................................................................................................136
Table 17 - Service port .....................................................................................................................138
Table 18 - Line configuration on the web page ............................................................................139
Table 19 - Phone 4 dialing methods ................................................................................................. 144
Table 20 - Dial-up rule configuration table ........................................................................................ 145
Table 21 - Action Plan ..................................................................................................................... 147
Table 22 - Set the line global configuration on the web page .........................................................147
Table 23 - General function Settings ....................................................................................... 148
Table 24 - Voice settings ..................................................................................................................... 153
Table 25 - Multicast parameters ......................................................................................................154
Table 26 - Time & Date settings ......................................................................................................155
Table 27 - Time Plan ........................................................................................................................... 156
Table 28 - Function Key configuration ............................................................................................161
Table 29 - Softkey configuration ...................................................................................................... 162
Table 30 - Network Firewall ............................................................................................................165
Table 31 - Security Settings ................................................................................................................ 167
Table 32 - Trouble Cases ................................................................................................................. 173

XI

59
3 Safety Instruction
Please read the following safety notices before installing or using this unit. They are crucial for the
safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power supply
may cause damage to the phone and affect the behavior or induce noise.
Before using the external power supply in the package, please check the home power
voltage. Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not use it
because it may cause fire or electric shock.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards.
This phone is design for indoor use. Do not install the device in places where there is direct
sunlight. Also do not put the device on carpets or cushions. It may cause fire or breakdown.
Avoid exposure the phone to high temperature or below 0℃or high humidity.
Avoid wetting the unit with any liquid.
Do not attempt to open it. Non-expert handling of the device could damage it. Consult your
authorized dealer for help, or else it may cause fire, electric shock and breakdown.
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with
a soft cloth that has been slightly dampened in a mild soap and water solution.
When lightning, do not touch power plug, it may cause an electric shock.
Do not install this phone in an ill-ventilated place. You are in a situation that could cause
bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical
circuitry and be familiar with standard practices for preventing accidents.

60
4 Overview
4.1 Overview
Fanvil i55A&i55A-Z is a 7 inch indoor station, built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi. Based on
Android 9.0 operating system, the interface operation is smooth and intelligent. It is mainly used in
residential area, villa, office buildings and other places for receiving calling and communicating
through the door phone and open the door remotely. It can provide reliable security assurance and
the easy access control service for the users, creating a safe and comfortable living environment.
The i55A & i55A-Z is stylish and simple in appearance, with different decoration styles. It has a
7-inch capacitive touch screen, sensitive touch control, precision and no dead Angle. It is built with
1.5W dual speakers and AEC algorithm to achieve high-quality two-way hands-free calls. Monitor
the video door machine and the scope of the camera picture, rich interface to meet different
application scenarios.
Fanvil i57A&i57A-Z is a 10.1 inch indoor station, built-in Bluetooth 5.0 and 2.4G/5G Wi-Fi, integrated
with Micro USB and TF interface. Based on Android 9.0 operating system, the interface operation is
smooth and intelligent. It is mainly used in residential area, villa, office buildings and other places for
receiving calling and communicating through the door phone and open the door remotely. It can
provide reliable security assurance and the easy access control service for the users, creating a
safe and comfortable living environment.
The i57A & i57A-Z stylish and simple appearance, with different decoration styles, 10.1 inch
capacitive touch screen, sensitive touch, accurate without dead Angle. The appearance design with
a sense of science and technology, built-in dazzling RGB atmosphere lights, support personalized
specific state of the light effect prompt effect, to provide rich visual experience. Built-in 2W speaker
and AEC algorithm for high-quality two-way hands-free calls, built-in Bluetooth (BT 5.0) and WiFi
(2.4ghz and 5GHz). Surveillance camera screen, rich interface, to meet different application
scenarios. The wall-mounted installation mode is supported, which is suitable for diverse application
scenarios.
In order to help some users who are interested to read every detail of the product, this user manual
is provided as a user's reference guide. Still, the document might not be up to date with the newly
release software, so please kindly download updated user manual from Fanvil website, or contact
with Fanvil support if you have any question using i55A&i55A-Z&i57A&i57A-Z.

61
4.2 Packing Contents

62
5 Install Guide
5.1 Use PoE or external Power Adapter
I55A&I55A-Z&I57A&I57A-Z, called as ‘the device’ hereafter, supports two power supply modes,
power supply from external power adapter or over Ethernet (PoE) complied switch.
PoE power supply saves the space and cost of providing the device additional power outlet. With a
PoE switch, the device can be powered through a single Ethernet cable which is also used for data
transmission. By attaching UPS system to PoE switch, the device can keep working at power outage
just like traditional PSTN telephone which is powered by the telephone line.
For users who do not have POE equipment, the traditional power adaptor should be used. If the
device is connected to both POE switch and external power adapter, device will get power supply
from POE switch in priority, and change to external power adapter once the POE power supply fails.
Please use the power adapter supplied by Fanvil and the PoE switch met the specifications to
ensure the device work properly.

63
5.2 Installation
5.2.1 External Device Connection Diagram
Picture 1 - External Device
Picture 2 - Device Connection
Table 1 - Status Prompt and Notification Icons
No.
Description
Interface
①
Power interface: 12V/1A input.
②
Ethernet interface: standard RJ45 interface, 10/100M adaptive,
it is recommended to use CAT5 or CAT5E network cable.

64
③-1
2 sets of short-circuit output interfaces: corresponding to the
short-circuit input interface, login device webpage settings,
can be connected to electric locks, alarms etc.
③-2
1 sets of doorbell interfaces.
③-3
1 sets of RS485 interfaces.
④
Power interface: 12V/1A input.
⑤
8 sets of alarm input interfaces: input devices for connecting
switches, infrared sensor, door sensor, vibration sensors etc.
⑥
USB interface（Only i57A&i57A-Z ）
⑦
TF Card（Only i57A & i57A-Z ）

65
6 Appendix Table
6.1 Appendix I - Icon
Table 2 - Keypad Icons
Management Center（Only i55A & i55A-Z ）
Video Monitoring （Only i55A & i55A-Z ）
Answer（Only i55A & i55A-Z ）
Return/Hang up（Only i55A & i55A-Z ）
Unlock（Only i55A & i55A-Z ）
Volume down & Volume up（Only i57A & i57A-Z ）
Power Button（Only i57A & i57A-Z ）
Table 3 - Status Prompt and Notification Icons
Call Hold
Keep Back
Network Disconnected
SMS
Call forward activated
Auto-answering activated
Mute Microphone
HD Audio

66
Connecting WIFI
WIFI network anomaly
Open Bluetooth
SIP Hotspot
DND
Miss Calllog
Unread voice message
Enable Restricted Incoming List
Enable Allowed Incoming List
Enable Restricted Outgoing List
Table 4 - DSSkey Icons
图标
Translate
Line
BLF
Speed Dial
Intercom
Voice Message
Call forward
/
Key Event/DND