Fanvil i20S User manual

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i20S SIP Voice Access
User Manual V1.0

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Document VER
Firmware VER
Explanation
Time
V1.0
2.0.0.2485
Initial issue
20160830

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Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by other
manufacturers under special circumstances, please make sure that the voltage and current provided is
in accordance with the requirements of this product, meanwhile, please use the safety certificated
products, otherwise may cause fire or get an electric shock.
2. When using this product, please do not damage the power cord either by forcefully twist it, stretch
pull, banding or put it under heavy pressure or between items, otherwise it may cause damage to the
power cord, lead to fire or get an electric shock.
3. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which may
cause this product surface or internal components produce condense water vapor, please open power
use it after waiting for this product is natural drying).
4. Please do not let non-technical staff to remove or repair. Improper repair may cause electric shock,
fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
5. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which may even cause electric shock or injury
accident. If any foreign body or objection falls into the product please stop using.
6. Please do not discard the packing bags or store in places where children could reach, if children trap
his head with it, may cause nose and mouth blocked, and even lead to suffocation.
7. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
8. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

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Directory
I. PRODUCT INTRODUCTION................................................................................................................ 6
1. APPEARANCE OF THE PRODUCT.............................................................................................................. 6
2. DESCRIPTION .................................................................................................................................... 6
II. START USING.................................................................................................................................... 7
1. CONFIRM THE CONNECTION.................................................................................................................. 7
1) Power, Electric Lock, Indoor switch port ..................................................................................... 7
2) Driving mode of electric-lock(Default in active mode) ................................................................ 7
3) Wiring instructions .................................................................................................................... 8
2. QUICK SETTING ................................................................................................................................. 9
III. BASIC OPERATION......................................................................................................................... 9
1. ANSWER A CALL ................................................................................................................................ 9
2. CALL ............................................................................................................................................ 10
3. END CALL....................................................................................................................................... 10
4. OPEN THE DOOR OPERATION............................................................................................................... 10
IV. PAGE SETTINGS........................................................................................................................... 11
1. BROWSER CONFIGURATION ................................................................................................................ 11
2. PASSWORD CONFIGURATION .............................................................................................................. 11
3. CONFIGURATION VIA WEB................................................................................................................. 12
(1) System ................................................................................................................................. 12
a) Information.......................................................................................................................... 12
b) Account................................................................................................................................ 13
c) Configurations...................................................................................................................... 14
d) Upgrade ............................................................................................................................... 14
e) Auto Provision...................................................................................................................... 15
f) Tools .................................................................................................................................... 17
(2) Network............................................................................................................................... 18
a) Basic .................................................................................................................................... 18
b) Advanced ............................................................................................................................. 19
c) VPN...................................................................................................................................... 21
(3) Line...................................................................................................................................... 23
a) SIP ....................................................................................................................................... 23
b) Basic Settings ....................................................................................................................... 28
(4) EGS Setting........................................................................................................................... 29

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a) Features............................................................................................................................... 29
b) Audio ................................................................................................................................... 32
c) MCAST ................................................................................................................................. 33
d) Action URL ........................................................................................................................... 36
e) Time/Date............................................................................................................................ 37
(5) EGS Cards............................................................................................................................. 38
a) EGS Cards............................................................................................................................. 38
b) EGS ACCESS.......................................................................................................................... 40
(6) EGS Logs............................................................................................................................... 41
(7) Function Key ........................................................................................................................ 42
a) Function Key Settings ........................................................................................................... 42
V. APPENDIX ...................................................................................................................................... 45
1. TECHNICAL PARAMETERS.................................................................................................................... 45
2. BASIC FUNCTIONS ............................................................................................................................ 46
3. SCHEMATIC DIAGRAM ....................................................................................................................... 46
VI. OTHER INSTRUCTIONS ................................................................................................................ 47
1. OPEN DOOR MODES ......................................................................................................................... 47
2. MANAGEMENT OF CARD.................................................................................................................... 48

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I. Product introduction
i20S voice access is a full digital network door phone, with its core part adopts mature VoIP
solution (Broadcom chip), stable and reliable performance, hands-free adopting digital full-duplex
mode, voice loud and clear, generous appearance, solid durable, easy for installation,
comfortable keypad and low power consumption.
i20S voice access supports entrance guard control, voice intercom, ID card and keypad remote
to open the door.
1. Appearance of the product
2. Description
Buttons and icons
Description
Function
Numeric keyboard
Input password to open the door or to call.
programmable keys
Can be set to a variety of functions, in order to
meet the needs of different occasions
induction zone
RFID induction area
Lock Status
Door unlocking: On
Door locking: Off
Call/Ring status
Standby: Off
Calls: On
Ringing: Blink with 1s
Network/SIP
Registration
Network error: Blink with 1s
Network running: Off
Registration failed: Blink with 3s
Registration succeeded: On

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II. Start Using
Before you start to use the equipment, please make the following installation.
1. Confirm the connection
Confirm whether the equipment of the power cord, network cable, electric lock control line
connection and the boot-up is normal. (Check the network state of light)
1) Power, Electric Lock, Indoor switch port
Voice access the power supply ways: 12v/DC or POE.
CN7
1
2
3
4
5
6
7
+12V
VSS
NC
COM
NO
S_IN
S_OUT
12V 1A/DC
Electric-lock switch
Indoor switch
2) Driving mode of electric-lock(Default in active mode)
【Note】When the device is in active mode, it can drive 12V/700mA switch output maximum, to which a
standard electric-lock or another compatible electrical appliance can be connected.
When using the active mode, it is 12V DC in output.
When using the passive mode, output is short control (normally open mode or normally close mode).
Jumper in passive mode
Jumper in active mode

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3) Wiring instructions
NO: Normally Open Contact.
COM: Common Contact.
NC: Normally Close Contact.
Driving Mode
Electric lock
Jumper port
Connections
Active
Passive
No electricity
when open
When the
power to open
√
√
√
√
√
√
√
√
√

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2. Quick Setting
The product provides a complete function and parameter setting. Users may need to have the
network and SIP protocol knowledge to understand the meaning represented by all parameters. In
order to let equipment users enjoy the high quality of voice service and low cost advantage brought by
the device immediately, here we list some basic but compulsory setting options in this section to let
users know how to operate without understanding such complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normal operated,
and complete the connection of the network hardware. The product factory default network mode is
DHCP. Thus, only connect equipment with DHCP network environment that network can be
automatically connected.
Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice, or use
the "iDoorPhoneNetworkScanner.exe" software to find the IP address of the device.
Note: when power on, 30s waiting is needed for device running.
Log on to the WEB device configuration.
In a Line page configuration service account, user name, parameters that are required for server
address register.
You can set DSS key in the Function key page.
You can set Door Phone parameters in the Webpage (EGS Setting-> Features).
III.Basic operation
1. Answer a call
When a call comes in, the device will answer automatically. If you cancel auto answer feature and set
auto answer time, you will hear the bell ring at the set time and the device will auto answer after a
timeout.

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2. Call
Configure shortcut key as hot key and setup a number, then press shortcut key can call the
configured number.
3. End call
Enable Release key hang up to end call.
4. Open the door operation
Through the following seven ways to open the door:
1) Input password on the keyboard to open the door.
2) Access to call the owner and the owner enter the remote password to open the door.
3) Owner/other equipment call the access control and enter the access code to open the door. (access
code should be included in the list of access configuration, and enable for remote calls to open the
door)
4) Swipe the RFID cards to open the door.
5) By means of indoor switch to open the door.
6) Private access code to open the door.
Enable for local authentication, and set private access code. Input the access code directly under
standby mode to open the door. In this way, the door log will record corresponding card number
and user name.
7) Active URL control command to open the door.
URL is “http://user:pwd@host/cgi-bin/ConfigManApp.com?key=F_LOCK&code=openCode”
a. User and pwd is Web the user name and password.
b. “openCode” is the remote control code to open the door.
Example: “http://admin:admin@172.18.3.25/cgi-bin/ConfigManApp.com?key=*”
If access code is input correctly, the device will play sirens sound to prompt access control and the
remote user, while input error by low-frequency short chirp.
Password input successfully followed by high-frequency sirens sound, while input error is followed by
high-frequency short chirp.
When door has been opened, the device will play sirens sound to prompt.

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IV.Page settings
1. Browser configuration
When the device and your computer are successfully connected to the network, enter the IP address
of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login interface of the web page
management.
Enter the user name and password and click the [logon] button to enter the settings screen.
2. Password Configuration
There are two levels of access: root level and general level. A user with root level access can
browse and set all configuration parameters, while a user with general level can set all configuration
parameters except server parameters for SIP.
Default user with general level: The default is not set, are free to add.
Default user with root level:
User name: admin
Password: admin

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3. Configuration via WEB
(1) System
a) Information
Information
Field Name
Explanation
System
Information
Display equipment model, hardware version, software version, uptime, Last uptime and
MEMinfo.
Network
Shows the configuration information for WAN port, including connection mode of WAN
port (Static, DHCP, PPPoE), MAC address, IP address of WAN port.
SIP Accounts
Shows the phone numbers and registration status for the 2 SIP LINES.

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b) Account
Through this page, user can add or remove users depends on their needs and can modify existing user
permission.
Account
Field Name
Explanation
Change Web Authentication Password
You Can modify the login password to the account
Add New User
You can add new user
User Accounts
Show the existing user information

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c) Configurations
Configurations
Field Name
Explanation
Export
Configurations
Save the equipment configuration to a txt or xml file. Please note to Right click on
the choice and then choose “Save Link As.”
Import
Configurations
Browse to the config file, and press Update to load it to the equipment.
Reset to factory
defaults
This will restore factory default and remove all configuration information.
d) Upgrade
Upgrade
Field Name
Explanation
Software upgrade
Browse to the firmware, and press Update to load it to the equipment.

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e) Auto Provision
Auto Provision
Field Name
Explanation
Common Settings
Current
Configuration
Version
Show the current config file’s version. If the version of configuration downloaded
is higher than this, the configuration will be upgraded. If the endpoints confirm
the configuration by the Digest method, the configuration will not be upgraded
unless it differs from the current configuration
General
Configuration
Version
Show the common config file’s version. If the configuration downloaded and this
configuration is the same, the auto provision will stop. If the endpoints confirm
the configuration by the Digest method, the configuration will not be upgraded
unless it differs from the current configuration.
CPE Serial Number
Serial number of the equipment
Authentication
Name
Username for configuration server. Used for FTP/HTTP/HTTPS. If this is blank the
phone will use anonymous
Authentication
Password
Password for configuration server. Used for FTP/HTTP/HTTPS.
Configuration File
Encryption Key
Encryption key for the configuration file
General
Configuration File
Encryption Key
Encryption key for common configuration file
Save Auto Provision
Information
Save the auto provision username and password in the phone until the server url
changes

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DHCP Option
Option Value
The equipment supports configuration from Option 43, Option 66, or a Custom
DHCP option. It may also be disabled.
Custom Option
Value
Custom option number. Must be from 128 to 254.
SIP Plug and Play (PnP)
Enable SIP PnP
If this is enabled, the equipment will send SIP SUBSCRIBE messages to a multicast
address when it boots up. Any SIP server understanding that message will reply
with a SIP NOTIFY message containing the Auto Provisioning Server URL where
the phones can request their configuration.
Server Address
PnP Server Address
Server Port
PnP Server Port
Transportation
Protocol
PnP Transfer protocol –UDP or TCP
Update Interval
Interval time for querying PnP server. Default is 1 hour.
Static Provisioning Server
Server Address
Set FTP/TFTP/HTTP server IP address for auto update. The address can be an IP
address or Domain name with subdirectory.
Configuration File
Name
Specify configuration file name. The equipment will use its MAC ID as the config
file name if this is blank.
Protocol Type
Specify the Protocol type FTP, TFTP or HTTP.
Update Interval
Specify the update interval time. Default is 1 hour.
Update Mode
1. Disable –no update
2. Update after reboot –update only after reboot.
3. Update at time interval –update at periodic update interval
TR069
Enable TR069
Enable/Disable TR069 configuration
ACS Server Type
Select Common or CTC ACS Server Type.
ACS Server URL
ACS Server URL.
ACS User
User name for ACS.
ACS Password
ACS Password.
TR069 Auto Login
Enable/Disable TR069 Auto Login.
INFORM Sending
Period
Time between transmissions of “Inform” Unit is seconds.

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f) Tools
Syslog is a protocol used to record log messages using a client/server mechanism. The Syslog server
receives the messages from clients, and classifies them based on priority and type. Then these messages
will be written into a log by rules which the administrator has configured.
There are 8 levels of debug information.
Level 0: emergency; System is unusable. This is the highest debug info level.
Level 1: alert; Action must be taken immediately.
Level 2: critical; System is probably working incorrectly.
Level 3: error; System may not work correctly.
Level 4: warning; System may work correctly but needs attention.
Level 5: notice; It is the normal but significant condition.
Level 6: Informational; It is the normal daily messages.
Level 7: debug; Debug messages normally used by system designer. This level can only be displayed
via telnet.
Tools
Field Name
Explanation
Syslog
Enable Syslog
Enable or disable system log.
Server Address
System log server IP address.
Server Port
System log server port.
APP Log Level
Set the level of APP log.
SIP Log Level
Set the level of SIP log.
Network Packets Capture
Capture a packet stream from the equipment. This is normally used to troubleshoot problems.

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Reboot Phone
Some configuration modifications require a reboot to become effective. Clicking the Reboot button will
lead to reboot immediately.
Note: Be sure to save the configuration before rebooting.
(2) Network
a) Basic
Field Name
Explanation
Network Status
IP
The current IP address of the equipment
Subnet mask
The current Subnet Mask
Default gateway
The current Gateway IP address
MAC
The MAC address of the equipment
MAC Timestamp
Get the MAC address of time.
Settings
Select the appropriate network mode. The equipment supports three network modes:
Static IP
Network parameters must be entered manually and will not change. All parameters
are provided by the ISP.
DHCP
Network parameters are provided automatically by a DHCP server.
PPPoE
Account and Password must be input manually. These are provided by your ISP.
If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.
DNS Server
Configured by
Select the Configured mode of the DNS Server.

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Primary DNS
Server
Enter the server address of the Primary DNS.
Secondary DNS
Server
Enter the server address of the Secondary DNS.
After entering the new settings, click the APPLY button. The equipment will save the new settings and
apply them. If a new IP address was entered for the equipment, it must be used to login to the phone
after clicking the APPLY button.
b) Advanced
The equipment supports 802.1Q/P protocol and DiffServ configuration. VLAN function can support
the different VLAN ID mode of processing in the WAN port and LAN port.
Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other
ports. For example, frames broadcast from Port 1 will be sent to Ports 2, 3, and 4.
Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames
broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN. VLANs can be
used to divide a network by restricting the transmission of broadcast frames.

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Note: In practice, VLANs are distinguished by the use of VLAN IDs.
Advanced
Field Name
Explanation
Link Layer Discovery Protocol (LLDP) Settings
Enable LLDP
Enable or Disable Link Layer Discovery Protocol (LLDP)
Enable Learning
Function
Enables the telephone to synchronize its VLAN data with the Network
Switch. The telephone will automatically synchronize DSCP, 802.1p, and
VLAN ID values even if these values differ from those provided by the LLDP
server.
Packet Interval(1~3600)
The time interval for sending LLDP Packets
VLAN Settings
Enable VLAN
Enable or Disable WAN Port VLAN
VLAN ID
Specify the value of the VLAN ID. Range is 0-4095
802.1p Signal Priority
Specify the value of the signal 802.1p priority. Range is 0-7
802.1p Media Priority
Specify the value of the voice 802.1p priority. Range is 0-7
Quality of Service (QoS) Settings
Enable DSCP QoS
Enable or Disable Differentiated Services Code Point (DSCP)
Media QoS Priority
Specify the value of the Media DSCP in decimal
Signal QoS Priority
Specify the value of the Signal DSCP in decimal