Fanvil i10 User manual

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Software Version: 1.0.0
Release Date
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2019/07/24
User Manual
i10&i10V&i10D
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Directory
Directory.........................................................................................................................................ˍ
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1Picture...................................................................................................................................
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2Table......................................................................................................................................
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3Safety Instruction ..................................................................................................................1
4Overview.................................................................................................................................2
5Install Guide ...........................................................................................................................3
5.1 Use POE or external Power Adapter .............................................................................3
5.2 Appendix Table...............................................................................................................4
5.2.1 Common command mode....................................................................................4
5.2.2 Function key LED state........................................................................................4
6Basic Introduction .................................................................................................................5
6.1 Panel Overview ..............................................................................................................5
6.2 Quick Setting..................................................................................................................5
6.3 WEB configuration..........................................................................................................6
6.4 SIP Configurations .........................................................................................................7
7Basic Function.......................................................................................................................8
7.1 Making Calls...................................................................................................................8
7.2 Answering Calls..............................................................................................................8
7.3 End of the Call................................................................................................................8
7.4 Auto-Answering..............................................................................................................8
7.5 Call Waiting ..................................................................................................................10
8Advance Function................................................................................................................11
8.1 Intercom........................................................................................................................11
8.2 MCAST.........................................................................................................................11
8.3 Hotspot .........................................................................................................................13
9Web Configurations.............................................................................................................15
9.1 Web Page Authentication.............................................................................................15
9.2 System >> Information.................................................................................................15
9.3 System >> Account ......................................................................................................16
9.4 System >> Configurations............................................................................................16
9.5 System >> Upgrade .....................................................................................................17
9.6 System >> Auto Provision............................................................................................19
9.7 System >> FDMS.........................................................................................................22
9.8 System >> Tools...........................................................................................................22

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9.9 Network >> Basic .........................................................................................................23
9.10 Network >> Service Port ..............................................................................................25
9.11 Network >> VPN...........................................................................................................26
9.12 Line >> SIP...................................................................................................................27
9.13 Line >> SIP Hotspot .....................................................................................................32
9.14 Line >> Basic Settings..................................................................................................32
9.15 Intercom Setting >> Features.......................................................................................34
9.16 Intercom Setting >> Audio............................................................................................36
9.17 Intercom Setting >> MCAST ........................................................................................37
9.18 Intercom Setting >> Action...........................................................................................38
9.19 Intercom Setting >> Time/Date....................................................................................38
9.20 Intercom settings >> Tone............................................................................................39
9.21 Call List >> Call List......................................................................................................40
9.22 Web Dial.......................................................................................................................41
9.23 Function Key.................................................................................................................41
9.24 Security >> Web Filter..................................................................................................45
9.25 Security >> Trusted Certificates...................................................................................45
9.26 Security >> Device Certificates....................................................................................46
9.27 Security >> Firewall......................................................................................................47
9.28 Device Log....................................................................................................................48
9.29 Security Settings...........................................................................................................48
10 Trouble Shooting.................................................................................................................52
10.1 Get device system information.....................................................................................52
10.2 Reboot device...............................................................................................................52
10.3 Device factory reset......................................................................................................52
10.4 Network Packets Capture.............................................................................................52
10.5 Get Log Information......................................................................................................53
10.6 Common Trouble Cases ..............................................................................................53

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1 Picture
Figure 1 - Panel.......................................................................................................................5
Figure 2 - Quickly setting.........................................................................................................6
Figure 3 - WEB Login..............................................................................................................6
Figure 4 - SIP Line Configuration............................................................................................7
Figure 5 - Function Setting......................................................................................................8
Figure 6 - Enable Auto Answer................................................................................................9
Figure 7 - Enable Auto Answer................................................................................................9
Figure 8 - Call Waiting...........................................................................................................10
Figure 9 - Intercom................................................................................................................11
Figure 10 - MCAST................................................................................................................12
Figure 11 - SIP Hotspot .........................................................................................................14
Figure 12 - WEB Account......................................................................................................16
Figure 13 - System Setting....................................................................................................16
Figure 14 - Upgrade ..............................................................................................................17
Figure 15 - Online Upgrade...................................................................................................18
Figure 16 - Auto Provision.....................................................................................................19
Figure 17 - FDMS..................................................................................................................22
Figure 18 - Tools....................................................................................................................23
Figure 19 - Network Basic Settings.......................................................................................23
Figure 20 - Service Port.........................................................................................................25
Figure 21 - VPN.....................................................................................................................26
Figure 22 - SIP.......................................................................................................................28
Figure 23 - Network Basic.....................................................................................................33
Figure 24 - Line Basic Setting...............................................................................................33
Figure 25 - Intercom Setting..................................................................................................34
Figure 26 - Media Setting......................................................................................................36
Figure 27 - MCAST................................................................................................................37
Figure 28 - time/date .............................................................................................................38
Figure 29 - Tone.....................................................................................................................40
Figure 30 - Call List ...............................................................................................................40
Figure 31 - Web Dial..............................................................................................................41
Figure 32 - Function Key.......................................................................................................42
Figure 33 - Function Key Settings.........................................................................................43
Figure 34 - Memory Key Settings..........................................................................................44
Figure 35 - Multicast Settings................................................................................................44
Figure 36 - Multicast Settings................................................................................................45

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Figure 37 - Trusted Certificates.............................................................................................46
Figure 38 - Device Certificates..............................................................................................46
Figure 39 - Firewall................................................................................................................47
Figure 40 - Security Settings.................................................................................................49

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2 Table
Table 1 - Common command mode........................................................................................4
Table 2 - Function key LED state ............................................................................................4
Table 3 - Panel introduction.....................................................................................................5
Table 4 - Intercom..................................................................................................................11
Table 5 - MCAST ...................................................................................................................12
Table 6 - SIP Hotspot.............................................................................................................13
Table 7 - Online Upgrade.......................................................................................................18
Table 8 - Auto Provision.........................................................................................................20
Table 9 - FDMS......................................................................................................................22
Table 10 - Network Basic Setting ..........................................................................................24
Table 11 - Service port...........................................................................................................25
Table 12 - Line Basic Setting.................................................................................................33
Table 13 - Intercom Setting ...................................................................................................34
Table 14 - Media Setting........................................................................................................36
Table 15 - action URL............................................................................................................38
Table 16 - time/date...............................................................................................................38
Table 17 - Function Key.........................................................................................................42
Table 18 - Function Key Settings...........................................................................................43
Table 19 - Memory Key Settings ...........................................................................................44
Table 20 - Multicast Settings .................................................................................................44
Table 21 - Firewall .................................................................................................................47
Table 22 - Security Settings...................................................................................................49
Table 23 - Common Trouble Cases.......................................................................................53

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3 Safety Instruction
Please read the following safety notices before installing or using this unit. They are
crucial for the safe and reliable operation of the device.
zPlease use the external power supply that is included in the package. Other power
supply may cause damage to the phone and affect the behavior or induce noise.
zBefore using the external power supply in the package, please check the home
power voltage. Inaccurate power voltage may cause fire and damage.
zPlease do not damage the power cord. If the power cord or plug is impaired, do not
use it because it may cause fire or electric shock.
zDo not drop, knock or shake the phone. Rough handling can break internal circuit
boards.
zThis phone is designed for indoor use. Do not install the device in places where
there is direct sunlight. Also do not put the device on carpets or cushions. It may
cause fire or breakdown.
zAvoid exposure the phone to high temperature or below 0ȭor high humidity.
zAvoid wetting the unit with any liquid.
zDo not attempt to open it. Non-expert handling of the device could damage it.
Consult your authorized dealer for help, or else it may cause fire, electric shock and
breakdown.
zDo not use harsh chemicals, cleaning solvents, or strong detergents to clean it.
Wipe it with a soft cloth that has been slightly dampened in a mild soap and water
solution.
zWhen lightning, do not touch the power plug, it may cause an electric shock.
zDo not install this phone in an ill-ventilated place. You are in a situation that could
cause bodily injury. Before you work on any equipment, be aware of the hazards
involved with electrical circuitry and be familiar with standard practices for
preventing accidents.

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4 Overview
The i10/i10V/i10D SIP mini intercom is designed for indoor scenes with IP54 waterproof and
dustproof. Supports wall mounting installation. It combines security, audio/video intercom and
broadcasting functionalities and offers a qualified communication solution for users.

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5 Install Guide
5.1 Use POE or external Power Adapter
i10/i10V/i10D, called as ‘the device’ hereafter, supports two power supply modes, power supply
from an external power adapter or over Ethernet (POE) complied switch.
POE power supply saves the space and cost of providing the device an additional power outlet.
With a POE switch, the device can be powered through a single Ethernet cable which is also
used for data transmission. By attaching UPS system to POE switch, the device can keep
working at power outage just like traditional PSTN telephone which is powered by the telephone
line.
For users who do not have POE equipment, the traditional power adaptor should be used. If the
device is connected to a POE switch and power adapter at the same time, the power adapter
will be used in priority and will switch to POE power supply once it fails.
Please use the power adapter supplied by Fanvil and the POE switch met the specifications to
ensure the device works properly.

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5.2 Appendix Table
5.2.1 Common command mode
Table 1 - Common command mode
Action
Description
IP Broadcast under
standby mode
In standby mode, long press the speed dial button for 3 seconds,
there will be a toot sound will 5 seconds, please press the speed
dial button once within 5 seconds, the toot soun
d w
ill stop
automatically reporting IP
Switch network
mode
In the standby mode, long
-
press the speed dial button for 3
seconds and the beep will last for 5 seconds. Within 5 seconds,
press the speed dial button three times quickly to switch to the
network
mode.
If there is no IP at present, switch to the default static IP
(192.168.1.128).
Then switch to DHCP mode when it is the default static IP
(192.168.1.128)
When DHCP gets to IP, then do not switch and report the IP
directly.
Report the IP after the successful switch.
5.2.2 Function key LED state
Table 2 - Function key LED state
Type
LED
State
Speed dial
Normally on
Successfully registered
Quick flashing
Registration failed/ network abnormal
Slow flashing
In call