Fanvil i31 User manual

[䬂ܹ᭛ᄫ]
i31
IP Video Door Phone User Manual
Wall mounted 

In-wall

[䬂ܹ᭛ᄫ]
Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by other
manufacturers under special circumstances, please make sure that the voltage and current provided is
in accordance with the requirements of this product, meanwhile, please use the safety certificated
products, otherwise may cause fire or get an electric shock.
2. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which may
cause this product surface or internal components produce condense water vapor, please open power
use it after waiting for this product is natural drying).
3. Please do not let non-technical staff to remove or repair. Improper repair may cause electric shock,
fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
4. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which may even cause electric shock or injury
accident. If any foreign body or objection falls into the product please stop usingDŽ
5. Please do not discard the packing bags or store in places where children could reach, if children trap
his head with it, may cause nose and mouth blocked, and even lead to suffocationDŽ
6. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
7. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

[䬂ܹ᭛ᄫ]
Directory
A. PRODUCT INTRODUCTION ............................................................................................................ 5
1. APPEARANCE OF THE PRODUCT .............................................................................................................. 5
2. DESCRIPTION .................................................................................................................................... 6
B. START USING.................................................................................................................................... 7
1. CONFIRM CONNECTED......................................................................................................................... 7
1) Power port ................................................................................................................................ 7
2) Electric-lock and indoor switch port ........................................................................................... 7
3) Driving mode of electric-lock(Default in active mode) ................................................................ 7
4) Wiring instructions .................................................................................................................... 8
2. QUICK SETTING ................................................................................................................................. 9
C. BASIC OPERATION .......................................................................................................................... 10
1. ANSWER A CALL .............................................................................................................................. 10
2. CALL ............................................................................................................................................ 10
3. END CALL....................................................................................................................................... 10
4. CALL RECORD.................................................................................................................................. 10
5. OPEN THE DOOR OPERATION............................................................................................................... 10
D. PAGE SETTINGS........................................................................................................................... 11
1. BROWSER CONFIGURATION ................................................................................................................ 11
2. PASSWORD CONFIGURATION .............................................................................................................. 11
3. CONFIGURATION VIA WEB................................................................................................................. 12
(1) BASIC ................................................................................................................................... 12
a) STATUS ................................................................................................................................. 12
b) WIZARD ............................................................................................................................... 12
c) LANGUAGE........................................................................................................................... 13
d) TIME&DATE.......................................................................................................................... 14
(2) NETWORK ............................................................................................................................ 15
a) WAN .................................................................................................................................... 15
b) QoS&VLAN........................................................................................................................... 17
c) WEB FILTER .......................................................................................................................... 19
d) SECURITY ............................................................................................................................. 20
(3) VOIP..................................................................................................................................... 20
a) SIP ....................................................................................................................................... 20
b) STUN.................................................................................................................................... 23
(4) INTERCOM ........................................................................................................................... 25

[䬂ܹ᭛ᄫ]
a) FUNCTION KEY ..................................................................................................................... 25
b) MEDIA.................................................................................................................................. 27
c) DND ..................................................................................................................................... 29
d) FEATURE .............................................................................................................................. 30
e) MCAST ................................................................................................................................. 31
f) Action URL ........................................................................................................................... 34
(5) SAFEGUARDING (Only fully functional version support this feature)...................................... 34
(6) DOOR PHONE....................................................................................................................... 37
a) DOOR PHONE....................................................................................................................... 37
b) DOOR CARD ......................................................................................................................... 39
c) DOOR ACCESS ...................................................................................................................... 40
d) DOOR LOG ........................................................................................................................... 42
(7) MAINTENANCE..................................................................................................................... 43
a) AUTO PROVISION ................................................................................................................. 43
b) SYSLOG ................................................................................................................................ 45
c) CONFIG ................................................................................................................................ 46
d) UPDATE................................................................................................................................ 47
e) ACCESS................................................................................................................................. 48
f) REBOOT ............................................................................................................................... 48
(8) LOGOUT ............................................................................................................................... 49
E. APPENDIX ...................................................................................................................................... 50
1. TECHNICAL PARAMETERS.................................................................................................................... 50
2. BASIC FUNCTIONS ............................................................................................................................ 51
3. SCHEMATIC DIAGRAM ....................................................................................................................... 51
F. OTHER INSTRUCTIONS.................................................................................................................... 52
1. OPEN DOOR MODES ......................................................................................................................... 52
2. MANAGEMENT OF CARD .................................................................................................................... 53

[䬂ܹ᭛ᄫ]
A. Product introduction
I31 is a full digital network door phoneˈits core part adopt mature VoIP solution(Broadcom
chipset), stable and reliable performance, Hands-free adopting digital full-duplex mode, Voice loud
and clear, video clear, generous appearance, solid durable, easy for installation, comfortable keypad,
low power consumption.
I31 support entrance guard control, Video intercom, keyboard, ID card and remote to open the
door, and other functions.
1. Appearance of the product
Wall mounted

In-wall

[䬂ܹ᭛ᄫ]
2. Description
Buttons and icons
Description
Function
Numeric
keyboard
Input password to open the door or calls.

programmable keys
Can be set to a variety of functions, in order to
meet the needs of different occasions

induction zone

RFID
induction area
Lock Status

Door unlocking: On
Door
locking: Off
Call status

Standby: Off
Hold/
Blink with 1s
Calls:
On
Ring status

Standby
: Off
Ringing
: On
Network/SIP
Registration

Network error: Blink with 1s
Network running: Off
Registration failed: Blink with 3s
Registration succeeded: On


[䬂ܹ᭛ᄫ]
B. Start Using
Before you start to use equipment, please make the following installation:
1. Confirm connected
Confirm whether the equipment of the power cord, network cable, electric lock control line
connection, the startup is normal. (Check the network state of light)
1) Power port
Power supply ways: 12v/DC or POE.
CN16
1
2
+12V
GND
12V 1A/DC
2) Electric-lock and indoor switch port
CN6
1
2
3
4
5
S_IN
S_OUT
NC
COM
NO
Indoor switch
Electric-lock switch
3) Driving mode of electric-lock(Default in active mode)
ǏNoteǐWhen in active mode, device can drive 12V/700mA switch output maximum, to which a standard
electric-lock or another compatible electrical appliance can be connected.
zWhen use the active mode, it is 12V DC in output.
zWhen use the passive mode, output is short control (normally open mode or normally close mode) .
Jumper in passive mode
Jumper in active mode

[䬂ܹ᭛ᄫ]
4) Wiring instructions
zNO: Normally Open Contact.
zCOM: Common Contact.
zNC: Normally Close Contact.
Driving Mode
Driving Mode
Jumper
port
Connections
Active
Passive
NO
NC
√
√
√√
√√
√√
√√

[䬂ܹ᭛ᄫ]
2. Quick Setting
The product Provide a complete function and parameter setting, users may need to have the
network and SIP protocol knowledge for understanding the meaning represented by all parameters. In
order to let equipment users can quickly enjoy the high quality speech brought by the IP Phone
services and low cost advantage, we especially lists the basic and must set options in this section,
which let users can real-time started without understanding complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normal operation,
and complete the connection of the network hardware. The product factory default network mode is
DHCP. Thus, only connect equipment with DHCP network environment then network can be
automatically connected.
¾Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice, or use
the "iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.
Note: when power on, 30s waiting is needed for device running.
¾Log on to the WEB device configuration.
¾In a SIP page configuration service account, user name, parameters that are required for server
address register.
¾You can settings DSS key in the Webpage(functions key settings -> function key).
You can settings function parameters in the Webpage (Intercom-> feature).

[䬂ܹ᭛ᄫ]
C. Basic operation
1. Answer a call
When calling come, the device automatically answer, in cancel automatic answer and settings
automatic answer time, will hear the bell in the set time, automatic answer after a timeout.
2. Call
Configuration shortcut (key1) as hot key and setup a number, then press shortcut keys can call the
configured number.
3. End call
Enable Release key hang up to end call.
4. Call record
The device provides 900 call records, when the storage space is exhausted, will cover the first call
records. When the device is powered down or reboot, call records will be removed.
You can view the three call records in the Webpage (Door phone/Door log)
5. Open the door operation
Through the following seven ways to open the door:
1) On the keyboard input password to open the door.
2) Access to call the owner; enter the remote to open the door by the owner password to open the
door.
3) Owner/call access control of other equipment and enter the access code to open the door. (access
code to be included in the list to access configuration, and enable for remote calls to open the
door )
4) Through the RFID Cards to open the door.
5) By means of indoor switch to open the door.
6) Private access code to open the door.
Enable for local authentication, and set private access code. Under the standby directly input the
access code to open the door.
7) Active URL control command to open the door.
URL is “http://host/cgi-bin/ConfigManApp.com?key=F_LOCK&code=openCode”, “openCode” is to
remote open the door code

[䬂ܹ᭛ᄫ]
Access code input correct prompt sowing sirens prompt access control and the remote user,
input error by short low frequency chirp.
Password successfully by high-frequency sirens sound prompt, input error is short by high
frequency chirp.
When the door opened by playing sirens sound prompt.
D. Page settings
1. Browser configuration
When the device and your computer successfully connected to the network, the on browsers enter
the IP address of the device. You can see the Webpage management interface the login screen.
Enter the user name and password and click [logon] button to enter the settings screen.
After configuring the equipment, remember to click SAVE under the Maintenance tab. If this is
not done, the equipment will lose the modifications when it is rebooted.
2. Password Configuration
There are two levels of access: root level and general level. A user with root level access can browse
and set all configuration parameters, while a user with general level can set all configuration parameters
except server parameters for SIP.
zDefault user with general level:
Username: guest
Password: guest
zDefault user with root level:
Username: admin
Password: admin

[䬂ܹ᭛ᄫ]
3. Configuration via WEB
(1) BASIC
a) STATUS
Status

Field Name
Field Name
Network

Shows the configuration information for WAN port, including connection mode of
WAN port (Static, DHCP, PPPoE),MAC address, IP address of WAN por
t
Accounts

Shows the phone numbers and registration status for the 2 SIP LINES.

b) WIZARD

[䬂ܹ᭛ᄫ]
Wizard
Field Name

Explanation
Select the appropriate network mode. The equipment supports three network modes:
Static IP mode

The parameters of a Static IP connection must be provided by your ISP.

DHCP mode

In this mode, network parameter information will be obtained automatically from a
DHCP server.

PPPoE mode

In this mode, you must enter your ADSL account and password.

Static IP mode is selected;
Click <Next> to go to Quick SIP Settings,
Click Back to return to the Wizard
screen
.
After selecting DHCP and clicking NEXT, the Quick SIP Settings screen will appear. Click Back to return to
the Wizard screen. Click
<Next> to go to the Summary screen.
If PPPoE is selected, this screen will appear. Enter the information provided by the ISP.
Click <Next> to go
to Quick SIP Setting. Click Back to return to the Wizard screen.

c) LANGUAGE
Set the current language.

[䬂ܹ᭛ᄫ]
d) TIME&DATE
Set the time zone and SNTP (Simple Network Time Protocol) server on this page to automatically
obtain time and daylight saving time, manual time and date entry are also done on this page.
Time&Date
Field Name
Explanation
System Current Time


Display the current time

Simple Network Time Protocol (SNTP) Settings
Enable SNTP

Enable or Disable SNTP

Primary Server
IP address of Primary SNTP Server

Time zone
Local Time Zone
Time Format

Configuration time format, the default is 24 hours.

Date Format

Configure date display format, the default is (date) (month) (year)

Date Seperator
Configure the date seperator
Manual Time Settings
Enter the values for the current year, month, day, hour and minute. All values are required.
Be sure to disable SNTP service before entering manual time and date.


[䬂ܹ᭛ᄫ]
(2) NETWORK
a) WAN
Field Name
Explanation
WAN Status
Active IP address
The current IP address of the equipment
Current subnet
mask
The current Subnet Mask
Current IP
gateway
The current Gateway IP address
MAC address
The MAC address of the equipment

[䬂ܹ᭛ᄫ]
Field Name
Explanation
WAN Settings
Enable Vendor
Identifie
r
Enable or disable Vendor Identifier
Vendor Identifier
Configure display Vendor Identifier
Select the appropriate network mode. The equipment supports three network modes:
Static

Network parameters must be entered manually and will not change. All parameters
are provided by the ISP.

DHCP

Network parameters are provided automatically by a DHCP server.

PPPoE

Account and Password must be input manually. These are provided by your ISP.

If Static IP is chosen, the screen below will appear. Enter values provided by the ISP.

NOTE:
1)
After entering the new settings, click the APPLY button. The equipment
will save the new settings and
apply them.
2)
If a new IP address was entered for the equipment
, it must be used to login to the phone after
clicking the APPLY button.
3)
If the system is starting use DHCP to obtain IP and the network address of the DHCP Server and
system of LAN network address is the same, then the system after receive DHCP IP, add the LAN
network address the last one plus one, and change the distr
ibution of the LAN DHCP Server IP
address; If the system started, And then WAN access DHCP, and the network address of the DHCP
server distribution and the same LAN, WAN will be unable to get IP access networks.
802.1X Settings
User
802.1X user account
Password
802.1X password
Enable 812.1X
Enable or Disable 812.1X
CA Certificate
Choose the CA Certificate and then click upload to upgrade
Device Certificate
Choose the Device Certificate and then click upload to upgrade

[䬂ܹ᭛ᄫ]
Field Name
Explanation
Service port Settings
Web Server
T
ype 
Specify Web Server Type
–HTTP or HTTPS
HTTP
Port
Port for web browser access. Default value is 80. To enhance security, change this from
the default. Setting this port to 0 will disable HTTP access.
Example: The IP add
ress is 192.168.1.70 and the port value is 8090, the accessing
address is http://192.168.1.70:8090.

HTTPS
Port
Port for HTTPS access. Before using https, an https authentication certification must be
downloaded into the equipment.
Default value is 443. To
enhance security, change this from the default.
Telnet Port

Port for Telnet access. The default is 23.

RTP Port Range
S
tart
Set the beginning value for RTP Ports. Ports are dynamically allocated.

RTP Port
Q
uantity
Set the maximum quantity of RTP Ports.
The default is 200.
Note:
1)
Any changes made on this page require a reboot to become active.
2)
It is suggested that changes to HTTP Port and Telnet ports be values greater than 1024.Values less
than 1024 are reserved.
3)
If the HTTP port is set to 0, HTTP service will be disabled.
b) QoS&VLAN
The equipment supports 802.1Q/P protocol and DiffServ configuration. Use of a Virtual LAN (VLAN)
allows voice and data traffic to be separated.
¾Chart 1 shows a network switch with no VLAN. Any broadcast frames will be transmitted to all other
ports. For example, and frames broadcast from Port 1 will be sent to Ports 2, 3, and 4.

[䬂ܹ᭛ᄫ]
¾Chart 2 shows an example with two VLANs indicated by red and blue. In this example, frames
broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN. VLANs can be
used to divide a network by restricting the transmission of broadcast frames.
Note: In practice, VLANs are distinguished by the use of VLAN IDs.
QoS&VLAN
Field Name
Explanation
Link Layer Discovery Protocol (LLDP) Settings
Enable LLDP
Enable or Disable Link Layer Discovery Protocol (LLDP)
Enable Learning
Function
Enables the telephone to synchronize its VLAN data with the Network Switch.
The telephone will automatically synchronize DSCP, 802.1p, and VLAN ID values
even if these values differ from those provided by the LLDP server.
Packet Interval
The time interval for sending LLDP Packets

[䬂ܹ᭛ᄫ]
Field Name
Explanation
Quality of Service (QoS) Settings
Enable DSCP
Enable or Disable Differentiated Services Code Point (DSCP)
Audio RTP DSCP
Specify the value of the Audio DSCP in decimal
SIP DSCP
Specify the value of the SIP DSCP in decimal
WAN Port VLAN Settings
Enable WAN Port
VLAN
Enable or Disable WAN Port VLAN
WAN Port VLAN ID
Specify the value of the WAN Port VLAN ID. Range is 0-4095
SIP 802.1P Priority
Specify the value of the signal 8021.p priority. Range is 0-7
Audio 802.1P Priority
Specify the value of the voice 802.1p priority. Range is 0-7
c) WEB FILTER
Web filter
The Web filter is used to limit access to the equipment. When the web filter is enabled, only the IP
addresses between the start IP and end IP can access the equipment.
Web Filter Table
Webpage access allows display the IP network list.
Web Filter Table Settings
Beginning and Ending IP Address for MMI Filter, Click add this filter range to the Web Filter Table.

Web Filter Setting
Select to enable MMI Filter. Click <apply> Make filter settings effective.
Note: Be sure that the filter range includes the IP address of the configuration computer.


[䬂ܹ᭛ᄫ]
d) SECURITY
Field Name
Explanation
Update Security
File
Select the security file to be updated. Click the Update button to update.
Delete Security
File
Select the security file to be deleted. Click the Delete button to Delete.
SIP TL
S Files
Show SIP TLS authentication certificate.
HTTPS Files
Show HTTPS authentication certificate.
(3) VOIP
a) SIP