Fanvil i31 User manual

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i31
IP Video Door Phone User Manual
Wall mounted 

In-wall

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Safety Notices
1. Please use the specified power adapter. If you need to use the power adapter provided by other
manufacturers under special circumstances, please make sure that the voltage and current provided is
in accordance with the requirements of this product, meanwhile, please use the safety certificated
products, otherwise may cause fire or get an electric shock.
2. Before using, please confirm that the temperature and environment is humidity suitable for the
product to work. (Move the product from air conditioning room to natural temperature, which may
cause this product surface or internal components produce condense water vapor, please open power
use it after waiting for this product is natural drying).
3. Please do not let non-technical staff to remove or repair. Improper repair may cause electric shock,
fire, malfunction, etc. It will lead to injury accident or cause damage to your product.
4. Do not use fingers, pins, wire, other metal objects or foreign body into the vents and gaps. It may
cause current through the metal or foreign body, which may even cause electric shock or injury
accident. If any foreign body or objection falls into the product please stop usingDŽ
5. Please do not discard the packing bags or store in places where children could reach, if children trap
his head with it, may cause nose and mouth blocked, and even lead to suffocationDŽ
6. Please use this product with normal usage and operating, in bad posture for a long time to use this
product may affect your health.
7. Please read the above safety notices before installing or using this phone. They are crucial for the safe
and reliable operation of the device.

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Directory
A. PRODUCT INTRODUCTION ............................................................................................................ 5
1. APPEARANCE OF THE PRODUCT .............................................................................................................. 5
2. DESCRIPTION .................................................................................................................................... 6
B. START USING.................................................................................................................................... 7
1. CONFIRM CONNECTED......................................................................................................................... 7
1) Power port ................................................................................................................................ 7
2) Electric-lock and indoor switch port ........................................................................................... 7
3) Driving mode of electric-lock(Default in active mode) ................................................................ 7
4) Wiring instructions .................................................................................................................... 8
2. QUICK SETTING ................................................................................................................................. 9
C. BASIC OPERATION .......................................................................................................................... 10
1. ANSWER A CALL .............................................................................................................................. 10
2. CALL ............................................................................................................................................ 10
3. END CALL....................................................................................................................................... 10
4. CALL RECORD.................................................................................................................................. 10
5. OPEN THE DOOR OPERATION............................................................................................................... 10
D. PAGE SETTINGS........................................................................................................................... 11
1. BROWSER CONFIGURATION ................................................................................................................ 11
2. PASSWORD CONFIGURATION .............................................................................................................. 11
3. CONFIGURATION VIA WEB................................................................................................................. 12
(1) BASIC ................................................................................................................................... 12
a) STATUS ................................................................................................................................. 12
b) WIZARD ............................................................................................................................... 12
c) LANGUAGE........................................................................................................................... 13
d) TIME&DATE.......................................................................................................................... 14
(2) NETWORK ............................................................................................................................ 15
a) WAN .................................................................................................................................... 15
b) QoS&VLAN........................................................................................................................... 17
c) WEB FILTER .......................................................................................................................... 19
d) SECURITY ............................................................................................................................. 20
(3) VOIP..................................................................................................................................... 20
a) SIP ....................................................................................................................................... 20
b) STUN.................................................................................................................................... 23
(4) INTERCOM ........................................................................................................................... 25

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a) FUNCTION KEY ..................................................................................................................... 25
b) MEDIA.................................................................................................................................. 27
c) DND ..................................................................................................................................... 29
d) FEATURE .............................................................................................................................. 30
e) MCAST ................................................................................................................................. 31
f) Action URL ........................................................................................................................... 34
(5) SAFEGUARDING (Only fully functional version support this feature)...................................... 34
(6) DOOR PHONE....................................................................................................................... 37
a) DOOR PHONE....................................................................................................................... 37
b) DOOR CARD ......................................................................................................................... 39
c) DOOR ACCESS ...................................................................................................................... 40
d) DOOR LOG ........................................................................................................................... 42
(7) MAINTENANCE..................................................................................................................... 43
a) AUTO PROVISION ................................................................................................................. 43
b) SYSLOG ................................................................................................................................ 45
c) CONFIG ................................................................................................................................ 46
d) UPDATE................................................................................................................................ 47
e) ACCESS................................................................................................................................. 48
f) REBOOT ............................................................................................................................... 48
(8) LOGOUT ............................................................................................................................... 49
E. APPENDIX ...................................................................................................................................... 50
1. TECHNICAL PARAMETERS.................................................................................................................... 50
2. BASIC FUNCTIONS ............................................................................................................................ 51
3. SCHEMATIC DIAGRAM ....................................................................................................................... 51
F. OTHER INSTRUCTIONS.................................................................................................................... 52
1. OPEN DOOR MODES ......................................................................................................................... 52
2. MANAGEMENT OF CARD .................................................................................................................... 53

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A. Product introduction
I31 is a full digital network door phoneˈits core part adopt mature VoIP solution(Broadcom
chipset), stable and reliable performance, Hands-free adopting digital full-duplex mode, Voice loud
and clear, video clear, generous appearance, solid durable, easy for installation, comfortable keypad,
low power consumption.
I31 support entrance guard control, Video intercom, keyboard, ID card and remote to open the
door, and other functions.
1. Appearance of the product
Wall mounted

In-wall

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2. Description
Buttons and icons
Description
Function
Numeric
keyboard
Input password to open the door or calls.

programmable keys
Can be set to a variety of functions, in order to
meet the needs of different occasions

induction zone

RFID
induction area
Lock Status

Door unlocking: On
Door
locking: Off
Call status

Standby: Off
Hold/
Blink with 1s
Calls:
On
Ring status

Standby
: Off
Ringing
: On
Network/SIP
Registration

Network error: Blink with 1s
Network running: Off
Registration failed: Blink with 3s
Registration succeeded: On


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B. Start Using
Before you start to use equipment, please make the following installation:
1. Confirm connected
Confirm whether the equipment of the power cord, network cable, electric lock control line
connection, the startup is normal. (Check the network state of light)
1) Power port
Power supply ways: 12v/DC or POE.
CN16
1
2
+12V
GND
12V 1A/DC
2) Electric-lock and indoor switch port
CN6
1
2
3
4
5
S_IN
S_OUT
NC
COM
NO
Indoor switch
Electric-lock switch
3) Driving mode of electric-lock(Default in active mode)
ǏNoteǐWhen in active mode, device can drive 12V/700mA switch output maximum, to which a standard
electric-lock or another compatible electrical appliance can be connected.
zWhen use the active mode, it is 12V DC in output.
zWhen use the passive mode, output is short control (normally open mode or normally close mode) .
Jumper in passive mode
Jumper in active mode

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4) Wiring instructions
zNO: Normally Open Contact.
zCOM: Common Contact.
zNC: Normally Close Contact.
Driving Mode
Driving Mode
Jumper
port
Connections
Active
Passive
NO
NC
√
√
√√
√√
√√
√√

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2. Quick Setting
The product Provide a complete function and parameter setting, users may need to have the
network and SIP protocol knowledge for understanding the meaning represented by all parameters. In
order to let equipment users can quickly enjoy the high quality speech brought by the IP Phone
services and low cost advantage, we especially lists the basic and must set options in this section,
which let users can real-time started without understanding complex SIP protocols.
In prior to this step, please make sure your broadband Internet online can be normal operation,
and complete the connection of the network hardware. The product factory default network mode is
DHCP. Thus, only connect equipment with DHCP network environment then network can be
automatically connected.
¾Press and hold “#” key for 3 seconds and the door phone will report the IP address by voice, or use
the "iDoorPhoneNetworkScanner.exe " software to find the IP address of the device.
Note: when power on, 30s waiting is needed for device running.
¾Log on to the WEB device configuration.
¾In a SIP page configuration service account, user name, parameters that are required for server
address register.
¾You can settings DSS key in the Webpage(functions key settings -> function key).
You can settings function parameters in the Webpage (Intercom-> feature).

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C. Basic operation
1. Answer a call
When calling come, the device automatically answer, in cancel automatic answer and settings
automatic answer time, will hear the bell in the set time, automatic answer after a timeout.
2. Call
Configuration shortcut (key1) as hot key and setup a number, then press shortcut keys can call the
configured number.
3. End call
Enable Release key hang up to end call.
4. Call record
The device provides 900 call records, when the storage space is exhausted, will cover the first call
records. When the device is powered down or reboot, call records will be removed.
You can view the three call records in the Webpage (Door phone/Door log)
5. Open the door operation
Through the following seven ways to open the door:
1) On the keyboard input password to open the door.
2) Access to call the owner; enter the remote to open the door by the owner password to open the
door.
3) Owner/call access control of other equipment and enter the access code to open the door. (access
code to be included in the list to access configuration, and enable for remote calls to open the
door )
4) Through the RFID Cards to open the door.
5) By means of indoor switch to open the door.
6) Private access code to open the door.
Enable for local authentication, and set private access code. Under the standby directly input the
access code to open the door.
7) Active URL control command to open the door.
URL is “http://host/cgi-bin/ConfigManApp.com?key=F_LOCK&code=openCode”, “openCode” is to
remote open the door code