Fuji Xerox DocuCentre 9000 User manual

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XEROX, THE DOCUMENT COMPANY, PDF Bridge, ContentsBridge, Ethernet, CentreWare, and the stylized
X are registered trademarks of Xerox Corporation and Fuji Xerox Co., Ltd.
DocuWorks is a trademark of Fuji Xerox Co., Ltd.
All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of
Xerox Corporation and Fuji Xerox Co., Ltd.
In this manual, safety instructions are preceded by the symbol . Always read and follow the
instructions before performing the required procedures.
The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji
Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or
computer hacking.
Important
(1) This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied or
modified in whole or part, without the written consent of the publisher.
(2) Parts of this manual are subject to change without prior notice.
(3) We welcome any comments on ambiguities, errors, omissions, or missing pages.
(4) Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign
Trade of Japan and/or the export control regulations of the United States.

1
Table of Contents
1 Before Using the Machine ........................................................................................ 5
Preface ........................................................................................................................ 6
About This Guide......................................................................................................... 7
Guides Supplied...................................................................................................... 7
Organization of this Guide ...................................................................................... 8
Conventions ............................................................................................................ 8
2 Product Overview ...................................................................................................... 9
Machine Components................................................................................................ 10
Main Body ............................................................................................................. 10
Power On / Off........................................................................................................... 14
Powering On ......................................................................................................... 14
Powering Off ......................................................................................................... 14
About the Circuit Breaker .......................................................................................... 15
Power Saver Mode .................................................................................................... 16
Changing the Power Saver Mode Change Interval............................................... 16
Exiting the Power Saver Mode.............................................................................. 19
Control Panel............................................................................................................. 20
3 Basic Operation ....................................................................................................... 23
Copying Procedure.................................................................................................... 24
Step1 Loading Documents.................................................................................... 24
Step2 Selecting Features...................................................................................... 26
Step3 Entering the Quantity.................................................................................. 27
Step4 Starting the Copy Job ................................................................................. 28
Step5 Confirming the Copy Job in the Job Status ................................................ 28
Stopping the Copy Job.......................................................................................... 29
Saving Scanned Documents ..................................................................................... 30
Printing ...................................................................................................................... 32
Scanning Procedure .................................................................................................. 33
Step1 Loading Documents ................................................................................... 33
Step2 Selecting Features...................................................................................... 35
Step3 Starting the Scan Job ................................................................................. 36
Step4 Confirming the Scan Job in the Job Status ................................................ 37
Step5 Saving the Scanned Data........................................................................... 37
Stopping the Scan Job.......................................................................................... 38
Printing Copy & Print Jobs Document Procedure...................................................... 39
Step1 Opening the [Check Mailbox] Screen ......................................................... 39
Step2 Selecting Box Type..................................................................................... 40
Step3 Selecting a Box........................................................................................... 40
Step4 Printing Documents .................................................................................... 40

2
Registering Mailboxes ................................................................................................41
System Settings Procedure........................................................................................43
4 Paper and Other Media ............................................................................................45
Paper Type.................................................................................................................46
Paper Size .............................................................................................................46
Weights of Usable Paper .......................................................................................46
Paper type .............................................................................................................47
Loading Paper ............................................................................................................49
Loading Paper in Trays 1 to 2................................................................................49
Loading Paper in Trays 3 to 4................................................................................50
Loading Paper in tray 5 (bypass)...........................................................................51
Loading Paper in Trays 6 to 7................................................................................52
Loading Paper in Interposer ..................................................................................52
Loading Tab Paper ................................................................................................53
Changing the Size of Paper in Trays..........................................................................55
Changing the Size of Paper in Trays 3 to 4 ...........................................................55
Changing the Size of Paper in Trays 6 to 7 ...........................................................56
5 Maintenance..............................................................................................................57
Replacing Toner Cartridges .......................................................................................58
Replacing the Waste Toner Container .......................................................................61
Replacing the Staple Cartridge ..................................................................................64
Replacing The Staple Scrap Container ......................................................................66
Replacing the Staple Cartridge for Booklet ................................................................68
Emptying Punch Scrap Container ..............................................................................70
6 Problem Solving .......................................................................................................71
Fault Clearance Procedure ........................................................................................72
Image Quality Problems .............................................................................................73
Paper Jams ................................................................................................................74
Paper Jams in Trays 1 to 4....................................................................................75
Paper Jams in Transport Unit 4 .............................................................................75
Paper Jams in Duplex Module[3]...........................................................................76
Paper Jams in Tray 5 (Bypass Tray) .....................................................................77
Paper Jams in Trays 6 to 7 (High Capacity Feeder Tray) .....................................78
Paper Jams in the Interposer.................................................................................78
Paper Jams in Lower Left Cover ...........................................................................79
Paper Jams inside body ........................................................................................80
Paper Jams Inside Finisher Left Cover..................................................................83
Paper Jams Inside Finisher Right Cover ...............................................................85
Paper Jams at Z Folding Unit ................................................................................88
Paper Jams at Output Area of Finisher .................................................................92
Paper Jams at High Capacity Tray Unit.................................................................94

3
Document Jams......................................................................................................... 98
Stapler Faults .......................................................................................................... 101
Staple Jams in the Staple Cartridge ................................................................... 102
Staple Jams at staple cartridge for booklet......................................................... 103
Solving Curled Output ............................................................................................. 104
Index........................................................................................................................ 107

1 Before Using the Machine
This chapter contains descriptions about how to use this document.
zPreface .........................................................................................................6
zAbout This Guide .......................................................................................... 7

1 Before Using the Machine
6
Before Using the Machine
1
Preface
Thank you for selecting our DocuCentre 9000 and Document Centre 1100/900.
This guide provides all the necessary copy/print/scan operating procedures,
maintenance information like how to clear paper jams, daily care, setting various items,
and precautions.
This guide assumes that you are familiar with your personal computer’s operating
system, as well as its operating and networking environment.
Please read this guide thoroughly to obtain the best performance on this product. After
reading this guide, be sure to keep it handy for quick reference. It will be useful in case
you forget how to perform operations or if a problem occurs with the machine.
For instructions on configuring your network environment, refer to the Network
Administrator Guide. For information about optional accessories for the printer
functionality, also refer to the guide provided with each optional accessory.
Since the machine is equipped with anti-counterfeit features, in some rare cases,
certain kinds of documents may be unable to copy.
Fuji Xerox shares the global concern about environmental conservation and has integrated
that concern in its business activities–from research and development to disposal. We have
implemented a number of programs to lessen the burden on the environment. For example,
we have totally eliminated ozone-depleting chlorofluorocarbons from our manufacturing
facilities.
We are committed to leadership in the conservation of resources by reusing and recycling
post-consumer waste material such as paper, cartridges, and parts from our customer's
copiers and printers.
Important Note:
This equipment will be inoperable when main power fails.

About This Guide
7
Before Using the Machine
1
About This Guide
This section describes the organization of this guide.
Guides Supplied
We provide the following guides for optimum usage of the machine.
Included Manuals
Several manuals are included with this product. They are referred to as accompanying
manuals.
These accompanying manuals include descriptions on configurations and operation of
the product.
The below manuals are included with the machine.
User Guide
This guide provides information about copying/printing/scanning procedures, clearing
paper jams, making daily maintenance, programming various settings and features, as
well as precautions for use.
Network Administrator Guide
This document is aimed toward network administrators, as a guide to setting up the
network environment.
Quick Reference Guide (This Document)
Introduces the main features of the machine, as well as simple operating instructions.
Manual (HTML)
A guide to installing print driver, configuring the printer environment, etc. This manual
is included in the CentreWare Utilities or Driver CD Kit CD-ROM.
Guides for Optional Accessories
Optional accessories are also available for the machine. User Guides are provided with
the optional accessories exclusively for the DocuCentre 9000 and Document Centre
1100/900. These User Guides are referred to as "guides for optional accessories".
Guides for optional accessories are provided in two forms, printed or as On-line Help.
Guides for optional accessories describe all the necessary steps for operating optional
accessories and installing software.

1 Before Using the Machine
8
Before Using the Machine
1
Organization of this Guide
This guide consists of the following chapters.
1 Before Using the Machine
Describes how to use this document, as well as cautions on using the product safely
and legally.
2 Product Overview
Describes basic information such as identifying the major components, how to switch
the machine on and off, how to use the touch screen, and how to set the power saver
feature.
3 Basic Operation
Contains information about loading paper and other types of media into the machine,
using the copy/print/scan features, and changing the default settings.
4 Paper and Other Media
Describes the types of paper that can be used on the machine, precautions when
handling paper, and how to load paper in trays.
5 Maintenance
Describes procedures for replacing consumables, cleaning the machine, and printing
reports/lists.
6 Problem Solving
Describes troubles that may occur with the machine and their solutions.
Conventions
zIn this document, "Computer" refers to a personal computer or workstation.
zThe following icons are used in this guide.
Important Indicates important information which you should read.
Note Indicates additional information on operations or features.
zThe following conventions are used in this guide:
" " :The cross-reference is within this manual.
" " :Refers to names of features, and touch screen messages and input text.
[ ] :Refers to button or menu names displayed in the touch screen.
:Refers to the names of menus, commands, windows, or dialog boxes
displayed on the computer screen and their button and menu names.
< > button:Indicates a hardware button on the control panel.
< > key :Indicates a key on the keyboard of the computer.
zFor radio buttons, the checked item is the selected item.

2 Product Overview
This chapter describes basic operation about the machine, such as the names
of each component, switching on and off of the machine, and the operation of
the touch screen and power saving settings.
zMachine Components.................................................................................10
zPower On / Off ............................................................................................14
zAbout the Circuit Breaker............................................................................15
zPower Saver Mode .....................................................................................16
zControl Panel ..............................................................................................20

2 Product Overview
10
Product Overview
2
Machine Components
This section describes the main components and their functions of the DocuCentre
9000 and Document Centre 1100/900 (hereinafter called "the machine").
Main Body
No. Component Function
1 Document cover Holds the document down.
2 Control panel It consists of operation buttons, LED indicators and a touch screen.
Refer to "Control Panel" (P.20).
3 Document glass Load documents here.
4 Power switch Switches the power of the machine on/off.
5 Front cover Open this cover to clear paper jams and to replace the waste toner
bottles.
6 Toner cover Open this cover to replace the toner cartridge.
7 Tray 1, 2, 3, 4 Load papers here for copying.
8 Locking casters Used for locking the wheels of the machine. Lock these casters after
moving the machine to its installation site.
9 Bottom left cover Open this cover to access the insides of the machine to remove the
jammed paper.
10 Front cover for high
capacity tray unit.
Open this cover to access the bottom left cover of the machine to remove
the jammed paper.
11 Tray 6, 7 Load papers here for copying.
12 Tray 5 (Bypass) Used for loading non-standard paper (thick-stock paper, and other
special media) that cannot be loaded in trays 1 to 4.











Machine Components
11
Product Overview
2
Note • In text descriptions, the Duplex Automatic Document Feeder is abbreviated as "Document
Feeder".
No. Component Function
13 Left cover Opens slightly just when opening the top cover. Open widely when
removing the jammed paper.
14 Front cover Open this cover to remove the jammed paper.
15 <Confirmation> indicator This indicator lights to confirm that the document is loaded correctly.
16 Document guides Use this guides to align the edges of the document.
17 Document feeder tray Load documents here.
18 Document output tray Receives scanned documents.
19 Document Stopper Holds large document, such as A3, in place. Set upright for use when
making copies.
20 Waste toner container
cover
Open this cover when removing the waste toner bottle.
21 Waste toner container Collects used toner.
22 Fuser (E) Fuses the printed image on the paper by fusing the toner. Do not touch
this unit as it is extremely hot.
23 Lever Lever for pulling out the transfer module.
24 Transfer module Copies the image from the drum to the paper. Open this just when
removing the jammed paper.
25 Toner cartridge Toner (image forming powder) cartridge is provided.

 
  








2 Product Overview
12
Product Overview
2
No. Component Function
26 Interposer (Cover/
Transparency separator
tray)
Load papers for covers or transparency separators. Papers loaded here
will not be used for copying or printing.
27 De-curl button Press this button to decurl copied paper.
28 Output tray Receives copies when you select [Automatic sorting], [Collated],
[Uncollated] or normal copy.
29 Finisher tray Receives copies when you select stapled, punched and Z-folded copies.
30 Booklet output tray Receives copies when you select Bi-Fold or Bi-Fold + Stapling.
31 Booklet output tray button Press this button to deliver booklets to removal position.
32 Right cover Open to clear paper jam; replace staples or clear jammed staples; or
replace the scraps from the puncher.
33 Staple cartridges for
booklet There are two staple cartridges for booklet. Remove these cartridges to
replace staples and clear staple jams.
34 Staple Scrap Container Collects the scraps from the stapler. Remove this cartridge to replace
the staple scrap container.

 






 



Finisher D2, Booklet finisher D2

Machine Components
13
Product Overview
2
*1 Only available when Booklet Finisher D2 is installed.
 Only available when Folding unit (Z and C) is installed.
Note • Finisher and Booklet finisher D2 are optional. In text descriptions, finisher and booklet
finisher D2 may be called finisher.
35 Staple cartridge This cartridge contains staples. Remove this cartridge to replace staples
and clear staple jams.
36 Punch scrap container Collects the scraps from the puncher. Open throw away the scraps.
37 Tri-Fold output tray Receives copies when you select Tri-Fold In or Tri-Fold out.
38 Tri-Fold output tray button Press this button to open Tri-Fold output tray.
39 Left cover Open this cover to access the inside of the machine to clear paper jams.
No. Component Function

2 Product Overview
14
Product Overview
2
Power On / Off
Switch on the power before operating the machine. After the power is on, it will take
about 6 minutes for DocuCentre 9000 and Document Centre 900 or about 5 minutes
for Document Centre 1100 to warm up before you can start making copies.
This may take more time due to image quality adjustment depending on the status of
the machine.
Turn the machine off at the end of the day or when it is not in use for a long period of
time. Also, use [Power Saving] feature when not in use for a while to reduce the power
consumption.
Important • Switching off the power of the machine may cause loss of data being processed.
For information about power saving feature, refer to "Power Saver Mode" (P.16).
Powering On
The procedure for turning on the power is as follows.
1Open the cover and press the
power switch to the [|] position to
turn the power on.
Note • The "Please wait..." message
indicates that the machine is
warming up. The machine
cannot be used while it is
warming up.
Powering Off
The procedure for turning the power off is as follows.
Important • if you turn the power off while data is being stored in the memory, the data may be erased.
1Before turning the power off, make sure that all copy or print jobs have completely
finished.Also, make sure that the <Online> indicator is not lit.
Important • Never turn the power off in the following instances:
•While data is being received
•While data is being sent (FTP/SMB/e-mail)
•While jobs are being printed.
•While jobs are being copied
•While a scan is being executed
•While data is being imported from computer
2Press the power switch to the [ ] side.
Important • Power off processing is performed internally on the machine for a while after the power
switch is turned off. Therefore, do not unplug the power cord from the power outlet
immediately after turning the power switch off.
Note • Before you turn the power back on after turning it off, first make sure that the display and the
<Job in Memory> indicator have gone out.

About the Circuit Breaker
15
Product Overview
2
About the Circuit Breaker
The machine is provided with a
circuit breaker.
In the event of a current leakage,
the breaker will automatically cut off
the power circuit to prevent any
leakage or fire from occurring.
The circuit breaker is normally On
("l") position as shown in the figure.
If the breaker is Off ("O") position,
contact your Customer Support
Center as there might be some unusual conditions.

2 Product Overview
16
Product Overview
2
Power Saver Mode
The machine is installed with a Power Saver feature that will automatically cut off the
electricity to the machine if no copy or print data is received for a certain duration.
The Power Saver feature has two modes, a [Low Power mode] and [Sleep mode].
The machine enters the [Low Power mode] after the preset time has elapsed if the
machine is left unused for a fixed period of time.
The machine then enters the [Sleep mode] if a further preset time elapses.
Low Power Mode
In this mode, the power to the control panel and fuser unit is lowered to save power.
The display goes out, and the <Power Saver> button on the control panel lights. To use
the machine, press the <Power Saver> button. The <Power Saver> button goes out to
indicate that the Power Saver feature is canceled.
Sleep Mode
In this mode, the power is lowered more than in the Low Power mode.
The display goes out, and the <Power Saver> button on the control panel lights. To use
the machine, press the <Power Saver> button. The <Power Saver> button goes out to
indicate that the Power Saver feature is canceled.
Changing the Power Saver Mode Change Interval
The procedure for setting the Power Saver feature is as follows.
To activate the Power Saver feature, set the Sleep Mode button to Enabled, and set
both the times up to migration to the Low Power Mode and migration to the Sleep
Mode.
Note • The time to migration to Low Power Mode and Sleep Mode can each be specified in 1
minute increments, from 1 to 240 minutes.
1Press the <Log In/Out> button.
2Enter the system administrator ID
with the numeric keypad or a
keyboard displayed by pressing
[Keyboard], and select [Confirm].
Note • The default UserID value is
11111. When using the
authentication manager
feature, a password is
required. The default
password value is "x-admin".
<Log In/Out>
button

Power Saver Mode
17
Product Overview
2
3Select [System Settings].
4Select [System Settings].
5Select [Common Settings].
6Select [Machine Clock/Timers].

2 Product Overview
18
Product Overview
2
7Select [8. Auto Power Saver], and
select [Change Settings].
8Using [ ] [ ], configure a power
saver mode migration time from 1
to 240 minutes, in 1 minute
increments.
From Last Selection to Low Power Mode
Set the time to move to the [Low Power Mode] after the last operation.
Note • The default for [From Last Selection to Low Power Mode] is [15] minutes.
From Last Selection to Sleep Mode
Set the time to move to the [Sleep Mode] after the last operation.
Note • The default for [From Last Selection to Sleep Mode] is [60] minutes. Configure the [From
Last Selection to Sleep Mode] time to be longer than the [From Last Selection to Low Power
Mode] time.
9Press [Save].
10 Select [Close] repeatedly until the [System Settings/Registration] screen is displayed.
11 Select [Exit] to exit the System Administration mode.