Fujitsu ESPRIMO K5010 User manual

System
Operating Manual
FUJITSU ALL-IN-ONE PC
ESPRIMO K5010

Thank you for buying an innovative product from Fujitsu.
Latest information about our products, useful tips, updates etc. is available
on our website: "http://www.fujitsu.com/fts/"
You can find driver updates at: "http://support.ts.fujitsu.com/download"
Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
• Your sales partner
• Your sales office
We hope you enjoy using your new Fujitsu system!

Issued by / EU importer
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
© Fujitsu Technology Solutions GmbH 2020. All rights reserved.
Publication Date
08/2020
Order No.: A26361-K2605-Z230-1-7619, edition 1

FUJITSU ALL-IN-ONE PC
ESPRIMO K5010
Operating Manual
Your ESPRIMO 5
Ports and Operating Elements 7
Important notes 11
Getting started 14
Operation 27
Explanatory information about
standard ISO 9241-307 42
Troubleshooting and tips 43
System expansions and repairs 48
Technical data 49
Index 50

Remarks
Notes on the product description are consistent with Fujitsu´s design specifications and
are made available for comparison purposes. The actual results may differ due to several
factors. Technical data is subject to change without notification. Fujitsu does not accept
any responsibility for technical or editorial errors nor for omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
Kensington is a registered trademark of the ACCO brand.
USB Type-C™ and USB-C™ are trademarks of the USB Implementers Forum
in the USA and other countries.
The terms HDMI and HDMI High-Definition Multimedia Interface and the HDMI logo are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.
Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation
in the USA and/or other countries respectively.
All other trademarks mentioned here are the property of their particular owner.
Copyright
No part of this publication may be copied, reproduced or translated without
prior written permission from Fujitsu.
No part of this publication may be stored or transmitted in any electronic manner
without written permission from Fujitsu.

Contents
Contents
YourESPRIMO ......................................................................... 5
Validityof the Reference Manual ......................................................... 6
Notational conventions .................................................................. 6
Ports and Operating Elements ......................................................... 7
Front ................................................................................... 7
Leftside ................................................................................ 8
Rear ................................................................................... 9
Rear side (under cover) ................................................................. 10
Important notes ........................................................................ 11
Safetyinformation ....................................................................... 11
Safetynotesforthe system .............................................................. 12
Transportingthedevice .................................................................. 13
Cleaning thedevice ..................................................................... 13
Energy saving,disposalandrecycling .................................................... 13
Getting started ......................................................................... 14
Unpacking and checking thedelivery ..................................................... 14
Steps for initial setup .................................................................... 14
Setting up the device .................................................................... 15
Setting up an ergonomic video workstation ............................................ 15
Adjusting the inclination .............................................................. 17
Adjusting the rotation ................................................................ 17
Adjusting height ..................................................................... 17
Information on how to fit a VESA mount monitor base carrier . . ............................. 18
Removing the coverfor ports ............................................................ 19
Connecting thepowercable ............................................................. 20
Connecting externaldevices ............................................................. 20
Ports on the device .................................................................. 21
Connecting themouse ............................................................... 21
Connecting the keyboard . ........................................................... 22
Connect external devices to the serial port (optional) . . . . . . ............................. 22
Connectingexternaldevicesto theUSB ports ......................................... 23
Connect a second monitorto thedisplayport .......................................... 23
Fitting thecover forports ................................................................ 24
Switching on for the firsttime:installingthesoftware ....................................... 25
Switch thedevice on ................................................................ 25
Installingthe software ............................................................... 26
Operation .............................................................................. 27
Switchthe deviceon .................................................................... 27
Switching thedevice off ................................................................. 27
LCDscreen ............................................................................ 28
Adjustingthe brightness ............................................................. 29
Indicatorsonthedevice ................................................................. 30
Keyboard ............................................................................... 31
Important keys and keyboard shortcuts . . . . ............................................ 31
Multimedia module (optional) . . ........................................................... 33
Presencesensor .................................................................... 34
Wireless LAN/Bluetooth radio components (optional) . . . .................................... 35
Switching the wireless components on and off . ........................................ 35
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Contents
Settingsin BIOSSetupUtility ............................................................ 36
Startingthe BIOSSetup Utility ........................................................ 36
Operating BIOSSetup Utility ......................................................... 37
ExitingBIOS Setup Utility ............................................................ 37
Propertyand dataprotection ............................................................. 37
Anti-theftprotectionand lead-sealing .................................................. 38
BIOSsetupsecurity functions ........................................................ 39
SmartCard reader (optional) . . ........................................................ 40
Deletedata ......................................................................... 41
Explanatory information about standard ISO 9241-307 .................................. 42
Troubleshootingand tips .............................................................. 43
Helpif problemsoccur ................................................................... 43
Troubleshooting . . ....................................................................... 43
Powerindicatorremains offafteryou haveswitchedonyour device ..................... 43
The device cannot be switched off with the On/Off switch . .............................. 44
Theinternalscreenstaysblank ....................................................... 44
Theexternalmonitor remainsblank ................................................... 45
Theexternalmonitor isblankor theimage isunstable .................................. 45
Nomousepointerdisplayedon themonitor ............................................ 46
Dateand timeare notcorrect ........................................................ 46
SmartCard reader is not recognised . ................................................. 46
Errormessageson thescreen ........................................................ 46
Installingnewsoftware .................................................................. 46
Tips .................................................................................... 47
Systemexpansions andrepairs ........................................................ 48
Technicaldata ......................................................................... 49
Index .................................................................................. 50
4Fujitsu

Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels, which differ in terms of hardware and
software equipment. You can install additional drives and other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the selected configuration, the operating system is preinstalled on your hard disk.
Further information on this device is provided:
• in the "Quick Start Guide" poster
• in the "Safety/regulations" manual
• in the "Warranty" manual
• in your operating system documentation
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
With the programme Acrobat Reader, you can display targeted information on the screen
quickly. It is of course also possible to print out a copy of the manual if required.
Fujitsu 5

Your ESPRIMO
Validity of the Reference Manual
This Reference Manual is valid for the following system:
• FUJITSU ALL-IN-ONE ESPRIMO K5010
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
6Fujitsu

Ports and Operating Elements
Ports and Operating Elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before you start to work with the device.
Front
2
4
567
2
8
1
9
3
1 = Multimedia module with camera,
microphone and presence sensor
(optional), retractable and non-retractable
2 = Loudspeaker
3 = USB port (type C)
4 = USB ports 3.0 (type A)
5 = Headset jack
6 = Hard disk indicator
7 = On/off switch
8 = Power-on indicator
9 = Screen brightness buttons on the
underside
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Ports and Operating Elements
Left side
MicrophoneportHeadphonesportExpressCardslotUSBport
Alternatively, a SmartCard reader or an optical drive can be installed in the drive bay
on the left. The SmartCard reader is shown in the following illustration.
If the option ordered does not include a SmartCard reader or an optical
drive, the drive bay will be protected by a blind cover.
1
2
1 = SmartCard Reader 2 = SmartCard reader status indicator
8Fujitsu

Ports and Operating Elements
Rear
1
2
3
6
5
4
1 = Cover for ports
2 = Service door (for service only)
3=Coverformai
nswitch
4 = Ports cover connector lock
5 = Padlock mounting option
6 = Security Lockdevice
Fujitsu 9

Ports and Operating Elements
Rear side (under cover)
45 7
2
10 118
6
1
3 9
1 = PS/2 mouse port (optional*)
2 = PS/2 keyboard port (optional*)
3 = Serial port (optional)
4 = USB 2.0 ports
5 = USB 3.2 ports
6 = Display port
7 = LAN port
8 = Audio input (line in / microphone)
9 = Audio output (line out / speaker)
10 = Power connection (AC IN)
11 = Main switch
* PS/2 keyboard port and PS/2 mouse port form together an option. Therefore, depending
on the option ordered, either both ports or neither of the two will be installed.
10 Fujitsu

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the information provided in the "Safety/regulations" manual
and in the following safety notes.
When installing and operating the device, please observe the notes on
environmental conditions in Chapter "Technical data", Page 49 as well as
the instructions in Chapter "Getting started", Page 14.
When setting up the device, make sure there is clearance all around it so that
thecasingreceivesenough ventilation. In order to avoid overheating, do not
cover the ventilation areas of the monitor or the device.
You must only operate the device if the rated voltage used by the
device is set to the local mains voltage.
The main switch and the ON/OFF switch do not disconnect the device from
the mains voltage. For complete disconnection from the mains voltage,
you must pull the mains plug out of the socket.
Only operate the device with the casing closed.
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
Repairs to the device must only be performed by qualified technicians.
Incorrect repairs could put the user at great risk or cause serious damage
to the equipment (electric shock, risk of fire).
Fujitsu 11

Important notes
Safety notes for the system
This device complies with the relevant safety regulations for data processing equipment,
including electronic office machines for use in an office environment. If you have
any questions about whether the device can be used in the intended environment,
please contact your sales office or our Service Desk.
• The display surface of the device is sensitive to pressure and scratches. You should therefore
be careful with the display surface in order to avoid lasting damage (scratches).
• If the device is brought into the installation site from a cold environment, condensation
can form. Before operating the device, wait until it is absolutely dry and has reached
approximately the same temperature as the installation site.
• When installing and operating the device, please observe the notes on ambient
conditions in "Technical data", Page 49 and the instructions in "Setting up
an ergonomic video workstation", Page 15.
• To ensure sufficient ventilation, the air inlet and outlet openings of the device must be kept clear.
• The device automatically sets itself to the correct voltage within the range from 100 V to 240 V.
Make sure that the local mains voltage is neither higher nor lower than this range.
• Ensure that the power socket on the device and the mains outlet are freely accessible.
• The on/off switch does not disconnect the device from the mains voltage. To completely
disconnect from the mains voltage, you must remove the mains plug from the mains socket.
• The device is equipped with a power cable that complies with safety standards.
• Use the supplied power cable only.
• Lay the cables in such a way that they do not create a hazard (danger of tripping)
and cannot be damaged. When connecting the device, observe the relevant notes
in chapter "Connecting external devices", Page 20.
• No data transfer cables should be connected or disconnected during a thunderstorm.
• Make sure that no objects (e.g. jewellery chains, paper clips, etc.) or liquids get
inside the device (danger of electric shock, short circuit).
• The device is not waterproof! Never immerse the device in water and protect
it from spray water (rain, sea water).
• In an emergency (e.g. damaged casing, operation controls or cables, penetration
of liquids or foreign matter), switch off the device, disconnect the power plug
and contact your sales outlet or our Service Desk.
• Only set the resolution and refresh rates that are indicated in chapter "Technical
data", Page 49. If you set other values, you may damage the device. If you are
in any doubt, contact your sales outlet or our Service Desk.
• Use a screen saver with moving images and activate the power management for
your monitor to prevent still images from "burning in".
• We recommend that you place your device on a durable, non-slip surface. In view
of the many different finishes and varnishes used on furniture, it is possible that the
feet of the device may mark the surface they stand on.
12 Fujitsu

Important notes
Transporting the device
DeviceTran sporta tionRe-transportation
Transport all devices separately in their original packaging or in a packaging
that protects them from knocks and jolts.
Unpack them only at the installation site.
If the device is brought from a cold environment into the room where it will be used,
condensation may occur. In order to avoid damage to the device, wait before preparing
it for use until the device has reached the ambient temperature and it is absolutely dry.
Cleaning the device
Device,Tran sporta tionRetransportationSystem unit, see Devi ce
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
Thesurfacecanbecleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecycling
You can find information on these subjects in the "Environment and Energy Information" manual
or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/").
Fujitsu 13

Getting started
Getting started
Gettingstarted
Please observe the safety information in the "Important notes", Page 11 chapter.
Unpacking and checking the delivery
The display surface of the device is sensitive to pressure and scratches.
Always hold the device by the casing!
It is recommended not to throw away the original packaging material! It may be
required for reshipment at some later date.
PackagingContentsofd elivery Packaging,
►Unpack all the individual parts.
►Check the contents of the package for any visible damage caused during transport.
►Check whether the delivery conforms to the details in the delivery note.
►Should you discover that the delivery does not correspond to the delivery
note, notify your local sales outlet immediately.
Steps for initial setup
Preparingforfirs tuse,ove rviewPreparingforu se,
Only a few steps are necessary to put your new device into operation for the first time:
• Select a location for device and set up device
• Connecting external devices such as a mouse and keyboard
• Check the voltage at the mains outlet and connect the device to an electrical outlet
• Switch the device on
You will learn more about the individual steps in the following sections.
External devices
If you have received other external devices in addition to your own device (e.g.
a printer), do not connect these until after the initial installation. The following
sections describe how to connect these external devices.
Drives and boards
If you have received drives or boards with your device, please do not install
them until after first-time setup. How to install drives and boards is described
in the "System expansions and repairs", Page 48 chapter.
14 Fujitsu

Getting started
Settingupthedevice
WorkstationErgonomicD evice
When installing your device, please read the recommendations and safety
notes in the "Safety/regulations" manual.
We recommend that you place your device on a surface which is not slippery. In
view of the many different finishes and varnishes used on furniture, it is possible
that the rubber feet will mark the surface they stand on.
Depending on the location of your device, bothersome vibrations and noises may
occur. To prevent this, a distance of at least 10 mm / 0.39" should be maintained
from other devices on casing sides without ventilation surfaces.
In order to avoid overheating, do not cover the ventilation areas
of the monitor or the device.
A minimum distance of 200 mm / 7.87" from the device must be
observed for ventilation areas.
Do not expose the device to extreme ambient conditions (see "Technical data", Page 49,
section "Ambient conditions"). Protect the device against dust, humidity and heat.
When the lighting conditions are unfavourable (for instance direct sunlight), reflections
may occur which can cause the displayed characters to be difficult to read. Suitable
ambient lighting is necessary to avoid these kinds of reflections.
In addition, align your system according to the ambient lighting conditions, for instance
by changing the position of the display (horizontal or vertical angle).
Setting up an ergonomic video workstation
1
►Do not position the video workstation
opposite a window (1).
Fujitsu 15

Getting started
1
►Position the system outside the reach
of a light source (1).
1
►Position the keyboard where it is
easiest to reach (1).
1
50 cm
►Position the system so that the eye distance
to the screen (1) is around 50 cm / 20 inches.
16 Fujitsu