Furuno FELCOM 250 User manual

INMARSAT FLEETBROADBAND
SHIP EARTH STATION
FELCOM 250
FELCOM 500
OPERATOR'S MANUAL
www.furuno.co.jp
MODEL

Thepaperusedinthismanual
iselementalchlorinefree.
・FURUNOAuthorizedDistributor/Dealer
9‑52Ashihara‑cho,
Nishinomiya,662‑8580,JAPAN
Telephone: +81‑(0)798‑65‑2111
Fax:
+81‑(0)798‑65‑4200
A
:
AUG
2009
.
PrintedinJapan
Allrightsreserved.
D
:
MAY
21,2010
Pub.No.
OME‑56660‑D
*00017097713**00017097713*
(
TOMA
)
FELCOM500/250
*
00017097713
*
*
00017097713
*
*00017097713*

i
IMPORTANT NOTICES
General
• This manual has been authored with simplified grammar, to meet the needs of international us-
ers.
• The operator of this equipment must read and follow the descriptions in this manual. Wrong op-
eration or maintenance can cancel the warranty or cause injury.
• Do not copy any part of this manual without written permission from FURUNO.
• If this manual is lost or worn, contact your dealer about replacement.
• The contents of this manual and equipment specifications can change without notice.
• The example screens (or illustrations) shown in this manual can be different from the screens
you see on your display. The screens you see depend on your system configuration and equip-
ment settings.
• Save this manual for future reference.
• Any modification of the equipment (including software) by persons not authorized by FURUNO
will cancel the warranty.
• All brand and product names are trademarks, registered trademarks or service marks of their
respective holders.
How to discard this product
Discard this product according to local regulations for the disposal of industrial waste. For disposal
in the USA, see the homepage of the Electronics Industries Alliance (http://www.eiae.org/) for the
correct method of disposal.
How to discard a used battery
Some FURUNO products have a battery(ies). To see if your product has a battery(ies), see the
chapter on Maintenance. Follow the instructions below if a battery(ies) is used.
In the European Union
The crossed-out trash can symbol indicates that all types of batteries
must not be discarded in standard trash, or at a trash site. Take the
used batteries to a battery collection site according to your national
legislation and the Batteries Directive 2006/66/EU.
In the USA
The Mobius loop symbol (three chasing arrows) indicates that Ni-Cd
and lead-acid rechargeable batteries must be recycled. Take the used
batteries to a battery collection site according to local laws.
In the other countries
There are no international standards for the battery recycle symbol. The number of symbols can
increase when the other countries make their own recycle symbols in the future.
Cd
Ni-Cd Pb

ii
SAFETY INSTRUCTIONS
WARNING
Indicates a condition that can cause death or serious injury if
not avoided.
CAUTION
Indicates a condition that can cause minor or moderate injury if
not avoided.
Warning, Caution Mandatory Action
Prohibitive Action
Read these safety instructions before you operate the equipment.
WARNING
Do not open the equipment.
This equipment uses high voltage that can
cause electrical shock.
Only qualified persons can work inside
the equipment.
Turn off power at switchboard if the
something is dropped inside the
equipment.
Fire or electrical shock can result if the
power remains on.
Turn off power at switchboard if the
equipment is emitting smoke or fire.
Fire or electrical shock can result if the
power remains on.
Turn off power at switchboard
immediately if you feel the equipment
is not working properly.
Fire or electrical shock can result if the
power remains on.
Do not dissasemble or modify the
equipment.
Fire, electrical shock or bodily injury
can result.
Do not operate the equipment with
wet hands.
Fire or electrical shock can result.
Keep the equipment away from rain,
water and water splash.
Fire or electrical shock can result if water
gets into the equipment.
Use the correct fuse.
Use of a wrong fuse can cause fire.
Do not place liquid-filled containers
on the top of the equipment.
For or electrical shock can result
CAUTION

SAFETY INSTRUCTIONS
iii
WARNING
The glass of an LCD panel breaks
easily. Handle the LCD carefully.
Injury can result if the glass breaks.
CAUTION
WARNING
To avoid electrical shock, do not
remove cover. No user-serviceable
parts inside.
Name: Warning Label (1)
Type: 86-003-1011-3
Code No.: 100-236-233-10
Name: Warning Label
Type: 6-021-3517-0
Code No.: 100-350-230-10
WARNING
To avoid electrical shock,
do not remove cover.
Warning Labels
Warning labels are attached to the equipment. Do not remove the labels. If a label is lost or damaged,
contact a FURUNO dealer abouit relplacement.
Do not approach the radome closer
than 1.4 m (FELCOM 500) or 0.7 m
(FELCOM 250) when it is transmitting.
The radome emits radio waves which
can be harmful to the human body,
particularly the eyes.
FELCOM500
distance
100W/m -
0.5 m
1.4 m
RF power dendity
on antenna aperture
2
25W/m
2
10W/m
2
-
0.4 m
0.7 m
FELCOM250
distance

iv
505 Emergency Call
In the event of an emergency, do the following to make an emergency call:
Note: 505 Emergency calling is an INMARSAT service and is not GMDSS compliant.
1. Remove the handset from the cradle, and dial [505] at the idle screen.
2. Press or [#] to call the number.
Corresponding to the satellite in use, you will be connected to one of the following RCC ser-
vices.
For example, if using the above operation is performed in Japan, it is covered by the APAC
service area, and you will be connected to RCC Australia.
3. Once connected to RCC, speak slowly and clearly provide the following information:
• Who you are: Vessel name, telephone number and callsign.
• Where you are: Your position in latitude and longitude or a bearing and distance from a
known geographical point.
• What is wrong: Nature of emergency or difficulty.
• Type of assistance required.
• Number of persons on board.
Satellite RCC
EMEA (West Asia, Africa, East-
ern Atlantic area)
RCC Den Helder (Holland)
APAC (Western Pacific, South-
east Asia, Oceania area)
RCC Australia (Canberra, Australia)
AMER (Western Atlantic, East-
ern Pacific, Continental America
area)
JRCC Norfolk (Norfolk, Virginia, USA)

v
TABLE OF CONTENTS
FOREWORD................................................................................................................. viii
SYSTEM CONFIGURATION ........................................................................................... x
1. BASIC OPERATION..............................................................................................1-1
1.1 Communication Unit and Handset overview...............................................................1-1
1.1.1 Communication unit........................................................................................1-1
1.1.2 Handset ..........................................................................................................1-1
1.2 SIM Card ....................................................................................................................1-4
1.3 Power On/Off..............................................................................................................1-5
1.4 Screen Layout ............................................................................................................1-7
1.5 Basic Operation of the Handset..................................................................................1-8
1.5.1 Main menu......................................................................................................1-8
1.5.2 How to input characters................................................................................1-10
1.5.3 How to edit text.............................................................................................1-11
1.6 Password..................................................................................................................1-13
2. HANDSET OPERATIONS .....................................................................................2-1
2.1 Handset ......................................................................................................................2-1
2.1.1 How to make a call .........................................................................................2-1
2.1.2 Operation during communication ...................................................................2-5
2.1.3 How to receive a call ......................................................................................2-6
2.1.4 Call forwarding ...............................................................................................2-7
2.2 Contacts List...............................................................................................................2-8
2.2.1 How to add a new contact ..............................................................................2-8
2.2.2 How to save a telephone number from History to Contacts ...........................2-9
2.2.3 How to search the Contacts list....................................................................2-10
2.2.4 How to edit a contact....................................................................................2-11
2.2.5 How to delete a contact................................................................................2-11
2.3 SMS..........................................................................................................................2-13
2.3.1 How to log in.................................................................................................2-13
2.3.2 How to send an SMS message ....................................................................2-14
2.3.3 How to view a received message.................................................................2-15
2.3.4 Message boxes ............................................................................................2-16
2.3.5 How to use Received messages ..................................................................2-20
2.3.6 How to use Sent messages..........................................................................2-22
2.3.7 How to use Draft messages .........................................................................2-23
2.3.8 How to use URL and phone numbers within messages...............................2-24
2.4 Web ..........................................................................................................................2-25
2.4.1 How to connect/disconnect to/from the Internet ...........................................2-26
2.4.2 How to view a web page ..............................................................................2-27
2.4.3 Operations while viewing a web page ..........................................................2-31
2.4.4 Favorite list ...................................................................................................2-32
3. SETTINGS FOR HANDSET ..................................................................................3-1
3.1 Sound Menu ...............................................................................................................3-1
3.1.1 Notification sound setting ...............................................................................3-1
3.1.2 How to turn on/off keypad tones.....................................................................3-3
3.2 Display Settings..........................................................................................................3-3
3.2.1 How to change the font size ...........................................................................3-3
3.2.2 How to change LCD brightness and backlight ON time .................................3-4
3.2.3 How to adjust the keypad backlight................................................................3-5
3.3 SMS Settings..............................................................................................................3-6

TABLE OF CONTENTS
vi
3.3.1 How to set an SMS Signature........................................................................ 3-6
3.3.2 How to activate the SMS password ............................................................... 3-7
3.4 Web Settings.............................................................................................................. 3-7
3.4.1 How to change web browser font size ........................................................... 3-7
3.4.2 How to change web page display zoom......................................................... 3-8
3.4.3 How to change web display mode .................................................................3-8
3.4.4 Advanced settings.......................................................................................... 3-9
3.4.5 How to set time out ...................................................................................... 3-10
3.4.6 How to clear the cache................................................................................. 3-10
3.5 Individual Settings Menu.......................................................................................... 3-11
3.5.1 Basic settings ............................................................................................... 3-11
3.5.2 Network settings........................................................................................... 3-14
3.5.3 SIP settings.................................................................................................. 3-17
3.5.4 How to change operation password for the handset.................................... 3-18
3.6 System Messages.................................................................................................... 3-18
3.7 Device List................................................................................................................ 3-19
3.8 How to Show TCP/IP, SIP and Software Version information .................................3-20
4. OPTIONAL DEVICES ............................................................................................4-1
4.1 Analog Telephone FC755D1...................................................................................... 4-1
4.2 Fax (FX-2820) ............................................................................................................ 4-2
4.3 Incoming Indicator (FB-3000)..................................................................................... 4-2
5. WEB SOFTWARE..................................................................................................5-1
5.1 How to Open/Close the Web Software ...................................................................... 5-1
5.2 Screen Explanation .................................................................................................... 5-2
5.3 Status Monitor ............................................................................................................ 5-4
5.4 Contacts .....................................................................................................................5-5
5.4.1 How to save to the Contact list....................................................................... 5-5
5.4.2 How to arrange the Contacts list.................................................................... 5-6
5.4.3 How to edit contacts....................................................................................... 5-7
5.4.4 How to delete data from contacts................................................................... 5-7
5.5 SMS (Short Message Service)................................................................................... 5-8
5.5.1 How to enter the SMS password.................................................................... 5-8
5.5.2 How to send an SMS message...................................................................... 5-9
5.5.3 How to review a received message ............................................................. 5-10
5.5.4 Message boxes ............................................................................................ 5-11
5.5.5 How to use the Sent box.............................................................................. 5-13
5.5.6 How to use the Draft box.............................................................................. 5-14
5.5.7 How to set the signature and password.......................................................5-15
5.6 Connecting to the Internet........................................................................................ 5-16
5.7 SIM Card Settings .................................................................................................... 5-18
5.8 Manual Satellite Search ........................................................................................... 5-19
6. WEB FUNCTIONS ................................................................................................6-1
6.1 Communication Unit Settings.....................................................................................6-1
6.1.1 Administrator login ......................................................................................... 6-1
6.1.2 How to display the Information screen........................................................... 6-2
6.1.3 PBX (SIP Server) setting................................................................................ 6-2
6.1.4 LAN settings................................................................................................... 6-8
6.1.5 WAN settings ............................................................................................... 6-13
6.1.6 Security settings........................................................................................... 6-17
6.1.7 Network settings and diagnostics................................................................. 6-21
6.1.8 How to change the SMS password.............................................................. 6-22
6.1.9 How to change the administrator password ................................................. 6-23
6.2 Device List ............................................................................................................... 6-23

TABLE OF CONTENTS
vii
6.2.1 How to detect devices automatically ............................................................6-23
6.2.2 How to change the link setting in the Device list ..........................................6-24
6.3 Log............................................................................................................................6-26
6.3.1 How to view the Registration log ..................................................................6-26
6.3.2 How to view the Voice call log......................................................................6-27
6.3.3 How to view the Data communication log ....................................................6-28
6.3.4 How to view the Error log .............................................................................6-29
6.3.5 How to send the log......................................................................................6-30
7. MAINTENANCE AND TROUBLESHOOTING.......................................................7-1
7.1 Periodical Maintenance ..............................................................................................7-1
7.2 How to Change the Fuse............................................................................................7-2
7.3 Communication Unit (CU) LED Lamps.......................................................................7-3
7.4 Troubleshooting..........................................................................................................7-4
7.5 Self Test .....................................................................................................................7-5
7.5.1 Handset self test.............................................................................................7-5
7.5.2 Communication unit and antenna unit self test ..............................................7-7
7.6 Error/Warning Messages............................................................................................7-8
7.7 How to Restore Default Settings (Initialize)..............................................................7-11
7.7.1 Handset initialization ....................................................................................7-11
7.7.2 Web software initialize..................................................................................7-12
7.8 System Information...................................................................................................7-14
APPENDIX 1 MENU TREE ....................................................................................AP-1
APPENDIX 2 LIST OF TERMS AND ABBREVIATIONS .......................................AP-4
APPENDIX 3 PARTS LIST, ARRANGEMENT .........................................................AP-8
SPECIFICATIONS ..................................................................................................... SP-1
INDEX ......................................................................................................................... IN-1
Declaration of Conformity

viii
FOREWORD
A Word to the Owner of the FURUNO FELCOM 250/500
Congratulations on your choice of the FURUNO FELCOM 250/500 Inmarsat Fleetbroadband Ship
Earth Station. We are confident you will see why the FURUNO name has become synonymous
with quality and reliability.
For over 60 years FURUNO Electric Company has enjoyed an enviable reputation for quality ma-
rine electronics equipment. This dedication to excellence is furthered by our extensive global net-
work of agents and dealers.
This equipment is designed and constructed to meet the rigorous demands of the marine environ-
ment. However, no machine can perform its intended function unless operated and maintained
properly. Please carefully read and follow the recommended procedures for operation and main-
tenance.
We would appreciate hearing from you, the end-user, about whether we are achieving our purpos-
es. Thank you for considering and purchasing FURUNO equipment.
Features
The FELCOM 250/500 consists of an antenna unit, communication unit, and a handset. The FEL-
COM 250/500 provides telephone, facsimile and data services.
The main features of the FELCOM 250/500 are:
• Conforms to the following standards: INMARSAT Fleetbroadband SDM, IEC 60945 (Ed. 4), IEC
60529 (Ed. 2), IEC 61162-1 (Ed. 2)
• SIM card based billing
• Voice communication: 4 kbps AMBE+2 or 3.1kHz Audio
• Facsimile: 3.1 kHz Audio
• 64kbps ISDN (UDI/RDI) transmission (FELCOM 500 only)
• Packet Communication
• Simultaneous voice and data transmission
• SMS (Short Message Service) maximum 160 characters.
• Data packet billing-based internet connection
Note: ISDN UDI/RDI data streaming and IP packet communication can incur high costs depend-
ing on communication time. Note that unexpectedly high costs could occur.
Packet Felcom 250 Felcom 500
Standard IP (best effort) Max. 284 kbps Max. 432 kbps
Streaming IP 8 kbps, 16 kbps, 32 kbps,
64 kbps, 128 kbps
8 kbps, 16 kbps, 32 kbps,
64 kbps, 128 kbps, 256
kbps

FOREWORD
ix
This product includes software to be licensed under the GNU General Public License (GPL),
GNU Lesser General Public License (LGPL), BSD, Apache, MIT and others. The program(s) is/are
free software(s), and you can copy it and/or redistribute it and/or modify it under the terms of the
GPL or LGPL as published by the Free Software Foundation. Please access to the following URL if
you need source codes: https://www.furuno.co.jp/contact/cnt_oss.html
This product uses the software module that was developed by the Independent JPEG Group.
France Telecom - TDF - Groupe des Ecoles des Telecommunications Turbo codes patents
license.
Software Information

x
SYSTEM CONFIGURATION
Antenna unit
FB-1500 (FELCOM 500)
FB-1250 (FELCOM 250)
Communication unit
FB-2000
IP Handset
FB-8000
Incoming indicator
FB-3000
Network Equipment
G3 facsimile
Analog telephone
Analog telephone
Analog telephone
Navigation equipment
External alarm
PC or Router
AC-DC
Power supply
PR-240
12-24 VDC
A
C100-115/
200-230V
LAN(4)
TEL(4)
RS-232C
NMEA
Antenna unit
Communication unit,
IP handset, etc.
Environmental Category
To be installed in an exposed area
To be installed in a protected area
Normal Close
PC

SYSTEM CONFIGURATION
xi
PROGRAM NUMBER
XX: Minor alteration
Unit Program
Location Program Number Date of Alteration
FB-1250
(FELCOM 250)
ATB 1650227-01.XX
ATB SW v12
HPA 1650228-01.XX
HPA SW v08
FB-1500
(FELCOM 500)
ATB 1650223-01. XX
ATB SW v24
HPA 1650224-01.XX
HPA SW v08
FB-2000 MODEM 1650207-02.XX
HUB 1650213-02.XX
FB-8000 HANDSET 1650217-02.XX
FB-3000 INCOM. INDI 1650220-01.XX

SYSTEM CONFIGURATION
xii

1-1
1. BASIC OPERATION
1.1 Communication Unit and Handset overview
1.1.1 Communication unit
1.1.2 Handset
SIM CARD INSIDE
POWER OFF BEFORE INSERTING
OR REMOVING SIM
―
○
POWER
○
I
POWER
1
TX
234
STATUS
Inmarsat FleetBroadband
READY
SIM card slot
Power switch
Status lamps
POWER: Lights green when power is on.
READY: Lights green when a satellite is being tracked.
(Voice/Data communication available)
TX: Lights green when transmitting.
STATUS (1 - 4): Lights green when operating correctly.
1
. @
4
GHI
7
PQRS
5
JKL
8
TUV
6
MNO
9
WXYZ
2
ABC
3
DEF
CLR
0
Speaker
Screen
Microphone
1
11
10
9
6
5
3
8
7
4
2
Place the bottom of the
handset in the cradle and
push until it locks in place.
Cradle (Base)
#
*
Enter

1. BASIC OPERATION
1-2
Number Key Function
1 • Opens the [Sound] menu.
• Softkey (Lower left menu item button)
2 • Opens the Contacts screen.
• Softkey (Lower right menu item button)
3S• Moves the cursor up.
• Increases the volume.
T• Moves the cursor down.
• Decreases the volume.
W• Moves the cursor left.
• Opens Incoming History.
X• Moves the cursor right
• Opens Outgoing History.
ENTER • When Information window is not displayed: Opens the Main
Menu.
• When information window is displayed: Displays new informa-
tion.
• Softkey: Execute content that appears at center bottom of
screen.
4 Opens [SMS] menu.
5 Opens [Web top] menu.
6•Call
• Answers phone.
7 CLR • Returns to the previous menu.
• Erases a number or letter.
8 • Hangs up phone.
• Cancels operation.
• Long push: Restart handset.
9 1. @ • Selects item corresponding to number.
• Enters phone number and text.
2ABC
3DEF
4GHI
5JKL
6MNO
7PORS
8TUV
9WXYZ
0 Enters phone number and text.
10 * • Press once for (*) and twice for (+) at the transmit screen.
• Enters text.

1. BASIC OPERATION
1-3
11 # • Symbol (#)
• Enters text.
Number Key Function

1. BASIC OPERATION
1-4
1.2 SIM Card
Note: The FELCOM 250/500 uses only Inmarsat Fleetbroadband compatible SIM
cards.
Individual user information is stored on the SIM card. The system reads information
when the SIM card is inserted. The user registration number is saved on the SIM card,
and it is possible to transmit with different SIM cards from one terminal. In this case,
the transmission fees are charged to the person registered to the SIM Card. Contact
addresses can be saved on the SIM card.
There are 4 registration codes on the SIM card, [PIN1], [PUK1], [PIN2], [PUK2]. This
unit does not use the code [PIN2] and [PUK2]. Be sure to carefully write down the
[PIN1] and [PUK1] code numbers and do not lose or forget them.
PIN code
To prevent unauthorized use by a third party, there is a 4-8 digit PIN (Personal Iden-
tification Number) code. When the unit is turned on, the user will be prompted to enter
the PIN code. Enter the [PIN1] code. If the wrong code is entered 3 times, the system
will lock and the Communication Unit cannot be used.
PUK code
If the system locks, use the 8-digit PUK (PIN Unblocked Key) code to unlock the sys-
tem. Use the code [PUK1]. If the wrong PUK code is entered 10 times, the SIM card
will cease operating. If this happens, contact the retailer of the SIM card.
Handling the SIM card
• Ensure the power is off before inserting/removing the SIM card.
• Do not touch the IC part of the SIM card.
• Always remove the SIM card by hand.
IC
(gold)

1. BASIC OPERATION
1-5
1.3 Power On/Off
How to turn on
The POWER switch on the front panel of the Communication Unit switches all units of
the FELCOM 250/500 terminal on/off:
• IP Handset
• Communication Unit
• Antenna Unit
• Incoming Indicator (option)
1. By hand, loosen the two screws near the insertion slot on the front of the Commu-
nication Unit and remove the cover plate. The SIM card port is found underneath.
2. Insert the SIM card IC face down into the card port.
To eject the SIM card, push it in with your finger.
3. Replace the cover unfastened at step 1.
4. Turn on the power switch on the Communication Unit. When the following screen
displays "V: Ready" and "D: Disconnected" on the handset, communication is
possible. Wait approx. three minutes for this screen to display.
Idle screen
Note 1: Usually, about 3 minutes is required for the above screen to display. If
there are obstacles or interference in the path of the satellite, more time may be
required.
PUSH EJECT
POWER OFF BEFORE INSERTING
OR REMOVING SIM
SIM CARD INSIDE
M
M
M
M
M
M
PUSH EJECT
PUS
H E
J
ECT
POWER OFF BEFORE INSERTING
OR REMOVING SIM
SIM CARD INSIDE
PUSH EJEC
Reset button
(Service use only)

1. BASIC OPERATION
1-6
Note 2: If the satellite signal is blocked or obstructed, communication is not pos-
sible. Temporarily change the route of the ship to an area where a clear commu-
nication signal is possible.
Note 3: You may be asked for PIN code depending on SIM card settings. If pass-
word is required, go to step 5.
5. Press the Enter key to display the PIN code input screen.
6. Enter the 4- to 8-digit SIM PIN code, and press the Enter key.
7. Press the key.
If the PIN code is entered correctly, the idle screen appears on the handset. If en-
tered wrong, the message “PIN code is invalid” appears.
8. To brighten the screen, press the Skey while pressing the [0] key. To darken the
screen, press the Tkey while pressing the [0] key. The brilliance of the screen
can be adjusted from any screen.
If the PIN code is locked
If the wrong PIN code is entered three times consecutively, the current PIN number
becomes locked and the PUK screen looks like the one shown below. Do the proce-
dure below to unlock the PIN code.
1. Press the Enter key to display the PUK code input screen.
2. Enter the SIM card PUK code. Press the Enter key.
3. Press Tto select the [Input new PIN.] field then press the Enter key.
4. Enter the new PIN code then press the Enter key.
5. Press the key.