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  9. Geo trio User manual

Geo trio User manual

Electricity & Gas
You can see more about your energy consumption (both
electricity and gas) by selecting an option from the Menu, or
touching the dial or gas ame.
Hours
Your hourly energy use for today. You can see this in terms of
energy (kWh) or cost (£) - to switch between cost per hour and kWh
press on the cost or kWh value in the right-hand side of the screen.
The row shown in LIGHT GREEN is the hour during which most
energy was consumed. Tap any row to show the consumption or
cost, for a particular hourly period.
Days, Weeks and Months
A visual representation of energy use over the past nine days, six
weeks or 14 months, with the period of highest energy or cost
highlighted.
In cost views if a budget has been set (see Settings > Budget),
performance against a budget is shown. The areas shaded in RED
show where over-budget energy has been used.
Technical specifications
This Trio is designed to be used indoors in a domestic
environment. It is not suitable for outdoor use. It is intended to be
installed and congured by a qualied installer only.
Model Trio Touchscreen
Supply voltage 230Vac, 50Hz
Battery type 3 x AAA (LR03)
1.5V Alkaline non-rechargeable
Operating voltage 5Vdc
Operating power < 0.6W
Operating temperature 0 to 40ºC
Operating humidity 0 to 85% non-condensing
Further information
More detailed information on the Trio is available online at
http://www.geotogether.com/Trio2
Troubleshooting
My Display isn’t showing any information
If your Display shows Awaiting data, or there is a lsymbol in
the banner bar, this could be because your Display is out of range
and is not able to communicate with the smart meter. Try moving
your Display closer to the smart meter.
If problems persist, please contact your supplier.
My display is making a noise
The display has a built in speaker which is used to notify you of
alerts and messages. You can adjust the volume, and turn off/on
the different sounds via the Settings page.
System Status shows a cloud error
The cloud service is only available if your Trio has the optional
Wi-Fi module tted.
When the System Status screen shows the cloud symbol (p) in
red, then this means one of the following:
• Your cloud account has not been congured.
• The Display is unable to access the cloud service - check your
home broadband connection.
• The cloud service is temporarily ofine.
My Display is blank or has switched itself off
The Display backlight may have turned itself off to
save power, press one of the touch buttons or touch the screen to
switch it back on. This setting can be changed under Settings.
If you are using batteries to power the Display, the batteries
may have gone at. The battery icon (o) will be shown when
operating on battery power. The running time is four hours.
Reconnect to the mains adaptor or replace the batteries.
We recommend that the Display is powered continuously using
the power supply provided.
T2NT-A-QSG-003_5 Quick start guide
trio
T2NT-A-QSG-003_5.indd 1-4 18/02/2019 08:32
Now
Electricity
being used now 30 minute average
Gas
0.26/hr £0.05 /hr
Today
Home
Pre-pay
14:37
Touch to move
between Now,
Today and Pre-pay
(if applicable) tabs.
Introduction
The Trio shows energy use for electricity and gas smart meters
and will have been congured to work with the meters you have
installed, which may be electricity, gas or both.
Please read the important safety notice overleaf before
using your Display.
Setting up
Connecting the power supply
Connect the power supply to your Trio. Your Display
will turn on automatically when you plug it into the mains.
You should always leave your Display connected to the
power supply.
You can congure the screen on the Display to dim or switch off
at certain times of the day. (See Settings > Display)
The power supply has been made exclusively for the Trio Display
and must not be used with other devices.
Using batteries
Your Display can optionally be used with 3 x AAA (LR03)
non-rechargeable batteries.
Remove the back cover and insert the batteries, as marked
on the inside case. Reattach the back cover and the Display will
show the battery symbol (o) at the top of the screen.
It’s advisable to power the Display with the supplied power supply
and to not use batteries for a prolonged period.
Smart meter connection
Each time the Display is turned on it will show Connecting...
while establishing a connection. This can take up to ve minutes.
It may take up to one hour after the initial setup for the gas
consumption to show on the screen. The LED at the bottom of the Display
shows your electricity usage (GREEN
for low, AMBER for medium or RED for
high) or BLUE for gas-only setups.
The banner bar
allows you to
check the smart
meter(s) signal
strength and time.
The ame shows
the recent rate of
gas consumption.
Tap the dial to go to
Gas history.
Press to show
the Quick Access
Menu whilst on the
home screen.
Press to return to the
Home screen.
The left of the screen shows the current rate of
electricity consumption. As appliances and lights are
switched on and off, the dial needle will move.
Tapping the dial to go to the Electricity history.
If you only have a
gas smart meter,
then the electricity
dial is not shown.
The rate of
consumption is
shown in cost per
hour or, if kW is
selected, the rate of
energy being used.
Tapping here will
switch between cost
and kW.
Press to return to the
previous screen.
Press to show
the Menu.
Menu
The main menu is available from any screen. To select it, touch
the i button at the bottom of the screen.
Pre-pay (pre-pay customers only)
Top-up your current balance, activate emergency credit, view
your top-up history and adjust the low credit setting.
Electricity/Gas usage history
Detailed information on the electricity and gas consumption
shown by hours, days, weeks or months.
System status
Quick indicator of whether the system is working OK (GREEN) or
if there is something that needs attention (AMBER or RED).
Meter balance
Information on the current balance of energy used for both
electricity and gas.
Tariffs
Displays the electricity and gas tariffs, and any standing charge
(if applicable).
Money owed (Pre-pay customers only)
Outstanding money owed will be outlined with a breakdown
of the charges and recovery rate.
Inbox
View messages received from your utility provider(s). New
messages will be shown on the Inbox screen automatically.
Meters
Information on your electricity or gas meter and the current
meter readings.
Support
Contact details for your utility provider(s), (may include a
telephone number and email address).
Settings
Personalise your Trio within the Settings screen.
Overview of the new touchscreen Trio
T2NT-A-QSG-003_5.indd 5-8 18/02/2019 08:33

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