GlammFire KIT Glamm 3D Plus 500 User manual

KIT Glamm 3D Plus 500 / 1000
Capacity
1,3 litres / 2,6 litres (filtered water)
Autonomy
8 hours
Voltage
220/240 V
Frequency
50 Hz
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic
Compatibility (EMC) EN55014, EN60555-2 and EN60555-3 These cover the essential requirements of EEC Directives
2006/95/EC and 2004/108/EC

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INDEX
1—Components 8
2—Important Safety Advice 9
3—General Information 10
4—Installation Instructions 10
4.1—Before You Start 10
4.2—Installation 10
4.3—Surround Design 11
4.4—Water Supply 12
4.5—Electrical Connection 12
4.6—Connecting the Receiver 12
5—Operating the Fire 13
5.1—Manual Controls 13
5.2—Getting the desired flame effect 14
5.3—Refilling the water tank 14
5.3—Receiver Controls 15
5.4—Remote Control 15
6—Maintenance 16
6.1—General Tips 16
6.2—Cleaning 16
7—Troubleshooting 17
8—Overall Dimensions 18
9—After-Sale Service 18
10—Warranty 18
Congratulations on purchasing your GlammFire Electric appliance. This quality product has been designed with preci-
sion and rigour that characterizes us to offer you pleasant and soothing moments.
Please read the instructions for use carefully and effective before using the appliance.
Keep this Manual in a safe place.
Please read this manual before using your appliance and keep it for future reference. All presented warnings must be
respected.
The information provided in this manual is subject to change without notice.

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1—Components
Decorative
Tank
Lighting
of

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2—Important Safety Advice
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical
shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
 Do not use outdoors.
 Do not use in the immediate surroundings of a bath, shower or swimming pool.
 Do not locate the fire immediately below a fixed socket outlet or connection box.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children with out supervision.
Children of less than 3 years should be kept away unless continuously supervised. Children aged from 3 years and less
than 8 years shall only switch on/off the appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction concerning use of the appliance in a safe way
and understand the hazards involved. Children aged from 3 years and less than 8 years shall not plug in, regulate and
clean the appliance or perform user maintenance.
CAUTION: Some parts of this product can become very hot and cause burns. Particular attention has to be given
where children and vulnerable people are present.
Do not use this appliance in series with a thermal control, a program controller, a timer or any other device that
switches on the heat automatically, since a fire risk exists when the heater is accidentally covered or displaced.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1 meter from the appli-
ance.
In the event of a fault unplug the appliance.
Unplug the appliance when not required for long periods.
Although this appliance complies with safety standards, we do not recommend its use on deep pile carpets or on long
hair type of rugs.
The appliance must be positioned so that the plug is accessible.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a similarly qualified person
in order to avoid a hazard.
Keep the supply cord away from the front of the appliance.
WARNING: In order to avoid overheating, do not cover the appliance. Do not place material or garments on the
appliance, or obstruct the air circulation around the appliance.
The appliance carries a DO NOT COVER warning symbol.
This appliance is not equipped with a device to control the room temperature. Do not use this appliance in small
rooms when they are occupied by persons not capable of leaving the room on their own, unless constant supervision
is provided.

3—General Information
Only use filtered water in this appliance.
Unpack the appliance carefully and retain the packaging for possible future use, in the event of moving or returning
the fire to your supplier.
Always ensure that the appliance is sitting on a level surface.
The appliance is a flame effect only.
The appliance is designed to be built into a surround or built into a wall.
Before connecting the appliance, check that the supply voltage is the same as that stated on the appliance.
Please note: Used in an environment where background noise is very low, it may be possible to hear a sound which is
related to the operation of the flame effect. This is normal and should not be a cause for concern.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
The water tank, sump, sump lid, tank cap and air filters must be cleaned once every two weeks, particularly in hard
water areas.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and water tank and dry the
sump.
The sump and the water tank in this product are treated with a biocidal product, Silver Biocide. This conforms with the
latest relevant ISO standard.
Do not drink the water from the sump or from the water tank(s).
This appliance is intended to be permanently connected to the water mains and not connected by a hose-set.
4—Installation Instructions
This section describes how to set up your fire.
4.1—Before You Start
1. Ensure that all packing items are removed (read any warning labels carefully) and retain all packing for possible
future use .
2. Before connecting to the mains supply, check that the supply voltage is the same as that stated on the appliance
and assemble all supplied components (Water tank, control panel, etc.).
3. Ensure that the appliance is sitting on a level surface
4. Lift off the metal top plate to gain access to the appliance. Keep the top plate with the packing for possible future
use. (Fig.2)
4.2—Installation
This product can be built into a wall, surround or structure. Please take note of the product dimensions in Fig.1 and
build your wall, surround or structure accordingly. You are required to leave a minimum of 400mm from the base of
the fuelbed to any shelf/enclosure above the product. This will allow enough space above the product to allow the
flames to form fully and not to be obstructed.
This product needs free ventilation from underneath to operate correctly. The free ventilation helps keep the elec-
tronic components cool, allow the mist to evacuate the sump and lift out of the product effortlessly.
THE AREA OF FREE VENTILATION THE KIT GLAMM 3D PLUS500 REQUIRES IS A MINIMUM OF
210CM2.
THE AREA OF FREE VENTILATION THE KIT GLAMM 3D PLUS1000 REQUIRES IS A MINIMUM OF
420CM2.
SEE Fig 14 AND Fig 15 FOR EXAMPLES OF THE REQUIRED VENTILLATION.

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Installation dimensions
Note: It’s important to have an opening on at least one of the sides for ventilation.
A
C
B
4.3—Surround Design
The Kit Glamm 3D Plus 500 and Kit Glamm 3D Plus 1000 are designed to be built into a surround/wall. Using the di-
mensions provided in Fig1. you can design a cavity for the appliance. Be sure to allow room under and around the
appliance for the water connection and the electrical connection. Once the surround/wall is prepared you can put the
appliance in place. Fit the appliance so you ensure that it is centred. When you have settled on a position, lift off the
Fuelbed and using appropriate screws for the surround/wall, screw through the formed holes in the left and right side
panels securing the appliance in place.
Modèle A B C
Kit Glamm 3D Plus 500 309 mm 230 mm 512 mm
Kit Glamm 3D Plus 1000 309 mm 230 mm 1021 mm
Kit Glamm 3D Plus 500
with decorative firewood
325 mm 230 mm 512 mm
Kit Glamm 3D Plus 1000
with decorative firewood
325 mm 230 mm 1021 mm

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4.4—Water Supply
It is recommended that you consult a qualified plumber to ensure a safe and secure installation.
An Adapter is supplied to connect ¼” PVC tube of the product to the ½” mains water pipe.
1. Position the water filter (supplied) in a suitable location. This may need to be accessed for future replace-
ment.
2. Measure and cut the PVC tube (1m supplied) in order that the water can flow from the Adapter to the filter,
and then from the filter to the appliance.
3. Check filter is positioned in correct alignment—there is a “flow” direction marking on the filter.
4. It is recommended to have already installed a ball valve/tap to turn off the water flow.
5. With the water supply turned off, the Adapter can be used to connect the ½” water pipe to the ¼” PVC tube.
6. Connect PVC tube from the Adapter to the filter. (Fig. 4)
7. Flush out the newly plumbed pipe before connecting to the appliance.
8. Connect PVC tube from the filter to the appliance.
9. Ensure that the appliance tap is open. (Fig. 4)
10. Inspect all connections to verify there are no water leaks.
Water Pressure: the water pressure on the appliance should be between 8Bar (800Kilopascals) and 0.5Bar
(50Kilopascals). Where required, use a pressure reducing valve.
4.5—Electrical Connection
Plug the fire into a 13amp/240 volt outlet. Be sure to have access to the plug after installation to allow for disconnec-
tion.
Ensure that the supply cable exits at the back of the fire, at the right or left hand corner to suit your supply socket
location
and is not trapped under the fire such that it might cause it to be damaged. If connecting multiple appliances into the
same outlet be sure not to connect more that 5 appliances. If more appliances are required they must be connected
into
a separate circuit.
The appliance can be connected to the fixed wiring of the premises through a suitable connection box positioned
adjacent to the appliance. This electrical installation must be carried out by a competent electrician and be in strict
accordance with the current I.E.E regulations for Electrical Equipment in Buildings.
The electrical can remove the supplied plug by the following;
1. Lift off the fuelbed and put switch ‘A’ into the off position (Fig 6).
2. Ensure that the appliance is unplugged.
3. Lift off the access cover by removing the retaining screw (Fig 12).
4. Unscrew and remove the Live, Neutral and Earth wires.
5. Unscrew the cable clamp (Fig 13) and remove the supply cord.
The electrician can then connect their wire from the appliance (by following the steps above in reverse) to the connec-
tion
box ensuring that it incorporates a double pole isolating switch having a contact separation of at least 3mm. Brown -
Live
(L), Blue - Neutral (N) and Green/Yellow - Earth (E).
4.6—Connecting the Receiver
Take your Receiver, button for Kit Glamm 3D Plus 500 and button for Kit Glamm 3D Plus 1000, and with the Fuelbed
removed insert the 3.5mm jack into the socket at the back of the appliance (Fig.5). The Receiver has a cable length of
1.4m which will allow you position it anywhere around the product. If you prefer to hide it the Receiver can be placed
inside the surround/wall.
Please ensure that the Receiver is not enclosed in metal, concrete or any other dense material, this will affect the
signal from the remote control.

5—Operating the Fire
5.1—Manual Controls
The manual controls are located beneath the Fuelbed. (Fig. 6)
Kit Glamm 3D Plus 500
Mains Switch ‘A’:- Controls the electricity supply to the appliance.
Note: This switch must be in the ‘ON’ ( I ) position for the appliance to operate
Button panel ‘A’:- Controls the functioning of the appliance
q • is the on/standby button. Press it to turn on and off the flame effect. Turning it on will be indicated by the
main lights activating. Although the main lights operate immediately it will take a further 45 seconds before
the flame effect starts.
• is the Pairing button. This will pair your remote control to the receiver. See ‘Remote Control Operation’ for
details
• is the test mode button. This will be used by the manufacturer and the Service Engineer
• is the reduce flame button. Press this to reduce the height/intensity of your flame. You will hear an audible
beep when you reach the minimum level
• is the increase flame button. Press this to increase the height/intensity of your flame. You will hear an
audible beep when you reach the maximum level
• is the reduce fire crackling sound. Press this to reduce the volume of the crackling sound. The minimum
volume for this is off
• is the increase fire crackling sound. Press this to increase the volume of the crackling sound.
Kit Glamm 3D Plus 1000
Mains Switch ‘A’:- Controls the electricity supply to the appliance.
Note: This switch must be in the ‘ON’ ( I ) position for the appliance to operate
Button panel ‘A’:- Controls the functioning of the left side of appliance
q • is the on/standby button. Press it to turn on and off the flame effect. Turning it on will be indicated by the
light activating. Although the main lights operate immediately it will take a further 45 seconds before the
flame effect starts.
• is the Pairing button. This will pair your remote control to the receiver. See ‘Remote Control Operation’ for
details
• is the test mode button. This will be used by the manufacturer and the Service Engineer
• is the reduce flame button. Press this to reduce the height/intensity of your flame. You will hear an audible
beep when you reach the minimum level
• is the increase flame button. Press this to increase the height/intensity of your flame. You will hear an audi
ble beep when you reach the maximum level
• is the reduce fire crackling sound. Press this to reduce the volume of the crackling sound. The minimum
volume for this is off
• is the increase fire crackling sound. Press this to increase the volume of the crackling sound.
Button panel ‘B’:- Controls the functioning of the left side of appliance
• is the test mode button. This will be used by the manufacturer and the Service Engineer
• is the reduce flame button. Press this to reduce the height/intensity of your flame. You will hear an audible
beep when you reach the minimum level
• is the increase flame button. Press this to increase the height/intensity of your flame. You will hear an
audible beep when you reach the maximum level
• is the reduce fire crackling sound. Press this to reduce the volume of the crackling sound. The minimum
volume for this is off
• is the increase fire crackling sound. Press this to increase the volume of the crackling sound.

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5.2—Getting the desired flame effect
1. Switch the appliance on by pressing the main switch to the on position and pressing the on/standby button. The
flames will start after 45seconds. The flames will be at max height for 5seconds and then reduce to a nominal level
2. Press the and buttons to adjust the flame to your desired level. Please give the flame generator time to react
to the changes you make.
3. Do not tilt or move the appliance while there is water in the tank or sump
4. Make sure that the appliance is on a level surface
Once you have made you adjustments to both the flame height and crackling sound the appliance will keep these
settings even if you power off the appliance by either the on/standby button or by the main switch. The next time you
switch on the appliance it will start up as normal, wait 45 seconds for the flames to start, run at maximum height for 5
seconds and then revert to the adjusted settings.
5.3—Refilling the water tank
If you have chosen to operate your appliance by the Water Tanks provided, this section describes how to refill the
Water Tank on your Kit Glamm3D Plus 500 or Kit Glamm 3D Plus 1000.
When the water in the tank(s) has been used up, the appliance will shut down the mist generation and cause the LED’s
to continuously blink twice. In the case of a Kit Glamm 3D Plus 1000 only one side of the product will blink, this is the
side that has run out of water. To refill follow the below steps;
1. Carefully lift off the fuelbed and set aside.
2. Press switch ‘A’ to the OFF (O) position.
3. Lift off the water tank, 1off on CAS500 and 2off on CAS1000 and take them to your water supply e.g. kitchen
4. Remove the cap by turning it anticlockwise
5. Fill with filtered tap water only
6. Replace the cap by turning it clockwise. Be careful not to over tighten
7. Place the bottle(s) back into position and wait until they finish filling the sump(s)
8. Press switch ‘A’ to the ON (I) position
9. Place the fuelbeds back on the product and make the DC connection see Fig7
10. Press on/standby on the receiver or the remote control to turn back on your appliance

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5.4—Receiver Controls
There are manual controls on the Receiver
Kit Glamm 3D Plus 500
• q is the on/standby button. Press it to turn on and off the flame effect.
• is the fire crackling sound. Press this to turn on and off the crackling sound. The volume is adjusted on the
manual controls of the appliance
• is the reduce flame button. Press this to reduce the height/intensity of your flame. You will hear an audible
beep when you reach the minimum level
 is the increase flame button. Press this to increase the height/intensity of your flame. You will hear an audible
beep when you reach the maximum level
Kit Glamm 3D Plus 1000
• qis the on/standby button. Press it to turn on and off the flame effect.
 is the fire crackling sound. Press this to turn on and off the crackling sound. The volume is adjusted on the
manual controls of the appliance
 is the reduce flame button for the left had side of the appliance. Press this to reduce the height/intensity of
your flame. You will hear an audible beep when you reach the minimum level
 is the increase flame button for the left had side of the appliance. Press this to increase the height/intensity
of your flame. You will hear an audible beep when you reach the maximum level
 is the reduce flame button for the right had side of the appliance. Press this to reduce the height/intensity of
your flame. You will hear an audible beep when you reach the minimum level
 is the increase flame button for the right had side of the appliance. Press this to increase the height/intensity
of your flame. You will hear an audible beep when you reach the maximum level
5.5—Remote Control
The remote control is supplied with 2xAAA batteries. Remove the battery cover from the underside of the remote
control and after removing the batteries from the plastic wrapping fit them into place. Replace the battery cover. The
remote control has wireless technology and is required to be paired to the receiver. This is done by pressing the
button on Button Panel ‘A’, with the appliance in function. The LED’s will start to blink on and off. This is to let you
know that the appliance is ready to connect to the remote control. Press the qbutton on the remote control. The
appliance will switch off. Now the remote control is paired to the appliance.
The operation of the remote control is the same as described in ‘Receiver Controls’. You can pair multiple products to
the one remote control by repeating the pairing operation as above on your subsequent products.
The operation of the remote control is the same as described in ‘Receiver Controls’.
Pairing to multiple products: If you are installing multiple Kit Glamm 3D Plus 500/1000 products you can pair them to
one remote control. To do this, please install the products as described in the “Installation Instructions”. Please ensure
that the products are connected to mains power and have water supplied. If you are pairing Kit Glamm 3D Plus 1000
and Kit Glamm 3D Plus 500 products please choose the 6 button remote control as the master remote control. Pair
the first product as described in the ‘REMOTE CONTROL’ section above
1. On your second product press the rocker switch to the on (I) position, 1 beep
2. Press q on the manual controls, 1 beep and the product will begin to start.
3. Press on the manual controls, beep and LED’s start to blink.
4. Press on the remote control. The product will beep and LED’s flash 5 times.
The product will automatically switch off.
5. Repeat the above steps to pair the next product.
When all products are paired, test the remote control by pressing (standby). If any of the products fail to receive a
signal from the remote control you can bring that product back in line with the others via the Manual Controls or the
receiver controls.

6—Maintenance
6.1—General Tips
Only use filtered tap water in this appliance.
Always ensure that the appliance is sitting on a level surface.
If you intend not using the appliance for longer than 2 weeks, remove and empty the sump and water tank.
Once installed, never move this appliance or lay on its back, without draining the water from sump and water tank.
6.2—Cleaning
Warning –Always press Switch ‘A’ to the ‘OFF’ (0) position (Fig.6) and disconnect from the power supply before
cleaning the fire.
We recommend cleaning the following components once every 2 weeks, particularly in hard water areas:-
Water Tank, Sump, Nozzle, Tank cap and seal, Air filter.
For general cleaning use a soft clean duster –never use abrasive cleaners.
To remove any accumulation of dust or fluff the soft brush attachment of a vacuum cleaner should occasionally be used
to clean the outlet grille of the fan heater.
Water tank
1. Remove water tank, by lifting off the metal plate and set aside. Lift out the tank, place it into a sink and empty
water.
2. Using a soft brush gently rub the inside surfaces of the cap paying particular attention to the rubber ring in the
outer groove and the centre rubber seal.
3. Put a small quantity of washing up liquid into the tank, refit the cap and shake well, rinse out until all traces of
washing up liquid are gone.
4. Refill with filtered tap water only, replace the cap, do not over tighten.
Sump
1. Press Switch ‘A’ to the ‘OFF’ (0) position (Fig.6)
2. Gently lift out the fuelbed and place carefully on the ground
3. Remove the water tank by lifting upwards or in the case of a Mains Water, disconnect the ‘fill cap’ by turning
it clockwise until it clicks out of the locked position. You can now turn it away from the sump.
4. Disconnect the electrical connector, located on the right side of the sump. (Fig.7).
5. There are two clips, one on the left and one on the right hand side of the sump, holding down the sump. On the
left side press in the clip with one hand and with the other lift the nozzle our of the clip. Repeat this for the
right side (Fig.8). The nozzle is now released, lift this off and place aside (Fig.9)
6. Gently lift up the sump (Fig.10), taking care to keep level so as not to spill any water. Sit the sump in the sink.
7. Carefully empty the sump into the sink taking note that the transducer is held in place by a retaining clip.
8. Put a small amount of washing up liquid into the sump, and using a soft brush, gently clean all surfaces in the
sump and gently clean the transducer including the metal discs located in the top grooved surface.
9. When cleaned, thoroughly rinse the sump with clean water to remove all traces of washing up liquid.
10. Clean the Nozzle with the a soft brush and flush out thoroughly with water.
11. Reverse the above steps to reassemble.
Transducer
The transducer is a consumable item and may need to be replaced through time, depending on its usage. To purchase a
replacement transducers, please, contact us. The transducer is fixed in the sump with a plastic clip. If you need to re-
place your transducer
1. Follow the steps 1-5 in the CLEANING Sump section under ‘Maintenance’ to gain access to the transducer
2. Press the clip back and lift the transducer upwards out of its holder.
3. Remove the cone by turning it clockwise and place it on your new transducer. Turn the cone anticlockwise
until tight to fix it in place
4. Reverse steps 5-1 to reassemble

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Symptom Cause Corrective Action
The flame effect will not
start.
Mains plug is not plugged in.
Low water level.
Low voltage connector not
connected properly. (See Fig.7)
Check plug is connected to wall socket correctly
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted correctly.
(See Fig.7)
The flame effect is too low. Flame effect control knob is set too
low.
The Disc in the transducer might be
dirty
The wire from the Transducer Unit
is sitting over the disc
Increase level of flame by pressing on your
remote or receiver
Clean the Disc with soft brush. See ‘Maintenance.’
for a step by step procedure.
Direct the wire to the back of the sump and make
sure it sits into the side slot exiting the sump.
Unpleasant smell when
unit is used.
Dirty or stale water.
Using unfiltered tap water.
Clean the unit as described under maintenance.
Use only filtered tap water.
The flame effect has too
much smoke.
Flame effect setting is too high. Turn down the flame effect. Give the flame
generator some time to adjust to the new setting.
Air Filter
1. Gently lift out the fuelbed and place carefully on the ground.
2. Gently slide the air filter upwards out of its plastic holder. (See Fig.11)
3. Gently rinse with water in the sink and dry with fabric towel before returning.
4. Replace the filter making sure that the coarse black filter is facing the front of the fire.
5. Replace the fuelbed.
7—Troubleshooting

8—Overall Dimensions
Model Width Height Depth Weight
Kit Glamm 3D Plus 500 508 mm 230 mm 305 mm 14 kg
Kit Glamm 3D Plus 1000 1017 mm 230 mm 305 mm 26 kg
Kit Glamm 3D Plus 500
Kit Glamm 3D Plus 1000
9—After-Sales Service
In case of doubt or any anomaly, do not use the fireplace and please contact a specialized technician.
10–Warranty
All our Bioethanol Fireplaces and Burners, Electric Fireplaces, Fire Pits & Barbecues carry a warranty against defects of
manufacture and faulty workmanship for a period of 2 years from the date of purchase.
This warranty does not cover glass replacement, batteries, whose lifespan, regretfully, we cannot predict, damage
caused by accident or misuse of the appliance, or the assembly/disassembly not indicated in the instruction manuals.
If the product fails during normal and proper use (not considering the above mentioned events) within the warranty
period, GlammFire will replace the product free of charge.
Our warranty is offered as an addition to your statutory rights. It is applicable to the original purchaser only, non-
transferable. All repairs must only be fitted by an authorised service technician. Use of spare parts other than those
supplied by the manufacturer will invalidate the appliance warranty and must only be fitted by an authorised service
technician.

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Equipment Guarantee beneficiary
Version Address
Controller Tel.
Availability date
Local…………………………………………..Date……………………..
Signature
Series and Guarantee numbers
Distributor code
Name and Address of the Distributor
GlammFire fireplaces are manufactured under the strict Standard of the world recognized ISO 9001:2008 Quality
Assurance Certificate.
GlammFire products are designed with superior components and materials, assembled by trained craftsmen who take
great pride in their work.
Once assembled the complete fireplace is thoroughly inspected by a qualified technician before packaging to ensure
that you, the customer, receive the quality product that you expect from GlammFire.
The GlammFire is always concerned with the environment. This is reflected when the projection of their products and
their packaging. Focusing on the reduction of energy consumption, raw materials, natural resources and quantity of
waste generated, GlammFire follows the policy of the 4R's (Reduce, Reuse, Recycle and Recover). Thus GlammFire
have in mind the use of long lasting products as well as reusable and recyclable products.
The GlammFire recommend reusing the packaging GlammFire separately and deposit plastic, paper, cardboard and
glass in the appropriate collection point.
"In nature nothing is created, nothing is lost, everything is transformed."
Antoine Laurent de Lavoisier

PT07711-D
Recuperadores Pachinha Lda.
Zona Industrial da Lagoa, Lote G1
4950-850 CORTES - MONÇÃO PORTUGAL
Tel[phone]
Fax[phone]
[e-mail]
www.glammfire.com